Scam business. Purchased my wife a spa treatment for her birthday. Wife tried repeatedly to…read morereschedule. No one answered. Went the next day and spent $400 extra. Found an additional $75 no show fee on our credit card. The business responded with "that's too bad." They intentionally make it impossible to reschedule in advance. We've reported them to the Maryland Attorney General's Consumer Protection Unit. They've set up a system to collect on no shows.

This was a cool experience. I enjoyed the scalp treatment. It was pretty relaxing. I used a Groupon…read moreand that's how I found it. I'd probably go back again if it was closer to where I lived. The owner was sweet and so was the woman who did my treatment. It's worth checking out.

Not that these guys need any more clients (they are pretty busy as it is), but excellent work…read moredeserves recognition! I cannot help shouting out on here to the stylists at Salon 23. Everyone in there has either done my hair or someone's hair that I am close to. Maria, Jackie, and Sal each have DECADES of experience doing hair. I would trust any of them with my hair but I usually see Maria because our schedules match up the best. She is hands down the best hairstylist I've ever been to. She truly gave me the best haircut I've ever had--flattering, precise, and exactly what I wanted (even better, honestly! She is very honest about what will look nice and what is bad idea lol). She never disappoints and always makes me feel like my most confident self. I can't recommend her enough! Just please don't make her so busy that I can't get an appointment!!

Sal, the owner was my stylist, and he was extremely strange. He pushed the scissors hard against…read moremy neck to cut my hair, and he pulled my hair very hard a few times, which both actions hurt. He was very rough at moving my head around. As he was finishing up and wiping the loose hair from my neck, he opened the back of my shirt very wide and could see the back of my bra, then he began wiping loose hair inside my shirt. Inside my shirt was filled with hair. He said he had over 40 years of being a stylist, so he should know what he must do when cutting hair.

Nothing but good things to say about this place. Well maybe one thing. It is a 45 minute drive…read morefor me to get here and if you are not careful you will drive right past it. But once you park and go in you know it was worth the drive. The place is clean and relaxing and the people are courteous and friendly. They offered me beverages to drink while I waited. However, I did not have to wait long. The staff is also knowledgeable. I ask a lot of questions and every one was answered to my satisfaction. Another perk for me was that this place has Saturday hours. Never heard of this place before but now I will recommend if anyone asks.

I went for my appointment and had Cathy Wright, RN do a fantastic job on the facial. She was…read moreknowledgeable and friendly and helped me better understand what I could do to keep my face hydrated and youthful. She also gave me a sample cream to try before having to purchase, which I will be doing. I will be scheduling a follow up appointment with her! Additionally, we discussed the pushing back of appointments and she indicated that they recognize it's unprofessional and will be more considerate in the future. I believe them. So, please visit this medi-spa. I chose to update my review, as opposed to remove it, as I wanted people to know, this business does care and is willing to make changes when it comes to customer service.

ATMOSPHERE: The salon is clean and busy in a good way. And I saw people cleaning to keep it that…read moreway between clients. It was well decorated and felt like a "proper salon" whatever that means. But it's just a vibe I wanted to write about. SERVICE: Everyone was very friendly. I checked in and had a seat and although I was early I was taken in quickly. Sammie (sp) was doing my hair and she was friendly. She me if I wanted water with ice (I did lol). It was just all around clearly good at handling my hair. I have found some hair stylists did struggle with my thicker South Asian hair but she was good. Clearly has the experience. Also apparently she does make-up too. PRICE: for my haircut and blowout was $60 without the tip. The tips must be paid in cash I believe. PARKING: behind the building. And on Saturdays this place is very close to the Bel Air Farmer's market. Just saying you can get some nice flowers and a great cut together. So overall, I would really recommend this place. I looked tired but my hair looked great when I came out so.

Beautiful Salon, conveniently located in Bel Air…read more Chris is an AMAZING Esthetician! Always the professional.

This was one of the best massages I have ever had. I was given this massage from my wife as a gift…read more Haven't had a massage in years so I was like ok. My wife typically gets a relaxing massage. So off I went and signed up with Pamper Urself. Upon my arrival, I really like the layout of where her massage room was set up. As I walked in, there was a ver pleasant smell of essential oil in the room. Of course, there was wind chime/flute type music. I always laugh internally at this music because if it's so relaxing why don't people play it all the time. Anyway, personal preference I know . When I met Lateeku she was very professional and personal. She offered me a relaxing massage or a deep tissue massage. Since we have been doing a lot of spring cleaning my shoulders and back we're kind of sore. So, I asked for the deep tissue massage and........ WOW!!!!!! She was no joke. Lateeku is not very tall but she could probably bend metal with her hand strength. She worked every knot out of every muscle in my shoulders and back. It was remarkable. I would absolutely recommend her massage to anyone looking for a great massage.

