Recently stayed here for a work trip. The customer service here is great. The front desk person was…read moreable to accommodate me having a room on the first floor due to foot injury. They are in the process of renovating the hotel rooms so there was a strong smell of paint in my hotel room, which I didn't like. The continental breakfast was pretty good. They're also located right by the highway for easy access.

The hotel need to be more organized specifically in the breakfast area and many entrances are not…read moreworking so you always have to come in the front entrance, the make a little uncomfortable if you are parking a little far. Breakfast is not good variety, always the same each day and eggs need to be more cook.

Over 40 years ago, I lived in Suffern and knew this place as the Holidome. I was back in town for…read moremy 50th High School Reunion. It has been completely remodeled. While I never stayed overnight back then, we often came to the bar or for special events. I will let you know about the room, the staff, the atrium, the grounds and the food served at the reunion. More and more hotels are going towards hard floors instead of carpeting. This was one of them. Everything was spotless and the bed was comfortable. There were two things that were not great. Since the room overlooked the atrium, late night groups congregated and were a bit noisy. It would have been nice if they enforced quiet hours. The other was another minor issue. I could not find the refrigerator because it was not in a logical place. There was a small kitchenette off in the corner. The refrigerator was not there, it was under the TV in the main room. Curious. Staff was very helpful but there was one error that almost caused an embarrassing situation. They assigned me to a room that was already occupied by another guest. A staff member came running up to stop me just as my room key was just inches from the door lock.. Expansive and central to the hotel was a beautiful atrium. It included a koi pond, a small bar, fountains, a floral wall and many, many seating areas for parties or receptions. It was noisy. The weekend of our HS reunion, staff mentioned how crazy busy they were. On my arrival there were two wedding receptions in full swing. I was tempted to, but did not pick up a plate and walk through one of the buffet areas. Weather could not have been any better for an outdoor stroll. Gardens, a fountain, lawns, and pavilions were all around the grounds. All were so beautiful I took many photos. There was one large sculpture in one of the yards. People congregated on lawns, playing outdoor games and enjoying the quiet, even though the NY State Thruway was just beyond the tree line. At the reunion, there was a nice buffet. Instead of sampling all the dishes, I opted for chicken, salmon and some rice. Chicken and salmon were nicely seasoned and moist. Coupled with the rice, the meal had a nice mouth feel and flavor. When I finished my plate, I wanted to see what dessert they had. There was none, but then again, I left early because I was tired. They probably brought those out again. However, I actually did get to taste a dessert morsel. Flashback to my thoughts about crashing the buffet line at the wedding reception. Deception was not on my mind, but as I was passing by a dessert buffet, I commented to a young lady that the ice cream bar looked good. The server immediately offered me a bowl. I made it clear that I was not with the party. He said he did not care. So I picked up a petite-fours. It was very good. Overall, the stay was a nice experience. The room was clean, the staff helpful, the atrium and grounds beautiful, and the food was very good especially for buffet service. While I may never get back to the part of the country, if I do I will stay here again, but ask for a room on the far side, away from the atrium noise.

exterminate! 2 roaches in one night. every time one of us got up to go to the bathroom there was a…read moreroach in the stall. i killed both

I did like this hotel. The rooms are very clean. It was a very affordable price. Not far from NYC,…read moreTerrytown, Sleepy Hollow Housekeeping was on top of everything and very polite and helpful. The desk was friendly and polite. Nice Jacuzzi and good size pool. Workout room was typical hotel small facility. I would definitely go back here. They do have packages for breakfast and without breakfast. The food was very good. Free coffee in the morning not to mention complementary cookies on request.

The rooms are comfy but are definitely outdated and need some good TLC. There was a lot of wear and…read moretear on both mattress headboards, the doors, and the chairs in the room. The beds were comfortable and the hallway was quiet which was nice! We ate at the restaurant on the second floor which also is a little tired looking. The waitress was very nice, though.

I had reservations to stay at this establishment in November. We called ahead, as requested, to let…read moreCarolla know our ETA and she said that there was an issue at the BnB but would not discuss it over the phone When we arrived, she said there was no electricity. There were wires all over the floor and a VIOLATION notice on the door because she had been running her generator for over 30 days. This indicated to me that this had been an issue for a while... Why were we not notified ahead of time about the electricity? She offered to let us stay one night with the generator running, and to book us a hotel for the other night. We declined the one night, as we didn't feel safe staying in a location with all these wires everywhere and a violation notice on the door. And luckily, after some scrambling, found a hotel to stay in for two nights. I looked at reviews online, to see where I had gone wrong in booking this location, and noticed a recent review from October noting the same issue we were facing in November. I had booked our suites in August and therefore hadn't check since then. But was this issue was ongoing for two months? When I reached out the following week to request a refund, she said she had no money to refund us. It's now been a month and she has still not refunded me for the stay that didn't happen. I implore you to find accommodations elsewhere. Even if the electricity issues are fixed by this point, my experience indicates that this business may have other issues...

Always my best place to stay whenever I come around. Carola always made me perfect and peaceful…read morenight trips . Great breakfast it a plus!!

The staff is super nice and the ladies that run this are the kindest. The rooms are ok but overall…read moreI 100% recommend

We stayed here over the weekend for a family get together. We had a lovely time here. We admittedly…read morespent most of our time on the lake so didn't get to eat or hang out much at the hotel. However, it was a very pleasant stay. It's been a HOT summer but the A/C in our room kept us nice and cool. The decor isn't super modern and extravagant like some big hotel chains, but we actually really appreciated that. This hotel was quaint and very endearing and charming. Our room was big with a very comfortable bed, chairs, and plenty of counter space. The bathroom had a sink/tub combo which I was a fan of, and we had a fantastic view of the lake. On top of all of this, the staff was so sweet and friendly to us on our stay. We would definitely return, this was a great vacation and a gorgeous town.

Stay-cation certified! ... Pretty solid hotel for our purpose and situation: quick overnight family…read moretrip to keep our kiddo entertained. Pros: - Clean, large modern rooms with a kitchen - Huge Stop & Shop in walking distance - Near the Mall / Billy Bees Play Place - Close to Nyack; great views of the Hudson - Free breakfast - Large indoor pool

I've been loyal to maintain my status (platinum Elite for life) with Marriott to help ensure my…read moretravel goes smoothly. I just drove 7+ hours and was told 60 minutes ago that my room is not ready and have been patiently waiting in the lobby. I am not thrilled as I was hoping to close my eyes for an hour and rest before I have to go to an event this evening. Also, my nephew, who arrived 30 minutes after me was able to Check-in before I was. This hotel does not care about Marriott Loyall customers. The property is the Residence Inn Rockland Orangeberg NY