I Can hardly believe how amazing the rooms were (we had a 2 room suite at VERY good prices). The…read moreplace was very clean and modern, nice common areas, amazing view... but with all that, the MOST AMAZING STAFF!! I've never had such a great experience. The shuttle was busy and the sales manager Amanda gave me a ride in her personal vehicle!! I often stay in more expensive hotels to be sure I get a great nights rest- they generally are quieter and cleaner... but this hotel is as clean, quiet, great amenities, wonderful staff. Absolutely amazing. Book it.

First off this place is a construction zone. No parking, no pool and no work out center no real…read morebreakfast center. This was never disclosed when we made the reservations months ago. Had to listen to an electric motor hum somewhere try and start and thermal out on overload. Great nights sleep, not

They use scented laundry soap, so if you are sensitive to chemical fragrance, this may not be the…read moreplace for you. There is a sign on the bed that says to remove bedding before lying on it. When I did, I was bombarded with the scent of Tide. They did offer us another room and offered for the owner to bring in other sheets. When we got to the second room smelled of the chemical laundry soap upon entry. They graciously refunded our room. I was very disappointed we didn't get to experience this place. The one star is because when I complained, the clerk said they use the scented laundry soapbecause of complaints of unscented sheets. Those who are allergic/sensitive can't use them, while people that just like it can go without the smell without physical consequences. There is just no reason to subject people to those chemicals just because some people like the fake smell. There are completely serious about the 4:00 check in and charge hourly to check in early, but you have to book that ahead of time. Breakfast isn't served until 9:30 AM at the earliest. Coffee in room, but no real cream, just fake stuff.

Such an awesome hotel! We stayed in the Cave Room and I was expecting cheesy and instead got blown…read moreaway! Attention to detail, breakfast options delivered to room, kind staff, all around amazing! We were in town visiting a friend, but if you're in town and looking to splurge a bit for a fun night, this is the hotel you need!

Room was really clean and the breakfast was everything you could want. Chris was really helpful and…read moresuper friendly. Best place to stay in Pocatello, well worth the price.

Located serenely on top of a quiet hill, overlooking the city of Pocatello and not far from it's…read moreMedical Center, I HIGHLY recommend this hotel! It was SO clean and well maintained, that I THOUGHT it was only a year or two old! The staff is friendly and courteous. When the elevator had a malfunction for a couple hours, staff helped carry luggage, etc. up the stairs. Cheerfully too! And it was fixed in short order. They have an on-site laundry available, which was very much appreciated after visiting Yellowstone and the Tetons. The room is large with a K-cup coffee maker, mini fridge and microwave. Linens are breathable and comfortable. The breakfast has hot entries, fresh fruit, oatmeal, and a variety of various bagels, English muffins, and waffles. The bacon was fabulous! They had everything one needed! It also was the very first time I have seen Korean gouchujang sauce offered next to the salsa! One of the most pleasant stays we have ever had in a hotel!

As Hilton Diamond members, we've stayed at many Hilton properties, but unfortunately this was one…read moreof the worst experiences we've had. The biggest issue was the lack of sound insulation. From the moment we checked in, we could hear children running and jumping nonstop in the room above us. We tried to be understanding at first--kids need to get their energy out--but it became excessive. It continued into the night and then started again early the next morning around 7:30 AM, waking us up and going on for hours. We called the front desk, and the response was disappointing. We were told that quiet hours are from 11 PM to 8 AM, so there wasn't much they could do. While I understand policies, constant running and jumping all day is not reasonable and made our stay extremely uncomfortable. After pushing the issue, they said they would call the room, but nothing improved. Ultimately, the noise made our stay miserable, and we ended up leaving early just to get some peace. As loyal Hilton guests, this experience was really frustrating and honestly reflects a decline in the level of service we've come to expect. We won't be staying at this location again.

Good hotel and clean. Beds are comfortable and staff is super nice…read more Check is was fast and efficient

Out of all the hilton locations I stay at in Idaho, this one always under performs…read more Check in you actually have to ask for water, the other locations actually acknowledge you by name and status and ask you how many waters you would like. Coffee in the lobby is cold. Coming in on a 30 to 40 degree day outside a warm cup of coffee would've hit the spot. Kleenex tissue box had two tissues in it. Had to send a message to have another box brought up to the the room. Overall disappointing hospitality.

