Very pleasant stay. Good breakfast, comfortable bed, friendly people, reasonably priced.

Do not expect this is be a pleasant stay. We are platinum members and this Fairfield was assuredly one of the worst, and we stay at least 75 nights a year at Marriott properties so we have other properties to compare this one to. Apparently, cleanliness is not a priority at this property: The bathroom shower stall was not cleaned well and the stall floor slippery whereas I had to put a towel down on the floor so I didn't slip. The toilet was beyond disgusting and luckily I carry Clorox wipes with me. There was a long black hair on the fitted sheet (not mine as I have short grey hair), and the sheet was so wrinkled it appeared someone either slept on it the night previous or the sheets were balled up then placed on the bed. The carpet lacked a good vacuuming .... Needless to say, I was quite unimpressed. In fact, I asked for more sheets and slept over top the bedding. The room was Spartan and the furniture appeared to be thirst store quality. I have envisioned Motel 6 rooms before, and I would think this is what a Motel 6 room looks like. And a refrigerator or microwave? Forget about it! Oh, and the ice machine was broken on my floor, so keeping the items I had to stay cool required more inconvenience. Customer service is assuredly not a priority either. We have specific requirements on the profile (like foam pillows as I am allergic to feathers), and the front desk person suggested we put that in the profile and basically insisted it wasn't there when I attempted to tell her it has been in his profile for years. And, of course, there were no carts in the lobby to bring items up to your room (I am disabled and need a cart), and the front desk personnel acted as if they had to go out of their way on my behalf. Maybe keep a cart behind the desk for those who are disabled? There is even more I could complain about, but why bother? The next time my husband and/or I travel, we will bypass Albuquerque and stay elsewhere. read more

Me and my family stayed in two rooms for three nights each. At first everything was great! Big rooms, full kitchen, nice beds. The breakfast wasn't that special but there is an IHOP right across the street. If you needed a late night snack, there is a 24 hour snack bar down stairs. Although things are pretty expensive for example, a Coke costs $2.50. Most vending machines are only $1.50. The TV channels on the guide, about ten of the good ones, you don't get. The couches look like they are pretty old as well. On the first night, we had needed a new sheet for our bed. Because newborns can be messy. But when he brought it to us, it was still damp as if it had just come out of the dryer early. Also, after the first two nights, all of our keys stopped working on all the outside doors and our room doors. Forcing us to go around to the front, threw the rain, with a newborn baby. Then the next morning we found a total of four cockroach in our rooms. But also another 2 on the stairs. All the front desk representative had to say was " that's what happens when it rains." Bottom line, the location is ghetto, the staff doesn't care, the rooms are outdated and not clean. Try to avoid at all costs! read more

Fairfield by Marriott Inn & Suites Albuquerque Airport - Hotels Near Me - Albuquerque, New Mexico

Needed a place to stay in town after a long day of Travel and the front desk person Tanner was very nice and efficient and got us into our room in no time! read more

cozy and comfortable. complimentary breakfast was good, and they kept it stocked. coffee (just off the lobby) all day is a nice bonus -- especially when it's decent, and not at all like burner-bob's evil brew from the zippy-mart up the road. the staff are very friendly, and helpful. room was up-to-date and had a nice layout, and enough plugs for an e-device addict. i would have liked 2 plugs at the desk. wireless was free and it worked great -- didn't seem slow to me (even moving multi MB presentations back to the mother-ship). (can't say the same for the embassy suites where the meeting was, but i digress...) my only complaint is the a/c unit. it's medium old-school: twist dials and you're never sure which setting you've picked. felt a little like i was trying to balance a broom, but i finally found a comfy setting. can't give 3 1/2 stars, so i settled on 3. my favorite place in town is still the marriott on lousiana, but i'd stay here again. read more

When we arrived the room was dirty but we notified the front desk and they cleaned it while we were out to dinner. Twice we had problems with one of the room keys not working and had to return to the desk to get them re-keyed. This was a larger room than we have had so far on this trip, and the provided breakfast was more substantial, and the outdoor pool was so gorgeous that we wished we could have stayed longer. We thought overall that the hotel was nice and did not see the bugs others have, so perhaps that has been remedied. In addition, there is an Applebee's right across from the entrance which you can go to without getting into your car! read more

We stayed here just this past week twice for the Thanksgiving holiday... The 1st stay was nice, pleasant, easy booking & great price/value. The front desk was professional and greeted us with a genuine smile that really made us feel appreciated. Our room was nice and neat. The breakfast was good. We enjoyed ourselves enough to come back for a second stay after Thanksgiving. Thank you team @ Fairfield Marriott @ the airport! read more

My family and I have always had good experiences at Marriott Hotels. This one was no exception. As soon as we walked in, we were greeted by the receptionist who was so very helpful. The lobby was very nice. The room was very clean and well kept, and the beds were very comfortable. The wifi was definitely better than most other hotels at which we have stayed. The free breakfast was average, but had a lot of options. Overall, this was a great stay! read more

The hotel is close to the airport and is convenient to the interstate. Average room, clean but a little dated.

