Overall our experience at the Hampton Inn was pretty positive except for one major thing. First…read morethe positives, Staff - the front desk attendant was very friendly and accommodating. The staff also left us a goodie bag in our room with a personalized note as I'm Gold Status. Cleanliness - everything we saw was clean and orderly. It looked relatively new and well take care of. Showers - water pressure was good and it was HOT!!! Almost too hot to start with. The negatives: Construction - this isn't anything the hotel can help but it was a mess trying to get in there and find it because of construction. Bed quality - this was the biggest drawback for my wife and I. The bed was FIRM... like sleeping on a rock firm. We like a softer bed and this one caused some problems sleeping. If you like a firm mattress this may be perfect for you. The neutral items: Breakfast - we left too early to get breakfast so we didn't have a chance to try it. Overall, I would give them another try to see if all the beds were as firm and since there were so many positives.

This Hampton inn is what have grown accustomed to getting in their product…read more Everything was just like you would expect. Clean and comfortable. Friendly staff. Breakfest bar could have used a couple more options but not a big deal.

This place felt right out of a book, it was retro, quaint, and run by a lovely local lady. I love…read moresupporting mom and pop business like this one. The room felt like a cozy cabin, I loved the vintage touches from the quilt to the blue tile in the bathroom, and the lovely view of the woods out back. Will definitely stay here again if I pass through the area.

we stayed here on our way back from upstate NY after being totally disappointed at the Quality Inn…read morein Richmond on our way up there. Wish I had found this place on our way to Rochester and so happy we did stay there on our way home. Clean, big TV with lots of channels, lots of room and extra chairs and desks if you want to get on your computer. Quiet the night we stayed there and highly recommend it. The Quality Inn in Richmond is another story. Do not go there and I'll write a review for them. The Golden Inn is a great place to stay, reasonable and good location.

Clean rooms and friendly staff. Check in/out was fast and easy. Onsite gym and nice lobby area…read more Hotel has parking and is a close drive to restaurants.

Dislikes: - NO water pressure for shower or sink…read more- WARM (not hot) water at best - Check In Associate was very rude and condescending - Only one tiny bar of soap provided - Very thin TP - Could hear dog barking as soon as I entered my room - TV remote was hard to use and they offer limited channels Likes: - 24 hour coffee - Grab bars in tub/shower - Tub non-slip flooring - Very friendly night front desk person (Tay)

DO NOT STAY HERE! IT'S FILTHY…read more They don't clean bathroom floors or entryway floors and don't care. Paid for room through Booking.com First room had sticky bathroom floor and I wiped the floor with a tissue. It was filthy. They gave me another room and it was equally as filthy dirty. Went to front desk both times and clerk rolled her eyes and asked if my shows were dirty and she was extremely perturbed. I could not stay here. Too filthy dirty. Manager gave partial refund. Seriously!

It won't let me give a 0 . This place is a dump!!! Dirty, old, dirty and did I say old! Needs…read moreupdated BAD! Do not stay here!

Let's place this disgusting in smelling and dirty. What bothers me is this is becoming a standard…read morefor quality in as it's being taken over by and run by indians from India. There's a lack of cleanliness standards, and a lack of care. Quality needs to wake up before these new owners or managers continue to deteriorate their crumbling brand

