We chose this hotel mainly because of the pool, but when we arrived, it was under construction…read more There was no mention of this anywhere on the website or in the hotel information, which was really disappointing. If we had known, we would have booked somewhere else. For being the most expensive hotel in the area, it was definitely not worth the price. The TV barely worked, the shower pressure was very weak, and the towels were incredibly rough and uncomfortable. The only thing I genuinely liked was the shampoo and conditioner they provided. Overall, this hotel did not live up to the price or expectations. I wouldn't stay here again unless they make some major improvements and are more upfront about amenities that aren't available.

Hotel was alright. I probably wouldn't come back if I had a choice but it was a work trip. The…read morethird floor smelled like mildew and garbage non stop. And when I went into my bathroom it smelled like that too. I think it's weird that the shower curtain inside part is cloth. How do they clean that? The breakfast was okay. The eggs were never very good.... The sausages fine. Lots of pastry options though if you are into that sort of thing. Overall my stay was fine just didn't feel super clean and cozy. Staff were nice. Oh, there are no vending machines, they have a little "store" by the front desk but the prices of everything are 2-4x the cost. I think that's very not hospitable to take away vending machines and then mark up the price of stuff that's cheaper. Just go to the Maverick gas station down the street if you need something

Such an awesome hotel! We stayed in the Cave Room and I was expecting cheesy and instead got blown…read moreaway! Attention to detail, breakfast options delivered to room, kind staff, all around amazing! We were in town visiting a friend, but if you're in town and looking to splurge a bit for a fun night, this is the hotel you need!

We've stayed here several times over the years. We haven't done the breakfast because we typically…read morecannot eat what is served, for example, this last time was a burrito. We're also up early. Office does not open until 830, so we could not get a second keurig coffee for the machine. The themed rooms are always fun, and we like the hot tubs and showers.

Only stayed here for a night, but it was a beautiful hotel! Everything was so nice, modern. and…read morenew. I will definitely be staying here again. The bed was super comfy and the staff was friendly. I got in late and had to leave early and was so bummed I didn't get to spend a little extra time in the room cause it was so comfy! Super centrally located as well. Highly recommend!

This was a good Courtyard for a one night stay. They are located atop of a hill in the Pocatello…read morearea. Check in was quick and easy. We received a room with a king bed. The room was nice and comfortable. It had a small sofa bed. They had a refrigerator and microwave in the room. Bathroom amenities included Bonvoy special shampoo, soap and conditioner. Their gym had ellipticals and treadmills. Dumbbells were available. The gym was clean and had wipes for you to clean up after yourself. Breakfast was served in the morning downstairs. Platinum and above members are given $10 credit breakfast credit with most items costing a little more. If you want coffee, it will cost you. This Courtyard was able to give me a good night of sleep so that I could drive another 7 hours the next day. It's a good hotel to stay at if hotels aren't available in the Idaho Falls area.

We love staying here with our two small fur babies. Everyone is always so nice. And the laundry…read morearea is a plus. Mo voins needed.

As Hilton Diamond members, we've stayed at many Hilton properties, but unfortunately this was one…read moreof the worst experiences we've had. The biggest issue was the lack of sound insulation. From the moment we checked in, we could hear children running and jumping nonstop in the room above us. We tried to be understanding at first--kids need to get their energy out--but it became excessive. It continued into the night and then started again early the next morning around 7:30 AM, waking us up and going on for hours. We called the front desk, and the response was disappointing. We were told that quiet hours are from 11 PM to 8 AM, so there wasn't much they could do. While I understand policies, constant running and jumping all day is not reasonable and made our stay extremely uncomfortable. After pushing the issue, they said they would call the room, but nothing improved. Ultimately, the noise made our stay miserable, and we ended up leaving early just to get some peace. As loyal Hilton guests, this experience was really frustrating and honestly reflects a decline in the level of service we've come to expect. We won't be staying at this location again.

