I've had several alterations done here and find all the work to be of the highest quality. The…read moreservice is also excellent. Highly recommend.

Picked up my clothes from Venus Cleaners today. They were dropped off on 7 days ago, picked them up…read morea few days late, 10/16. The customer service I received was ridiculously rude and disrespectful. Not only was I excited to try a new Dry Cleaners, as I I dropped my clothes off, I also paid in advance as this has been a dry cleaners I've always wanted to try. The owners could not verify that I paid so they tried to make me pay again. After I refused and let them know I paid in advance, I decided to call my bank on speakerphone, had them verify that I indeed paid, and STILL the owner wanted the phone number to the bank, and who I was speaking to. There is NO reason I should have had to go to great lengths to pick up my belongings. All this stress for $21.98. As a first time visitor, I will not be returning due to the lack of customer service and negative attitude. This establishment although it seems to be a great neighborhood staple, may not take well to newcomers. Just utterly disappointed in the treatment I received, all while still showing grace. Don't expect it back st this location.

Miss Kim is A+ and talented as a tailor. If you can clearly communicate your vision, Mt. Vernon…read moreCleaners can execute the "sew" out of it. Dry cleaning also.

On Thursday, July 3, I brought in six pairs of pants to be hemmed. I was leaving for six weeks on…read morethe afternoon of Monday, July 7, but the proprietor assured me that the job would be done by Saturday. It was not done by Saturday, and if memory serves, the store was actually closed on Saturday. Fortunately there was time to return on Monday before my afternoon flight, so I returned on Monday but the job was still not complete. I informed the proprietor of my travel plans and she promised to keep the pants until I returned. When I returned to retrieve them today I was rudely informed that "you already picked them up." I did not. Mt. Vernon Cleaners lost them, sold them, or gave them to another customer. I'm out $120 for the cost of the pants plus six good pairs of pants. There was no attempt to apologize or make amends. Don't patronize this business.

Super frustrated because this place was recommended to me by a friend who has been coming here for…read more25 years with no issues. I brought in a military dress uniform, a dress, and a cape. I needed the dress hemmed a couple inches and the rest dry cleaned. I received a quote for $275. I thought this was high but I stuck with it because of the referral. I also couldn't communicate with the gentleman because his English is very poor. I picked up today and I wish I never dropped off. I'm unsure of the state of the dress, nothing was glaringly obvious. The cape was dirty yet I dropped it off brand new still in the original packaging. I pointed it out but again, could not communicate with the gentleman. The uniform is what I am most disappointed about, as the jacket had hair all over it and the white shirt has black fibers all over it. When I pointed it out, he gave me a $10 discount. I dropped a few example photos. This is completely unacceptable, especially for the price I paid. Not sure if there's anything to do, as I am unable to communicate with the only person who seems to work there. Very sad Update Tried on my wedding dress and it's also dirty on the bottom. I had it hemmed and it was done incorrectly. Steer clear if you need anything important done!

I've been reluctant to post a negative review on a small business, but the lack of professionalism…read moreand emphasis on arrogance I've received, after their SECOND mistake, needs to be acknowledged. I've used Carney Cleaners for a number of months and had the privilege of working with a very nice Asian/Korean woman. I apologize for not being able to be specific. I've hand delivered my clothes to her every time and in turn picked up exactly what I dropped off. However, within the past few months she has not been there, and I've been forced to deal with an Asian/Korean man whose English is less acceptable. A little over a month ago, I picked up my dry cleaning, only to go home and realize that my shorts were not included. Being that I only live a mile away, I went back, brought this to the man's attention, and gave him an opportunity to locate the items. After I left, he called me approximately an hour later after having found them. Great! However, this should have been a sign. A few weeks later I picked up another set of clothing; however, when I went home I learned there were three shirts missing. My next available time to visit, which was the follow week, I went back and brought this to his attention. Deja vu. However, THIS time he arrogantly insisted that I picked up the clothes. I told him that he was mistaken and explained exactly what was missing. He looked around briefly and continued to utter, "You pick up, you pick up!" He showed me white slip with nothing on it but a total. I told him that I was going to go home and check one more time, which I did. I checked my closet and laundry room; however, found nothing, which I anticipated. I found pictures of the shirts online, printed them out for him, and went back. Upon my return, he grew more frustrated and repeatedly yelled, "You pick up, you pick up!" The end result is that I am now out of 3 shirts for $275 because he misplaced my clothing, AGAIN. First time shame on you, second time, shame on me. I encourage everyone to use a more accurate and humble dry cleaning service.

