A friend who sends all her friends and family here for their engagement and wedding jewelry recommended Joey. We had an estate engagement ring that was very big (size and design) for my small hand (ring size 4). Joey was confident he could make it smaller while preserving the design. He also offered to create a new band for the 49-stone ring that I was more comfortable with. He ultimately helped us design a brand new ring in a totally new style with the main stones of the original ring. He walked us through the process with every step (including a CAD and mold) and pricing and we were very pleased. I was happy to work with a small, family jeweler for such an important occasion and a sensitive situation. We plan to use them for our wedding and anniversary jewelry. read more

Facets Gems was the first store that I walked into while at the jewelry district, and it was my last stop as well. The staff is extremely nice and knowledgeable and their selection meets everyone's needs. My Fiance and I both found the wedding bands that spoke to us. Chris, Marina and Joe Jr. were so kind and helpful. This will now be our go-to jewelry store forever. There is no need to look further, their prices are very fair. I only wish I would have made my purchase as I first entered, instead of walking around the jewelry district to shop around. I could have saved a lot of time, and there was nothing else out there that could compare. Here is to a family owned business that treats their clientele, as family as well!!!! Thank you all so much! read more

I purchased my mother an incredible necklace from Facets Gems last month for her birthday. They made the experience unforgettable by guiding me through several options, and working with my budget. I wish my husband knew of this place before purchasing my wedding band frm elsewhere. I give this company 5 stars, and recommend you visit them soon! read more

I highly recommend Facet Gems. When I was in the the market to purchase an engagement ring for my wife, I had no idea what I was looking for. I was researching the different styles of bands and diamonds and was getting more and more overwhelmed.I was referred to Facet Gems by a friend and that was my last stop, because they took the time to break it down for me. They educated me in the differences between the diamonds and helped me choose one that fit my budget. They also made me a custom wedding band to match the engagement ring. I will definitely be going back. read more

I shopped around the different jewelry stores in the downtown Los Angeles jewelry district, but the second I walked into facets gems I was blown away by the amazing selection & customer service. Don't waste your time with other shops, the customer service I received from Joe & his father was tremendous. They took the time to answer all my questions, educate me, and didn't try to up sell me at all. They made buying diamond earrings a very please experience. I tell all my friends about Facets Gems, visit them you won't be disappointed! read more

Given the downtown area has a lot of jewelry spots to choose from, I decided to give this GEM of a place a try (pun intended). As soon as I walked in I was greeted with big smiles and friendly service. Joey W. is usually up front and he's one of the sweetest and most helpful salesman I've encountered. I work in retail, so I know a thing or two when someone isn't being sincere with their customer service. He had answers to all my questions and helped me find a necklace that puts 2 Chainz to shame. Thanks again Joey!! read more

I have been coming here for my jewelry for a long time! Their selection is great and Joe is super helpful! Great jewelry, great service, and great prices. I'd definitely recommend it to anyone. I ended up going there recently and ended up buying a super-cute bracelet and have gotten so many compliments on it already :) read more

Facets Gems is such a rare find. I initially found them on Instagram and was blown away! Then I found out that some friends had worked with them and bought engagement rings so I had to make a trip up to LA to visit in person. Joe is an expert in Gems and jewelry and made the buying process very comfortable for me. Not only does Facets Gems have the most incredible inventory, they are honest and enjoyable to work with. I highly recommend doing business with Facets Gems. They really know their stuff and are wonderful to do business with! I was treated like family! read more

My family has been coming to facets gems for years. Great service, great merchandise, big variety and awesome prices. Thank you Facets!

This place is such a gem! The jewelry here is honestly to die for not only are the designs youthful but they are also timeless and great quality. Joe literally showed me every pair of earrings he had in the store and was so patient with me. His customer service is incomparable to other jewelers who just want to sell you the most expensive piece in the store. After looking at everything, Joe designed a pair of custom hoops and stackable rings for me. And let's just say he really does go above and beyond to satisfy his customers with custom one of a kind pieces; the earrings and rings were beautifully set and the diamonds were such high quality, I was so happy to see exactly what I imagined come to life!! Definitely looking forward to my next purchase here! read more

I was very impressed with the customer service and pricing. I will definitely do business with this store in the future! Thanks again Joe!!

Bought my fiancé's engagement ring here. Great selection, great price, great customer service. I will definitely go back for my future jewelry needs. Talk to Joe. Don't be afraid to haggle on the price. Negotiating with him is low pressure, unlike car buying. You will be very happy with your purchase when all is said and done. read more

Found this place by accident while looking for a men's wedding band. This was the 6th place I went to and I was starting to get frustrated because everyone was giving me the run around and being pushy. Joe was extremely helpful and accommodating. He showed me my options and I found the perfect ring. He didn't have the size I needed, but went out of his way to get the ring in less that 5 minutes!!! The icing on the cake was the price. Great service and great prices = Facet Gems!! I'm definitely telling everyone I know to go Joe for all their jewelry needs. read more

