Fantastic service.. Great personality…read more Joby was absolutely amazing! Thank you so much!

Paid the service technician at the time of a repair. When I requested an invoice, it shows that I…read morewas overcharged over one hundred dollars. My emails to their accounting department went unanswered, they claim they didn't receive them (BS), so I called. I received an email from a manager(?), to which I responded with the information - again. Again, no response from this company going on over two months now. If you hire them, insist on an itemized invoice before you pay . Also, their service call rate seems to be higher than their competitors

I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

After reporting a furnace issue (ignitor continually activating after burner was ignited and blower…read morerunning) to my home warranty company, they sent a contractor technician. He diagnosed that the blower needed to be replaced. (I am a certified aero engineer, so am familiar with ignition and burner systems) When questioned about the continuously activating ignitor, he indicated that the continuously running ignitor was "normal." When I sowed him online that the continuously activating ignitor was not normal and could be dangerous, he didn't 52 minutes researching Google on his cell phone and did not change his diagnosis or estimate fir cleaning the fan and replacing the blower that was working fir an additional $240 over the warranty's initial service fee. I called highly recommended Air Systems Solutions in Ventura, CA who arranged for a technician visit the next day. He was very courteous and did a very thorough job and replaced the ignition panel. Aside from the part itself, the service fee was less than half of the original contractor's estimate. Highly recommend work from Air Systems Solutions in Ventura CA.

We recently had a heat pump installed by Air System Solutions and we couldn't be happier! From bid,…read moreto installation, to obtaining our permit we were very happy with our decision to go with Brian and his team. They also made sure we got all the rebates we were eligible for! To top it off their price was competitive and they were able to get us on their schedule in just a couple of weeks. We would recommend them and if we have another project would definitely work with them again. Thank you Brian and the Air System Solutions team!!

We have used this company twice now and both times our experience has been wonderful. Their…read morecommunication is excellent. Our technician was kind, smart, and fixed our issue both times in about 45 minutes. I am so grateful to have found this company, as who doesn't need a go to a/c company especially up here in Ojai.

Douglas (the owner) came on time and was the friendliest technician that I have seen in a long…read moretime. He worked fast with precision locating the faulty part and replacing it. At the same time giving me good tips on how to take better care of my AC unit. Best of all, the price was very reasonable. I truly can recommend him and his company!

Came out in April of 2018 to inspect Day&Night/Bryant unit not lighting up. Service guy pleasant,…read moreas was office staff. Was told part no longer manufactured, can't find any. Were quick to offer financing on new heater. Skip to Jan 2023, had another company check out. Part not only still available and manufactured, but unit was repaired quickly and working great now. Froze for 6 Winters unnecessarily. Never calling them again.

No showed to my appointment that was booked almost 3 weeks out. Didn't get a call, getting ahold of…read morethem is impossible. Completely unprofessional business, if they weren't contracted with my property managemen Co. I'd go through someone else!!

Have used Alan for service and replacement in two different places and find him to be honest,…read moreknowledgeable and fairly priced. He responds quickly and communicates very clearly

I had a great experience dealing with Alan with AC Technology Heating & Air. He recently replaced…read moreour condenser unit and installed a UV air purifier to our system, and was fast, friendly, professional, and courteous. I highly recommend him and his services to anyone needing any HVAC work done.

Left numerous VMs over several weeks - never a call back. I understand being very busy and even…read morebacked-up for weeks before they can come, but I don't understand how a pro, long-standing-in-community simply ghosts you and your phone calls. Do you not have an office admin whose job is to returns calls and makes appointments?

I personally had a great experience today in a bit great time of my life lol…read more My water heater has been leaking for days and I just found out it has a warranty left in it for five more days. I had to look for a place that services my Brand of water heater, is reputable, and available! They were able to come out SAME DAY and kept me informed throughout the day of changes in eta. There was a pretty big change in eta but that worked out for me because I was just leaving work to meet their technician. The technician (Roberto Ramirez) was kind and patient and explained what COULD be wrong and what was ACTUALLY wrong. He told me what to look for in the future and possibly how to prevent it from happening again. He told me how to maintain it going forward and some other tips and tricks that might help extend the life of my water heater. Additionally, he contacted the warranty company and worked with them to get the needed part today at zero cost to me which you would think might annoy a company or technician but he didn't seem bothered at all. I appreciated the time put into explaining everything to me as well as fixing the equipment. Would recommend. PS look online for coupons or specials to mention :-)

Immediately answered my repair request on my HVAC when it broke down. They were able to fix my HVAC…read moreunit quickly and had it up and running in about a half an hour. I highly recommend them to you. For me, I was very happy with their service and prices.