My wife and I stayed at your hotel on the evening of 12/22/2023. We were driving in from New York…read moreto Arkansas to visit our daughter for Christmas. I must say that our experience at you facility was terrible. I called in advance - since we were traveling with our little dog - just to make sure the hotel was pet friendly. I was greeted by a person on the phone (named "O'Neil") who answered all my questions with one word replies. At no time did he mention that the hotel was "under construction/renovation." As we checked into the hotel - his demeanor was no better. As an FYI - when an employee works in the "hospitality business" ........that employee should be "hospitable" to customers. That was out introduction to your hotel. Upon checking into our room (Room 246) - my wife and I were shocked at the room condition. I've attached photos: - Entrance to room was not vacuumed - Bathroom vanity was covered in paint stains - Light on top of bathroom mirror was cracked - Walls in bathroom were cracked and in need of repair - Piping was rusted and covered with paint - Air filter over shower was filthy (possible mold) - Towel used for shower floor was ripped (I've used better towels for rags) - Door jam at entrance was cracked To make matters even worse - my wife and I had been traveling for over 12 hours. We were exhausted. I went down to the lobby to ask O'Neil if he could give us a cup of milk. He told me the hotel had no milk. That was a lie. Upon speaking to Everton & Dina the next morning - they informed me that milk is available - but hotel policy is to not share it with guests. I can understand this (although I've traveled extensively in my career - and I've never asked for a cup of milk before and been lied to and refused). Most vending machines were out of order (see photos). Signs in the hotel stated "Please Excuse Our Dust." I can honestly say that I've never been in a hotel in such poor condition in my life. If renovations were being made - I should have been notified in advance. Additionally, I should have not been assigned to a room that clearly was not in acceptable condition. To be fair - I place no blame with the cleaning staff assigned to our room. I'm sure they were doing what they could with a substandard room. I spoke to Everton on the morning of checkout. He was very nice and helpful. I also spoke to Dina - who made notes regarding my experience. On a final note - my wife and I went to the breakfast "buffet" on the way out. Equipment was out of order - and the orange juice from the dispenser was rancid (with a brownish color).

This hotel was okay. The breakfast was adequate, but not great. The room wasn't as clean or at…read moreleast had stains on the furniture. The bed wasn't that comfortable and the office chair wasn't good for the back. I'd say ho hum at best.

Stated here while in Richmond for a business meeting. Robert and the staff were extremely friendly…read moreand welcoming! The hotel and room was super clean and we will be staying here again in the future! Bed was a little harder than I am accustomed to but overall a great experience!

Nice clean hotel, staff is very friendly. Good breakfast selection. Convenient location to I70 but…read morethe road construction is a headache to navigate. Rooms seem reasonably priced.

Not a good experience under renovation in late April. The check in was friendly enough then just…read moredown hill. My King room appeared to receive a facelift, but it was not complete with missing baseboard. The bathroom missing caulk behind the sink. The AC was not cool enough, the bed was reasonably comfortable, the bedding was clean. The breakfast area was also under renovation. They did provide a free meal, but I bypassed it. Frankly it looked awful. The coffee was poor. I would not return renovation or not.

The rooms are clean, the bed is comfortable...my only complaint is they don't have any extra…read morepillows...ever! We have been here several times. They have a good breakfast...even bacon on a couple days! Nice indoor pool. You can walk to several stores and restaurants nearby. Plus several more with a vehicle!

Everything was great. One thing I would request however was for a little warmer pool. Definitely…read morechilly and kids only swam for about 45 minutes before they couldn't swim any longer. Staff was great and breakfast was wonderful. Just wish the pool was kept warmer.

My wife and I recently had the opportunity to travel to Ohio, and while there we had the pleasure…read moreof dining with friends at Silas, located on the corner of Main Street and Center Street. From the moment we walked in, we were impressed. The restaurant is absolutely beautiful -- warm, inviting, and thoughtfully designed. The food was nothing short of amazing. I ordered the Applewood smoked 22oz ribeye, which was cooked perfectly and packed with incredible flavor. It came with a salad topped with a truly outstanding dressing that complemented the meal perfectly. My wife chose the double smashed cheeseburger, and she couldn't stop talking about how delicious it was -- juicy, flavorful, and cooked just right. For dessert, we were lucky enough to try several creations made by Kim Davis, and they were phenomenal. The pecan pie was rich and perfectly balanced, the upside-down cake served with vanilla ice cream and pistachio crumb was both comforting and elevated, and the coffee crème brûlée paired with chocolate ice cream was an unforgettable finish to the evening. Overall, it was an amazing dining experience from start to finish. If you find yourself in Ohio, this is a place you absolutely don't want to miss.

Everything is amazing here, from the rooms to the food and drink. Chanda and Kylee are amazing…read morepeople. Friendly and welcoming. I come back every year from Maryland for the races. A true gem in Ohio.