This business does not have a way to contact customer service. I ordered a package and they sent an…read moreemail that said package was delivered and my correct address. No package arrived. Could not contact, so called post office. They said package was sent to completely different address in another city. Business did contact me and they are sending a replacement. I appreciate that they contacted me and they are making it right. Four stars for now until I get item. It may take a day or two but they do respond back to their texts, at least they did for me. This review is for shipping and customer service, not the product.

I bought my 2 year old Son his first pair of boots from Oakiwear. I bought the insulated rain boots…read morewith the handles. He LOVED the fact that he could be a big boy and put them on by himself with the handles. He fell in love with his boots like most kids do with their favorite blanket or toy. As a parent I loved the deep tread on these boots for more traction. We were going through boots ever month and with these we have gone 2 season with them. Worth the money and I like to support local business!

I have a 15 year old REI tent and a couple of segments of an aluminum shock pole had bent. Their on…read moreline process for matching parts and determining what was needed was comprehensive and clear. I gave all my info, they quickly responded with an estimate to replace, and I got a new pole that matched the original in a week. Price was very reasonable and should keep the tent going for several more years!

I had an older tent with DAC poles. Communications with the company was quick and clear. The…read moreprice quoted was reasonable. Turn around for the repair was under two weeks including shipping both ways. My poles came back good as new! Can't say enough good things.

I have been in here a few times this year for various goods and services, so here goes:…read more Mazamas BCEP Gear Night - this was excellent all the way around. To be fair, we were a pretty easy audience and they had a few well-qualified individuals helping us, but they certainly went above and beyond to explain function, form, fit, and cost for our helmets and climbing harnesses, as well as carabiners and tethers. Renting Mountaineering Boots, crampons and ice axe - this was also deceptively easy the first two times, so I was a bit surprised the third time, when they had boots and cramps, but didn't have a rental ice axe on a Thursday. As a nube, I didn't know we were right in the middle of climbing season. I spent about 15 minutes at the climbing desk with Sven(?) and purchased the correct axe for the climb. Sven was super knowledgeable and listened well, which bodes well when safety and efficiency are such a big deal on the mountain. Shopping for a belay parka - I want to sneak up on this, because it may well be a $500 purchase, if and when I pull the trigger. The associate was willing to spend concerted time with me, even when I admitted I was just looking for information. He explained the different fabrics and fills and construction, and talked through the options. Layers, a puffy, and a rain coat have been sufficient so far for me, and he affirmed the belay parka was for specific usage. Still, I will likely purchase it here as opposed to on-line if/when the time comes. I have needed extra carabiners, waterproofing spray, and a sit pad, and the staff has always been knowledgeable and attentive. Good job, Mountain Shop!

This review covers two different services at Mountains Shop, both proved to be excellent…read more 1st. We came in before winter and took advantage of their season long ski rentals for my two 7 y/o daughters. Service was prompt, and they had everything we needed, boots, skis, poles for a very affordable early bird value. I'm going to say it was no more than $175 per girl. 2nd. Had the privilege of working with Rob in the ski boots department and he was amazing. He was very kind, knowledgeable, and took his time explaining the process along with any potential costs along the way to avoid any potential surprises. I'd hands down recommend checking out mountain shop in both of these areas. You won't be disappointed.

still waiting on product ordered 2 teams and only received the blanks ? i feel taken advantage of…read morewith no response from them after a week of emails and calls with no answer ?

Great customer service before and after the sale. I purchased the xm42 flame thrower and can cannon…read moreand couldn't be happier,

As with all the Columbia Factory Stores and outlets, the location at the Columbia Gorge Outlets is…read morestellar! Always well stocked with current items at discounted prices. Men's, women's, teens and toddlers, there are coats, jackets, pants, tops, hats, shoes for everyone! It's hard for me to stop in and leave with nothing, even when I don't need anything! The styles are always nice looking, fit well, are durable and come in beautiful shades and prints. Nothing too out there, but also not plain. Their designs are classic meaning, you can wear them season after season. And since they are high quality, they last more than one season. In addition to clothing, they carry gear like sun protection hats, rain pants and jackets, hiking shoes, running shoes, caps, backpacks, umbrellas and more. Just love this store! Those working here are friendly and helpful without being pushy. I'm so happy they just opened up a shop at the Columbia Gorge Outlets which needs some good anchor stores to make the trip worth it. They are currently hiring if you know someone seeking a job in retail.

Well organized Columbia factory store carrying a variety of clothing & outerwear options…read more Felicia at this store was especially helpful in tracking down a size that I needed and found another nearby store that had it and requested a hold on my behalf. Customer service that was above and beyond!

Once upon a bargain dream, you shined so bright and kind,…read moreBut your basement full of goodwill finds feels lost in dusty time. Those shelves once held the magic where the cheap and quirky gleamed, Now the prices sit there towering far higher than I dreamed. I wandered through the upper floor, all pristine, neat, and new, But the true delight was down below, where hidden treasures grew. Now the swell of cost has smothered that old familiar spark, And taking all the kiddos' toys? That's what really hit the mark. Sure, I found a gem or two that made my heartbeat skip, But joy can turn to sorrow with a single tightened grip. So hear my plea and soften don't make thrifters pay in gold; Bring back the charm, the deals, the warmth, the stories once foretold. Let kindness guide your pricing, let nostalgia ring its chime For something dear has vanished here, A bargain lost in time .

They're open again! Yelp has been unable to restore their site, which is stupid so... Get it…read moretogether, Yelp! But this location on grand is open currently. None of the others are yet, though they might open Sandy later. They do still have the bargain basement. They have no boats or standup paddle boards, but they do have some accessories like what suits, kids PFD's, clothing, etc..

Phil installed my new DirtBox Overland camper yesterday. His attention to detail was extremely…read moreimpressive. I appreciate the level of care and expertise taken with my rig. I highly recommend Offroad Toy Outfitters, and plan on returning!! He doesn't have an actual showroom, but he has relationships with all of the off-road companies and can order anything you might need. They are also new dealers for DirtBox Overland Campers which are both beauty and beast rolled into one. Give Phil a holler and go see him, you won't regret it.

Phil and the guys here do a great job to not only help you get to what you want done but also…read moreeducate you along the way. We had a long but amazing turnout once my 4Runner was done. Couldn't be happier with the work done and I'd recommend anyone in the pacific north west to check them out!