I still see and feel the effects from my facial 4 days ago! Just had the Really Good Facial, did…read morenot add any extras for my first time and already scheduled to go back and get the microdermabrasion, along with the facial. My skin feels tight and smooth and I can't wait to go back! Went to the Mosaic District location and worked with Janae. She was wonderful!

Not good. Overpriced, and they try to upsell the whole time. The music was loud and unsettling…read more They have to keep it loud so everyone doesn't hear them ask you personal medical questions. My face was on fire through most of the treatment. My face and hair was so greasy after the treatment, I had to go home and take a shower. If I could give it less than 1 star I would. Don't waste your time or money unless you have nowhere else to get a facial.

Lesleigh was awesome VERY knowledge and broke it down for me in plain terms…read more Enjoyed the services and a whole ! Will be back at least 2 more times.

This is the Hi, Skin location that made me cancel my membership…read more I originated at Mosaic (go there!!) and ended up doing most of my treatments here on 14th for convenience for multiple reasons. The experience difference between the two locations is night and day. This location is glorified spa night you could do at home, there's a ton of downtime where you're just sitting under a light or with a mask. At the other location in VA, they're actively working a lot of the time frame you're with them- more massage, lymphatic drainage, more gentle and thorough extractions. If you don't do an add on or buy a product they genuinely treat you worse or act really annoyed- even though you're already spending over $120 on monthly service. I cannot recommend this location compared to the service and experience you receive at another location of the same chain.

I am extremely dissatisfied with Gentle Touch for Electrolysis treatment and would not recommend…read morethis business for adults or minors. I was a client myself and also brought my 16-year-old daughter for treatment. The owner was unprofessional, inflexible, and provided poor customer service. When the treatment was ineffective, my daughter was made to feel as though it was her fault, which is completely unacceptable--especially when working with a minor. There was no clear plan of care, no accountability for poor results, and the equipment used does not appear to be state-of-the-art. Rather than adjusting the approach, responsibility was shifted to the client. I would walk around with a full beard before I ever give this woman another penny of my money.

All I can say is Sohelia changed my life with electrolysis. I had hair growing on my neck and chin…read morefor years. I started the process years ago but had to stop due to family life etc. However, the past two years have been life changing and I am more confident in my appearance and that's all because of Sohelia gentle touch and the excellent treatment process. She told me consistency is the key and not to miss my appointments and I think I have only missed two to date. I started with treatments for 1 hour or more and now down to 15 mins if that. I highly recommend A Gentle Touch for anyone looking for hair removal. Thanks

Are you ready for your world to change?…read more The only reason why I thought of not posting what I will say, is because I know this will get Magdalen more busy and man what will I do if I ever lose her? I don't know. But let me tell you a little bit more about the decision you are about to make. My first ever waxer relocated to a whole another state and I was lost for sometime. I tried to become a regular for European Wax but their service and work did not mix well with me. I am currently located at #AspenHills #Rockville and I started looking for waxers. Wanting to find a place that feels like home and a safe space to be reborn every other 4-6 weeks. When I found Magdalen's page, the reviews automatically got my attention and decided to book being that she was 13-15 min away. The BEST decision I've made all year. When you enter, this particular smell that its so deliciously delicate welcomes you. Warning, in the beginning you will be confused and nervous because her method is so different from what everyone else is doing. But trust me when I say that it's less painful and more effective. I have thick hair and it grows really fast but after my first visit with Magdalen I noticed about only 60% of my hair growing back. Which is crazy for the amount of hair I used to grow with the other waxer. She warned me about growing less hair and less pain but you just have to book for the experience and for finding a home. She cleans THROUGHLY... life changing. Her wisdom definitely outshines her years of experience and yes, you will look forward to seeing her every visit.

Magdalen is absolutely amazing! This was my very first time getting a Brazilian wax, and I was…read morehonestly so nervous walking in. I had read so many horror stories online about pain, irritation, even skin being removed so I was preparing myself for the worst. But from the moment I met Magdalen, she completely calmed my nerves. She's incredibly warm, professional, and downright hilarious, which made the experience so much easier to get through. She walked me through the process, made sure I was comfortable the entire time, and the best part she's fast without making you feel rushed. I didn't experience any of the nightmare scenarios I was bracing for. No pain, no trauma, and definitely no regrets. I left feeling smooth, confident, and honestly wondering why I didn't do this sooner . I'll definitely be back and recommending her to all my friends!