Absolutely amazing nice people here. Our room was clean and all staff were very nice and friendly.read more

Out of all the hilton locations I stay at in Idaho, this one always under performs…read more Check in you actually have to ask for water, the other locations actually acknowledge you by name and status and ask you how many waters you would like. Coffee in the lobby is cold. Coming in on a 30 to 40 degree day outside a warm cup of coffee would've hit the spot. Kleenex tissue box had two tissues in it. Had to send a message to have another box brought up to the the room. Overall disappointing hospitality.

We decided to do a 10 day road trip from Orange County, California to our timeshare in Northern…read moreIdaho which would be a 20 hour drive! Obviously, we made several stops and stayed the night until we would hit the road again. 9 hours later from Las Vegas, we stayed in Pocatello. I am so glad we booked our stay here at La Quinta. When we got here, it wasn't snowing yet, just a few flurries. I am giving this hotel 5 stars because of the friendly service, comfortable accommodations, complimentary breakfast and cleanliness. Although the breakfast wasn't like it used to be where they had stations and everyone can grab and go or dine in, but because of the pandemic, the breakfast is prepackaged in brown bags with water, fruits, muffins etc. The lady at the concierge (I wish I remembered her name) she was kind enough to recommend the best pizza place for delivery - Big Foot Pizza. They even delivered directly to our hotel room. The room was very clean & spacious, the beds were comfortable - to say the least, we overslept! The best part of our stay here... we woke up to snow! We looked out of the window the next morning and all of the cars in the parking lot were covered with SNOW! My kids couldn't wait to go outside! This was our first snow fall experience and we haven't never seen this much snow, it was amazing!

Checked into the room and found the refrigerator door opened with wet towels hanging out. Night…read moreemployee couldn't help me except to change room which was a downgrade. The day manager couldn't help me either because she said the first room must have be a glitch and she seemed to be mystified of what happened. We were hoping for either a partial refund or credit but was never offered it. I was tired and wasn't in mood to argue so I left very disappointed and would never stay at a Wyndham hotel again.

The hotel needs some serious remodeling of the rooms. My daughter, who has special needs but is an…read moreadult got "kicked out" of the breakfast area because she was too loud. Not my favorite small town except for the delicious food at The Sandpiper restaurant.

We stayed here several times a year. The last two times we stayed the rooms were not up to…read morestandards . Two queen beds and one had black hairs all over. It was obvious the sheets had not been changed and I took my shoes off and stepped in a huge puddle of pee on the way to the restroom. Dog hair all over the floor near the entrance to the restroom. We will drive a little farther before stopping from now on. The food in the bar has always been good so it's a bummer

We stayed at this hotel for a night during our trip to Yellowstone, both on the way there and on…read moreour return. The location is very convenient, situated right at the intersection with some restaurant chains and gas stations close by. Parking was ample and easily accessible. While the property is a bit older and does not have an elevator, the room was clean, spacious, and well-maintained. It was definitely worth the price. What truly stood out was the hospitality; every staff member was friendly and polite.

This hotel was quiet, comfortable and clean. I was exhausted and this place gave me the much needed…read morerest. Pool and jacuzzi open until 10pm for kids, midnight for adults. Staff is incredibly kind. My kids went back for 3rds for breakfast!! I had a small report on a stained coffee maker and they were immediately on it (actually said they would check every room) Highly recommend. Will definitely return when we travel this way again.

Pros- Greeted with a great outdoor BBQ area, with available utensils! Friendly check-in & fresh…read morebaked cookies! Also nice coffee bar & fresh lemonade. Clean room. Bed was very comfortable with excellent pillows & sheets. Full kitchen in 2-bedroom suit with ALL appliances, including coffee maker, full oven/stove, dishwasher. Shower pressure was very good with lots of lotions, etc. Nice towels too! Really enjoyed the shower. Pool, spa tub & gym on premises. Free breakfast buffet was extensive and fully stocked up to closing at 9am. Eggs, bacon, hot oatmeal with toppings, yogurt, oranges, cereal & milk, bagels, muffins & toast, cream cheese & jelly/peanut butter, country gravy & warm biscuits. Large, warm & inviting breakfast seating with large-screen TV. . Cons- Seriously overpriced snack market, next to reception. Quirky building layout, difficult to find elevators. Room was...meh. Carpet appeared new, but all else was well-worn. Black-out curtains were beat with smalls holes. Bathroom toilet paper holder was broken with missing bar. TP was on top of tank. Water damage & chipped tiles around shower/tub. No robes, nor slippers (but not promised, either). Paper towel roll was almost empty, no replacement in room. Disposal switch for sink, but no disposal under sink. Pool had pealing ceiling, worried about chunks of paint falling in water. Back door to pool was propped open with a chair, so any non-guest could enter property. . We would return, after they refresh the property and update.