A few months ago, I purchased a pair of jeans that were on sale from an online retailer. They were…read morea great deal and seemingly in my size but once they arrived, they were massive on me. Unfortunately for me, they were also final sale. I went to Sanitate Dry Cleaners to see if they'd be able to alter the waist for me. The ladies working there were really nice and let me know they were pretty backed up with alterations (this place is popular!). The turnaround time was about 4 weeks but that didn't bother me. I didn't get a call once they were ready, as I thought I would, so I called in to make sure they were ready for pickup. The jeans fit a lot better than before and even though the back pockets were closer together as a result, they still looked good. The total was $20 which I thought was really reasonable. I would definitely return for future dry cleaning and alteration needs.

Cleaning, alterations at Sanitate for 10 years. Impeccable alterations, rebuilt a skirt, have added…read morebelt loops, and general letting out, hemming. Cleaning is as good as it gets. Sanitate prices are on point, all cleaning and work is done on site. Quality work, quality customer service.

I can't speak highly enough about the quality of service I received at this establishment. They…read morewere able to alter my suits seamlessly and communicated well then they noticed some extra work they could do on the hem of my pants. They were professional and courteous and well worth the price of service!

My boyfriend gets his suits dry cleaned here and he always said how amazing the man at the front…read morewas with knowing the quality of his suits and ties and how well they dealt with the wear and tear when cleaning his suits. After I had a bad experience at a local tailor that had great reviews I decided to go here to get my dress tailored for a wedding coming up. The man at the front listened to what I wanted and gave me great recommendations. I just picked up the dress and it's perfect! Highly recommend this place!!

Went here for years. Always excellent and friendly service. It was not the closest place to me but…read moreit was a much better value than the more convenient cleaners I tried and the quality was top notch.

I went to pick up my dry cleaning last Tuesday but they were closed for Election Day. :-( OK. I…read morewaited another couple of days and went and picked up my dry cleaning. First, if you bring 4 items, you get 20% off! I did not know this as a first-time customer so they knocked 10% off of my total which was unexpected and so kind. My coats were absolutely perfect. They really cleaned up well and I was 100% pleased with the quality of the dry cleaning. YAY! I found my new go-to dry cleaner and it is so close to my house. Thank you Value Cleaners off of Loch Raven Blvd in Towson! :-)

I cannot say enough good things about this laundromat. I use them for their drop-off service priced…read moreat $1/pound. It totally saved me while getting work done to my basement and not having an operational washer and dryer. The staff is kind and quick. I've dropped off as late as 7pm and have had my laundry finished by 9pm. They will even give you a call when they are done if you ask. I also love that they actually hang your items that they don't think should be folded. I highly recommend Total Laundry and their drop-off service. This is my new "treat yourself". While everyone else is treating themselves to manis and pedis next door, I'm treating myself to ALL of my laundry washed, dried and folded for pretty much the same price in two hours!

A quarter for each dryer to only dry for 5 mins. Not a lot of washers but i guess it was enough to…read moreget ppl in and out. Washers run for 30 mins

After more than 20 years as a loyal customer, I can confidently say this place has completely…read morefallen apart. What was once a dependable, high-quality dry cleaner has turned into something I wouldn't trust with a rag. The change in ownership and management didn't just lower the standards--it destroyed them. I brought in shirts for a simple press and starch. What I got back was shocking. Burn marks on the collars and cuffs--actual damage that can't be undone. No starch whatsoever. And the "pressing"? Nonexistent. The shirts looked like they had been tossed in a dryer and handed back without anyone even bothering to check them. This isn't a mistake. This is carelessness and a complete lack of professionalism. Charging customers for this level of work is unacceptable. Save yourself the frustration and the cost of replacing your clothes. Stay far away from this place.

Since the change of ownership, this location has gone downhill. Alteration services are only…read moreavailable two days a week from 11-3p, and the lady is never there during these times either! Terrible! Time to find somewhere else after 15 years of being a loyal customer.