I have learned so much about my skin from Amina!…read more She is extremely professional, knowledgeable, and warm. The ambiance is relaxing and Amina knows just how to cater an experience to suit your needs. She performed my first facial ever and due to time restrictions I tried to go elsewhere but never again! Look at this skin! This glow!

Small businesses I try to support first and have spent considerable time as a client but this…read morevendor is frustrating and unethical. To often repeated last minute changes to appointments -- even as I am driving to the appointed time -- and unethical invoicing. Be sure to get pricing in writing before having the service performed and keep your records. Her education and expertise are not exceptional nor what I expected. In fact, I had to go to someone else to correct her mistakes. Disappointing and costly experiences.

We came here for a girlfriend's day out! After being couped up in the house, this was a really nice…read moretreat. It took so long to find a place that would accommodate all three of us so I'm really glad their staff really made it work. We all wanted a pedicure and massage but with the COVID restrictions, they had to shift us around to make sure social distancing was enforced. All of the staff are wearing proper mask and even the face shields. We had to wear our mask while in the building. All of the necessary paperwork are sent and filled out prior to your appointment so when you check in, there's not much to do. They take your temperature when you first walk in and get you settled for your service. My friend and I were able to get our pedicures done while our other friend is getting her massage. We would've prepared to be done altogether, but we still had a great time and was able to catch up in between walking the hallway going to the next appointment. The spa pedicure was amazing! They really took their time and the color came out really nice. Then we were off to get our massages. It was a little bit hard to keep the mask on during the massage but it was worth it! Too bad we couldn't stay to enjoy the Peacefulness and relax a little bit more but we still came out new and refreshed!

I was given a gift certificate for teacher appreciation week a few years back from my K class…read more Unfortunately I misplaced it but recently found it and wanted to make an appt for Mother's Day. When I husband brought it in to make my surprise appointments, he was told that they would not honor it. I understand the pricing has increased and my husband even offered to redeem it at 50% of its face value. But he was informed that it was worthless. Very poor customer service, and for a teacher no less. Based on our experience, would NEVER recommend!

I have been coming to BMS since it first opened, and I still…read morecan't find any place better than this. The people are friendly, and the med spa is nice and clean. Always happy with their outcome.

Very professional staff - high quality procedures with multiple pricing options. Many skin…read moreimproving procedures. The office has easy access from I 270.

I've been to Sephora a handful of times and I usually don't enjoy visiting the Rio Crown location…read morebecause it doesn't feel very welcoming. No one really speaks to you or offers help. I typically prefer going to the Pike & Rose or The Mall locations. However, today my daughters needed to run in and I decided to stop by despite my usual experience. I want to take a moment to acknowledge one of the sales associates, Ashley. After three other associates walked past us without engaging, Ashley came over, greeted us warmly, and made us feel welcome. Her kindness and personal attention really stood out and made our visit enjoyable. This isn't meant as a complaint about the location overall, just a shout-out to Ashley for going above and beyond. Thank you for making our experience special.

Never will I ever walk in here again. I wanted to learn how to put eye lashes on And buy some…read morefoundation. I needed help matching. I'm totally ignored and ask the manger for help. I've waited 15 minutes for a person to help me. Finally a guy who looked 15 but was actually early 20 s to help me. He says he doesn't know how to do eyelashes. I didn't feel confident in him touching my face or choosing Foundation. I'll never ever shop here again. I ran over to cvs and picked a few foundations. They let you return if it's the wrong shade. 3 out of 4 I chose were perfect. Run run run.....no customer service Expensive prices A 1 rating is too high Btw this was last spring.....incase that employee is gone

Juli is the absolute best. She takes her time to actually listen to what you need and what would…read morelook best. My eyebrows have never looked better. She is also super flexible and every time I visit her we are always laughing in such a bright environment!

This is an excellent spa and the threading here is top notch. I've been going here for years, and I…read morereally appreciate how quick, affordable, and good quality the work is!

Amazing knowledgeable staff! Friendly, accommodating to your schedule. Reasonably priced depending…read moreon the beds and plan you choose.

Signed up for membership! Place has nice beds, is clean, and prices are fair. I look forward to…read moregetting to know this company better and trying different tanning options and lotions.