Ok, check in here is usually five minutes. The nurse that had to call us is taking her sweet time…read moreto finish her conversation. I had to pee so I did and the nurses that wanted to take my significant other back there just sat there. Like hello? He needs someone to check his finger so he doesn't lose it from being cut really bad on glass. My significant other allowed me to write about this experience just to be clear so there isn't any hippa violation. Not too fond of the front desk when you walk into the hospital, those nurses not so nice, they made the 4 star review. They didn't even take us to the emergency part of the hospital they put us in this little area with his open wound. How is that safe? No gauze nothing just while we wait. We didn't even get a bed to sit in like they normally do in the hospital. Put us in triage with blood everywhere. You're joking right? This is the same place that sent us home when he had previous injuries and said he was ok. Thankfully my significant other saw Gandhar. He was a very nice man. He got him all cleaned up in the hallway. The triage was not packed but the hospital overall was very quiet. We didn't get to go into a room to clean the bleeding wound yet. Normally you go behind a curtain in the triage area. We couldn't because a nurse was being treated because a patient hit her with a needle, pretty scary. I just didn't like the fact he was sitting in pain for like 2 hours before someone came over to us. This place wasnt packed either, not sure why we had to have his brother wait outside. The room we were in had people coming and going quickly. We checked in at 1:15am and was finally seen at like 2:30am/2:45am. It took about 10 mintues to clean out the wound. With no pain meds this procedure had to happen. Still waiting thirty minutes/hour later for Tylenol. Then to make matters worse the room smells awful because someone just waxed the floors with harsh chemicals. Terrible, it feels like hospital purgatory. Then theres 3 other patients here besides the nurse. One gentleman keeps passing gas, I can't. The first dr. Gandhar was super nice he gets 5 stars 100%. Stars dropped because sitting in pain with an open wound is no bueno. Where's the boys Tylenol something for his pain? American hospitals are the worst. Its almost 5am and we been here waiting for some type of treatment, anything to cover the wound. Now that it's almost 5am they put the tylenol order in and they say he needs a stitch. Really? We couldn't have done this 3 hours ago? I'm sorry 4 hours ago? Now we are put in a room after 4 hours????? Really? Nice doctors but cmon. To be fair they were short staffed. I'm thankful that doctor Lambert double checked his finger. Still here for the last 4.5 hours. Hopefully they finish this soon. The nurse who gave him a vaccine was super nice. Finally got his Tylenol! Ok but watching them put the stitches in was amazing to watch. Pretty cool watching Dr. Gandhar do the stitches. He had to have the senior resident watch because he is 3 months on the job, I looked it up. Everything was wrapped up at 6:45am we were here for 5 to 6 hours. The stitches look pretty cool, I will not be posting that due to gore reasons. Sajani Kayastha was the name of the other doctor who watched and helped. Very pleased with their care and how they treated my significant other. The ER nurse was totally nice. They gave us extra bandaids, thankfully. Wish i would have caught her name, very sweet girl. Loved her ear piercings.

I believe this is one of the better Hospitals in Manhattan. My 75 year old sister has Osteogenesis…read moreImperfecta, a rare brittle bones. Her bones are like glass or egg shells. Whenever she goes to a doctor, hospital or rehab center she explains her condition. Due to her condition her lungs are poor. For past several years she's been on oxygen and must use a BiPap machine every night. She came to the Er for a broken arm. She was in the ER 18 hours without BiPap machine. Unfortunately her lungs failed and she passed away. It hard to believe that a prestigious hospital in the 21st century did not have a BiPap machine. Also, the nurses broke her leg. My sister and I were chased out of the room, therefore we were unable to explain how she has to be handled. It seems like no one realizes the extent of this disease. Otherwise in general the nurses were excellent.

Honestly, every time I come here I have a bad experience. The front desk receptionists are rude…read more Lacks knowledge when I ask for code or help with their online site doesnt know anything. Doesn't greet, today was standing in line no hello or I'll be with you shortly. She was just sitting at desk working on computer. I understand they may be in the middle of something but a simple hello goes a long way. Pediatric Doctors and nurses are the only good part of ryan nena. And you actually get see at your appointment time. Womens health every visit I have waited well past an hour of appt time to be seen. Dr is great but it's not worth the headache. Eye Dr's are great as well, still thru-out the clinic the issues I've experienced out weighs the good and worth while visits. Doctors are nice, but is it worth the wait? If I come two hrs late will I still be seen? It's a shame one department of the clinic ruins it for all.

