It was very much just "okay." I got the original facial by suggestion. I didn't really notice much of a difference to my skin, which is frustrating since it was still $85. I also really like when the person giving you the facial walks you through what's happening but I didn't get any clarification of what products were being used or what was going on. The premise is nice- very quick in and quick out- but I would've rather gone somewhere and pod a little more and felt like my skin was refreshed. read more

I attended a Yelp event last night and it was great! I was a little concerned about unconventional open concept, but Sarah, my Esthetician, eased my concerns with great conversation and service. It still had a boutique-like spa experience with great lighting. We went over a treatment plan for my skin and I planned my next visit. I recommend it to anyone looking for a different spa experience. Update: I went to my follow up session with Sarah and it was phenomenal! I I venture to say I'm not going back to Massage Envy for my facial! (Don't tell them tho ) read more

We were invited by yelp elite club to come for a BUY ONE GET ONE FREE, the facial is roughly $65 so it made it 32.50 for each of us. We made an appointment online and it was super easy! They made sure to call ahead and confirm our appointment. When we arrived it was clean and smelled so fresh! The lady techs immediately greeted us and got us signed in. I forgot my lady but she was so sweet and funny. She made sure that everything she did to me was of comfort and not uncomfortable! She recommended the pore treatment and I think it was worth it! My blackheads from my forehead, nose, and chin were (almost) gone. I ran my finger across it and it was so smooth! The process was a little of discomfort but that's expected. The facial was relaxing and all their products were natural and did not irritate my skin. My skin is sensitive to the touch too! read more

I visited Face Haus because of a yelp elite promotion where you get a BOGO "Haus Special" treatment ($65) when you come with a friend. I've never done anything like this before but my experience here piqued my interests and may result in a future visit. Vibe: Very chic and minimal. Smells nice when you walk in. Service: You are greeted once you enter. All of the employees seem friendly and inviting. They're not too pushy on products. I can't recall every single thing that the facial included but it took about 45 minutes. It was therapeutic and I surprisingly enjoyed it. During the facial you are offered some add-ons that may maximize your visitation, but I declined. Everything smelled good and the esthetician (?) explains everything in detail. Overall Impression: I've never thought about getting a facial in my life before this promotion. Now that I've experienced it I'm most likely going to get another before any personal big events. The reason why I took one star off is because I wasn't comfortable laying in that chair. I kept having to fidget around to find a "sweet spot" but ultimately was not able to. It made me feel like I was in a dental office, with the arm rests being pretty far apart. TIP: N/A ------------------------ Josh's Rating System: 1 STAR - Terrible - Will not return even if they paid me 2 STAR - Below average - Something rubbed me the wrong way. I probably will not return 3 STAR - Average - Might come back if there aren't any alternatives 4 STAR - Above average - Would definitely come back in the future and/or recommend it to a friend 5 STAR - Amazing - I'll be back read more

DO NOT GO. HORRIBLE PLACE. All around horrendous experience. To start things off I developed impetigo (a staph infection) from receiving a facial here. The esthetician performed the "haus special" where she performed extractions on my skin and it got infected. Afterwards my skin became incredibly inflamed my whole face was swollen and preceded to start itching, blistering and oozing. I had to go to urgent care and miss work since I had an active and very contagious infection. On top of all that, despite all my efforts I have not spoken to ONE manager who is willing to resolve this horrible issue. It is also concerning that they do not acknowledge the lack of cleanliness and procedures in their spa. Incredibly dangerous. I have attached pictures below. Still waiting to here from the "vice president" of face haus in the new york office although its been over a week. read more

Face Haus - Swollen and blistering face - Waxing Near Me - Dallas, Texas

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Oh my gosh, where do I even begin! Ian was an absolute doll and I loved my experience getting a facial with him. He was so nice and took me to the whole process of my facial, so I knew exactly what he was doing. Not to mention Caitlin at the front who gave off such great vibes, and was so welcoming. I left getting a membership here because of how much I enjoyed my experience and how beautiful my skin looked. I cannot stress how much I recommend this place. read more

