" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

This Laundromat is the 'cleanest' I've ever been to! The…read morecustomer service was also impressive... Ruth greeted me, was able to do the service I inquired about, and called me when she finished!! I highly recommend this laundromat for any laundry needs!

Location is very clean, but it ends there. Zero customer service. They refuse to open the door for…read morea woman struggling with massive laundry. They will actually stand in the narrow pathway by the door either staring at or ignoring you while you struggle to get inside or past them to spend $ there. They refuse to fix their back door leaving only VERY limited parking out front. Also the TV is constantly on high volume in a non English language. And in the dead heat of summer - no fans!

I recently relocated back to CLT and found that my former dry cleaners no longer offered services…read more Regardless, I wanted a fresh start and found Elite Cleaners. First, they are in a very convenient location in south Charlotte and offer an array of dry cleaning services. I'm on the go for business so I like to have my shirts and pants pressed and ready to go, so when I dropped off my items I advised them as to what I'd like accomplished, and they were very friendly and accommodating. To my surprise there was not much of a lead time given they are super busy (I dropped off on a Saturday and 15 shirts and 6 pair of pants were ready by Tuesday). It was very affordable and all items were wrapped very well with a heavier gauge of plastic wrap than I've seen at other cleaners. All aside, very impressed with my initial experience and look forward to using them again!

Skye and her team are the BEST. Very professional, very reliable and willing to help in any way. I…read moreneeded something cleaned quickly and Skye made sure of that. Differently worth the price. So friendly and very reliable.

Getting more expensive, but glad to see on other fronts that prices are steady and some going down…read more Tide continues to do a good job. One day service if dropped off before 9am for pickup the next day. Otherwise, it is a two day operation. Staff very friendly and helpful. Have not had anything negative happen for the past five years.

Super nice people, always somebody available, my quilt came back, nice and clean and in great…read morecondition!

Very conveniently located with plenty of parking. It is very clean inside and smells like Tide…read moreDetergent. The employees are very kind. They do lots of services including dry cleaning, wash/dry/fold, alterations and lots more. I think they take the items to another location to be washed, I saw a truck unloading clothes last time I was there. I got a suit dry cleaned and it was cheaper than another dry cleaner in the area I've tried. It was ready 2 days after I dropped it off. They did a good job on the suit. There was some red wine splashed on the bottom pant leg and they attached a note saying it was too tough to safely remove. So that stain was still there, but besides that it was cleaned and ironed very nicely. I will go back for sure.

Tide Cleaners bought out Elite Cleaners in Morrocroft at 3904 Colony Road in Charlotte, NC. I…read moreneeded my electric mattress pad washed, made a hard copy of the washing instructions in several languages, and brought it to the store. At first they were reluctant, but I encouraged them and they finally agreed. The next day I get a phone call saying they had decided not to clean it, as they were afraid they were going to "mess it up" in which case they would have to pay for it. Washing instructions were printed on the item for a reason, and if followed properly it should be okay. Perhaps they need to find some employees who won't "mess things up". I found another cleaner who agreed to wash it, and it turned out fine! No problem!

Tide bought out Elite cleaners which I had been using for years. I dropped off a down comforter and…read morea few shirts to be cleaned - beware, they all came back smelling of Tide detergent. The smell of the comforter was so strong that I had to put it outside until I had time to run it over to a new dry cleaner and the shirts also had to be redone. if you like that smell you will be fine, but not everyone likes that scent.