Would give 0 stars if I could…read more First time Medicare visit and they did not offer free first time Medicare consultation and charged me almost $400 to speak to the doctor for 8 minutes. Was not coded correctly and they refused to recode correctly. RIP OFF. This after being a very loyal patient for My advice to oyu salmost 40 years. MY ADVISE TO YOU IS STAY FAR AWAY. AVOID THIS PLACE. AND AVOID IF YOU ARE A SENIOR ON MEDICARE.

I've been going here since before covid. I used to see dr Larson who has since retired. During…read morecovid, they would do video calls. So convenient. I then started seeing Stephanie Richard's because dr Larson was so busy. Now I have begun seeing kelly hernandez because Stephanie is swamped with appointments. This is the only doctors office that you're seen within 5 minutes of arriving. I had an 8:30am appointment, I was out the door by 9:10am.

I had a medical emergency and went to see Dr Canter. I explained that I was getting ready to go on…read morea trip and was concerned if I could go or not. I was sent to get testing done. My trip was scheduled for 2 days later. I now have had to postpone the trip twice because I haven't heard back from the office. For 2 days I have been calling. Get a voice mail and nobody calls back. Don't know what the tests results are or if I have a serious illness. Not a very professional attitude.

I had an absolutely horrible experience here and would never recommend it. I couldn't get in with…read moremy OB/GYN, so I was recommended to come here. Despite a scheduling mishap and waiting nearly an hour to be seen, I was told the doctor wouldn't see me due to another scheduling mishap. What a joke. Save your time and frustration and go elsewhere. To be fair, while I'm unsure if it was a staff or a doctor issue, the outcome for me was the same. Go somewhere that treats you like an actual patient who needs to be seen.

I have no issues at all with Dr. Kaas. I like her, she's incredibly kind and compassionate, and a…read moregood doctor. But for the last three visits, I was taken into a room 15-20 minutes late with no explanation. My appointment should take no more than 15-20 minutes. If I had not left 45 minutes later on my own, I don't know how long I would have sat in that room waiting for the PA. Today I had a 9:15 AM appointment. I waited 20 minutes after my appointment time to be put in a room finally at 9:35 AM, . Once in the room, I waited an additional 15 minutes for the doctor to come in. When Dr. Kaas came in, and she explained she was held up for personal reasons. I then waited for the PA to come in to finish the visit and she did not show up at all. I waited another 20 minutes and I decided to leave. I am 67 years old and have NEVER left a doctor's office in my life. I told the front desk why I left. Five minutes after leaving, I received a phone call from the PA who told me they were short staffed. She invited me to come in today at my convenience to complete the treatment, but I could not. I will not be returning to this practice. This all could have been avoided by a kind explanation at any point in time while I was in the office.

I was seen by Dr. Jay Ryan at this practice back starting in 2025. I went to him for diagnosed foot…read morepain, and he constantly said multiple issues existed. He kept pushing for injections and surgeries. These injections were costly and did not work, and even after understanding that, he kept emphasizing the injections. Finally after refusing the injections multiple times, he suggested multiple surgeries. Dr. Ryan performed one surgery on July 2025, and one again on January 2026. Every time I was seen for debilitating foot pain, he suggested surgery. After each surgery completed, my foot pain got worse and now I can't walk. Dr. Ryan also provided an inaccurate estimate of how long my recovery would be, he did a very intense surgery where a portion of my heel was removed, metal hardware was taken out, and he said I would be able to walk in 2 weeks. Several months later, even after physical therapy, I am unable to walk. I don't think I will ever be able to walk again. After one of my surgeries I was scheduled for a post op with Dr. Ryan, and upon arriving, I was told I could not be seen by him. Dr. Kaas ended up seeing me, and she did not provide a thorough exam of my incisions. She stood on one side of the room where she could not examine my entire foot, and I had multiple stitches on all sides of my feet. Dr. Kaas glanced at me and told me I looked fine. She then denied me any pain medications even though I was told to ask, and I needed them. The front office also is not communicative, and unhelpful. I've had to ask them multiple times to send in pain medication that I needed URGENTLY after my surgery, and they waited days to do so even after they told me they would send it same day. They also refused to prescribe me pain medication, they said a Dr. had to sign off on it but still made me wait - even though Dr. Ryan said he'd send it same day. I feel as though my pain levels were completely disregarded and misdiagnosed at this practice. The front office is also not clear on how the billing works, they never communicated that there would be more than one bill for one surgery, and they also charge a hefty credit card surcharge/processing fee, which I feel is already unfair, and not done at any other practice. Also, for being a medical office that specializes in foot and ankle care, their building is NOT accessible, at all. There are multiple stairs and a steep incline going into the building, no automatic doors at the office. It was extremely hard trying to maneuver an office being disabled and using mobility aids that I brought like a wheelchair, a scooter, a walker, crutches, and a cane. I don't think I will ever be able to walk again after being seen by both Dr. Ryan and Dr. Kaas. Please avoid this office at all costs.

