Joe's response to my request was fast, professional, and informative. I didn't use Joe's this time…read morebut I will call him next time

Joe deserves all the stars in the world! Ran into an unexpected, sudden car issue one late evening…read moreand had to leave town in a couple of days, so granted this was a bit stressful for us. Joe answered my call quickly and provided an estimate, and could be available as early as next day. I was initially a tiny bit worried about some of the reviews I read about scheduling/showing up, but Joe put my worries at ease and communicated with me within a reasonable amount of time and showed up when he said he would. He and his partner were communicative, kind, trustworthy, knowledgeable and skilled at what they do. They worked on our car repair in the pouring rain with no complaints! I would recommend them again and again and again. The mobile aspect was extremely appreciated and so valuable - we didn't need to worry about a tow or timing logistics to get the car to a shop before they close (because come on, most people work!) Excellent value, fabulous service, terrific work. Thank you Joe, and happy holidays!

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.

Fixed my truck and have been happy with their service. Even…read morecleaned my truck before I picked it up

This is our second time using them. The first time was a mess. Took them about three weeks to get…read moreit figured out. This time it was way shorter, but the same issue is coming up when we start our truck. I called them. They basically said, "we can find an issue it with it, if you want" How I took is "F" off we fixed it. We won't be going back. Good luck to anyone who uses them. I'm sure they have their strong points, but telling us to basically screw off isn't the way. I wish their business the best.

If you're tired of mechanics who don't communicate, overcharge, or guess at problems, go see Justyn…read moreat Dependable Diesel and Auto Repair. I brought my 2002 GMC Sierra 2500 Duramax to him with multiple issues and he was excellent from start to finish. He diagnosed a bad vacuum pump, found an AC compressor leak, replaced glow plugs, and fixed a broken transmission dipstick tube. He also cleaned up a bunch of oil underneath the truck while he had it apart. What really impressed me was how transparent he was. He sent me photos, videos, and updates explaining exactly what he was seeing and what needed to be done. No guessing, no pressure, and no unnecessary upsells -- just straight, honest communication. The AC is now blowing ice cold (around 40°), the truck runs great, and everything was done at a fair price. He even skipped charging labor on a small part replacement, which says a lot about his integrity. It's a family-owned shop that he runs with his dad, and you can tell they actually care about doing things right and treating customers fairly. Good diesel mechanics are hard to find. Honest ones are even harder to find. I'll definitely be bringing my vehicles back here and recommending them to anyone who needs diesel or auto work done.

Amazing shop! Fixed what 2 other shops could not! Reasonable price on the task at hand and very…read morequick turn around. Very much recommend this shop!

Great people and quality work. Highly recommend Derek. I definitely felt right at home at there…read moreshop.

They do very good alignments, but service is terrible. I made a mid-morning appointment (10:00),…read moreonly to get there to find that, in addition to a truck that was in-process already in the service bay, were others there also with 10:00 appointments, waiting in front of me !!!!. I waited an hour, and Redline was STILL working on the truck in the (only) service bay. And an hour later, I was still in que behind other there also waiting. Very disappointing. I left.

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

I argued with the receptionist trying to tell her that my car does not have a power steering pump…read moreit electric steering they still insisted I was wrong had to go to ford motor company they were right on top of it dirks auto u need to upgrade ur computer system or ur help

I had emergency flat tire fix on 5th wheel. But my tire was no good. So bought a new one and got a…read moregreat deal- so bought all 4 new tires. Had a tires put on in camp ground so didn't have to gave 5tt wheel towed in a shop at $1000.00 tow.

Mountain roads are darker earlier,No city street lamps, only Darkness. Think about this.. Flat…read moretire The parking brake;decide it's not holding today . I'd Jack car up it would roll back towards edge. Friendly neighborhood assistance you can trust. it's Minutes not Hours. call

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I went in today for a brake check since I had some squeaking and I was frankly uneducated on brakes…read moreand that information so I was heavily reliant on getting a good shop to tell me what's going . After going to another shop and no transparency with them, this shop was so helpful and is going to be my go to car shop. They were so kind and understanding and really were honest with me on what was needed and what wasn't needed. I Highly recommend this shop to anyone in Chico especially students.