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    Falcon Ridge Roofing

    4.5 (97 reviews)
    Open 7:00 am - 7:00 pm
    Updated 1 month ago

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    10 minutes

    Response rate

    100%

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    They are very professional and easy to work with. Before and during the process they communicate well and get back to you promptly. They also handle all the city inspection requirements and appointments. My roof is probably more of a challenge than most because of the height, multiple levels and steep pitch, but they were able to do a fantastic quality job. Also they use high quality material offering a 50 warranty to give me peace of mind. Would definitely recommend.

    F.R. Roofing just completed re-roofing my entire 35-year-old tile roof in only a week. Daniel and the entire crew were always professional, pleasant, and extremely hard working even in the 90-100 degree heat. The price was very reasonable and costing was very transparent. They helped coordinate removal of existing solar panels, gave suggestions on re-tiling, and overall were a pleasure to work with. You won't go wrong if they do any work for you.

    Proof that I was an actual customer
    Alexis V.

    Unprofessional is all I can say. I regret hiring them for my roofing project. See reasons listed: ON UNPROFESSIONALISM: 02/20 my original appointment start date, i was wondering where they were so I called them at 9am to inquire what time they will arrive at my house. They responded by letting me know that they won't be able to start my project due to the oncoming storms. While that was understandable, the issue with that is that "i" had to call them myself the 9am of the start date, instead of them calling me the night or day before. How unprofessional was it to not reach out to the customer ahead of time! I had spoken to my managers about my work schedule just for this project. Also while figuring out when we can do it so I can refigure out my work schedule, Leslie tells me "let me figure this out.. i'll call you in 45 minutes." She never called!! I had to call again 4 hours later!! 03/05: Daniel texts me to confirm that my project will begin the next day and their arrival time would be between 7-8am. The following day comes and we are again wondering where they are. We called their office and they didn't arrive until past 8:30!! So unprofessional and again, WE had to call to ask where they are. Professionalism would be to call us to inform us if anything happened that made them run late. 03/07: day 2. Again, we were wondering where these guys are. 9am, I call their office. Leslie explains to me that they are probably waiting for the clearance from the city inspector. Again, while that was understandable, I wish that part of the process was explained to us or that they would have communicated that their arrival time would be based on the city clearance. Again, when Leslie says "I'll call you back in x amount of time," she NEVER does. They did not arrive til closer to 11:30am. 03/10: the project has been completed and Daniel was supposed to pick up the check. I had given them my husband's phone number because I will be either sleeping for night shift or will be at work. First, this process of waiting for Daniel to pick up the check dragged all the way til Monday 3/13 because Daniel kept flaking on us when it came to picking up the check. We emailed them and they apologized saying that Daniel had a minor emergency. But again, the unprofessionalism of not giving the client (that you know is waiting for you) a courtesy call. We had to again initiate communication or they'd have no plans of telling us ourselves that Daniel won't be coming. Then, finally 3 days later, he calls ME while i was at work despite me being clear to them to contact MY HUSBAND who has been waiting on Daniel all weekend. ON PRICING: Just a tip, if you were to hire this company, while arranging financing, please include about $3-4,000 on top of their quote or go with other reputable companies here on Yelp that are more clear with what is included in their estimate. That is what I should have done. While FR Roofing had great reviews and the best price initially, my project ended up being $3,286 more than what was quoted. While it WAS explained to me that plywood and broken tiles might have to be replaced, Daniel said that it would only cost a few hundred "depending" on what happens. Those are thing's we'll truly never know but I wish I had went with the companies who might have quoted higher but included the broken tiles and plywood already. Another thing that was NOT explained was that the city permit was not included in the estimate. I wish that was also explained or that I had went with the other companies that may have quoted higher but included the city permit already. $3,286 ABOVE the original estimate was a lot. And there was no communication during the week whatsoever so I could prepare $3,286 more than the money I had for the project. All of this was a surprise at the end. ON CUSTOMER CARE/WORKMANSHIP: The workers had chipped small areas of my house paint and I wanted FR Roofing to just help me fix it. With all the rains, all this chipped paint is risking my wood for termites and dry rot. Once again, Leslie never calls back whenever she says she would and you'd have to initiate all follow up conversation. While this is a small project it could lead to costly repairs if not fixed soon. Joseph came by 3 days ago and was very dismissive of my issue and already hinted that they don't want to help me fix the areas where their workers chipped paint and exposed wood. If FR Roofing won't assist now with something minor, what makes me confident that they are going to take care of their customers and honor your warranty when something major comes up down the road? These people were only kind when they wanted me to hire them for my roof and when they wanted me to hire them to install solar in my home. But when I reach out to them to fix minor issues that their workers caused, they become dismissive and not want to do anything. I am thankful I took the time to think about whether to go with them for my solar system.