Went there for a mini facial and loved it! My face was very well taken care of and it felt so nice to get a facial. They looked at how your skin is and find the right treatments for me. I had a huge pimple on my nose and she said she would try to help reduce the redness. The products they use smelled so good that I could had fallen asleep letting her fix my face. read more

Overall great first two experiences at Face Haus. The estheticians were friendly and pleasant and my face felt great during and after the facial. I would like to give 5 stars but there are a few areas that were good, not great for me. I am used to Heyday in NYC (which I love) so that was my basis for expectations and comparisons. - Privacy: I would love if there were curtains added for privacy (like HeyDay does) or at least more consideration about the seating arrangement - Explanation of treatment: I really like when the esthetician tells me what is happening throughout the facial. Hearing what each product or treatment is really adds to the experience for me. Some steps were explained, but I would have liked to hear about all of them. -Not leaving me too long in the chair with no service: I saw earlier reviews that mentioned during down time for a mask it would be really nice if the esthetician would treat clients to a simple hand or neck massage. I strongly agree. I appreciate the masks that sit for longer but I can sit by myself at home and let a mask sit for 20 minutes. While I am in the chair I don't want to be ignored for more than a few minutes. It seemed like last time, my esthetician was cleaning up while my mask sat for what felt like 15 minutes. A simple hand or neck massage during part of this time would have been greatly appreciated. The first appointment, we were apparently in the midst of peak back-to-school facials for teens. That is great that teenage/ middle school girls are enjoying getting facials too but it would have been a lot more comfortable and enjoyable for my husband and I to not have had to sit it the middle of them. I felt like I was in an episode of the Babysitter's Club and did not enjoy all of the teenage girl chatter during a time that I was looking forward to relaxing. Please, Face Haus, be mindful that your adult clients want some serenity and do not want to be seated next to children for a facial appointment when there are clearly plenty of open chairs further away. Ironically, one of the girls' mothers got to have her treatment further away from the group, while my husband and I were uncomfortably seated with the girls. For our second appointment, the scene was much more calm and serene. I do wish that since, both times I booked our appointments together, we could be seated next to each other, instead of next to a stranger. I purchased a package and I do like how my skin felt from both treatments so I definitely will be back but do hope that Face Haus will take some of my comments into consideration for future services. read more

I received a Yelp Elite offer to try Face Haus for a two-fer offer. Since it was my friend's birthday, we decided to get facials. Knowing that I was referred to by Yelp, I would have thought customer service would have been superb, but I was sadly mistaken. Scheduling an appointment was difficult. I followed the Elite instructions and texted a request. Having received no response, I called. First two calls went unanswered. When I finally reached someone on the third call, I felt that I was somehow disturbing the lady. She was incredibly rude when I asked questions about the service. OK, bad day maybe. My friend and I arrived 10 minutes early for our facial. I asked to use their restroom before the facial, and was told by the receptionist (probably the same ill-manner lady who answers the phone) that there is no restroom. When she saw the look on my face, she said, "if you really have to go, we will let you, but be careful, as the tank lid is cracked." Well, thank you so much for giving me permission. The esthetician's goal was to sell each and every booster available on the menu. These boosters are their money makers at an additional $10-15 a pop. The facial seemed like a little steam, cleaning, and a little rubbing with cold stones. Nothing worth $85.00, so glad we got the two-fer. read more

Linus (hope I'm spelling her name correctly) did a great job on my facial! I'm beyond impressed with her technique! The place is clean/spotless and the music and ambiance to die! My only point of feedback is to ensure there are enough blankets. Unfortunately, when I asked for a blanket, they didn't have one for me so I was cold throughout the whole process. I did the Haus Special and added the microdermabrasion treatment and my face is glowing. What I love most about my experience is it was 45 minutes but felt like it was an hour+ because she took her time and made me feel so relaxed! I would come here on my lunch break for sure. Great job, Face Haus, My husband and I will be back! read more

What a wonderful experience! Susan was amazing! Very knowledgeable and I really appreciated her teaching me the best way to help my skin glow between visits! I'll definitely be back. Thank you! read more