Great price however difficult to find location as it isn't posted anywhere. Not the best massage…read moreor facial experience but not the worst that I have ever had.

Very clean and serene place! Dallas was very attentive and helpful on how to take care of my brow…read morelamination. Very sweet and kind Top notch quality!! Can't wait to go back! Definitely would recommend this to anyone who's looking for her services.

From the owner: Hello! My name is Dallas and I am a solo Esthetician. Pure Complexion based in Bel Air MD, is your…read morepremier spot for waxing services designed to give you smooth, radiant skin. I specialize in the art of waxing, I'm dedicated to providing a comfortable and confident experience, ensuring you leave feeling refreshed and glowing. Let's reveal your skin's natural beauty together!

It's been nearly a month since my rather exceptional experiences at this Ulta location at Baltimore…read morePike in Bel Air. I don't know how commonly a customer will mentally hold on to the intention of recognizing such remarkable service several weeks on, but now that I have a quiet minute, I'm here to do so. That's how much their care meant to me. I live in New England, but I unexpectedly found myself in Bel Air, caring for my father in the final weeks of his life. Because my trip down was completely unplanned, I had only taken about ten minutes to gather some clothes and toiletries to throw into my car before making the drive to my parents' house. The circumstances of his condition had started to deteriorate rapidly. Though I would not trade that last stretch of time with my father for anything, I was heartbroken and exhausted by the time he died. As his funeral approached, I realized that I would have to get a few things to make myself presentable, to honor him. The last thing I expected from visiting a store in a strip mall was the degree and quality of love and empathy and comfort I found from the women working at this Ulta. My interactions did not end up monopolizing time away from other customers, but the stars must have been aligned to put the right people on the clock when I was there. I did purchase a few necessary products, but even more meaningful were the moments of humanity which happened while these women helped me figure out what I needed. Brittany was the first employee I met as a shambled mess of I-don't-even-know-what-I'm-looking-for. I am certain that providing customers with hugs is not part of the corporate training, but she carried her heart from her other job (as a social worker) and recognized that something was wrong. Her hug when I started to fall apart was everything at that moment. I had shown up right before closing time, so I had to return the next day to address my purchases. Stephanie was who helped me find what I needed the following day, but she did it while providing authentic love and support. She was empathetic, but also very uplifting as we went around the store. Stephanie, too, was a delight. When I was trying to think of what else I might need, Mandy was right there when I asked about brow care. Because of my family responsibilities, I had limited availability. Mandy worked in an appointment slot that matched my schedule. We also spoke of other services which could help me feel less frazzled, but the brow appointment ended up being the only slot I could swing. Nevertheless, I really appreciated how willing she was to make other things work for me. Bri was who dyed and shaped my brows. I've had brow care from some pretty high-end salons in Boston, and Bri was just as adept and accomplished as anything I'd experienced in those places. It seems like a small thing at a time of grieving, but it helped to feel so much more pulled together than how I had started out. I realize that this might sound corny or contrived to someone who was not there, but please know that my recognition of the care they gave is genuine. I'm not usually given to seeking emotional support in retail stores, much less remarkably good emotional support, but somehow, this is what I received. During that last week, as I was preparing to return home, I stopped by the store to thank these women for their love and humanity. I didn't catch them all, so I hope that this reaches them: My friends, please know that your collective care was much greater than the sum of its parts. Thank you for seeing me in a way I couldn't even verbalize that I needed. You will always be associated with the beauty that was found in a time of crushing grief. And thank you, Ulta, for hiring such people of quality and heart.

I did not like being followed around the store as a Black woman. I was already being assisted by…read moreone of the store clerks, yet another woman--who was white--was trailing me. She wasn't even discreet about it; everywhere I turned, she was there. I will not be returning to that location anymore. You already have cameras in the store, so I don't understand why you would go out of your way to make your customers uncomfortable.

Appointments are always on time. The entire team from the Doctor and Nurse to the office manager…read moreare always friendly, ready to listen to your needs and questions then help you get the results you want.

This is a hidden gem in the heart of Bel Air. I waited a long time for this place to open and it…read morewas so worth the wait! I've had my brows tattooed twice and micro-bladed previously and badly needed corrective permanent touch up on them. Shelby & Jenn are simply AMAZING. I followed their after care instructions, returned for the follow up touch up, and my brows are now beautiful. I even tried out a vitamin injection and feel great! I came back before vacation to try out their lashes which even includes training if you wish to do them yourself. Their services are endless and I feel 20 years younger. They have flexible hours and also offer free wellness series events which I'm looking forward to learning more about. Shelby is an amazing permanent make up artist and more, and with her talent paired with Dr. Jenn C.'s many years in the medical field, expertise, and personal consultations she's already given me, I know I'm in excellent hands. They're super friendly and personable and make you feel comfortable. Can't wait to try out their IV hydration services, facials and everything else on their menu! Thank you Manna Life!