    House was build in the 50s and wasn't even sure how old my roof was. Daniel/Joe and his team did an awesome job on replacing my roof and fascia. Daniel keep me in the loop with all necessary updates. His team with professional and cleaned up everyday after complete the day. Even my neighbor was impress of their work and cleanness each day. I highly recommend them for your roofing needs. An excellent company that provided me with superior customer service and excellent workmanship.

    The paper under the tiles is worn down.

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    6 years ago

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    7 years ago

    They just finished up my roof repair and went above and beyond the call of duty. Super friendly to boot. Highly recommended.

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    Page 3 of 3

    Ask the Community - Falcon Ridge Roofing

    Review Highlights - Falcon Ridge Roofing

    Daniel JR was very informative and knowledgeable and made us feel comfortable from start to finish.

    Mentioned in 58 reviews

    Read more highlights

    NEMA Roofing

    NEMA Roofing

    4.9
    (203 reviews)

    Had a new roof put on and went with the full ridge vent. Was concerned about trapped heat as I was…read moregoing from an old shake on slats to the full cover plywood and asphalt shingle. The garage stayed noticeably cooler with the full ridge vent so yay! The job took 4-days, really 3.5-days with the first 0.5 being a crew who peeled off the old shakes the first day and some supply delivery. 2nd was delivering more supplies, checking for dry rot, replacing as needed, and starting the plywood, and waterproofing. 3rd was shingling and gutters (separate crews), 4th finishing everything up including painting the vents to match with the new roof. Very efficient and well cleaned up after.

    We used Nema Roofing for the re-roof of both our main house and our ADU this year and I have to say…read morethey are the most skilled, professional, and also nicest roofers I have ever worked with. They not only handled our roofing, but also helped replace the siding on our dormers that was found to be rotted during the demolition process. We also had them install all new insulation for us since the old insulation was incorrectly installed, insufficient in R-value and also not installed everywhere we needed it. They also replaced our skylights with brand new automatic ones as well, and they handled the whole process of dealing with the skylight manufacturer for us when one of the units we installed turned out to have a faulty control unit. Lots of replacements all done by the Nema team! They go above and beyond!!

    RoofTek & Waterproofing Systems

    RoofTek & Waterproofing Systems

    4.9
    (460 reviews)

    My Mom's mobile home in Santa Ana needed a new roof so I reached out to Rooftek as one of the…read morebidders on the project. David from the beginning was amazing! I appreciated his thoroughness and communication through the project. He was the only contractor to bring up the permit we had to get for my Mom's mobile home reroof, which said a lot about the quality they bring, and knowing what a reroof project entails in a mobile home park. I collected 3 bids and Rooftek's was the most competitive. He worked with me on some pricing due to an unforeseen hiccup on the project, which speaks volumes on not dumping an unanticipated cost all on the client. Thanks, David and Tomas! You both have been amazing to work with. I will keep in touch if any work comes in SD, and recommend you to others as well! Also, the reroof turned out beautiful! Thanks guys!

    Unfortunately, my experience with this company was frustrating due to poor communication and lack…read moreof follow through from the technician, Arturo. When Arturo came out to inspect the roof, he provided a verbal quote, but no written estimate was ever sent. Since my husband and I were in the process of making decisions based on contractor bids, I later reached out and specifically asked if a written quote could be provided. After waiting without receiving anything, I followed up with Arturo by text and was told that he would send the quote later that day. Four days passed, and I still did not receive the written estimate or any update. I sent another follow-up message and received no response at all. The only positive part of my experience was communicating with their staff, Abigail. The person responding to my texts, who I believe was Abigail, was responsive and helpful whenever I reached out to the company's main number. Unfortunately, despite her responsiveness, I still had difficulty getting the information I needed from the technician assigned to my project. I understand that delays can happen, but timely communication and following through on commitments are important. Based on my experience, I was disappointed by the lack of responsiveness and would encourage the company to improve communication between their technicians and potential customers.