It's completely open place with no privacy. No warm ambience for facials. They charge $165 for that kind of hospitality. After reaching the place, I learn that as no where on their website it is listed as open space facials. If open space concept works for you, give it a try but I definitely didn't like their ambience for open concept as well. read more

I've never had a facial but wow! Now I can't figure out why this was my first time but it won't be the last! I loved the steamer and different treatments. It was so relaxing, I liked that they ask about your skin before starting. I did tell her I have extremely sensitive skin and luckily I didn't have any issues which I was worried since literally get a reaction from threading. The extractions did hurt but it was over fast. I left feeling so rejuvenated, I didn't think a facial would feel so good! read more

Somehow I have been struggling on the skin front since quarantine started so I decided to pay a visit to Facehaus and got a haus special facial with Jo. She was great - took time to assess my needs and explained every step. Needless to say I left glowing and satisfied! read more

Get my facials here often! They are amazing!!! Have never left disappointed and always get so many awesome tips on home care.

I've been here twice already and can't wait to go back. The atmosphere is fantastic! The first time at a friend's recommendation I brought my kids to get their first facials (because yes, they have specifically targeted kids & teen facials) and check out the atmosphere. My kids loved it and their esthetician's, Robin & Kathryn. They both came out with super soft, clean skin & they can't wait to go back. After such a pleasant experience I had to book an appointment for myself. The second time was my mom time.. I was immediately greeted, offered water, and welcomed in. I had had the most stressful week ever and thought it would be impossible to relax. Boy was I wrong! Kathryn was able to get me to relax, recommended some great services to try, and when I left my face looked so refreshed and I felt like I had the worry of the week washed away! I will definitely come back!! Five stars for sure! read more

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Every single time that I come to FaceHaus I always have the best experience!! The Estheticians are really knowledgeable about what they're doing on my face. I was having severe acne and I kept coming in to get facials... fast forward my severe acne is now in the past. I use their products everyday and my face has never been better. read more

Have gone 5 or so times now usually always very satisfied considering pricing and ease. Went yesterday - it felt like I paid to have my face washed by someone who was too new to do anything else. I really go for extractions and they did nothing on my cheeks or around my mouth and only glazed over my nose area. I didn't say anything because I avoid confrontation, but it should have been standard in the service (it was all 5 other times I've gone). Today I woke up and you cannot tell that I got a facial. Disappointed and feel I threw away money. If you go from now on I would recommend having a go to person and not going to a random. read more

had the most relaxing facial and such a knowledgeable Estheticia. Finally getting my skin glowing.

We walked-in in the last minute, staffs are friendly! Front desk setup an appointment and we filled out paperwork on iPads. The place is neat and clean, my husband and I got our couple skincare at the same time. The basic prices are $65-80, adds-on items are $15 in average. They are professional and give us skin products recommendation at the end. It's up to us to take it or not. I brought a set for my husband and one rose hip oil serum for myself. Nice experience:) read more

6.13.22 Update I received a call within minutes of posting my review, but unfortunately she didn't leave a name so I don't know who to ask for to call back. :) She wanted to see what could be done to improve my experience and addressed some of the questions I had about the timing, etc. I now have a better understanding of things, but maybe take the "55 minutes" off the description (just a thought). At any rate, I was pleased they read it and responded so quickly, and have updated my rating. The purpose of my review was not to get something from them, just to raise my questions/concerns. I'm sure I'll go back, but probably to the location that's closer to me. Thanks for calling, Face Haus! ------------ This was my first visit to Face Haus and, while I enjoyed the facial overall, there were a couple of things that bothered me. When I made the appointment online, I selected the esthetician I wanted - esthies, as they call them, cute name; however, upon check-out, it was clear that I would be assigned one. Okay, since I had never been, I obviously didn't have a preference, but why give me the option if it's really not available? I did leave it to them to decide which treatment would be best and - no surprise - they selected the World of Difference, their most expensive one. I fully expected that to happen, and it did. I haven't had a facial in a very long time, so perhaps it's what I really needed, but who knows? I'm not wild about the open concept, but was the only person there, so was quite comfortable. The salon was clean, the ladies were lovely, the music could have been more spa-like, but that's a personal preference. When the facial was over, I commented on how fast the time went and was surprised to see that it was 5:45 when I checked out. My appointment was at 5 and started on time. The Face Haus website clearly states that the World of Difference is "55 power-packed minutes," so where were my remaining 10 minutes? Was something left off of the process, or did they just speed through it? That was very disappointing, as I was short-changed on the experience, and I really do love getting facials. read more

