Love the ladies here. I see Leslie on a regular bases and she is awesome. Was seen by Alyssa today and had such a relaxing experience.

Terrible experience at this spa. A few times I had to call and cancel a week or two before my appointment was scheduled and 3 times they never cancelled it even though I spoke to the man at the front desk and then threatened to charge me a no show fee. They also cancelled, at the last minute, my appointments because the esthetician didn't show up. I wasn't disappointed and accepted the situation and simply rescheduled. After such experiences, I had to cancel my subscription. I wrote to management and spoke to her, finally, but nothing was really done about the situation. Just someone to tell the story to. No apologies or encouragement to renew my subscription. It's just another corporate experience where you are just another number. They are hopeful that you are a figure that figures into their bank account. Open to independent spa owners if anyone wants to message me. read more

Christina was so great! Highly highly recommend the hydra facial. Great spot and staff!

I've been coming to this location for years. Booking appointments and making modifications is always very easy. Lezlie is fantastic for SkinPen and is very knowledgeable. read more

They checked me in and ran late, but they offered a free chemical peel on my chest. My esthetician took very good care of me and was very informative. read more

I love Face to Face - I've had a membership for a couple of years and my skin has never looked better. Lezlie is the best - very knowledgeable and great at her job. I would recommend Face to Face to anyone ! read more

i have been going here for years... for a REASON! i highly recommend the company, services, and staff- all friendly, effective, and easily accessed! i love this place! read more

Makayla always does my facial services and she is very knowledgeable and a great Esthetician. Highly recommend her to everyone!

one of the ladys there was very unsanitary and not to mention the roach or bug crawling on my facial bed before the service, visit at ur own risk read more

I absolutely love this place and cannot say enough positive things about the people and services. I originally started going to Face to Face on 6th because I was given a gift card. I wasn't sure what I wanted/needed to get done and Kat was so helpful in guiding me towards the series of 6 chemical peels. She really took the time to look over my skin, offer suggestions, and rule out what was unnecessary. She explained everything she put on my skin and the process, step by step. She also told me what I could use at home to care for my skin during the healing process; I did not feel pressured to buy anything or add on more than necessary. They do a great job of keeping track of your skin history and services, as well as take photos for your records. I LOVE how my skin feels and looks after completing my peels. Lindsey, Isis, and Kat are absolutely wonderful, knowledgeable, and friendly. I thoroughly enjoy coming in and chatting with them during peels and facials. Decker, the man who works at the front desk, is the best. He is extremely friendly, helpful, and quick to get you set for appointments and scheduling. When I was in yesterday for a peel, Decker wasn't working and I was so disappointed I wasn't able to chat with him. He's a hoot. Ana, the owner, is also very friendly and sweet. Their membership rates are excellent and I highly recommend joining if you plan to frequent the spa. It's a rare membership deal that actually saves you money as opposed to being a waste. Overall, I absolutely love everything about this place. My skin looks incredible, I look forward to coming in, all processes are easy and friendly, and the prices are unbeatable. Thank you! read more

Was satisfied with the visit Although Katherine seemed too want too upcharge the visit. Informing me there was an additional fee of $30.00 if I chose the lactic acid treatment with the first time promotional visit . I informed her that was not stated in the advertisement and she stated OK. It seemed if i had not read the promotional advertisement I would have been taken advantage of with an additional charge. Also, the products I purchased @ this location are the same products @ Walmart at a much lower price.... read more

Leslie rocks super educated I have been coming to see her for a couple months she has a great touch and comfortable environment in her room.

Jessica was amazing! It was my first time getting a chemical peel and she was super informative and gentle.

I recently had my first HydraFacial and it was AMAZING!!! I would recommend this to everyone! My skin instantly felt hydrated. I added the dermaplaing to my facial my skin looks and feels dewy and soft. read more

Chemical Peel Treatment Let me start off by saying that I have never left a bad review in my life - let alone a review at all (so this should hold some weight). Leslie who was assigned to me seemed nice however her professionalism is a 0/5 stars. The treatment I was planning on receiving was for a chemical peel. I was led into a very dim lit room and immediately laid down as she began cleansing my face with what looked like spin brush. The bristles were so coarse and mangled it looked like an old used toothbrush that had been used for years. Imagine something you would clean your dishes with - it was so harsh on the skin. I mean this thing was so old, mangled, and gross looking I'm still mad I let her touch my face with it. My face was so red and irritated from her "spin brush", I can only imagine all the micro-brasion damage she did with that thing. At the very least change the brush head so it looks presentable. The lady never once took the time to examine my skin - let alone look at the patient history sheet that we all take the time to fill out. I was expecting at a conversation about skin history/ my skin type - you know, the 'bare minimum'. I'm glad I excused myself early on. I DO NOT recommend coming here for facials. I'm sure she is a nice person but when it come to best practices it was non existent. I hope they take the time to learn about their patients skin type first before jumping right into applying actives to the skin. read more

