Great honest, local business. I've tried the chains/nationals, but there's just something special…read moreabout the one-on-one conversation this place provides. They could also be called "Customer" Care Center. I'll be back.

Take your car elsewhere. They overcharge and they don't fix the problem. Their customer service is…read moreterrible. Save your hard earned money and use a reputable mechanic. I was burned $700+ dollars from them, the actual repair from a reputable mechanic was 125.00 out the door with taxes and it was fixed this time. Read my review on google and read other bad reviews to make your decision. Don't believe the good reviews as that is their friends.

I like this shop better than Russ Moore because Summit Transmission was friendlier, cheaper, with…read morefaster service. For example: I saved $1,400 and my vehicle was ready in 4-5 days. Russ Moore wanted $5,500 and needed 2 weeks. The Chevy or GMC dealership wanted almost $10,000 for a Tahoe transmission and over 2 weeks. Wow

Fixed my transmission with in a reasonable time Transmission…read morewas leaking once I got it back and they took care of the problem no questions asked and no charge. Also gave me a free quote

First started coming to Russ Moore years back when CJ engines built the engine for my hot rod. Russ…read moreMoore built the matching Transmition. (383 and transmition still running after all these years.) then, a few years later, Russ Moore rebuilt the transmition for a Minivan I was driving to Florida. (Transmition and MV still running after all these years.) So when a freind needed his transmition rebuilt, Russ Moore is where I sugested. And that was where he went and was well treated. So now, when I needed a transmition for a near antique vehicle, Russ More was beyond a doubt my first and only choice! And in the future, should I need another transmission, I'll be back! Many thanks.

Great service and fair pricing. John was easy to work with and communicate with. He was very up…read morefront with the expectations and the warranty is great too!

I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull

Great people to work with. Had a quote from another repair shop that I had used along time ago but…read moreseemed really high. Went to RB and they did a quote for the same same things and was half of what other shop wanted. When your talking $700.00 versus $1400.00 and good referral why would you go somewhere else. Will tell everyone to go to RB. Thank You so much Dianna Amburgey

I took my custom station wagon to RB Auto for a problem with the power steering. They quickly…read morediagnosed the problem and fixed the problem for a great price!

Picked up my car at 10:30 am after them having for 3 weeks, payed and went to get in my car and it…read morehad been broken into. I went back into the office and was trying to figure out what happened, and a worker started off by saying it's not a big deal and that they are not liable when THEY left my car unlocked and THEY were watching over it. that's when i lost it. then the worker came outside we were yelling at eachother and slammed my car door in my face. I brought my car in after the rear differential i had replaced 3 months prior went out. i understand it's not their fault but it's the way they handled things.. very suspicious. owner was trying to be helpful but i can't trust this situation. my insurance is now dealing with it. do not trust with your car! wish i could give 0 star, very unprofessional

Bought truck from bats ft wayne.30 minutes after I left lot engine light came on,well they towed it…read moreto jess.had it 10 days. Got it back on a Monday afternoon.next day started it engine light on it both times was showing codes for transmission issues.regulator, 1st time.second time same code.autozone did the check.well as of toady 6/5/23.theu will have it 3 weeks.they said it was selinoid but there was no codes to show that on 2 other tests.its electrical problems with the wiring, it can't be drove cause it could get hot .I told them my mechanic would have had it done.so I'm not sure what it will be next.not happy

I got my car serviced today and Muwad and his associate were so nice and helpful. I was able to get…read morea diagnostic and service all within a few hours! And when I came back to the garage they explained everything done to the car and how they resolved the issue. Very affordable too. Thank you!

Requested brake replacement on Honda Odyssey but to give estimated cost before any performing…read morework. Had previously obtained cost from Honda new car dealer which I thought was on the high side. Dealers estimate was $900. And estimate was free. Took vehicle to Rich's as stated above and was charged $61.74. I never expected a cost for a brake inspection and didn't approve any costs. Their estimate for the same work was 1623.59 incl tax. Not including the $61.74 for cost of the estimate. In addition to the estimated brake replacement there were estimates and recommendations for work totaling $2,114.47 incl. tax for work that had previously been performed or was superfluous. Obviously, I did not have Rich's perform any additional work and paid the $61.74 for the estimate - a charge most shops give at no cost for brake estimates This review has nothing pertaining to job quality, thoroughness nor friendliness of their personnel.

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.