    SoCal Roofing Solutions

    SoCal Roofing Solutions

    4.9
    (224 reviews)

    We just completed our roof with SoCal Roofing Solutions and it was by far the best experience we…read morehave ever had dealing with contractors. From the starting process to the completion of the roof. The quality, cleanliness and professionalism that Carlos and his SoCal Roofing crew carry themselves with, make the project truly easy and comforting. The actual roof which Carlos assisted us in choosing (Certain-teed Luxury Presidential Shake TL Solaris Shadow Gray) looks AMAZING!! We have received tons of compliments from family, friends and the neighbors are appreciative for raising the property value of the neighborhood lol. Thank you Carlos and SoCal Roofing for a 5 star service at a very fair price for the quality you get which is hard to get. I would highly recommend SoCal Roofing Solutions with confidence. JR

    Absolutely Outstanding Roofing Company!…read more I honestly couldn't be happier with my experience from start to finish. This roofing company was absolutely awesome, and I was extremely impressed with the professionalism of the entire team. From the very beginning, Carlos, who I originally met with, was wonderful to work with. He was professional, knowledgeable, and made me feel confident that I had chosen the right company for my roof. He took the time to explain everything and made the process easy from the start. On the first day of the project, the crew showed up right on time with a large group of professional, hardworking workers. They were organized, respectful, and worked incredibly efficiently. They removed both layers of my old roof and installed the plywood all in ONE day! I was amazed at how quickly they got everything done while still doing such a thorough job. I also had a City loan that required the roofing company to work with specific requirements and paperwork, and they were more than willing to work with me throughout the process. They were accommodating and made that part of the experience so much easier, which I truly appreciated. My project manager, Mike, was fantastic. He was always readily available to answer my questions and kept me informed throughout the process. Luis, the operations manager, was also wonderful and made sure everything was running smoothly. It was clear that there was an entire team working together, and I was genuinely impressed with how organized and professional everyone was. Another thing I really appreciated was their competitive and fair pricing. I felt like I received excellent value for the quality of the work, the professionalism of the crew, and the overall service they provided. I never felt like I was being pressured or taken advantage of, and that meant a lot to me. The entire process was smooth, professional, and stress-free. Everyone I dealt with was courteous, knowledgeable, and committed to making sure I was happy with the work. If you're looking for a roofing company you can trust, communicate with, and feel confident having work on your home, I highly recommend them. They exceeded my expectations, and I would absolutely use them again. Thank you to Carlos, Mike, Luis, and the entire roofing crew for doing such an amazing job! Five stars all the way!

    Reliance Roofing

    Reliance Roofing

    3.6
    (25 reviews)

    Horrible customer service and scheduling. We were paired with them via Tesla for the removal of…read moresolar equipment, only to be notified they wouldn't show up for the service more than twice and only a few minutes before and after each appointment; once due to "rain" that was never forecasted, and second time less than 30 minutes before the appointment's time -- after it was raining for two days straight. Nevertheless, had to take time off work and put up with their "no-shows." Utterly unreliable. ***Update*** Once the team showed up, it only turned worse - on day one the team showed up 30 minutes late and without all the material for the repairs, requiring them to come back again. On day two - the team showed up 3 hours late without so much as a phone call, text, or email - our time meant nothing to them. On day three - the team showed up again almost an hour late, with a promise to finish as scheduled that day. Then, notified us they needed to come back for the additional day due to all of their prior delays. On day four, Saturday, they promise to show up at 7 to allow us to continue with weekend plans, only to show up at 12 pm and not leave until almost 6 pm. Absolutely ridiculous management and even poorer execution. Needless to say, we were lied to throughout the process, to cover for their incompetencies.

    UPDATE- we had a leak start, and we reached out to Reliance close to 48 hours ago and have not…read moreheard A WORD about them coming out to fix THEIR PREVIOUS WORK. They told us they needed to look up our paperwork. Not impressed again. We paid thousands of dollars for a warrantied roof that is leaking and needs to be addressed and repaired.

    Top Roofing Inc

    Top Roofing Inc

    4.8
    (511 reviews)

    This is the second roofing project I've completed with Top Roofing and Moshe, and once again they…read moreexceeded my expectations. Their proposal was very competitive, and what really stood out was that Moshe took the time to explain that his bid included services that other roofing companies had excluded from their proposals. There were no surprises, just honest, transparent pricing and excellent value. The team started the project on the exact day they committed to and finished exactly when they promised. Throughout the job, they were professional, organized, and kept the work moving efficiently. What impressed me the most was their willingness to go above and beyond to coordinate with my HVAC contractor. They accommodated the removal and reinstallation of the rooftop AC units without hesitation, helping keep the entire project on schedule. I couldn't be happier with the quality of their work, their professionalism, and their commitment to customer service. I highly recommend Moshe and the entire Top Roofing team and will absolutely use them again on future projects.