A friend recommended Facets Gems in the Los Angeles Jewelry Mart and we are so glad they did! We needed a jeweler to help redesign my wedding ring set using my diamonds and Joe Wassilian was on spot!!! I showed him a few pictures of what I had in mind and he knew exactly what I wanted. The craftsmanship and care that went into making my new ring is evident. It is stunning!!!! Joe was in constant communication with me sending me computer generated images and asking my opinion every step of the process. He had my new beautiful ring ready for pickup in one week! Facets Gems prices are great and their end product is outstanding! Thank you Joe and staff - I've gotten so many compliments on my wedding ring and I absolutely love it! read more

Facets Gems - The picture doesn't do it justice but in person it's amazing! - Jewelry Near Me - Los Angeles, California

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Was referred to Facets Gems by a friend - family owned and operated. Joe Wasilian has made my jewelry purchasing experience insightful and pleasant! Thank you! read more

Facets Gems fulfills the expectations of any individual looking to buy jewelry. Whether it be an engagement ring or special piece, Facets is the place to go. Joe is very knowledgable, helpful, creative, and most importantly HONEST. You cannot go wrong here. Ive been purchasing jewelry for many years from Facets and cannot say enough good things. Ive reffered them to family, friends, and co-workers. Definetely a place to check out and THE place to buy any piece of jewelry, their selection is unlike anywhere else. read more

I wanted a pair of diamond & pearl earrings. I texted Joey a couple of photos of the style I liked. He custom designed beautiful earrings. He had them designed, made and express delivered to me within two weeks. I absolutely love them-- exactly what we discussed! Facets Gems will always be my first call on jewelry needs. It's been a happy 20+ year relationship with Facets- starting in 1995 with the purchase of our wedding rings. read more

Really good selection. Helpful staff. Definitely gonna be my reg spot for that ice...

I have been coming to Joe and his family in downtown to get my jewelry for many years. Don't waste your time at the malls (unless you want to comparison shop) if you want a great deal on a beautiful stone/ring. Come to downtown and see Joe at Facet Gems. He is the nicest guy who will be very friendly and helpful to you in choosing your ring, especially if you are a first-timer buying an engagement ring. Make sure to stop in and see for yourself! read more

We have been using facet gems for a few years now. We know a few people in the business but we always end up coming back to Joe. Their selection is fabulous, you can always find what you were looking for if not something better. Their stones are impeccable and their customer service is great. Joe is very sweet and accommodating. He always makes sure you are beyond satisfied with every aspect of your purchase before walking out. I would HIGHLY recommend them to anyone who wants to purchase any GREAT Quality Jewelry & Stones.. read more

Great service and awesome selection. Joe helped me out to pick out the perfect piece I was looking for and was patient, even though I took forever. Wouldn't recommend anywhere else! read more

friendly staff. LOCATION is big in downtown. decided to ditch the malls in finding jewelry and went straight to the source. yelp brought me here and I didn't leave disappointed. big fan of fast and easy transactions. read more

I am probably one of the pickiest people in the world but I was able to find a ring at their store that I LOVE. The staff was extremely helpful and welcoming. Definitely will go back and recommend it to anybody because they have such a big variety. read more

One of the best shops i have been to by far. Family owned! Great customer service, great pricing, and very nice looking jewelry!!

When I needed a Diamond engagement ring I went to Joey and his family at Facets Gems. I knew there reputation and many years of service however what I did not know was how effortless it was to deal with them. I provided Joey some direction regarding size, cut, and most importantly price I was looking for and he meet all of my criteria. I would highly recommend visiting Facets Gems and checking out there showroom to see all they have to offer. I visited many jewelry stores before I made the final purchase but really felt taken care of with Joey. The other locations were also nice but it was the personal touch that a family run business provides that sold me on Facets Gems. I would highly recommend them to anyone looking for great jewelry, thank you Joey and family. read more

You can shop around hill street all day but Facet Gems is a one stop shop you will not need to look no further, they have such a wide variety of jewelry that are so elegant & unique. With such a stunning collection it'll have you in awe, I'm always liking everything they post on Instagram! Customer service is awesome ask for Joe. Can't wait for my next visit in! read more

I recently purchased a pair of diamond earrings from Facets Gems. Joey was so helpful, he showed me all the different qualities, cuts, and sizes. I was so happy when he helped me find the pair of earrings that were great quality and within my budget. Most importantly they were GIA certified. I am very happy with the great customer service I received and the beautiful set of earrings I purchased! I would definitely recommend Facets Gems to my friends and family! read more

Overall awesome experience at Facet's very friendly and accommodating service, had exactly what I was looking for. Never felt rushed or pressured. Joe is a pleasure to work with. Great family business with excellent Christmas customer service! Will be sending friends their way! read more

I recently got engaged and was given my grandmothers beautiful gold ring that Joe Sr. designed over a decade ago. Sadly it was a little snug and gold isn't "me" so I took it back to Joe to have it sized and dipped. Joe Jr. was great! I was a little anxious and nervous but he was very reassuring. My ring is absolutely stunning!! I didn't think I could ever love it more and I do! It was done in an hour and the price was more than reasonable! Thank you Facets Gems!! I'll be back! read more