Once again, the Marriott delivers! We stayed here recently for the Albuquerque Balloon Fiesta, and really enjoyed a clean and comfortable stay at this Fairfield Inn located close to ABQ Sunport airport. We scored discount rates because of the fiesta, and we rented a car, so it was a quick and convenient drive from the airport to the hotel. They also offer a free shuttle to and from the airport. This was a major incentive for us to book here as some hotels in the city actually did not have this option. The Fairfield Inn is clean and you will find all the amenities you require for a comfortable stay at this hotel. From the market (convenience stand) at the front desk, to the free wifi, gym facility, outdoor pool and hot tub, free daily breakfast, and free parking, there's very little else you could require. Our room was clean and the bed was comfortable. The folks at the front desk are so helpful and welcoming. They gave us a few wakeup calls and also arranged for the shuttle whenever we needed help with that. For the sake of convenience, location (close to Balloon Fiesta Park), and comfort, this Fairfiled Inn checks off all those boxes. read more

We stayed at the Fairfield Inn the last week of 2015. Some good comments: Free breakfast buffet (scrambled eggs, cold cereal, and waffles, among many other things) that opened at 6am. Free parking and airport hotel shuttle. The price @ $79 per night. We saw a coin-operated washer/dryer on the 4th floor, a swimming pool, and a gym with 1 treadmill, 2 elliptical machines, and 1 stationary bike. We did not see the pest problem others have written about. Some other observations: No Book of Mormon (only the Gideon Bible) in the night stand drawer. No lotion, just the shampoo and conditioner; Lotion was needed because ABQ can be very dry. Bath tub drained slowly, so we showered in a puddle of water. The newer AC/heating unit underneath the window is quieter than other hotels, but still annoying. When we arrived, the coffee machine was unplugged and the 3 pillows of one bed were sitting on the other bed. read more

I stayed at this hotel for three days in July and I loved it. Everything about this hotel is nice from the rooms too the pool. The rooms are spacious and have very nice beds. Breakfast is great and the staff is helpful. The general manager was always willing to help me with anything I needed; the rest of the staff was also very helpful. I didn't go to the pool or the gym, but they looked very nice. I always choose Marriott when going on trips because I haven't been disappointed with them. This hotel is one of those great Marriott's. If you want a nice hotel with great room rates then you should stay here. read more

TERRIBLE PLACE-DO NOT STAY HERE! Stayed here for 1 night and endured a gang of unsupervised teenage boys running up/down the hallways, dragging mattresses from someone's room and hiding it at the other end of the hallway as a practical joke, along with constant door slamming that didn't stop until just after 5AM. Called security at 10:30pm, and again at 10:40pm. When security finally showed up he found the mattress at the end of the hallway and I kid you not he just smiled and grinned. Thinking back on the situation, I should have gone into the hallway, taken pictures of the guys making all the noise and called the police since the hotel did not/would not do anything. The least the hotel could have done was station a security guard on the floor to see who was running up/down the hallway and slamming doors to find out who they were and throw them out. Instead, they did NOTHING. Not even comp our room when we complained the next morning. DO NOT STAY HERE unless you want to join the teenagers for some shenanigans. read more

While we were checking in, we noticed a male hassling a female guest in the lobby area insisting that he'd met her previously at a nearby hotel. He finally left her alone, and we completed our check-in process. As we were walking toward our room, we heard a voice call out from behind us "What's the problem guys?" We turned around to find the same gentlemen approaching us in an aggressive manner. He was complaining about the race of the front desk agent, and started screaming at us insisting that we were pointing him in the wrong direction for the elevator. He was not a hotel guest and clearly didn't belong in the hotel. We were highly concerned for our safety. Upon entering the room, we immediately called the front desk and reported the situation. Several minutes later, we went downstairs only to find the same man sitting in the lobby. We asked the front desk staff if the police had been called and why he wasn't removed from the hotel. They told us that they had given the man 15 minutes to find his way out of the hotel or they would call the police. The lack of urgency of having this man removed from the hotel after making guests feel endangered is utterly inconceivable. I won't even take the time to elaborate on the slow internet speed, the hard chewy scrambled eggs at the breakfast buffet, the dirty draperies in our room, the worn/tired scuffed furniture in the rooms and the dirty/littered carpet in the hallway areas. When hotel staff doesn't react quickly when guests' safety is compromised, nothing else matters. Will NEVER stay here again. And, before the GM replies that the hotel is under renovation and will be better, it's critical to note that the nasty black caulk in the bathrooms can be replaced for pennies. It doesn't take a full renovation to keep these areas clean. Filthy hotel with poor service. Worst hotel experience ever. read more