Had a 1PM appointment, arrived 30 mins early to fill out paperwork. At 1 o'clock I'm advised that…read moreall of the doctors who give vaccines are on break until 1:30. They all took a break at the same fucking time even though people had appointments. At 2:15 they had still not been back and no one knew when they would be back. I ended up walking out. Do not come here. Will never come back

All of the three aspects (Type of Care, Care Quality, Office Experience) were deserving five…read morestars; my personal impressions after several visits. Because you foolishly insisted that a review needs at least 85 characters, i added a few more thoughts (rather, just words) to post review and see what happens. Just playing with you kids (i am old). As a retired Systems Programmer i prefer pithy but correct opinions from the pros over wordy blabber of PR creative writers.

I am so glad there are many doctors in NYC and I don't have to go to a PCP at Columbia. The staff…read moreis awful and needs better training. They don't know how to answer a call, make an appointment or help in any way. They take your call and will put you on hold indefinitely all the while playing terrible music. Then they come on again and put you on hold again. They are led to believe they are just wonderful because they work at Columbia. They are untalented and badly trained and probably make very little money.

I love my provider I just wish I could go to the other office. The Medical Assistant I've had every…read moretime I have come has a nasty attitude. God help you if you don't understand the instructions she gives you the first time she barks it out halfway slurred. It must be horrible to live with a speech impediment like that but don't take it out on people seeking medical care. Right from the get go since I first met her she's acted like she has a major chip on her shoulder. I wonder if she does this to all clients or just certain clients based on her own prejudices. Furthermore I do not trust this person to take my vitals correctly. In fact I would more trust a vendor on canal street to do it better. That's how bad her bedside manner is. I don't want people to lose their jobs but holy crap there's no way I'm the only patient who deals with her massively unprofessional and inhumane treatment for no reason at all. I'd rather have a hardcore MAGA go for a free for all than have this woman ever touch me again. The sad thing is that nothing will be done because of optics. Because optics are much more important than patients being treated with even the most minimal dignity. But no, they have a medical assistant who treats people like dogs like we're in Rikers. 3 stars based entirely on my provider alone

I had the pleasure of speaking with Casey this morning and let me tell you.....they made the…read moreprocess incredibly easy!!!!!! They were kind, welcoming, and truly working to get me the best of the best help. I had been struggling on my own figuring this all out for a while and they took all my problems away with one phone call. I could not recommend Casey more!!

ambulatory recovery room was the best. after my hernia surgery they woke me up and made me feel…read morewelcome back to the land of the living. especially Jamie, who treated me with kindness and respect. Being that I'm half Italian, and her being of Italian descent, we kind of got that warm connection of our heritage kicking in right away, which made the recovery process run a lot smoother than normal. Cheers to you, Jamie, hats off to a wonderful sweet girl and an excellent employee of 20 years of service to a great Hospital.

​My 88-year-old mother recently spent five days as a patient on the 5th floor of Maimonides Medical…read moreCenter, and the experience we endured was unacceptable. I felt we were in the movie One Flew Over the Cuckoo's nest because I was right there with her every single night, I witnessed everything firsthand. No one looks out for a parent the way their family does, and the fact that these incidents occurred with me present speaks volumes. ​Lack of Basic Patient Safety: The nurses on this floor operated without common sense or proper safety protocols. They expected an 88-year-old woman with severe balance issues to get up and walk around unsupported, completely disregarding basic safety and patient dignity. ​Inappropriate Treatment During Procedures: While I briefly stepped away, my mother was treated poorly during a blood draw, experiencing repeated punctures and ignored pain. Fortunately, a visitor in the room intervened and instructed staff to stop. The staff's reaction was unprofessional. When I returned, it was clear that this type of treatment would not be tolerated. ​Inefficient Discharge and Insurance Procedures: Upon discharge, a nurse named Madina attempted to delay her release for another 24 hours due to uncompleted discharge paperwork. The priority seemed focused on administrative delays rather than patient health, and proper action was only taken after I threatened to contact Patient Relations. ​Lack of Standard Discharge Protocols: In comparison to other major hospitals where discharge includes a proper handoff, safe removal of IVs, and a wheelchair for a dignified exit, our experience here lacked basic class and training. I had to physically demand a wheelchair to ensure she could leave safely. ​Poor Facility Conditions: The physical condition of the floor matches the poor standards of the staff. There was visible filth, garbage overflowing from bags into the open, and neglected bathrooms that appeared not to have been cleaned properly in a long time. ​Bright Spots: Despite these severe issues, I want to highlight a few individuals who stood out: Nurse Justin showed genuine compassion and is a credit to the field. Arena, Sonia, and Nelly were also decent. However, other staff members were unprofessional, and I intend to follow up with Patient Relations regarding their names. ​Conclusion: Maimonides management currently lacks adequate control and standards on this floor. To resolve poor communication and coordination, leadership must hold mandatory team meetings to set clear expectations, define roles, and establish daily check-ins. I do not want any other family to go through this experience. Until leadership cleans up this floor and holds staff accountable, I would advise others to keep their family members away from the 10th Avenue 5th-floor facility.

