I am trying to get my personal photos sent to me from having Sculptra and I feel like I am begging…read morefor them and that should not be the case. I should not have to send 4+ emails (so far) to get my own photos and an acknowledgment. I am extremely frustrated and disappointed in their lack of communication. Two weeks later...... I am still trying to get my photos emailed to me. Why aren't you sending me my photos?!? Ummmmmmmm THEY ARE MINE !!!! I didn't think I would have to really beg to have pics of me emailed to me and legally, they are mine!!!!!!!!!!

I've been receiving Botox treatments for over 15 years, so I'm very familiar with how my face…read moreresponds. I recently decided to try your office due to convenience. When scheduling, I specifically asked whether you had an injector experienced with mature skin and droopy eyelids, as technique matters significantly. I was assured that you did. During my consultation, I explained that I typically receive 40 units and prefer a natural look. I also mentioned my droopy eyelids and that my previous injector adjusts placement to provide a subtle lift. I was advised to increase to 56 units, and after some discussion, I said fine (they made me pay the highest price per unit that I ever paid for that additional units) Within a week, my eyelids dropped significantly more than before. It appears too much product was placed in my forehead, resulting in pronounced lid heaviness. I am currently unable to comfortably apply mascara, and the outcome is very concerning. I contacted the front desk and was told a manager would call me. Instead, I received a text asking me to schedule another appointment. I requested a phone call but have not received any response. I am extremely disappointed -- both in the outcome and in the lack of consideration for their customers. Never again!

I've been all over Austin to multiple med spas and I feel fortunate to have found one that has…read morealways been top notch! Today, I was truly blessed to been seen by Dr. Ledbetter. What a great experience! He is kind, caring, an excellent listener and explains everything in detail. I really appreciate his whole person approach. There were things I was doing everyday not realizing they were making me age faster. His tips and advice came from a place of arming his clients with the best information out there that had nothing to do with pushing products or procedures. I can't say enough wonderful things about this business. I've always had a great experience and fantastic natural looking results. Everyone that works here is the cream of the crop but, if you get a chance, book an appointment with Dr. Ledbetter.

This place is fantastic! Great deals & pricing, super friendly staff, and a beautiful facility. I…read morewould highly recommend!

I've been to this location multiple times for multiple different reasons, from minor to potentially…read moremore serious. All interactions have been handled with the greatest care from the front desk to the treating physicians and PAs. Scheduling is a breeze and the representatives are always so pleasant and understanding. Micah is a personal favorite of mine. She has surgically removed "things" and sent them off to pathology. Results come in very quickly. Her bedside manner is way above and beyond any expectations. Micah has the ability to make the patient feel like they're truly cared about. I can't say enough good things about her and her supporting team. I have not had any elective procedures at the clinic, but everyone in the waiting room always seems to be very happy. I highly recommend for all of your derma and other needs.

The doctors and staff were great. Only issue I have is when I called before my appointment to get a…read morequote of cost estimation it ended up being way more than they said when I checked out. I just prefer a little more transparency from my appointments not sure if I'll be returning here in the future.

Samantha is absolutely amazing, a gifted healer this world so much needs! New-age integrative…read moreapproach, no big-pharma depanded if/when possible... Very knowledgable and patient, she really seem to care about your problems and won't spare any help or advice, while coaching you to a better, healthier lifestyle. Much better than most family physichians out there, just pushing you drugs and out the door... Highly trust and recommend to anyone that cares about their well-being and general health.

Samantha Thiry is godsend. I say this as someone with tremendous experience in the Austin sexual…read morewellness arena, having lived here over 30 years, seeing all the top ob/gyns, hormone experts, nurse practitioners, pelvic floor therapists, and med spa technicians. I've been to anyone in this town worth their salt (and plenty who weren't), plus my work in a closely related field means I also know all the best local sex therapists, coaches, and counselors. And even with that highly skilled extensive network at my fingertips, Samantha has been an invaluable addition to my sexual health resource list. Not only for her vast knowledge on women's issues and sexual health, but because she truly cares on a level you simply don't find anywhere else. I use her myself, and regularly refer clients to her. In my experience (and that of my clients I've sent to her) she never fails to take all the time you need to discuss every issue & concern you're having, with in depth, next level knowledge on potential causes, treatments, and outcomes. Like I said, I have the best obgyns in Austin and the best primary care physician in town, yet over the past 3 months Samantha was able to help diagnose and treat two separate issues I was having that neither of my doctors could completely figure out! She also has an extensive menu of services for improving/maximizing sexual function, much of which most other medical professionals don't even know about. As for the previous reviewer's low rating and out-of-context comment, since this person admits to never meeting Ms. Thiry in the first place I'm not sure how her opinion applies or carries any weight at all. Samantha is a very open, warm person by nature, and I personally found that getting to know her and her background contributed even more to my comfort level and confidence in her work.

