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    EZPAWN

    2.1 (38 reviews)
    Ultra High-EndPawn Shops, Jewelry, Gold Buyers
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    EZPAWN Photos

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    Raymond G.

    Came into the store with 9 very nice watches and 1 custom silver topaz bracelet worth $ 1,250.00.(have the receipt). Attached is a pic of the bracelet. The short, young guy I started speaking to told me he couldn't take the bracelet because it was too specific. Next, I showed him a watch and he said he couldn't accept it because the battery wasn't working. WHAT??? The battery, really? Are you a moron? if you had bothered to check the pin and push it in you would have seen that the watch is working. I pull the pins out when I'm not wearing a watch to save on the life of the battery. Anybody that wears a watch knows that. He didn't even bother to pick up the watch and look at it. The watch is a Project Watch and is brand new, the receipt was in the watch box. I collect watches and take extremely good care of them which is why I have over 30 watches, good watches. I will never set foot in that place ever again. I would warn everyone to stay away from this store on S Broadway in Englewood. They sppar don't know what customer service is and what it is about.

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    1 year ago

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    8 years ago

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    Ask the Community - EZPAWN

    Review Highlights - EZPAWN

    I recently went to the EZ pawn on West Colfax on Friday early evening and Aria Ferrari helped me.

    Mentioned in 10 reviews

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    Infinite Design Jeweler

    Infinite Design Jeweler

    5.0(3 reviews)
    4.5 miNorthwest
    $$

    This small family owned store is by far my favorite place to go when I need anything jewelry wise…read more I purchased a vintage looking diamond ring here and it came with a lifetime warranty. It's a beautiful ring. I have brought watches here to have the battery replaced and they came with a year warranty on the life of the battery. The most impressive service I have received here was when I got engaged. My fiancée proposed with his mother's ring and shortly thereafter my mother gave me my great grandmother's wedding vand. I brought both is these in to be sized. The price for both was more than fair. He took great care while doing the sizing, the rings were beautiful when I picked them up. A few months later they happily checked the engagement ring setting because I thought it was loose. They even cleaned it up for me. The level of service you receive at this shop far surpasses anything I have ever experienced at one of the ginormous chain jewelry stores. They have made a costumer for life!

    I needed my ring resized, it was just a little bit too small. I had called around to get pricing…read moreand everyone said it would be around $200 and take about 3 weeks. I was really disappointed until I called this place and they said they could do it for much cheaper and in a few days! I never told them my experiences with other places and when I went in to spell with them they were very friendly and helpful. They quoted me a 1/4 of the price! And I left it there over the weekend. It was done within a few days like they said. I was so happy with their service and will be returning in the future.

    Photos
    Infinite Design Jeweler
    Infinite Design Jeweler - 10 and 14 Karat Gold Men's Chains

    10 and 14 Karat Gold Men's Chains

    Infinite Design Jeweler - 14 Karat White Gold Earrings with 2 Carats of Diamond

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    14 Karat White Gold Earrings with 2 Carats of Diamond

    Sarah O. Jewelry

    Sarah O. Jewelry

    4.5(110 reviews)
    2.4 miNorthwest
    $$

    Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

    My boyfriend and I have been really disappointed in the service we received at Sarah O. Our…read moreappointment space was claustrophobic and we were rushed discussing a custom ring. We were required to submit a $200 non refundable deposit before even seeing the design of the ring, which I thought was ridiculous. The biggest red flag was the price. With a simple custom design using a 1.5ct lab grown diamond and yellow gold we were quoted near $11,000. The stone itself was quoted at $2,000 which is insane for a lab grown diamond. We went somewhere else for comparison, and learned their price to create an even more customized ring with a larger 3ct lab diamond the cost was only $3,500. Sarah O has some beautiful pieces and most of the staff are so nice, but our experience made us wary and I wanted to share our experience to make sure other couples consider their options for comparison before paying potentially unnecessary premium prices. Do your research for fair prices for the center stones you want. Every person's experience is unique to them, I hope this was helpful!

    Photos
    Sarah O. Jewelry
    Sarah O. Jewelry
    Sarah O. Jewelry

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    EZPAWN - pawn - Updated September 2026

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