I see Dr. Paula Marchetta, for rheumatology, at Concorde. Dr Marchetta and her staff are the…read morekindest, most caring professionals you will ever meet. They go above and beyond, to make patients feel comfortable and heard. I can't say enough good things about this practice!

My physician, Dr. Paul T. Smith, just joined the Concorde Medical Group, and I have had only one…read morevisit. I was favorably impressed! The office is well-run and attractive; I was taken care of as soon as I arrived. Dr. Smith has been my physician since 2017, and has done wonders managing HIV. He's extremely thorough, monitoring all aspects of my care. My viral load has been consistently undetectable since he reworked my medications. I recommend him highly. Craig and Tina made the move with him, and were welcoming and helpful as always. In addition the phlebotomist, Gertrude, was a special standout. She drew my blood with zero discomfort, and there was no mark on my skin when I removed the bandage that evening!

I've been going to Callen for almost a full year. I was coming off a bad experience at another…read moredoctor's office. I find that the staff at Callen are very kind and always doing their best to help. I really love my PCP. He has guided me through HRT and is always aware of my body, its changes, and the things I'm worried about. His care is solid. The care is kind, efficient, and positively queer.

From start to finish, the providers and staff at callen lorde- Chelsea have been wonderful. I had a…read morevery positive experience with all the staff, medical and psych providers and staff at the pharmacy with my prescription/insurance assistance. They are a great team of people and I'm lucky to have access to this medical community.

They cut off the insurance and no longer able to see the doctor anymore. NYU started to doing this…read morerecently a lot. Other choice is to see the same Dr is, to find out other insurance options. That's hard. To get this location, arrive at least 30min advance. They'll need ID check in downstairs as well as it's very crowded downstairs. Elevator takes time to get in. Etc..... There're some workers are very helpful.

Facility is clean, welcoming, and comfortable…read more From reception, to the Xray tech , Felix, to Luis the assistant, to Chelsea the Nurse Practitioner, to Dr. Goldstein himself, the process was smooth and seamless. Each staff member made me feel like they were genuinely concerned by either taking the time to patiently ask about my condition and listen with a careful ear and attentiveness or explain in detail, the results of my tests. Collectively, they made me feel hopeful which was especially important after being seen by other "health professionals" on Staten Island who pretty much wanted to continue to "treat" and bill me with no improvement. After the appointment, Jennifer, the coordinator walked me through the next steps, went through the paperwork and future appointments, and gave me detailed instructions. Later, I received push notifications, texts, and emails with details of upcoming tests, appointments, and procedures. It's important to make a patient feel like they're being listened to. I am thankful I came here.

I would to congratulate the kitchen staff for the quality of attention and food quality never seen…read morethe supervisors come out to talk to the patients as they did especially Freddy Ramires. Also I was here in 2021 and the quality of food has changed tremendously never have eaten food so good in a hospital setting . My name is Miguel Belardo.

Went in for extreme kidney pain. mentioned that no over counter meds have been working. They didn't…read morerun blood labs. they ordered a cat scan and after being there for 4 hours they said. talk to a urologist... then said take advil. Every follow up question I had doctor Mariya Belyayeva said "that's why i'm referring you to a urologist" and sent us home. We later called NYU as the pain continued to get worse to find out the kidney needed an urgent stent and there was a blockage causing EXTREME swelling. And doctor Mariya Belyayeva said to just use advil.

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.