My husband brought two fabric handbags of mine to Gentle Care after our regular cleaners informed…read morehim they didn't clean them. He did a search and found Gentle Care about 10 mins. further and brought the bags to them. They said they could clean them, didn't mention price .(just asked for his credit card for a deposit). OK, he doesn't feel great (on oxygen for Pulmonary Fibrosis) and owners couldn't have missed that! They never mentioned a price, just rang up his card. They didn't even tell him when the handbags would be ready until he asked, and the male clerk/owner(?) said "about a month, we have to send them out". After hubbie told me this when he got home, I asked to see the receipt. I was shocked to see they charged him an $85 deposit and planned to charge an additional $40-plus upon pickup. This was a Saturday so they squeezed in this outrageous ripotff of a sale just prior to closing. I left a scathing voicemail telling them to credit his card and have the bags ready for pickup Monday morning. Hubby went in to pick them up and get a receipt for a credit to his card. They had the bags, but the woman said she had (are you ready?) "NO WAY OF REFUNDING HIS CREDIT CARD"!!!!! At that point he just took my bags brought them home and proceeded to file a CC dispute against them. I also spoke with the (excellent) BOA rep who confirmed that no service was ever provided by Gentle Cleaners, and they did not handle things in a professional manner. May I suggest to all that you to NOT do business with this unscruplous company?? There are local competitors who conduct their business in a legitimate fashion!! P.S. FYI, we won the dispute, but we should never have had to go through all that in the first place! :-)

I was looking to get a pair of dress pants cleaned right away and looked up other places that did…read morethe cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.

This little shop is located off South Blvd right past Tyvola. It's easy to miss, so pay attention…read more I've been taking clothing here for a while, the owners usually work the counter and are pretty nice. This place is small, and HOT! So when I visit, I try to get in and out. All of the cleaning is done on-site and usually within 2 days. They charge $2.49 per item (used to be $1.99). I have stopped taking jeans here, as they kept shrinking them. I take slacks, button ups and blouses only. If I'm in need of quick, cheap cleaning, I'll come here. Otherwise, I'll continue going to the cleaners in Ballantyne.

One of the best dry cleaners in the city! Every time I go in there they always take care of me and…read moremy items as i have luxury delicate items. They know what they're doing and it always comes out looking brand new! Everyone should go to Carolina Cleaners to get their clothes dry cleaned. I love coming here

They were just taken over by new owners and BCP cards are not taken any longer so I no longer go…read morethere due to the price increase. There are way too many dry cleaners that do better work and still participate in the Corporate Park Discount Program which is a saving

I've always received great service and I have had multiple dress pants altered and they fit…read moreperfectly.

Friendly folks. Cleaning always the best. Highly recommend this business. Handy location,…read moreespecially for Baxter residents.

We snowbird so we don't get to this dry cleaner very often, but every time we do they know our…read morenames as soon as we walk in the door. Great service and fair pricing. Highly recommended!!

New information has come to light, Kim has hired a new Staff member. She's very nice, professional…read more& speaks English well. This place charges a premium because they can. They still want you to pay upfront & now it will take up to a week turnaround. There was once sign in the window that said 'same day service'. Today I took in some dress shorts, take up 2 inch inseam & 2 inch waist, $40.00. I keep coming back because there is no real competition in the area & I never have had to bring anything back because the work wasn't done well.

Great place to get bag fixed. Wonderful customer service and good prices. Would definitely…read morerecommend.

Five stars and Charlton is the reason why…read more I brought in a striped blue and white blazer where the blue dye had completely bled into the white. I was convinced it was ruined. Charlton didn't make any promises. He said they would try, and if it didn't work, I wouldn't be charged. At that point I was already impressed. That kind of honesty and integrity is rare. I picked it up and it looked brand new. When I asked what they had done, they smiled and said it's their secret. Couldn't be happier. This is what exceptional customer service looks like.

Love this place! Clothes always come back extra clean and the staff is very friendly. Rates are…read morecompetitive and they also able to do same-day cleaning which is a huge plus. I'm looking forward to trying the free drop off & delivery service during COVID.

Crazy expensive! $51 for 2 blazers and 2 shirts. Tried this cuz it's closer to me than lapels on…read morepark but I'll be switching back

I used to live close to this cleaners and used them for all our dry cleaning and absolutely lived…read morethem! We moved about 45 minutes away from them and had to find. New place. After trying several that didn't compare, we decided to make the drive and have been doing so for over 5 years! They are the best! Nancy Wimbish

After multiple instances of my clothes being ruined, it's time to write a review. The owners are…read morekind without a doubt, however, after picking up clothes yet again and not being able to wear them again, it is frustrating, especially when you consider the cost that you paid for it. The most recent pick up, my shirt shrank considerably. I've had other instances where stains (almost bleach like) on 2 pick ups that ruined the clothes. Another instance I was charged around $60+ for a coat that had stains they said they'd removed, they were unable to remove them. Given the multiple mishaps, I will look for another place to have my clothes dry cleaned. At this point it became unacceptable.

DO NOT GO HERE!!!!!!! (Broken item, tried to upcharge from original price for service, tried to…read morecharge for repair) Star Cleaners broke a button on my coat. I went back in once I realized this, the coat still having the dry cleaning tag on it with my info/order and their company hanger, and the lady said it was going to cost me money to have it repaired. She referenced company policy, so I asked where company policy was stated or displayed regarding this matter and she said "it is common sense." She then stated she "could not trust" me because I did not have history with them. Furthermore, when I first picked up this coat along with the two other sweaters, she tried to up charge me from the initially agreed upon cost to have the three items laundered. She then reverted back to the originally agreed upon price and apologized stating there was a confusion. The sweaters were returned stretched and loose fitting and the button on my coat was broken. Absolutely terrible business practice on multiple different levels. HIGHLY RECOMMEND - Saber Cleaners & Alterations. Lastly, this is the first Yelp review I have ever made so it should go to show that I took the time out of my day to hopefully WARN anyone of what to expect. Saber cleaners is my new go-to and they are fantastic, the guy has been in the business over 25 years.