Absolutely underwhelmed by my services that I received on Saturday. It is now Wednesday night and I…read morehave asked them to talk to me about my unsatisfactory services since Saturday. I suppose they are too busy to care. Got a brow wax, only did lower half. Didn't touch the upper part, which obviously needed it. Got a lash tint, only did uppers. Not lowers. Got a lash lift, removed the product too soon on one side, too late in the other . Now one side is spiral curled and the other side is not curled. Make it worse? They broke off my lower lashes. So that may be why they chose not to tint them since what was left was sticking straight out!! Pointed out these issues before I left and she told me I was wrong. I'll be wrong somewhere else from now on. They may actually care about the issues I have from their bad service. And to the response posted here: you have my contact information and still choose not to call me. I have been asking for a phone call for over a week. You won't call me but you will post a retaliatory comment in Yelp? Bad form.

Courtney was absolutely amazing! she was super sweet. i felt so refreshed when we were done and my…read morelash tint/ lift looks amazing. 100% will be coming back.

I had my first facial with Semia last week. I will be back in the near future. It was the best…read morefacial I've ever had. I got the Signature Facial with dermoplaning. My face looks and feels better than it has in years. Semia is very detailed and obviously takes pride in her customers needs. Thank you Semia!

Microneedling with Exosomes + the Mermaid Facial took 10 years off my skin-this spa is next…read morelevel!!! Semia is absolutely the Best. My skin finally has that radiant glass-skin glow I've always dreamed of, and I get compliments all the time after visiting her. The Med spa itself is gorgeous and filled with the newest treatments, cutting-edge technology, and luxury skincare brands that are the best I've ever tried. Semia is incredibly knowledgeable and always ahead of the curve with the latest treatments and products that truly work!!

I have been going here over a year. I've been so happy with the results. I wish I had started…read morelasering earlier in my life it's so much better than waxing. Everyone I've met there has been professional and prompt. Highly recommend.

I wanted to finally leave a review…read more Been going here for almost a year slowly adding more and more laser hair removal. Started with back, neck, then buttock and now am doing a mankini. It's addicting, I think I may just laser all of my lower region. It feels awesome to just feel clean of hair down there. I legit would do more of my body like arms but my arms are both fully tattooed so I can't. ( Maybe in the future lol) EMILIE IS SO PROFESSIONAL! If you can book with Emilie you 100% should. I originally was uncomfortable with the idea of someone using a laser on my lower area but after working with her for a bit she has made me feel so comfortable I started to move forward with the areas I was nervous about. RESULTS ARE SO GOOD! The results I have seen have been honestly life changing. The confidence boost of not having hair on my back and butt has been so freeing. I don't have to feel nervous I forgot to shave. (I personally was embarrassed by those areas being hairy and it really bothered me) PAIN because I know people are curious. It's not that bad to be honest. An odd sensation is a good way of putting it. (I do have tattoos so results may vary) I can say this depending on the thickness of the are it can sting more and certain areas definitely can feel like oof but it's very quick and Emilie works with you the whole time and we typically talk about random things which is nice for just not focusing on the laser. 100% if you are on the fence with getting it done I would say do it. I was on the fence with doing it most of my life and I am so happy I did. Glad to finally leave this review after the amazing results and service I have received. They are definitely worth going to.

I have been seeing Dr. Gavino for various hair loss concerns and have been treated by home for…read morealmost 2 years now. I was referred to him by a peer of his that had nothing but great things to say about him, and although I was nervous to switch over I am glad I did! The process (which started before Dr. Gavino) has been a long one, but I have been very pleased ever since I first met Dr. Gavino! He is very patient, knowledgeable, caring, and LISTENS to my concerns, worries, and new developments. He restates what I say, and reviews our appointment before I leave, while also keeping a good eye on the medications I take, how much, and how often to make sure I am not over doing it! A simple online search will show his qualifications, experience in the field, and a lot of patients who back him 100%! If you are in network with your insurance, I definitely recommend seeing him if you have concerns about hairloss.