**DISCLAIMER** -- this is NOT a Corporate-owned Marriott/Towneplace Suites. This is TUSCANY HOTELS,…read moreL.L.C. doing business as ("d.b.a.") Towneplace Suites. You can verify this yourself on either the D&B Business Directory and/or state business registries, as both are free to search. If you sort reviews by "Newest First" you'll see that the establishment has gone from 5-star to 4-star to... 2-star with me. I'm not going to give them 1-star, it was at least stay-able, for a night in a pinch, but holy hell does this place not live up to the Marriott brand name. I feel bad because franchises of a corporate brand name are left with all the risk when the economy tightens, and it definitely shows at this place. Yes, as previous reviews have said, this place is well-worn. So you don't need me to elaborate on that. But what I WILL elaborate on is that BECAUSE the place is well-worn AND we're in the economic state we're in (recession-"ish"), I'm guessing the cost of repairs has gone up due to supply chain cost/price increases (e.g. the cost of repairing a toilet in 2026 is SIGNIFICANTLY higher than in 2019). As a result, the establishment is NOT getting better. When we arrived, the front desk was nice. OK, that's an easy fix, nothing there, nice lady at the front, check-in was relatively smooth, yada yada yada. But we get to the elevator and it's.... out of order. Whatever, we take stairs, to the third floor, eh, that sucks, but whatever, shit happens, I guess. Get to the room on the third floor, and the inside of the room smells like someone had smoked there, and the maintenance team perhaps had just put in an ozone machine in an attempt to "de-smoke" the place instead of, say, replacing furniture, repainting the walls (my girlfriend works in property management so this is the typical SOP for when a tenant smokes in a non-smoking property). So Tuscany Hotels LLC is cutting corners, and I'm not sure if it's because they're cheap (e.g. if i were not giving benefit of the doubt) or if because cost of repairs and M&O (maintenance & operations) costs are getting too high (e.g. if i WERE giving benefit of the doubt). Either way, I paid more to stay at this place even WITH Beneplace (employer-provided hotel discounts for personal stays) compared to staying at a resort hotel in Yellowstone literally the next day that was NOT Marriott branded. Also... Breakfast sucked. This is a company-wide problem, irrespective of franchise or corporate, as all locations I've noticed (non-luxury like Residence Inn, Towneplace Suites, Fairfield, Element BUT ALSO LUXURY Marriott brands like Westin, Marriott, JW Marriott, etc) are all serving the same, shitty, microwaved, "big premade eggs in a bag" for breakfast. When ALL the different tier of hotels in a corporate brand are serving the same slop, all the hotel tiers become... The same. Again, this is the economic reality we're in, so I'm trying to write this review with understanding, but understanding doesn't mean you get a free 5-star review, nor does it mean an automatic 1. I think a 2-star review is fair. It shows that this place is reflective of its current 2-star customer experience, but it also shows that there is potential upside for this business to turn around.

The hotel was very clean. The staff was very friendly.Unknowledgeable, the free breakfast they had…read morein the morning was absolutely great. My room was exceptionally clean. They also have dinner serves the food was very reasonably. Diffently will come back if Im in Pocoallea.

started by waiting for help to check-in at front desk. I went to park my car near side entrance,…read more and almost stepped in dog business left on the parking lot. Once in room, I could see the age of hotel. Filthy vents on ceiling and in air conditioner wall unit. Old light fixtures in bathroom and the shower-head looked like it needed replacing. Heard a small dog barking for over 30 min and husband had to alert front desk about the dog. (it was left alone in room) The pool was closed, so grandson couldn't swim. No plans to stay here again as was on way to Yellowstone.