Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

ERT responded promptly and consistently throughout my Master Bathroom water leak mitigation and…read morerestoration project. They communicated with my homeowners insurance company quickly and effectively for estimates and payments. Pricing was very reasonable for wall repair, painting, and ceramic tile replacement and Jaime was very responsive to all of my concerns throughout the project. I am very pleased with their work results, attention to detail, and quality of service. My Bathroom looks better than when they started! I highly recommend Emergency Response Services for bathroom restoration work.

The current flooding event was the 3rd time I called upon Robert Kraft and his teams of experts in…read moreremediation, repair and getting my home back to livable. The first 2 times were for my prior home in Hickory NC. My home flooded with over a foot of water twice due to heavy rains and HOA's lack of proper response to prevent. This time - my fiancé's home flooded due to a pipe breaking which flooded into the crawl space and caused significant damage to the floors, walls and throughout the crawl space. It came to our attention when Aqua Water contacted my fiancé about the copious amounts of water being used at our home. Reached out to this company. The owner, Robert, came immediately; brought in his teams and began remediation. They worked efficiently, advising the plans to complete the work at hand - which was extensive. His crews including but not limited to Blake, Jerry, Derrick, Elias and others were professional and did their work as if this was their own property. Their approach to perform perfectionist work was remarkable! Hopefully, I won't have to rely on Robert again for a water event but if I did -- I would call upon him immediately . If you need a company who will take care of your property - make sure it's Restoration One of Gastonia - you will not be disappointed! Thank you Robert - appreciate your expertise & high standard for the crews you bring in to assist. I cannot praise you all highly enough !

8-15-20 @ 1:45am -- my home in Hickory flooded throughout with 5+ inches! I called on Restoration…read more1 of Gastonia - Robert Kraft was at my home with rapid response !!!! He extracted all the water, set up commercial dehumidifiers, and totally took care of all issues. He worked until 11am and then went to see if he could help the other 4 neighbors who suffered flooding too. I highly recommend Robert Kraft, Mitch and everyone at Restoration 1 of Gastonia. They work for the client first and foremost! They do a thorough, professional job and have the highest integrity. Robert responds immediately to all calls / his company has been a blessing to me on a time of distress! I highly recommend this company and group of people!

The Service Technician was great. Mr. Zai Rem went up and above what I expected. I'm so happy he…read morecame out and installed my hot water heater. If I need a plumber again please sent Mr. Rem

I was part $400 to get one handle replace and one faucet tub replace. Now my upstairs shower is…read moreleaking into my downstairs bathroom ceiling at which point they wanted to charge me $125. No thanks I'll fix it on my own. Should've done it on my own in the first place

I would absolutely recommend AWE for any demo project. They answered my calls and texts, they were…read moreon time, they made this process seamless. Of course- I thought they were fair. Before getting quotes for this job, I actually considered doing it myself- it was the demo and removal of 2 sheet metal sheds. It's not hard or complicated, so I figured I'd give it a shot.... Well...after staring at them for a week, I decided that if I can get the job done at a fair price, I'll pay for it I had some CRAZY quotes and then I spoke with Jerry, who assured me that it will be a job well done and really- it was perfect. Instead of spending 20 hours on a project, I paid Jerry, who completed in 3.5 hours, and it took me 4 mins to write this review. HIRE AWE AND JERRY- you won't regret it.

Great experience. Quick to respond, helpful and professional. Would definitely use again.read more

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.