I used this garage for an oil change and inspection. The prices were fair and as listed. No…read moresurprises. The report I got was through and with pictures. I feel like this garage is trustworthy and helpful. It is not one you can wait at so have a ride to pick you up and get you back. Check their Groupon and you can book online. They are also cheaper if you pay cash.

Amazing service. Kind and courteous mechanics. My car had to get towed there and is running like a…read morechamp now! I had several repairs and inspection done - not only much faster than expected but super fair prices as well. The owner Tim even took the time to explain to me how I can get ahead of inspection cost and repairs next year. I have found my new mechanic and am recommending them to everyone.

Straight shooting guys , decent price and doesn't gouge, tech that worked on my truck seemed very…read moreknowledgeable in the problems I laid out in front of him off the top of his head, looked over work and went out of his way to put new gaskets on parts they took off and did a great job splicing in a tbp sensor , looked factory and everything was done correctly, I attempted to go to Monroe auto repair and that place looks like a shop of kindergarteners vs this place .... I wouldn't go anywhere else now that I've visited other places York has to offer

their techs are some of the honest and professional in York county. I have been taking my vehicles…read morehere for over a decade and have never been disappointed.

Great service! Had a check engine light that 3 shops could not resolve. Witmer was able to find a…read morerubbed through wire that was causing the issue the whole time!

This was my second visit to this shop. I had a good experience with my inspection last year, and I…read morewould absolutely make that known if I had received the same level of service this time. Unfortunately, that was not the case. I recently brought my 2008 vehicle in for an oil change and tire rotation. Immediately after receiving it back, the shifter felt rough and misaligned in a way it had not before the service, and it gets stuck. Because the issue appeared immediately after the vehicle had been in their care, I contacted the shop and reasonably expected them to inspect it as a courtesy before asking me to pay approximately $120 for a diagnostic evaluation, which they required. I was not demanding that the shop automatically pay for a repair, nor did I expect them to diagnose an unrelated shifter problem during an oil change. I simply wanted them to investigate a new issue that appeared immediately after their service and determine whether it could have resulted from how the vehicle was handled under their care. Instead, the owner's response focused on the vehicle's age, mileage, unrelated recommended maintenance, and prior hood damage from a deer accident that occurred in 2018. None of those things explain why the shifter suddenly felt different immediately after the service. The response also unfairly suggested that I was only trying to obtain a free repair and refused to consider any other possibility. That misrepresents both my concern and my intentions. I had planned to return for the other recommended services, including the state inspection, until this happened. Had the shop simply inspected the concern and handled the situation professionally, my review could have been very different. I have no problem acknowledging good service when I receive it, as shown by the fact that I returned after my first visit. This was my experience with Witmer Auto. Rather than investigating a legitimate concern that arose immediately after service, the business shifted the focus toward unrelated issues and made assumptions about my motives. I will not be returning and believe other customers should be aware of how concerns may be handled when something appears wrong after service. Update: After I raised my concerns, the business contacted me by voicemail at approximately 5:07 p.m., after closing. Later that night, at approximately 11:55 p.m., the owner sent me a private Yelp message accusing me of planning to "defame" the business, stating that I was "making a fool" of myself, and telling me, "Call me tomorrow or my attorney will be calling you." I found this late-night communication hostile and intimidating, and it further reinforced my decision not to return or negotiate.

I purchased a 30 year-old Mercedes diesel and a few days later I decided to drive it to eastern…read morehigh school for my daughter's track meet. As soon as I pulled into the parking lot, I was draining coolant at a rapid rate. It was about 10 till 5 PM. Den's service center came up as the closest to me. I called so that I could get my car towed back home. The receptionist was very polite, took my information and within about 20 minutes they were there to pick me up. The tow truck driver was courteous, took special care in loading my car, and provided me with great conversation on the 30 minute ride home. The towing charge was fair and what I expected for the distance. I would highly recommend them for towing services.

Good value and nice to work with. I wasn't sure about getting my oil changed here but I wanted an…read morealternative to Jiffy Lube. I was pleasantly surprised with the value and overall experience . Will use again !

Went here for bumper repair. Price was better than another shop. It was ready in 4 days. Paint…read morematch is perfect.

