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    Face Facts Skin Care

    3.3 (7 reviews)
    Closed 10:00 am - 6:30 pm

    By appointment only

    Updated 3 months ago

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    Services - Face Facts Skin Care

    Acne treatment

    Anti-aging

    Massage

    7 More Services

    Hot stone massage

    Lymphatic drainage massage

    Pore cleansing

    Skin brightening

    Bikini wax

    Waxing

    Wrinkle treatment

    Face Facts Skin Care Photos

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    Recommended Reviews - Face Facts Skin Care

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    First time at a professional spa which was recommended by my coworkers. SO HAPPY I WENT. I booked a…read morecouple weeks in advance by calling and telling them the services I wanted. I think that's easier than trying to book multiple services online. Anyway, I went alone Wednesday as a pre-birthday celebration. It was so relaxing. I came early to enjoy tea and rub my feet on the salt domes in the waiting area. There are skincare products and even jewelry that you can look at if you wish. Red light therapy 7/10: The worker was very clear with her instructions. It was a nice 20 minutes away from my phone. Chairs weren't too comfy in this booth. I had some time to sit down with my feet on the salt domes again, drinking my tea. Maaan, I would give the salt domes a 10/10 just by themselves. I tend to have cold feet so they made my feet feel LOVELY, especially with this cold weather. Zen bed 8/10: super relaxing, warm bed. Ocean sounds. Heated & weighted eyemask. I almost fell asleep. Coconut scalp massage + 30 minute custom massage 8/10: My masseuse was soft spoken and listened when I asked for a little more pressure. She even recommend that I try a deep tissue massage next time. She did a great job focusing on my neck which is what I asked for. Again, the bed was warmed. The room's lighting was very aesthetic. Really set the mood.

    This is hands down the best Spa in Harford County! I'm sure all of their massage therapists are…read moregreat, but I have been seeing Cassandra monthly for almost 2 years and she is amazing! The best massage therapist there is!

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    4.3(11 reviews)
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    Not that these guys need any more clients (they are pretty busy as it is), but excellent work…read moredeserves recognition! I cannot help shouting out on here to the stylists at Salon 23. Everyone in there has either done my hair or someone's hair that I am close to. Maria, Jackie, and Sal each have DECADES of experience doing hair. I would trust any of them with my hair but I usually see Maria because our schedules match up the best. She is hands down the best hairstylist I've ever been to. She truly gave me the best haircut I've ever had--flattering, precise, and exactly what I wanted (even better, honestly! She is very honest about what will look nice and what is bad idea lol). She never disappoints and always makes me feel like my most confident self. I can't recommend her enough! Just please don't make her so busy that I can't get an appointment!!

    Sal, the owner was my stylist, and he was extremely strange. He pushed the scissors hard against…read moremy neck to cut my hair, and he pulled my hair very hard a few times, which both actions hurt. He was very rough at moving my head around. As he was finishing up and wiping the loose hair from my neck, he opened the back of my shirt very wide and could see the back of my bra, then he began wiping loose hair inside my shirt. Inside my shirt was filled with hair. He said he had over 40 years of being a stylist, so he should know what he must do when cutting hair.

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    Nothing but good things to say about this place. Well maybe one thing. It is a 45 minute drive…read morefor me to get here and if you are not careful you will drive right past it. But once you park and go in you know it was worth the drive. The place is clean and relaxing and the people are courteous and friendly. They offered me beverages to drink while I waited. However, I did not have to wait long. The staff is also knowledgeable. I ask a lot of questions and every one was answered to my satisfaction. Another perk for me was that this place has Saturday hours. Never heard of this place before but now I will recommend if anyone asks.

    I went for my appointment and had Cathy Wright, RN do a fantastic job on the facial. She was…read moreknowledgeable and friendly and helped me better understand what I could do to keep my face hydrated and youthful. She also gave me a sample cream to try before having to purchase, which I will be doing. I will be scheduling a follow up appointment with her! Additionally, we discussed the pushing back of appointments and she indicated that they recognize it's unprofessional and will be more considerate in the future. I believe them. So, please visit this medi-spa. I chose to update my review, as opposed to remove it, as I wanted people to know, this business does care and is willing to make changes when it comes to customer service.

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    3.2(29 reviews)
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    It's been nearly a month since my rather exceptional experiences at this Ulta location at Baltimore…read morePike in Bel Air. I don't know how commonly a customer will mentally hold on to the intention of recognizing such remarkable service several weeks on, but now that I have a quiet minute, I'm here to do so. That's how much their care meant to me. I live in New England, but I unexpectedly found myself in Bel Air, caring for my father in the final weeks of his life. Because my trip down was completely unplanned, I had only taken about ten minutes to gather some clothes and toiletries to throw into my car before making the drive to my parents' house. The circumstances of his condition had started to deteriorate rapidly. Though I would not trade that last stretch of time with my father for anything, I was heartbroken and exhausted by the time he died. As his funeral approached, I realized that I would have to get a few things to make myself presentable, to honor him. The last thing I expected from visiting a store in a strip mall was the degree and quality of love and empathy and comfort I found from the women working at this Ulta. My interactions did not end up monopolizing time away from other customers, but the stars must have been aligned to put the right people on the clock when I was there. I did purchase a few necessary products, but even more meaningful were the moments of humanity which happened while these women helped me figure out what I needed. Brittany was the first employee I met as a shambled mess of I-don't-even-know-what-I'm-looking-for. I am certain that providing customers with hugs is not part of the corporate training, but she carried her heart from her other job (as a social worker) and recognized that something was wrong. Her hug when I started to fall apart was everything at that moment. I had shown up right before closing time, so I had to return the next day to address my purchases. Stephanie was who helped me find what I needed the following day, but she did it while providing authentic love and support. She was empathetic, but also very uplifting as we went around the store. Stephanie, too, was a delight. When I was trying to think of what else I might need, Mandy was right there when I asked about brow care. Because of my family responsibilities, I had limited availability. Mandy worked in an appointment slot that matched my schedule. We also spoke of other services which could help me feel less frazzled, but the brow appointment ended up being the only slot I could swing. Nevertheless, I really appreciated how willing she was to make other things work for me. Bri was who dyed and shaped my brows. I've had brow care from some pretty high-end salons in Boston, and Bri was just as adept and accomplished as anything I'd experienced in those places. It seems like a small thing at a time of grieving, but it helped to feel so much more pulled together than how I had started out. I realize that this might sound corny or contrived to someone who was not there, but please know that my recognition of the care they gave is genuine. I'm not usually given to seeking emotional support in retail stores, much less remarkably good emotional support, but somehow, this is what I received. During that last week, as I was preparing to return home, I stopped by the store to thank these women for their love and humanity. I didn't catch them all, so I hope that this reaches them: My friends, please know that your collective care was much greater than the sum of its parts. Thank you for seeing me in a way I couldn't even verbalize that I needed. You will always be associated with the beauty that was found in a time of crushing grief. And thank you, Ulta, for hiring such people of quality and heart.

    I did not like being followed around the store as a Black woman. I was already being assisted by…read moreone of the store clerks, yet another woman--who was white--was trailing me. She wasn't even discreet about it; everywhere I turned, she was there. I will not be returning to that location anymore. You already have cameras in the store, so I don't understand why you would go out of your way to make your customers uncomfortable.

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