I've been coming to this shop for a few years now and I won't be returning. I'm very disappointed…read morewith my hair. I got feedin braids added with the curly hair and my hair hasn't stop falling out since I left the shop.mind you this was a 7 hour job. I reached out to the shop several times and no one offered any kind of accomplish! Never again. I will take my money elsewhere where and where I'm valued.

As a faithful customer here I'm extremely disappointed in the lack of professionalism the business…read moreowner, Astan, displays towards customers. She is terrible at running her business properly. This will absolutely be the last time I go here. To begin with she doesn't honor online appointments. In my last 3 times going she has made me wait at least an hour & this last time she made me wait 2 hours! She thinks having 2 braiders in your head makes up for the time wasted & that's just not the case. Even with 2 braiders in my head it still took the same amount of time to finish that was originally quoted meaning I'm still 2 hours behind schedule despite having 2 braiders. She didn't even offer an apology or a discount for the inconvenience. To make matters worse, she got extremely rude & defensive when my wife told her that she could've handled this situation better since she was the one paying for it. My wife was doing something nice for me & having to wait 2 hours ruined our plans so yes as any normal person would she expressed her frustration to Astan. Instead of being apologetic she waited for my wife to leave & then came to me almost an hour later to complain about what my wife said to her. Literally screaming at me about it. She even took her hat off as if she wanted to fight. This simple conversation that should've ended with her apologizing turned into a full blown fight while she had other patrons in the store. My wife has bruises on her because the chair Astan threatened her with. All of her employees were on our side telling Astan to stop causing problems. All of this drama would be avoided if she were running her business the right way. Don't accept online appointments if you're not going to have a stylist ready. To add insult to injury, my hair is obviously rushed due to the drama Astan caused. It's not the length or size that I asked for. My hair is sticking out of the braids & to top it off my appointment confirmation says my stylist was supposed to be Astan! Extremely disappointing experience to say the least.

James did a great job on my cut and color I will definitely be coming back! Very nice employees…read more Got offered water or coffee while I was getting my hair done and the location is super convenient

I can say so much but it would be a book long. So in a nutshell... they went above and beyond the…read morecall of duty and most important they delivered. I went there from a referral from a nurse who I said "who does your hair?" she responds Tundella HECTOR. Like I said it will have to write a book to give you all the amazing details but bottom line, my friends have been mesmerized to say the least and they only saw the results I EXPERIENCED it. I am now a new client and can't wait to go back! P.S. There is no comparing this place to any other and this is coming from someone who has been at the top salons from all over the world. I am so grateful for finding this place and I know you will be as well.

I was in an emergency situation and needed to have my extensions fixed. Called around five salons…read moreand was told they don't take walk-ins or "we're closed"(It was Monday. Although if you're closed why are you answering the phone ?) I finally spoke with Gustavo and he was immediately willing to help. His day was booked and yet he was willing to add me on at the end of the day. He then had an opening earlier and texted me and wanted to know if I preferred to come in earlier. Just the fact that he was more than willing to go the extra mile for me speaks volume about Gustavo's services!!

Very warm and professional salon. I felt the hairdresser took her time and made sure I was…read moresatisfied. I look forward to returning there.

Went to get twisted hair studio and she really changed my look and confidence.Yall better make that…read moreappointment. THANKS SO MUCH

Quality of work was terrible and they burnt my daughter's face with boiling hot water, pulled her…read morehair while washing it, botched box braids AND charged 200$ for the worse box braids and experienced we have ever had. The people she had helping her that she claimed were fast were not fast at all. I never review hair places and I would do a negative review for a black owned company but I would hate if someone else got cheated out of money

Shaun took his time and gave me a precision haircut. Very happy with the results…read more The shop was clean and filled with natural light

Shaun gave me a great haircut and was nice enough to squeeze me in without an appointment. Great…read moreaddition to the neighborhood.

I have to admit, I was lured into Tommy Gentekos in large part because I walk by the storefront…read morefrequently and there's a big sign in the window that says, "Poof! You're beautiful." And what's not to like about that? The inside of the shop has really high ceilings and beautiful old-style classic crown mouldings, great light, lots of mirrors, etc. etc. I think Tommy Gentekos may be the only person who actually cuts hair. During my appointment on a weekday evening the customers (3) outnumbered the workers (Tommy and one other person). He uses all his own products and the conditioner smells fantastic. They also have little smock things that you can change into and keep your clothes from getting covered with hair, which was a nice touch. So the haircut. It's a good haircut. Not earth shattering or spectacularly creative or anything. But he gave me what I wanted and did a reasonable job of explaining why he wanted to cut things a certain way or whatever. That said, was it worth $60 pus tip? I think probably no. The quest for the ultimate Philadelphia haircut continues...

This has been my go-to for 10 years at least. My scalp produces wavy cowlicks and finding a good…read morecut has been an issue since I first cut my hair at age 20. Tommy does such a good job, even on the parts I can't see, that several times a year someone sitting behind me on the bus comments on my "pretty hair." I get compliments to my face, too. But the back of the head ones amaze and amuse me.

This place is the best!! I have never gotten a haircut where this much attention was paid to…read moredetail. I swear he cuts each hair individually. I've been going for a year and I have no plans to go anywhere else.

I wanted to try this place because I was looking for a new salon. My husband wanted to try the…read moreplace out before me. What a TERRIBLE HAIRCUT! He asked to keep the top long and fade the sides, but they completely buzzed his hair! Probably one of the worst haircuts he has ever gotten.