I got my eyelash extensions done here and it was the best experience I've had! I've only gotten them done at the nail salon before and the quality here was way better. The front desk was super nice and offered drinks, they were right on time for the appointment, and the room had a heating pad and relaxing music. I recommend this place to all my friends! read more

Loved my ultimate VIP experience with Christina. She's so gentle and knowledgeable and walks you through everything she's doing! Truly a great experience and can't wait to come back! read more

I would give this place a negative rating if I could!!! They Chemically burned my face to the point where I now have a scar, and I've had consistently reached out to them for advice on it, even sending pictures and updates and NEVER heard back from the team. I am left with the cost of this horrid facial, plus a dermatologist visit AND medication for my burn. Save your money, DO NOT GO HERE. Not to mention, when I was there I overheard the front desk say several people were sick at work, and two days later I get sick. This is the worst place, horrible owner who can't keep staff at home when sick and up to date on practices. read more

I spoke to owner on Sunday she offered to give me something for my face and refund me for the service in exchange that I edit my review which I did. I don't like to read reviews before I go to a Buisness but I should have before becoming a member this is not a pleasant experience read more

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Awesome experience! Makayla did great definitely coming back my face look and feels great!

Visiting the new Face to Face Spa location on West 6th after being prompted by a Yelp promotion, I had some trepidation. I'm not one of those fancy ladies who spends a lot of time or money on "girly" stuff like cosmetics and skin care products. I also don't devote much energy to pampering myself -- I'm usually too busy taking care of business and other people for that! Would I be able to relax and feel like my treatment was time well spent? My worries were soon put to rest when I entered the sunny storefront and was handed a mimosa - great way to start! My aesthetician (Melissa) greeted me shortly and led me to the quiet, calming, private treatment room. There we discussed my health history, current skin care regimen (minimal), and goals (slow the wrinkle assault and heal or hide the sun damage). What followed after I changed into my fluffy spa wrap was the most thorough and effective facial I've ever experienced. No less than 8 different products & treatments were used to clean, moisturize, exfoliate, and brighten my skin. I loved how Melissa explained every step she performed and product she used, calling attention to the chemistry or other science behind it. I especially loved the steaming and microdermabrasion treatments, which I'd not experienced done exactly this way before. I left with the most youthful-looking skin surface my face has seen in several years. After my appointment, I received a thorough follow-up email message with complete aftercare instructions and FAQs - loved this! I was so pleased with the experience and the results, I went ahead and signed up for a premium membership, which provides $20 off each 60 minute facial & upper body massage, plus 3 free microdermabrasions, member pricing for all other services, and several other benefits. It's past the time that I need to be taking better care of my skin and Face to Face provides the kind of expertise and customer care that makes me look forward to returning at least once per month to be pampered. Their membership program has none of those frustrating lock-in provisions that make it a pain to cancel if you change your mind, so there's really nothing to lose. My next facial was with Linsey and she was just as wonderful as Melissa. Like every spa I've ever visited (except those in Vegas hotels; they make their profits elsewhere), this one also promotes their high-end skin care products (G.M. Collin, Jane Iredale, glo, Dr.Obagi's ZO, etc.) during your checkout process. If you're not interested, just decline -- it's no big deal! If you have trouble saying no to sales pitches, get ready for sticker shock, as these premium product lines are going to be 2-3 times as expensive as what you might find at Ulta or Sephora. I did purchase some Collin sunscreen and serum, as well as a glo pumpkin enzyme scrub and so far have been pleased with the results, although I may look for a lower price point on similar products elsewhere when these bottles are empty. Because this is a new location, they are currently promoting via referrals, discount sites, and social media, so be sure to check out all the usual platforms in addition to Yelp -- you may find coupons and even free services for check-ins and referrals. Menu of services: http://media.wix.com/ugd/d27bdd_fb4fe0adc0af4e90ad18b99acff985ed.pdf read more

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Lindsay did my premium hour facial and I loved it! Skin is glowing, I feel sooo relaxed & she wasn't too hard with the extractions. There was a lot of aromatherapy, some of the products had perfumes. I know that can bother some people but I really enjoyed them and they weren't irritating, I have fairly sensitive skin. Highly recommend! read more

I absolutely love love love this place magical, and Lezlie is a miracle worker, so peaceful and this place has become part of my monthly self care ! read more

I received a DermaPeel from Alyssa and am so pleased with my results. My skin looks and feels amazing! She is very knowledgeable and helped educate me on the best products to help my skin concerns. Also, she gives the BEST scalp massage! I can't wait to see her again! read more

Katherine is fantastic! She is very thorough and very kind! Definitely recommend. I like coming once a month

Lezlie has been doing my eyelashes for several months and I always look forward to my appointment! The environment is extremely welcoming and relaxing. The attention to detail makes the customer experience top notch. I take the best naps during my fills and wake up with perfect lashes! read more

Katherine was incredible! Highly recommend the premium facial and chemical peel from her. She was super friendly & knowledgeable!

