I witnessed the weirdest exchange today at this location. A nice elderly woman was trying to give another lady one of her coupons and the cashier flipped out and yelled at the elderly lady saying she can't share her coupons! It was insane! The nice lady trying to help out the young woman said it was for ornaments, and she wasn't buying any and could see that the young lady was, so she just didn't want the coupon to go to waste. I have never witnessed anything so crazy at a store like this before. This location has always been problematic with the older guy who works there and/or owns the place being rude to both customers and employees alike, but we will be driving the extra distance to Hallmark in San Dimas from here on. There were lots of price stickers over the top of the original Hallmark ornament MSRP stickers today which is fishy as hell. How are you a Hallmark franchise jacking up the prices above what's printed on the box for Hallmark brand product? read more

One of the oldest and largest manufacturers of greeting cards in the Country and that's a fact. With a broad selection of year round and those seasonal gifts and keepsake ornaments it's no wonder this place is still around. I must admit they do have some very cool little Knick Knacks and novelties that I've personally purchased. I must say though I'm glad most of these shops have moved out of malls and that makes the experience a lot better than to deal with the parking during the holidays. The service seems to be consistent and they're always helpful. So yes to always coming back to old faithful. And that's my take on the gifting gift shop, Peace... read more

Faith's Hallmark Shop - Cards & Stationery Near Me - Rancho Cucamonga, California

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The man that works at the UPLAND store is rude. I will not return to this location. I usually have a pleasant experience here as I have been coming here for years but my encounter today left a bad impression. read more

My sister was looking for a nice card to give to her co-workers since she was leaving and my friend recommended this specific Hallmark Shop. It's in the same shopping center as Rite Aid and Vons and there's plenty of parking. The cards here are high quality in materials and messages and you won't find it at Target. Aside from cards, they sell Disney memorabilia! The day I went they already had stuff for the Disney 100 celebration, some of the items they had I've not seen at Disneyland, World of Disney or California Adventure. The store itself is neat and tidy and it feels like you're in someone's family store which is nice! The ladies behind the counter are super helpful and funny. We asked one of the lady's where we can find a nice goodbye card for a great boss and she replied, "Ugh, is there such a thing?" LOL! I definitely would recommend this shop over a card from Target. The shopping experience is much nicer and the cards they carry seem more meaningful. Also they carry cards for a much bigger variety of occasions. It's great to give someone a hand written, meaningful card, sometimes that's better than the gift. read more

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I ordered something online for store pickup. It showed the item was in stock. I used $13 in rewards to purchase it. The store cancelled my purchase but didn't put my rewards back so now I'm out $13. And customer service was no help. read more

Super friendly and helpful staff, and lots of faith based greeting cards and gifts. I got a travel size hand cream for $2.50! Can't beat that haha read more

Beautiful selection and quick customer service. Staff was super friendly and helpful. Will be back again!

Love this Hallmark Shop! The selection is excellent and I always receive great customer service as well.

This is a wonderful shop! My go to place for all my Hallmark Christmas ornaments. They always such a large selection. Plus they have so many cute other things to purchase! read more

Review on Returns- I've been a longtime customer of this hallmark and I've never had an issue until I returned something recently. When you make a return, the POS system will prompt you to enter your PIN but employee was adamant that I decline that option and select credit. I didn't question him, just did as I was asked and wasn't given a return receipt. On my way home I began to question why the employee would tell me not to enter my pin ( as I know this would allow me to be refunded right away- I've worked in retail). I checked my bank account daily hoping that I would see the refund and that my suspicions would be wrong... 3 weeks later and still no refund. It was only $29 but just a heads up. read more

Very friendly staff. Looking for a last minute card and gift for a baptism. They had what I needed and the staff even gave me suggestions. They have selection of greeting cards. It is refreshing that such a place is still going strong. They had a line for the cash register. These Hallmark shops are rare. This one is a rare gem indeed. read more

Faith's Hallmark Shop is a nice small store in the Rancho Cucamonga shopping center off of 19th street. I have been to this store a couple times and have always been pleased with the service and selection. They sell specialty cards, books, stationary, Engravable items, stuffed animals , collector items, and ornaments. This store has a large variety of special occasion cards. On my last visit, (January 2016) I visited the store to exchange a Christmas ornament that I got as a gift but did not care for the style. The manager had no problem exchanging the item for another one of equal value. I found a cute Scooby ornament , but it was less expensive than the ornament I was giving back. The manager credited me the difference! I am very happy with this interaction. I will be back again for sure. read more

Honestly I have been coming here for years and have always loved it. Today was the worst experience I have had here. They close at 7pm, but because of traffic, I was delayed and pulled up 6:55, when I tried opening the doors it was locked, and the older women, who saw made eye contact with me, just looked at me like I was bothering her. I just wanted a simple happy birthday card, so now I'm forced to drive to San Dimas, since they're open later. Just awful terrible service. Definitely will not be supporting this location anymore. read more

If you are looking for a shop with a good selection of Hallmark cards and gifts, this place has it with great customer service.

The service is good . The worker are very helpful. I like using my coupons. They have gifts there for every occasion.

First time here. There was a great selection in every category and the staff were all so kind! Will definitely be back!

Great place to come if you are looking to make your gift extra special. I would recommend coming here, you will love it.