WORST CUSTOMER SERVICE EVER- you know how when you go to management classes, you always are asked…read moreto tell a time you received poor customer service? Well, this will probably be my go to story forever. When I stopped by to sign the paperwork to authorize west york collision to do the work on my vehicle after it was involved in the accident, I was told it should be ready to pick up in three weeks. Over two months later when I arrived to pick up my car, the manager- Brad Pritz came out to the entryway and asked me if I had brought my license plate with me. (also. when they called to tell me my car was ready to be picked up, they did not tell me my license plate was missing and I took off work early to pick up my car) I asked him why he was under the impression that I had the license plate and he told me when my car arrived, it did not have a license plate. I pointed out my car had been towed directly there from the place it broke down so it did, indeed, have a license plate on when it arrived. He told me I was wrong (btw, I was not wrong- the car was towed directly to their shop from the streets) and he didn't like my attitude and he was trying to help. I was walking out of the building to call my insurance company and tell them my license plate was lost . As I was walking out, he asked me if I wanted him to write my license plate number on a piece of paper. I stopped in the doorway to answer him and he told me to close the door. Now, it might be childish but I do like when people use their manners. Close the door, please. I continued to walk out at that point because he was horrible and I'll admit, after two months of going back and forth and back and forth with the insurance company and the rental car company (who I adored btw- I highly recommend Enterprise on S. Queen St) and the "service partner" (aka Toyota of York), I was frustrated and exhausted and needed to walk away to calm myself down. He followed me out and asked if I wanted his help or not (by writing my license plate number on a piece of paper NOT trying to help me find my missing license plate)... I called my insurance company trying to find out what I could do at that point. I went back in and he once again told me I had an attitude from the time I walked in and then proceeded to tell me if I was in customer service I must be terrible at my job because I had a bad attitude. He blamed me, toyota of york, the salvage yard. Everyone but them- he refused to take any responsibility for anything- not the delay in getting my car back (after all, he had to get the parts), not the missing license plate (he told me in 30 years he's never lost a plate), none of it was his fault. At this point he said "just pay your deductible and shoo"... also. I tried to pay my deductible and the computer Christa was at wasn't set up to accept tap... Now, once he told me to "Shoo" I told him to F off. My bad for losing my cool but this man is a legend at gaslighting and had pushed all of my buttons. Apparently "Mr. I believe in Truth, Justice and the American way" (per his profile on their website) doesn't approve of ladies using "bad" words and said "nice mouth." At that point, he had me so upset I was shaking and could barely sign my name. Mr. Pritz should stick to searching for big foot and should get out of customer service because he was an absolute horror. Oh and if you are wondering, he said all of this to me after my insurance company paid them $25,000 to fix my van. One small other annoyance from my awful experience there. They call with "updates" about once a week. Updates would be great. But when you call and say "the car is with our service partner" three weeks in a row and can't provide any additional information, that's not really an update. It's 2024. I know where my car is (I have an app for that). If you're calling with updates, please have some information for me.

I had an excellent experience here. Walked in to get a pre-purchase inspection for a car I was…read morebuying down the street. The receptionist was kind, the inspection was quick, and the detailed report was thorough and helpful. When I got in the car, there was a bag of cheez-its and a note on the dashboard, which was a nice touch. Wish I lived closer to use their services for future maintenance.

Great service. Great crew. I had them work on my cars in the past. I moved out of the York area…read moreyears ago. Drove back to York just to have Fadeley's service my Honda. I find Fadeley's to be honest and fair and of course friendly which is why I came back. Thank you Bret.

I always take my car and work van here for service and have only good things to say about it! The…read moreowner is a nice man who does what he says he is going to do, promptly, and at a fair price, what more could you ask for? Looking forward to many more years of having my car work done there!

I had a front wheel bearing go bad. I supplied Rodenhaber's the parts to replace both front…read morebearings. He charged me to install both but only actually installed one (the one that was bad).

I have been a customer for at least 20 years. The service has always been outstanding. Todd has…read morealways done a great job, and has always been prompt and his prices fair. Todd has bailed me out of many a car crisis over these 20 years. There are a few businesses of any kind in the area that I would rate as highly as Bradford Automotive. I read the other review, and all I can say is that everyone makes mistakes. And I know for a fact that as soon as Todd found out the problem, he did his very best to rectify the situation. I have no doubt that you would be very happy to have Todd and his crew work on your car.

My family and I have been going to Tod for years. He is a superb mechanic with unmatched skill and…read moreknowledge! Super honest and fair with all work and pricing. I recommend to everyone that is looking for a mechanic, to Bradford Automotive!!!