DO NOT HIRE THIS PERSON! We gave them hats and patches to…read moreattach, and they completely went offline and won't even answer our calls. They took the hats and the patches, and now there's no one we can reach.

I had a wonderful experience with this embroidery shop. Their customer service was excellent from…read morestart to finish, and communication throughout the process was clear, timely, and professional. The quality of the work truly stood out every detail was beautifully done and exceeded my expectations. It was a pleasure working with Marylyn and the entire team. They were attentive, easy to work with, and clearly take pride in what they do. I'm already looking forward to collaborating with them on future projects. Highly recommend!

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

I was looking for a place that would embroider a sweater I needed for work. I found this place and…read morereally appreciated the work the owner did for me. The prices are decent and the owner was very helpful when it came to helping me bring my vision to fruition, much appreciated. I really liked the final product!

Very happy with the work done here, I went in on a Friday before closing and my item was ready by…read moreWednesday. Very quick turnaround time and great job done. Prices are also good, I asked other places and they were overcharging for the same work done. The gentlemen that helped me out made sure I was confident with what I wanted and where I wanted the embroidery placed. I will definitely be back if I ever need anything embroidered again.

I needed something embroidered last minute and they told me that I could have it done by the next…read moreday. I drive 2.5 hrs in traffic only for them to tell me that they had business meetings and they couldn't do it.

From the owner: "The Embroidery House Los Angeles is a Full-Service Embroidery, Screen Printing, Fashion, and Brand…read moreDevelopment Company that helps upcoming fashion brands with production, embellishment, branding, and distribution. We also help companies develop corporate apparel and company identity through apparel and promotional products of various kinds from stationery to mugs, and LED products. We work with companies of over the United States and can ship to all 50 States and Provinces, we can dropship and fulfill orders all over the country so whether you need a few shirts for your restaurant or to develop a branded collection of cut and sew garments, or build a brand identity for your tech startup Los Angeles Embroidery house has your covered."

We placed an order of 100 hats from this company, who we have worked with before, & ALL the hats…read morecame back w/ horrible quality. The font was illegible, inconsistent AND the stitching was already coming off. We reached out to Jose asking for them to be redone since the quality was poor & he kept blaming it on the design size. Regardless of the design, the stitching should NOT be coming off. Jose is avoiding our texts/calls since we asked for a refund if he was not willing to redo our order. Extremely unprofessional behavior. At at this point he's pocketing our money. Don't use this company.

Have been in contact with Jose Ponce regarding the poor quality of the embroidery on our recent…read moreorder. Our team urgently needed 100 hats for an important event, but the final product appeared rushed and unacceptable. The print was noticeably crooked and misaligned, making the hats essentially unwearable. Communication throughout this process has been disappointing. We've received little to no response--no callbacks, no texts--repeatedly reaching out and to emphasize this is our 4th project we've ordered 100+ hats from them spending well over $1,000 and no accommodation at ALL. The star is crooked and the "EST" looks like BST barely can't even see the 2018

Almost twenty-years later and this is still my #1 go to shop for AMAZING silkscreen shirts, hoodies…read moreand jacket as well as any type of embroidery on ANYTHING! I have tried other places and the work has been good however, I always come back here bcos their work is GREAT!! This is a family owned business and each family member I have dealt with over the years has been 100% honest with me, offers me the best prices sac and every time, always delivers days ahead of schedule and always delivers the BEST customer service and BEST custom work ANYWHERE!! If you want a great and positive experience, please try T-shirts Haven the next time you need custom silkscreen and /or embroidery work

They don't rate any stars.It was the worst experience I have had ever in dealing through Temu…read more First off they split my order to apparently up the cost. 6 times in the course of the day I tried to update my address because I was moving. T-shirt Haven't refused to do the address change. If you want to avoid a hassle and bad experience don't do business with them.

This is a new customer i would like to say that I had a great experience with this business…read more The gentleman Robert really went beyond with the customer service side. I got my item same day. Everybody like the item I wore had a special event to attend .

Had to report them for fraud for lying about their guaranteed delivery and then they won't keep it…read moreif it costs them any money so they delivered after the extra I paid to rush the order. I had to eat the costs of making up for their late delivery and then they refuse to honor their guarantee to have it delivered by that date. Never do business with them.

NSP Printing takes care of Southern Califonia Lil Maniacs gear! Excellent service and staff is…read moreknowledgeable and professional. Thank you!

From the owner: Screen Printing, Embroidery, DTGread more

Service was A1! The owner is very welcoming and the selection is unlimited! Quality is unmatched!…read moreGo and see him asap! Don't miss out!

If you're looking for great quality uniforms at amazing prices, stop by Rooster Scrubs in the…read moreDowntown LA area. There's a wide variety of choices, including Dickies! David, the owner, was very kind and helpful. So please stop by...it's worth it!!!

Owner is awesome!!!!! Ask for Ronen + he will take care of you!!…read more He can do small orders (1-10 pieces) all the way up to huge orders! I have used him for years!! And best prices in my experience!! Thank you again!!!

TERRIBLE customer service. DONT WASTE YOUR TIME. The one star reviews here point to a consistent…read moreproblem that ninja stitch for some reason refuses to resolve: Ronan. He was incredibly rude and condescending through the entirety of our interaction which ended with me leaving and not completing service. He repeatedly rushed me through my request and my questions and insisted that the work i wanted was not possible and got more rude when i tried to ask for clarity or alternatives. At one point, another worker came up to me to explain the issue but actually started to work with me to find better placement that would still look good, marked it out and everything. He then rushed over to us and snatched my item from his own employee and as we were trying to explain the solution he kept telling her - in front of me like i wasn't there - to tell me no that it can't be done. He then repeatedly scolded me for talking to his employees because they're busy, though she came up to me herself to help. He then took my item back to the office and dropped on the floor and literally kicked it aside to go send me the invoice then brushed past me and said rudely, pay this so we can get this done. i took my item and left, i went to Pico and Main where there are a TON of custom embroidery shops, that are family-owned and great quality. Those shops either gave me options for working around the limits of the item or pointed me to a shop that could get it done. I ultimately found one that completed my work same day, with great quality, and great service, for less money , but any cost would have been worth not working with ninja stitch. PLEASE take your business to a more professional and productive company that will value their customers, craft, and reputation and won't completely play in your face and make you regret walking through their door.