I enrolled my dog in their 3-week board-and-train program for $3,600. During camp, they sent…read moreoccasional photos and videos, which made me feel things were going well. But when I got her back, she was wearing a prong collar -- one of those metal collars with sharp prongs. I was told to keep it on for a week and follow their training modules exactly. We followed their instructions. A week later, I discovered puncture wounds on her neck. They were bleeding and infected, so we rushed her to the emergency vet, where she was treated for several punctures and infection. The bill came to $1,400. When I contacted Benchmark, horrified, the trainer admitted she "had forgotten to mention" that the prong collar should only be used during training sessions and removed afterward. That information would have been critical and could have prevented the injury. The follow up email with instructions also did not mention it anywhere. I still don't know if she was already hurt before she came back home, or if the tight collar caused it during that week, but either way, it was a major oversight. The collar itself was clearly too tight. If they had added just one more link, it would have fit better and may have avoided the injury altogether. Instead, my dog suffered, and the recovery set her back weeks -- undoing much of the progress she had made. Benchmark's official response was that they "take no responsibility" for anything that happens outside of camp. After that, I never heard back from them. My program was supposed to include follow-up lessons, but once I reported the injury, it seems they cut off communication. Between the $3,600 program and the $1,400 vet bill, I lost $5,000 -- and ended up with a traumatized dog who couldn't even continue her training while she healed. They claim to care about animals, but they rely on harsh tools like prong collars and e-collars, fit them improperly, and fail to provide basic instructions on safe use. Then, when their methods cause real harm, they refuse to take accountability. I waited a few weeks to see if Benchmark Dog Training would reach back out to address what happened to my dog. They never did, so I'm sharing my experience here. I cannot recommend Benchmark Dog Training. If you love your pups, look elsewhere.

Marsha was professional and on time. We signed up for private lessons at our home. She was great…read morewith our dog and also us, as first time dog owners. She was knowledgeable and patient. She taught us how to be firm with our spirited puppy while also balancing love and patience. She was great at answering questions we had with challenges. Our puppy learned several commands and we learned some tips and tricks to help our puppy and ourselves be successful in our training goals.

We just finish a 4 week training course with Nancy.We have a 6 week old yellow Lab and found her…read moretraining very professional, precise and informative. Immediately her recommendations changed the way our dog walks with us, no more pulling and loose leash walking making very enjoyable walks. Nancy was always gentle and upbeat in her classes. Would highly recommend Nancy and will seek other advanced training with her. 5 star training!

Didn't have a chance for an in-depth review because there is no response from this business…read more Unfortunately , small business owners may be passionate about what they do, but they often forget the basics of good customer service. How can you grow your business when you ignore new customer prospects....

What an inspiring group! It was founded by a veteran of the United States military who has…read moresustained many wartime injuries while serving in the Marine Corps. The commendable goal of this organization is to train members of the US military to train service dogs, so that military personnel can avoid the high cost of pre-trained service dogs. We were priviledged to benefit from this program. We highly recommend them.

We have a whole new dog because of AADO! Our puppy was a rescue and had some reactivity challenges…read more The trainers at AADO are incredible at what they do and their knowledge of dogs behavior and training is top-notch. We have taken several classes from them and continue with their weekly obedience classes. Our puppy is now a joy and no longer doing all the crazy stuff she was doing.

Very knowledgeable well organized group dog trainers. Completely covered arena for training.read more

Great service at PetSmart Auburn!…read more My cats were hungry due to a total fail delivery from Amazon (because they used USPS to ship pet food to me) I signed onto PetSmart for in-store pick up. Within 15 minutes of placing my order, I had an email that it was ready to pick up. I drove up, called and asked for curbside pickup. Within two minutes the gal was out, my car was loaded, and I was on the way home. Awesome service!

I have gone to petsmart multiple times and haven't had an issue up until now…read more I took my dog in to get a slight haircut and cleaning and showed a picture of what I wanted (same thing as always) and was ensured that was what was going to be done. Upon picking up my dog, I immediately noticed she was shaved completely.... obviously FAR from what I had asked for and I mentioned that I was not happy to which I was immediately dismissed and told "she was matted so we shaved her". My dog was not matted, never has been as I wash and brush her once a week... even then, shaving her was never discussed. When I started to talk to a manager I was immediately asked "was she matted" rather than a slight concern. I have attached the pictures of how she looked before, the reference picture of what I wanted, and how my dog looks currently.

Love Manni, Maisy, and the rest of the family! I had to leave my doggy (Ollie) for the weekend and…read morehad no idea where to leave him with. He's very spoiled and gets separation anxiety (and me too...) so I wanted the best for him. I was considering Pets Hotel until i found out that they crate their dogs most of the day and barely play outside. Ollie doesn't like crates and loves to be around humans and other dogs. So, I did my research and came across Maisy's Mutts! We did a meet and greet 3 weeks before I had to leave for the weekend and it went great. I felt SO comfortable leaving Ollie with the family and Manni kept me updated every day with pictures which definitely helped with my separation anxiety (LOL!). Ollie loves them and he had so much fun with Maisy and their other furry friend. Manni is definitely my go-to boarding place!!!

Treated our dog like part of the family! Excellent care from Manfred and Whitney and they made Tux…read morefeel right at home.

The people here are incredibly rude and disrespectful to not just me. I came in with a dog i found…read moreon the side of the road and they wouldnt take him, so i asked for some towels or something to clean him because hes very dirty and they made it seem like i was crazy for SAVING A DOGS LIFE.

We lost our dog recently and needed to donate many of her things! Very pleased that we could off-…read moreload them to an agency that cares so much for pets!

5 paws up is the best! Jennifer treats our dog "Ginger" just like she is part of the family. She…read moreloves them, plays with them and walks them all the time. She is flexible, reliable and super responsible with all of her clients. If you want a loving home boarding experience....5 PAWs UP is your place!

5 Paws Up is a terrific place to board your dog! The home environment is so much better than any…read morekennel type facility that we've used to board our lab "Sadie". When we used to pick up Sadie from other boarders she was always thrilled to be coming home but at 5 Paws Up Sadie almost seems a little sad to be leaving Jennyfer (the owner of 5 Paws) and the dogs that she has played with! Jennyfer is conscientious in giving Sadie her numerous medications and gives a lot of feedback about how our dog has been during the boarding time. Whenever I board Sadie with 5 Paws Up I'm always confident that Sadie will be very well taken care of!