They have a strict 10min. policy if patient is late your appointment is canceled. How much time…read morepatients wait for doctors each time? Office lady said can book me to a later time, and suggest me hang out at Mall before my new appointment time, really? Means you are out of work for the whole afternoon? On top, when book appointment, all insurance information was uploaded and typed in and submitted. But at the minute of your appointment time, doctor did not log on but reception called and said my insurance is not on file and can't be verified. You have 10 days ahead to verify this, but have to wait till actual appointment time? We never have issue with our insurance elsewhere. So, you basically out of work for whole afternoon and, didn't even get to see the doctor. What a nightmare experience, can't believe how badly this practice is managed, patient be aware! Don't waste your time

Seniors beware: Heale does not properly code for blood tests under Medicare. You will be stuck…read morehaving to pay out of pocket ($400 for standard annual blood test) or fighting the bill. Good luck. Otherwise it's a good practice.

excellent doctor! other reviews herein, mis the point. he is truthful, and on top of his game…read more dare you to find many doctors today who participate on online tutorials. excellent diagnosis, upon examination, although he ordered testing. a true rennaisance man as well.

After getting a feeding tube to compensate for severe, failure to thrive, motility issues I was…read moresent to Dr. Savoca for consultation to see if I would need to have my colon removed. Before and after I was given the feeding tube I was given no information or instructions of what was going to happen or how to take care of it. Dr Savoca provided me with more information regarding my condition which was undiagnosed for years. On his own without letting me know, he had his nurse Amy try to track down a hospital with a Nuclear Medicine department which could perform the test I need. With much work she found Georgetown is the only place that performs this test. I was shocked when I got the unexpected phone call about the test as I thought my doctor/patient relationship wasn't to continue seeing as I didn't need to have my colon removed. I can't say enough about how shocked I am that a doctor went so above and beyond to see to my care when he no longer needed to see me for treatment. I told Amy I would put him on Christmas card list!!!