What a nice treat for yourself . Came here twice and both times was amazing. These estheticians really know what they're doing. Got Haus Special, skin feels so nice and is glowing afterwards. read more

Facial? YES PLEASE! I received an elite perk from face haus for a free "haus special" when you go with a friend who is new to face haus. I naturally took my sister who is my best friend. She has acne prone oily skin with scarring. I wanted to treat her to a facial to help her skin and build her confidence. I booked online for both of us. It was quick and easy creating a profile and selecting our services. When we arrived the space looked clean and very aesthetic. Checking in was quick and easy. Everyone was extremely friendly. Our technician came out to greet us and walk us back to our chair. It is an open room so you are not getting your facial done in a private room. It didn't bother me one bit though. I put my bag and sweater in a cubby with phone chargers in case you need to charge up whole relaxing (genius!). I was offered a blanket which I thought was a nice touch. They inspect your skin and then make recommendations on what service to have. My sister and I both got the haus special with power to the pores. Even though we got the same services they used different products on us that were based on the skin type and skin care routine that we described to them in the beginning while they're inspecting our skin. I have never felt such relaxation in my life! They are so gentle. They always communicate what they are doing or when they are leaving. I was also very congested when I came in and she helped clear that up. I was AMAZED! I cannot tell you how amazing I felt after this facial. I never wanted it to end. My skin was glowing, I could breath, and I was so relaxed I went home and took a nap. Did I mention they use organic products? BONUS POINTS! I highly recommend that if you have never had a facial before that you check out Face Haus! If you have, then still go see them. You won't regret it! read more

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Super sweet staff. Their facials always address my concerns. During these covid times, they have taken the appropriate precautions to make you safe and comfortable read more

I took my mom here for a Mother's Day facial and it was the most terrific experience! From the moment you walk in all you see is smiling faces greeting you, all the staff is so beyond nice! Kathryn was such a sweetheart, I recommend her 100% I had actually booked a more expensive facial for my mom but after Kathryn evaluated her skin she decided to go for the basic package, which means they really know their stuff and don't try to up-sell you! My mom left glowing and so happy, I definitely be back to get a facial of my own read more

Chrystal did my facial-I got the "Haus special" she was amazing! My skin was glowing afterward. I will definitely be going back and requesting her as well. One recommendation I have that other spas do is a hand or neck message while masking instead of just sitting bored for 10 minutes while the mask does it's job. Otherwise a great place! read more

I splurged and got the World of Difference facial. My skin looked and felt amazing afterwards, but my esthetician was talking literally the entire time. Talking to me about the next steps during the facial is one thing, but this was the most unrelaxing experience I have ever had. I did not expect to have someone trying to engage in a full on conversation with me for 45 min. I am giving 3 stars because my skin really did look great, but if you are looking for a relaxing facial experience, I would recommend going somewhere else. read more

Booked a last minute appointment and had Jill who was AMAZING! So kind and cool and good at what she does. Will definitely re-book with her :) read more

I will definitely return however, I felt that I had to ask about there program for facials which is a savings. It wasn't brought up when I was checking out so if I had purchased a package I would've saved 10% off retail products. I would've bought a three pack had I known ahead of time. So I wasn't thrilled that they weren't marketing that. I did end up purchasing several items as I didn't have any at home facial oil or moisturizer. I did feel that that the service itself was fantastic so I will return for that. Prices were reasonable for facials. I had Sarah she did a phenomenal job! read more

Nice experience. They fit me in, same day at 5pm. Relaxing, products felt good and all smelled amazing. The esthetician was friendly and professional, and made sure nothing was bothering my skin. My skin feels and looks great, thanks. read more

After waiting an extra 30 minutes past my scheduled time, they told me they had to cancel. Their reasoning was that a placeholder got deleted. This is after someone called me at my scheduled time to ask me to wait an additional 15 minutes. read more