Face to Face is great! I love Xana. She has been doing my facials for 10 months now and she is very knowledgeable, has helped me with my skin regime and it's made a big difference to my skin. The facials she does are very thorough and relaxing at the same time. I wouldn't say this place is cheap, but what price tag would you put on keeping your skin looking young and healthy? Most everyone that works there is friendly and helpful. Diana at the front desk is super sweet and helpful. There are a couple folks there with a bit of a stiff a style of working but hey, everyone is different and I'm just glad I found an esthetician who works really well for me. The place is pretty clean, although most rooms are dark so hard to tell exactly. Giving this place a 5 star because of the facials themselves and the results I'm seeing. read more

I have been coming here monthly for over a year now. I am loving how my skin looks and feels. Everyone is super friendly and very knowledgeable (especially Alyssa)! My monthly hydro facial is seriously the best hour of my month! read more

I really wanted to like this place! The staff was so friendly and made me feel really comfortable during my first facial since the pandemic started. My esthetician was very sweet and provided a nice facial. My issues began at the extractions. I have never had such painful extractions during a facial before! I figured since its been awhile since my last facial I must have had a lot of buildup, and I didn't complain as I trusted my esthi's expertise. After I left, once I looked in the mirror I noticed multiple bright red marks on my nose where the extractions took place. I figured its because I have sensitive skin and moved on. It has now been 2 days since my facial and while my nose is no longer in pain, it has started scabbing over! I've never had this happen before, and as sweet as she was I think my esthetician was being too rough/not using proper technique. She seemed young so its possible she was new, looking back I wish I had said something so she could have learned from the experience. Overall it was a pleasant facial, I just wasn't expecting to be in so much pain and dealing with broken skin. read more

Face to Face Spa - Medical Spas Near Me - Austin, Texas

As a first time client I must say the new client special facial exceeded all my expectations. The front desk was very helpfully. They have complimentary mimosa's and that made the start of my experience so relaxing. When my esthetician took me to the room I could already tell she knows her craft. She heard my concerns and told me she was going to address them. I like that each facial is customizable for each person and it is not a one size fits all. The massage was one of my favorite parts of the facial. She was very reassuring when it was time for the chemical peel. My skin days after is already so much better. I signed up for their tier 2 membership! Cant wait to go back. Great experience. Strongly recommend face to face spa at West 6th. read more

After trying out several different aestheticians here (one was too rushed/rough, another one was a loud breather), I finally found Morgan (she's just right). She's awesome. She listens to my concerns and modifies my facials as needed. She always suggests products for me to use, but I never feel pressured into buying anything. And she's always on time or even starts my appointments early! Also, lots of parking (a few reserved spots right out front and a parking garage as well) and they offer you a complimentary beverage (wine, mimosas, etc.) when you check in. Face to Face has monthly memberships to save you money but you can also usually find a groupon if you want to try them out. read more

If I could give this place a 0 I would. Bad service, unprofessional, bad business practices. They've told me 3 times they would get back to me and never have. So I was given a gift card they redeemed for someone else who was not the recipient or holder of my gift card and that's that. They're not doing anything to resolve the issue. Impressively bad service. read more

It's not incredibly fancy but the staff appears to be knowledgeable and helpful! They are great at their jobs and it's a good deal if you are aging and Looking for consistent treatments. This isn't a place for invasive lasers. But they dermaplan perfectly! It's so much more affordable for that service here. read more

Loved my facial! Alyssa was very informative and friendly explained the process at every step!

My acne has gotten so much better and I always look forward to my treatments every month. Everyone is so knowledgeable and friendly I would highly recommend this place to anyone looking for results. read more

Reagan is great! Definitely recommend her. Awesome facials and relaxing! Very flexible with appointments and reschedule with enough advance notice ofcourse read more

This was my first, worst and most unprofessional experience. The lady smoked cigarettes before and barely touched my face, and did not do one thing more than what I do at home. Suffocated by the hot boxed cigarettes. I don't know how this is even a business or service anyone would pay for. Save your $, time and effort. PS Aces of Spades is amazing! read more

I've been going to Face to Face Spa for several months and love it. I've checked out several in and around Austin, Face to Face is THE PLACE to go to for spas devices. JoAnn is my favorite esthetician! Thanks, Laura B read more

Luxurious. Ah yes, that's the word. And it is exactly how I felt prior to, during and after my premium facial. As soon as you enter, the place smells amazing. The decor is tasteful and high fashion. You are offered beverages and I instantly accepted a refreshing mimosa. Amy at the front desk was very pleasant and professional. Lindsey my esthetician was very sweet and knowledgeable. She definitely made me feel pampered, answering all my questions while giving me individualized care. The facial itself included a series of delicious smelling products applied to your face, steam, exfoliating treatments, an upper body massage and skin calming. The facial was catered to my skin type and addressed any concerns I had with regards to my skin. I felt like royalty here :) read more