The WORST experience ever. Read the entire review to see what they're really about. Their true…read morecolors came out when I told them of a billing issue. I'm a male in my 20s who went in for a blood clot issue in my right leg. I was unable to walk for a month because of the swelling and blood clot. I was desperate to see a Hematologist as every other office was booked for months. I went for my first visit on crutches and Dr. Sahebi consulted me and told me to get my knee drained and see her in 10 days. As I was setting up the next visit, the guy who handles the billing rushes to me and states that I owe them $189 for the services today (consultation). I told him I had insurance and that I should have met my deductible because I had gone to 2 ER visits, seen 3 specialists and my primary twice already before this visit. He told me that I actually did owe them $189. Not know that he was going to actually submit a separate claim for the same service to my insurance, I paid up front. I then return 10 days later to do the blood work to see if there are any clotting disorders I have and was charged 10% of the service charge, which he said was $25. After a couple weeks, I noticed that the charges were all wrong. I saw in my claims that I owed my insurance $18 for the first service that I paid $189 for, and $14 for the second service I paid $25 for. That means that I paid $200 over what I should have, AND the doctor's office was ready to get paid twice for the same services. I went over to speak with the billing guy and because I confronted the man about the mistakes and asked him to speak with the insurance representative I had on the phone, he stated "I do not have time for this I am leaving. I don't care about this right now" and pushes me out of the office as I am trying to get him to speak with my insurance representative. PHYSICALLY PUSHING ME OUT OF THE OFFICE, YELLING AT ME, AND ASSAULTING ME! I have been dealing with this knee issue for months now and the very doctor's office that is supposed to be aiding me in figuring out the problem is causing more harm by pushing me. I went to the police and filed a report with them and even asked for emergency medical care because my knee started aching and I started fearing that it was a repeat of what had happened in the past. I have also filed a report to the business board and licensing board regarding the matter as well. I am not sure where he learned his business etiquette but this is not something I am familiar with. See attached for receipts and claims supporting what I talked about above. They're crooks. AVOID THIS PLACE AT ALL COSTS.

I have been extremely fortunate to have Dr. Sahebi as my hematologist for last 5 years now. She is…read moretruly a wonderful doctor. She listens and really gives you the time and space to get to the heart of what the problem is. I never felt rushed, even though I know she is incredibly busy. The staff is always prompt and on time. The office manager has guided me through questions regarding insurance with a great deal of expertise. He is very approachable, goes out of his way to make sure to minimize my out of pocket, and always helps me organize what procedures need to be done. The nurses in her office are very caring and helpful. The receptionist is always friendly, efficient, and professional. I see her as a hematologist but would highly recommend her to anyone looking for a hematologist or oncologist.

New patient here (former) How does it take 3 weeks to have…read moresomeone call about lab results? When asked how long the lab results take to come back, the doctor stated, oh, only a few days, I'm just soo busy. To then call, and someone in the office says the doctor is very behind. Then why take new patients? I Called the office and asked how much longer before the doctor was planning to call me about the results, answer? Later this week. Call finally came in today and it wasn't even the doctor! No options, no request for a second visit to discuss. Just straight to the medicine. No thanks. These things are scary for people and to just have disregard because they're too busy? There are plenty of better doctors and practices. If attention to detail from a medical professional is what you are looking for, go elsewhere.

It's wild and shocking for me to see reviews from 12 years back about this facility and there has…read morenothing changed or they even slightly tried. Please avoid this place if you can. Same front desk staff rudeness, lab work will not be submitted on proper time and sure is you will be waiting at least an hour on waiting room for your ill manner doctors and you will not get any apologies in return.Please avoid at all costs and find someone who are responsible and show some professionalism and respects. P.S. The one star for few nurses who are very nice.

Dr. Dougherty is an exceptional physician who truly cares about his patients. He takes the time to…read morelisten carefully, explains everything clearly, and makes sure all questions are answered without rushing the appointment. His knowledge and professionalism are evident, and he creates a comfortable environment where you feel heard and respected. What stands out most is his thoroughness and attention to detail. He ensures that you fully understand your diagnosis and treatment plan, which gives great peace of mind. The office is well-organized, and the staff is friendly and supportive. I highly recommend Dr. Dougherty to anyone looking for a compassionate, knowledgeable, and attentive doctor.

Dr. Dougherty is simply amazing. I had been suffering for about a year with a diagnosis that other…read morephysicians said was incurable. They made me feel hopeless about the possibility of being healed as they suggested invasive surgeries. Well, after much prayer I was directed to Dr. Dougherty. She has great bedside manners, is compassionate, and caring. I've been completely healed since undergoing treatment with her in 2014. I recommend her hands down as your first choice of specialist in this field.