Other monthly facial memberships I've had fell flat, so I was excited to try the FaceHaus concept. I'm a busy mom-on-the-go and liked the idea of a no-fuss facial that actually does more than just exfoliate and layer masks and creams on my face. FaceHaus blew my expectations out of the water! Instead of just cleansing and moisturizing, my esthetician, Jo, used so many cool products and tools. Antibacterial wands, face sculpting with frozen blue globes, oxygen blasts - it felt like the kind of facial you'd have at a super high-end spa. I also chose to add on a cool neck and lip treatment as an addition to my facial. I left with the most amazing glow that I didn't even need makeup for my afternoon lunch date! I couldn't recommend this place more - FaceHaus is a great addition to the Dallas beauty scene! read more

It was a disappointing experience. i knew it was not going to be a spa like experience but for $170 I was expecting not to leave the place with a bright red face and tight skin because all the oil had been stripped from my face. Before the facial began I mentioned that I had extremely sensitive skin. The Estie made note but continued to but vitamin C exfoliant on my face which is super harsh and wiped my face numerous times with scratchy wet towels. There was supposed to be a cooling / soothing portion of the facial I missed that as well as hydrating portion. Missed that too. I paid $15 extra for an oxygen blast that amounted to them turning on a machine waving a wand over my face for 1 minute while it spewed cold mist. Except the mist was more like a sputtering mist with big drops of water landing on your face. Usually oxygen is forced under your skin to plumb up and brighten. This oxygen blast was more like a miserable hydro blast. All and al, I would have been better off buying a mask from beauty store and watching Netflix while masking away. At least my face would not look and feel raw hamburger. read more

I have been taking my teenage daughter to the Royal location for a while and all of our experiences have been wonderful. This last one was the best one yet and that is due in large part to Kureka! She took the time to talk to my daughter about her skin goals and gave her some incredible feedback that gave her some ways to help meet her goals. When she got in the car she could not stop talking about the experience and Kureka. This one visit has boost her self confidence. If you have a teenage daughter I highly recommend you ask for Kureka! Thank you Face Haus and Kureka! read more

WOW. I've never had a facial. I got the Bright Side service today and I have no words. I have eczema and sun damage on my face and after ONE treatment, the inflammation is gone, my pores are unclogged, and my skin just feels SO good. I already went ahead and booked monthly facials from here on out. HIGHLY recommend this place for affordable facials. read more

I absolutely loved the experience of Face Haus. My lady, her name slips my mind, was fantastic. She walked me through everything she was doing, extremely knowledgeable, and I also felt completely relaxed the entire time. This was for my wedding and I don't normally get facials, but I will definitely be back! The lady at the front helped a ton, and I can't recommend them enough! read more

I had the pleasure of visiting Face Haus for the first time and just let me say wow what an experience. I was greeted as I came in by two smiling and kind faces. I was given a small questionnaire and immediately after that I was greeted by Chrystal Kelly for my facial. This young lady is so knowledgeable regarding skin care and has the hands of an angel. This establishment has not been open long and my first experience was top notch. Thanks to the whole team for a wonderful experience. Will be back for sure read more

Due to the occasion of the opening of the new location, Liv offered me a free try-out spa facial. That was my first time ever getting a beauty treatment and I couldn't be happier with my visit! Liv was very thorough with all the steps and explained the benefits and ingredients of every product, was patient with my questions and super friendly. Offered free samples and gave important advices for the future skin care routine. Highly recommend her, if you're looking for a great professional esthetician! read more

I had such a positive experience at Face Haus! I had never had a facial before and at 23 was experiencing some cyctic acne for the first time in my life. I am so happy I made the choice to try out Face Haus, Kenya my esthie was attentive to my needs and guided me in selecting the proper service for me. My skin is fresh and smooth, and it didn't take more than an hour, so you can go about your day after! I will be making a monthly experience out of Face Haus for sure! read more

Loved my facial at Face Haus. The open concept makes it easy and convenient to get a facial. Loved all the organic products and the staff could not have been more pleasant. I will be back soon! read more