If you are losing hair unexpectedly (especially my female friends) you MUST go to Dr. Carlo Gavino…read moreeither at the Bee Cave or the Whitestone location. Not only is he a dermatologist but he's also a dermatopathologist - long word for "he knows his s**t". Stress, hormones, illness, autoimmune issues, inflammation, heredity can play a part in your hair loss...and he will figure it out. He will take a small biopsy from your scalp and determine why you are losing hair - and then come up with the best course of action for you. It'll take about 2 weeks to get the results. My friend told me about him because she was losing her hair...her friend told her about him because she was also losing her hair...whose sister was losing her hair...etc etc. He has an incredible personality which makes you feel so comfy from the first appointment. He accepts most insurance policies where you pay your normal co-pay, however, please note that the biopsy part of the exam will usually go towards your deductible...I paid appx $150 for the biopsy part of the exam (and it was the best $150 spent vs all of the lotions and potions for thinning hair, vitamins etc on the market). Do yourself a favor and go see Dr. Gavino. You will at least know WHY you're finding your hair EVERYWHERE.

With all kinds of time on my hands in 2020, I realized just what a fat f*#£ I had become so I…read moredecided to do something about it. As the CEO of my own health I decided to hire Dr. Hoffarth as my principal consultant. While eating and drinking especially with friends is something I greatly enjoy and still do, I now hold myself accountable with the help of Biofit. I'm having bloodwork and body scans done regularly which has helped me stay ahead of issues. I also need the accountability of that regularity to stay focussed. My health has certainly improved in the last several years, but it has spilled over into other areas of my business, my personal finances, my relationships, and maximizing my time. If you have the resources and you want to take control of your health, then I recommend engaging with Biofit. Your future self will thank you.

I started seeing Dr Hoffarth a few years ago and have noticed a significant improvement in my…read morehealth and especially in my body. I appreciate his commitment to making me continuously better and love the constant health scans and blood work so that I can monitor my improvement and see what changes work for my lifestyle. I've recommended him to all my friends and family!

Hanns and Stine in Bee Cave is running a special for $79.99 for either a massage or facial so I…read morewent in to purchase three as a birthday gift for my significant other. I thought she'd love it. When I went inside to purchase I was told it was only valid for scheduling an appointment right then and there. I had read their reviews first and saw complaints about customer service and I completely agree. I walked out and don't recommend them at all. Their policy is ridiculous and thoughtless.

I had a horrid experience at the spa- due to poor customer service and bad attitudes. Andrea (front…read moredesk staff) called when I was 5 minutes late- I told her that I was in the parking late but was being directed to the garage and asked for help- specifically, I asked for another landmark (one of the one's on the direction signs- Whole Foods , Dillard, etc.)-- but instead of helping me, she put me on hold. She called me back to say that the massage therapist would be waiting outside to help me- what?! Now, if I can't find the massage building, how on earth could I find the therapist? ‍ Then, as I was walking up, the therapist went inside of the building... I tried to lean-in for the massage but Romelo was giving me the worst massage known to man (using his fist up and down my legs/and calves in a rapid motion) so I asked him to stop- ~10 minutes into the massage. After ending the massage early, I went to the front desk told them that I had to stop the massage and I wanted to just cancel my services for the day and without asking me a single question or telling me any company policies or referencing my experience (like with human empathy), Andrea told me that she would just waive all of my fees due to "all that I had been through." 30 minutes later and still before my scheduled facial, someone texted me and said that they planned to charge me for 50% of the fees because the manager didn't approve to waive them.... And I'm like, what does that have to do with me? After Andrea cancelled my appointment, my agreement to do business with your company ended so it's unethical to charge me for policies not communicated, after our business has ended! Then, Andrea sent me a dozen rude text messages gaslighting me, trying to troll me into an argument, not taking any accountability, and asking me to email her manager- and I'm like, for what? Why would I call him? Why wouldn't he call me to be the bridge in customer service or understand what went wrong here? In fact, if Andrea needed to charge me, why didn't you call me ask me to come back to the spa for a facial or communicate the change in the company plans vs. sending me a text message? Esp. Since Andrea already waive the fees? This spa staff are backwards (causing problems vs. resolving them- last example, when I called the spa to ask the names of the people mentioned in this review, Andrea tried again to start an argument with me (saying that I had been rude the whole time .. someone please pull the audio and video)... I tried to end the convo amicably but I finally hung up the phone when she started on a rant. I can't do petty, childish, rude, and bad service!