Great stay! AhHani at the Front Desk was delightful. A great representative of the brand. Super…read morecomfortable bed in a spacious room. Nice breakfast with many options. Two lovely closeby restaurants offered 10% discounts.

Beautiful and clean. Loved breakfast and a jetted tub in room!! Walking distance to gas stations…read moreand restaurants!!!!

Avoid! Do not stay here! Our room smelled musty, almost like a mix of body odor and mold. Try to…read moreavoid the elevator if possible; it is very janky and every time I used it I felt like it was going to break down every time. The breakfast was mid with soggy eggs, dry potatoes, and bacon that felt like I was eating cardboard. The service during check in was quick and efficient, but far from friendly. Only redeeming quality was getting a 10% off discount at the Applebee's next door because we were guests of the LA Quinta.

The hotel needs some serious remodeling of the rooms. My daughter, who has special needs but is an…read moreadult got "kicked out" of the breakfast area because she was too loud. Not my favorite small town except for the delicious food at The Sandpiper restaurant.

We stayed here several times a year. The last two times we stayed the rooms were not up to…read morestandards . Two queen beds and one had black hairs all over. It was obvious the sheets had not been changed and I took my shoes off and stepped in a huge puddle of pee on the way to the restroom. Dog hair all over the floor near the entrance to the restroom. We will drive a little farther before stopping from now on. The food in the bar has always been good so it's a bummer

We stayed at this hotel for a night during our trip to Yellowstone, both on the way there and on…read moreour return. The location is very convenient, situated right at the intersection with some restaurant chains and gas stations close by. Parking was ample and easily accessible. While the property is a bit older and does not have an elevator, the room was clean, spacious, and well-maintained. It was definitely worth the price. What truly stood out was the hospitality; every staff member was friendly and polite.

This hotel was quiet, comfortable and clean. I was exhausted and this place gave me the much needed…read morerest. Pool and jacuzzi open until 10pm for kids, midnight for adults. Staff is incredibly kind. My kids went back for 3rds for breakfast!! I had a small report on a stained coffee maker and they were immediately on it (actually said they would check every room) Highly recommend. Will definitely return when we travel this way again.

Pros- Greeted with a great outdoor BBQ area, with available utensils! Friendly check-in & fresh…read morebaked cookies! Also nice coffee bar & fresh lemonade. Clean room. Bed was very comfortable with excellent pillows & sheets. Full kitchen in 2-bedroom suit with ALL appliances, including coffee maker, full oven/stove, dishwasher. Shower pressure was very good with lots of lotions, etc. Nice towels too! Really enjoyed the shower. Pool, spa tub & gym on premises. Free breakfast buffet was extensive and fully stocked up to closing at 9am. Eggs, bacon, hot oatmeal with toppings, yogurt, oranges, cereal & milk, bagels, muffins & toast, cream cheese & jelly/peanut butter, country gravy & warm biscuits. Large, warm & inviting breakfast seating with large-screen TV. . Cons- Seriously overpriced snack market, next to reception. Quirky building layout, difficult to find elevators. Room was...meh. Carpet appeared new, but all else was well-worn. Black-out curtains were beat with smalls holes. Bathroom toilet paper holder was broken with missing bar. TP was on top of tank. Water damage & chipped tiles around shower/tub. No robes, nor slippers (but not promised, either). Paper towel roll was almost empty, no replacement in room. Disposal switch for sink, but no disposal under sink. Pool had pealing ceiling, worried about chunks of paint falling in water. Back door to pool was propped open with a chair, so any non-guest could enter property. . We would return, after they refresh the property and update.

The Customer Service Staff was phenomenal. Breakfast so/so,…read moreeggs were cool? Establishment needs updating. Beds were comfortable, rooms were clean despite being outdated. Like I stated earlier the Staff is phenomenal and made our stay pleasurable

Top notch customer service from Colton upon check in, he was very efficient , helpful and lots of…read moregood positive energy, and it only took less than 3 minutes from the time we arrived to the time we got our room keys. The hotel is clean and the indoor pool area is awesome!

started by waiting for help to check-in at front desk. I went to park my car near side entrance,…read more and almost stepped in dog business left on the parking lot. Once in room, I could see the age of hotel. Filthy vents on ceiling and in air conditioner wall unit. Old light fixtures in bathroom and the shower-head looked like it needed replacing. Heard a small dog barking for over 30 min and husband had to alert front desk about the dog. (it was left alone in room) The pool was closed, so grandson couldn't swim. No plans to stay here again as was on way to Yellowstone.