HORRIBLE... Had an issue with their service and her company messed up. In June 2019, this company make my concrete stamp patio at that time costumer service was great and they convince me to hire them, at that time there where so rush to finish their job because some health issues and i get it I totally understand them hopping that they will do a very good job, we sign up an agreement and i pay them what it was and they told me that they will give me a warranty for my concrete patio now the owner who was in charge at that time was not there to supervise the job ending, he left someone else in charge that I don't know if he has any idea what they need to get done but anyway in less words no one never showed up to check on their job, i left as is a year later I contacted the owner which is Francisco telling him that i need another estimate for another job, but first i complain to him about my concrete patio that is peeling off since May that is not even a year and start cracking off that he never showed up for the last inspection and that i really need him to come an check what is going on because is peeling off and crack some parts, at that time he told me that he don't know if he told me that the patio needs sealer but he recognized that he didn't that he will come and take a look but he never told me when, he told me that he will tell her wife to call me back to schedule and appointment and she did. I had an appointment set for Friday August 14, at 10:00am...at 9:36 I receive a text from Claudia saying that they won't be able to come that she will reschedule for next week, I call her explain the situation and that I need them to come and see the patio, she told me that they will be able the next day which was Saturday August 15 at 11:00am, another no show, I txt her asking her that what time are they coming cause I'm waiting for them, at 2:21pm she reply back to me saying that they won't be to come that day either if she can reschedule for either Monday or Tuesday and I said ok Monday 17, will be fine at 10:00am, she told me they will be here for sure, at 10:22 she txt me saying that she spoke to her husband about the job and her husband told her to told me that he won't be able to do what ever I need done cause they were too busy and if I want to wait they can do it in 1 month and a 1/2 half, even that I told her I get it and I can wait for any future jobs but I really need you guys to come over to see the patio issues that I'm worried about the peeling and the cracking, since my last txt at 11:18am she never reply back to me she don't want to answer my phone calls not even Francisco who was on charge of everything I keep calling him or his wife but no answers since then, I get it if they are too busy but at least answer any calls or txt and don't lie about scheduling, then I txt Francisco asking what happen if that he is gonna respond to the agreement that we sign ? them he call me back saying that don't worry he will call me back the next day to let me know when he's coming, that that her wife Claudia doesn't know anything on regards, till today never calle back and before I write this review I txt Francisco for the last time if I'm still gonna wait for his call back ? and he reply back to me that sorry he's too busy that I have to look for someone else who do the power wash and the sealing, definitely he doesn't care abut the job that he does,, in less words seems like he just want the money first, after that he don't care about anything what his company did, I know they don't want to look at their mess!!!! But here are some pictures so everyone can see how this job ends......
I'm Very disappointed! I do NOT recommend this "company." read more