I've been looking for the perfect diamond stud earrings everywhere. I finally found the exact ones I was looking for at Facet Gems. The customer service was excellent! I won't go anywhere else for my jewelry anymore. Can't wait to wear my studs! read more

I went into Facet Gems this weekend in search for a engagement ring. I was immediately helped by Joe. He had great customer service skills which I was supremely impressed by. The actual engagement rings could not be better for the price. They had amazing price ranges for everything and the quality of the gems(diamonds in my case) were fantastic. 10/10 I would recommend this place to all my friends! Thanks again Joe! read more

I was shopping around in the jewelry district in downtown, and I kinda felt like I was shopping for a car in a auto plaza...when I got to facets, it was like I was at the Bentley dealer! Classy, elegant, and tasteful jewelry! Joe and joe senior are great guys, and they obviously know what they're doing. Honestly, if you want simple but classy stuff, there is nowhere else to go but facets! Check them out read more

I do not know much about Jewelry so when I was walking around the Jewelry mart in DTLA I felt like a lost puppy. I stumbled upon Facet Gems in Downtown Los Angeles and met a young man named Joe. He helped me feel like I was not a complete moron. I was looking for a simple pair of diamond studs for my girlfriend. The other shops I went to had the similar earrings at slightly higher cost but Joe made me understand what I was buying. He directed me to a pair that gave me the best bang of the buck. I appreciate his help greatly. When I look to buy an engagement ring or any other piece I will definitely be going back to Facet Gems. Gary read more

WARNING! Must wear protective lenses to save you from all the radiance and brilliance of the diamonds housed by facets gem! I don't even know where to begin! There are no adjectives in the English dictionary that will do justice to how AMAZING Joe and his family happen to be! From their hospitality to their expertise and let's not forget the diamonds and craftsmanship they posses - it truly surpasses all expectations! After shopping around for engagement rings for a few weeks and leaving mostly all stores disappointed I contacted Joe upon the recommendation of a friend. I was a bit skeptic at first as I had been to so many jewelers who just wanted to sell me whatever they had hyping up their products and big retail brands trying to rip me off. However from the moment I texted Joe and told him what I was looking for he sent me information of diamond I was interested in. He asked all the right questions and said all the right things I never expected from a jeweler. That afternoon I visited his store and he had everything I wanted laid out for me. Joe,his uncle, and father were very respectful and weren't acting like salesmen- rather a good friend trying to listen to what I needed and wanted. I was able to get the most beautiful flawless asscher cut diamond I have ever seen and Joe brought to life my dream ring. His team created an amazing 3D image of the ring and tweaked it many times for me without hesitation. Not once were they annoyed by my demands or hundreds of messages. They also offered great suggestions for the design concept if they didn't think something would look it's best- and never pushed it on me ( but I will tell you this- these ppl know know their business well and have mastered the art of ring making!). I received up to date messages regarding the progress of my ring! Come on! Like how much more awesome can their service be! My fiancé just proposed to me two days ago and when he opened that ring box I literally had premature ventricular contractions! I was overwhelmed and mesmerized by the beauty of my ring and the mount of fire, radiance, and brilliance those diamonds gave off. I've had the ring for 3 days now and everywhere I have gone I've been told by strangers that my ring was beautiful and my fiancé did a great job! I've been getting so much attention because of the ring- I feel like the Duchess of Sussex ! If you want to have the best experience choosing your engagement ring or any piece of jewelry- you don't need to look any further. Joe's diamonds are spectacular and I promise, they sparkle and shine like no other ( believe me I have seen many). Thank you Joe for everything that you have done to make me this beautiful ring! I can't wait to start designing the wedding band and having that on my finger soon! Facets Gem is my family jeweler for life! read more

Facets has amazing quality merchandise along with great prices. Also great costumer service. I would recommend it to anyone.

Amazing designs and great customer service. Joe is the man to see. Left very happy! Thank you!

Many stores in the area, but decided to give facets gems a chance and I'm glad I did. Beautiful quality and unique items that I couldn't find anywhere else. To top it off the employees seemed very knowledgeable and more than willing to answer all my questions. They prices also seemed very competitive, and I know my girl is going to be happy with her new gift. Thanks facets gems for the great product and service. Will be heading back to you guys for the next occasion. read more

Facet Gems is the place to go. My husband bought our 10 year anniversary ring from there and i was in LOVE!! Really good quality and very nice and knowledgable family thats been in the business for years! read more

Joe has displayed nothing but amazing customer service each time i have gone in to purchase something. You can call Joe, explain to him what your seeking, and every time he has had the ability to show a specified variety of what you are looking for, he did that for me each time, he truly is talented. His designs and variety are endless. thanks Joe, your the man! read more

WOW is all I can say about Facets Gems!! These guys are definitely the only place I will ever go for jewelry. Joe and his Father went out of their way to help me pick a special engagement ring and keep the cost under my set budget. They were very patient with my thousand questions and never pushy. I will always recommend them to anyone that has any jewelry needs! read more