Yesenia I.

The people working here are very welcoming & will answer any questions you may have. You order your food at the register but they bring it to you at your table. I thought the food was so colorful and fun! Very tasty and delicious too :)

Karson S.

Some of the best Thai food I've ever had, hands down. The story behind Fai Thai Kitchen is such a good one. I met the owner many years ago when she was working at another Thai restaurant, and have kept up with her business ventures since! From food truck, to first brick and mortar, to now - it has been an incredible journey watching her build this restaurant into what it is! She is beyond sweet and has put so much history and love into these recipes. Crafted from Thai moms' cookbooks and traditions, these dishes have been refined to perfection. Honestly this was the best drunken noodle dish I've ever had. Perfectly saucy, great flavor, very generous portion. Amazing. The pad Thai was also incredible with a sprits of lime that was not overpowering but made it very bright and fresh, which complemented the sauce so well. Also, I'm a big Thai tea lover. Literally from the first time I got to try it from the Fai Thai food truck before it was even on the menu. This is the best Thai tea I've had - glad it's a menu staple now :) Also, they have THE CUTEST robot waiter who brings your food to your table. Food came out so quickly and everyone at the restaurant was beyond friendly. Love the bright colors inside, and they have a great setup for to-go orders (or just easily packaging up leftovers - remember the portions are good size!) So proud to finally get to come to this location and SO impressed.

Brenna K.

My favorite Thai place in Knoxville! The food is always fresh and flavorful and the staff are efficient and polite. I love their curry and mango sticky rice.

Jenn H.

Ok so let me say, my initial motivation for going here was to see the robot that delivers the food. This is a bright and modern looking spot in a plaza. You can order at the counter or use the QR code at the table to order. It was a comfortable place with tables and booths and I was greeted warmly when I arrived. You do have to get your own water, chopsticks, leftover containers, napkins, etc. It wasn't crowded and I was asked if I wanted ice water and it was brought to my table. I also needed a fork and had to ask. So it's not a traditional sit down type of place, if that's what you're expecting. I ordered a gyoza appetizer to start. It was ok, I like a bit more filling and a slightly more chewy wrapper. These were more crisp on the outside and the filling was a bit sparse. I got pad Thai with tofu for my meal. It was a really large portion and tasted hot and fresh. I like my pad Thai a bit more sour/acidic. This version was on the sweeter, saltier side. It was still tasty and I had enough to eat twice more at home since I'd had an appetizer. This was an affordable meal that satisfied my need for noodles! The robot was even cuter than I expected so that was a huge plus.

Michelle C.

Fast, friendly service at this little spot. The pad Thai, chicken fried rice and the Tom Ka were all tasty. The pieces of vegetables and chicken were very large, making them hard to eat, especially in the soup. Cutting them up smaller prior to the cook would be helpful. The thai green tea was so good & refreshing.

Kenneth B.

check out the service service really fast place clean good ambience great place food is great here too come and check this place out. I just did. You should too very cool.

Amy R.

I think we found our new favorite Thai place in Knoxville. We went with our go to dishes, Pad Thai and Drunken Noodle. The noodles were cooked perfectly, veggies perfectly sautéed, and the spices were on point. They make their own spice blend so a 2-3/5 scale was plenty enough for us. The spring rolls were also good. On the inside it was nothing fancy. You can either order carry out at the counter or order from your phone with an QR code at a table to dine in. I found it kind of odd that they didn't take your order at the table or counter for dine in, but I guess it helps reduce the costs of having wait staff. They have self serve silverware, condiments and water, along with the ability to get your own to-go box. If you're looking for top tier wait staff service, you should probably look elsewhere. However, if great tasting food with lots of flavor is more important, this this should be your new go-to place for Thai. We will 100% order from here again.

Matt C.

We found this restaurant through a Facebook recommendation. My wife and I were due a date night and I was craving some good Pad Thai since Taste of Thai shut down and Little Bangkok changed post-covid. I heard they used to be a food truck and got a permanent location in Bearden Hill so I was hopeful. The restaurant is tucked away in the Western Plaza on Kingston Pike. We were greeted by an incredibly friendly and helpful owner who was happy to recommend a dish for my wife (I already knew I was getting the Pad Thai) and she ordered the yellow curry. We were allowed to sit where we wanted (inside and outside seating is available) while we waited for our food to be brought out to us. My wife also ordered a Thai Tea that was creamy, savory, and delicious. Prices are what you would expect from high quality Thai food. Food arrived in a reasonable amount of time and looked amazing! I really wish I had taken a picture because it was vibrant and fresh looking. The Pad Thai was as good as any I had ever had in Knoxville. There were ample shrimps that were at least "two biters". The proportions of the ingredients were correct and had a lovely taste. My only complaint was that it was not spicy at all (which turned out to be a problem of my own making). I was informed by the owner that they default to a "0" spice unless you ask for more so they can be more palatable to a larger range of tastes. On my next trip, I will order a "1" spice and go from there. My wife's yellow curry also had abundant, large shrimp and a beautiful medley of veggies and potatoes. The curry, again, lacked spice but the overall profile was there and it was delicious nonetheless. The owner also recommended that his favorite were the drunken noodles. I plan to get this next time along with another "customer favorite" the Tom Kha soup. I have to say, my wife and I will probably share this menu for lunch, but I still want to go back yet again and try the Thai Beef Noodle Soup! Sounds very comforting with the cold weather setting in. I've said before that I don't give a lot of 5* reviews, but the total package at Fai Thai Kitchen was there and is deserving. From the delicious Thai food to the lovely family that runs it, I predict that if the location doesn't impact them, they will be a Bearden Hill staple for years to come.

Love this place. Been multiple times. Pad Thai is always so good. Husband got the Thai basil and he loved it. Be warned, Thai hot is Thai hot. Spring rolls are really good as well. Service great, lady was very sweet and they have a robot to bring your food out. Very clean place.