I usually visit this store once a year to get my kids Christmas ornaments. I notice a guy (might be owner) was super friendly with his customers, offer discounts and offer them to join the hallmark club...until it was my turn. I definitely noticed the change on his voice and attitude and he was rude and not polite, he didn't try to find my info in their system, I asked him if i can sign up and he asked me only if I have an email account ... I really don't appreciate people who judge others by the skin color, accent or ethnicity. I'm definitely will do my online shopping for ornaments from now on. I wanted to support this business but not anymore read more

Nice staff, huge selection, and always fully stocked on what you need and may have not known you needed items until seeing them.

First time here and it was a very nice,neat, clean store. I was here looking for a nice card for a coworkers who's transferring to a different location and the lady was very helpful and attentive. read more

I have been shopping at this store for over 30 years, first when it was run by the mom and dad, and now when it's run by their son, Phil. They have the most amazing gifts and the staff is always friendly and welcoming. No need to go anywhere else for cards and gifts for any occasion. read more

From the time I was in high school, I used to DREAM of owning my own Hallmark store. While that dream did not come true, I have been lucky enough to find a Hallmark store that I could spend hours wandering around in! Faith's Hallmark has an extraordinary selection of gift items and Hallmark products. It is simply wonderful! read more

Love this place. I buy all cards from them: birthday, special days and holidays. I also buy figurines.

The old guy that supposedly has been working there 20 yrs pretty much accused my 7 yr old of stealing a bracelet. Then the younger brown haired gentleman was yelling at me for trying to use a $5 off coupon with Retail Me Not, that shows their store on it. It's 5$... not that it matters, but it was the point of being yelled at like I'm stealing things and just trying to rip them off for 5 bucks. They didn't want to help us to see things that were behind locked glass. I'm just saying, it's not like hallmark is cheap. We spent money. Don't treat us like dirt. Also, Mr old gentleman that's been there 20 years, I also heard your rude remarks about my tattoos the 2nd you saw them. Deal with it. Just because I have tattoos, doesn't mean I'm stealing. Thanks. Step up your customer service. read more

Nice and cute little shop. Carry unusual items with hallmark items in abundance. Staff is friendly and helpful. Owner/ manager is a bit standoffish. Never really get the feeling he is happy or appreciative of my patronage. Weather I buy one card or twenty ornaments his demeanor is the same. Would shop at another Hallmark store but there are very few left. Even the corporate store closed in the mall. read more

Had the most wonderful time shopping tonight 11/13 at this hallmark shop. The two ladies that were working tonight (I didn't get a chance to get their names) were delightful. They were so kind and generous and helpful. They helped me look for items, gave me their opinions and even helped wrap my gift. These ladies were outstanding and their customer service was impeccable. read more

How rude and discriminatory that Faith's will not be carrying Hanukkah wrapping paper and other items. Only had a few rolls of paper from last year.I will never shop at the Upland or Rancho stores again. read more

My favorite Hallmark in the area! I can always count on them to be stocked with the most adorable gift ideas along with a wide assortment of greeting cards. The staff has always been very friendly and provide pleasant conversation during transactions. read more

Very cute shop for gift wrapping and little gifts. I love coming in here. The owner and Angie the girl that works there are very nice and helpful. Every time I need a card to congratulate someone this is the store I go to. They have a large variety of cards and gift wrapping. I absolutely love this store and I recommend. Thank you for such a nice place in our community! read more

Very nice store! A variety of unique gifts for everyone. Best part was the staff & owner such nice people! I will for sure be back!

I love the staff here. Everyone is always so friendly. The store is well stocked, clean, and I can always find exactly what I need. I love that you guys accept Apple Pay now. I'll be back! read more

I love this Hallmark! I drive out of my way to visit this store when I need a card, and that's quite often. The staff is friendly and attentive. It's nice to feel remembered, and genuinely valued as a customer. read more

Very rude customer service, older woman that works here at the counter was very rude to me and my daughter, the woman also just tossed my items in the bag and the little statue I was buying got a crack in it because of the tossing. No way to treat paying customers giving business. This place is overpriced anyway. My business is going somewhere else where Its appreciated by nice people. read more

The ladies that work here are always nice. The complaint I have is with whom I assume is the owner. Every encounter I've had with him he has been rude. I asked him about a particular wrapping paper I've purchased there in the past. He stated they've never had it there. I've only shopped that store for my hallmark needs up until recently. I understand you can remember everything you carried in the past, but it's the way he answers you that is rude. I asked if perhaps another hallmark store would carry it or if all hallmarks carry the same items he replied he wouldn't know what other stores carry he doesn't shop other stores. I understand you may not shop other store but you should know if all store carry the same items since you yourself have two of them. That was one time the second time I asked for an item they used to carry that I couldn't find any more he just replied nope and put his head down. No further explanation like oh sorry we're not caring those any longer but instead we have these. Mr owner man you customer service skill sucks! Ladies keep on shining your the only reason I would keep coming. read more

I've always liked this store. The employees are very friendly and helpful. The store has a good selection of quality items, often things I haven't seen elsewhere. My only complaint is that they put the candy right by the register and I have no self control... ;-) read more

I love hallmark especially during the holiday season. Every year I buy ornaments, my Christmas cards, and even most of my Christmas gifts there. This year I had a TERRIBLE experience with an elderly male employee. He was very rude to not only the customers but to the other employees and at one point even physically shoving another worker. I don't understand how he still has his job there. I will be taking my business elsewhere read more