    I bought my house in Sherman Oaks in 1997 and while I was out of town on work for a couple months…read moreshortly after moving in, El Nino hit. Fortunately, my garage (which was storing much of what I had that wasn't in the house) was the only thing that suffered damage, Unfortunately, most of my mementos were destroyed. I reroofed, and now almost 30 years later, with rumors are that El Nino is making a return visit, I thought (since we had suffered minor leaks during some of the recent rains) it was time to reroof, so I put Yelp to work to find me some people to interview. I picked five for the information I could glean, asking few questions, since I knew opening my mouth connected to a brain that knows little about roofing, would be a bad idea and also seeing if people were helpful with their explanations. Everyone (maybe except one) was personable enough for me to think I could work with them, but much of the information was kinda the same thing (although I noted some improvements in roofing since 97 that were useful to ask each about). The prices were more or less the same, and close enough that I knew I could find a point that would be roughly around the general price for them all, so it wasn't money. It was rapport and ultimately who gave me the greatest sense of trust. And. I learned, information that no one else told me. Roy, with Top Roofing was the ONLY one of the five that I saw who discussed the solar pool heating on my roof with me; each of the people I met with went on the roof. Not one other person mentioned it, and if you have solar panels on the roof - it's a consideration in doing the job. When I called the others who'd come to the house to say I'd made my choice and asked why I picked someone else I told them this - it was determinative that one person told me this was a job that needed to be done in addition to the roofing. He hooked me up with a solar heating company, he'd worked with before and I got on the phone with them and felt reasonably satisfied that between them and Roy it would get done on time, on budget. (It's not a small add-on to have them remove and reinstall the works, so if this affects you, be warned). Roy stayed in touch with me throughout - He came by and we spoke on phone daily. We had agreed that in the cost we he would completely replace and repaint a tongue-and-groove porch which was pretty rotted out) and aside from some permit forms I had to fill out, gave me a date of less than a week every date was kept. His crew was punctual, and so neat - the pool was covered, they cleaned up each of the five days they worked. Roy walked the yard with me before they started so I could make sure my gardener trimmed where he needed to, then walked it again, to tell me where we might need to keep trimming. He touched base with me every day, and when it was over gave me a video of the roof (both the main house and the garage were reroofed), and the porch which looked haggard now looks beautiful. I can't say enough about what a positive experience this was. And it looks really good. And since the last time I put on a roof, the tile now cools down the exterior which is good to have in an LA summer. The roof is up, the solar heating is back in operation. Let's go. A roof is an expensive proposition, and I think it's ok to know little if you hire someone you believe in (and, I'll admit, test out a little bit at the onset), who speaks to you in a way that is helpful and doesn't overwhelm you, but I think this was an incredibly positive experience in terms of labor, cleanliness, schedule and most importantly communication. I think that if you meet with a number of roofers, you will agree with me. I highly recommend...

    Heritage Roofing Solutions

    Heritage Roofing Solutions

    4.9
    (64 reviews)

    I'd give them 10 stars if I could…read more I highly recommend Heritage Roofing Solutions. We initially called them out to repair a roof leak after discovering a few broken roof tiles around and below our solar panels. Based on the visible damage, it appeared that area was the source of the leak. After the repairs were completed, we experienced another significant rainstorm and unfortunately discovered the leak was still present. When I contacted Heritage Roofing Solutions, Johnny immediately stood behind his work. Once I had the solar panels removed to allow full access to the roof, Johnny returned and thoroughly inspected the area. He identified the underlying issue and repaired the entire section beneath the solar panels. What impressed me most was that Johnny completed the additional repairs at no charge. That level of integrity and commitment to customer satisfaction is hard to find these days. Throughout the process, the entire crew was professional, friendly, punctual, and respectful of our property. They cleaned up thoroughly after the work was completed and provided detailed before-and-after photos so we could clearly see the repairs that had been made. If you're looking for an honest roofing company that stands behind its work and truly cares about its customers, Heritage Roofing Solutions is an excellent choice. We couldn't be happier with the service we received.

    I tried scheduling with this guy and he post postponed on me. Then he completely ghosted me after…read moresending multiple messages and calling multiple times. He even answered the phone and then immediately hung up which I'm assuming he didn't realize the number at first. I never gave him any reason to behave this way and was simply trying to get a quote for repairs. In response to what this liar, see the ignored text messages. He said the solar was no problem and he deals with it all the time. Do not waste your time with someone that lies to this degree.

    Cert-A-Roof

    Cert-A-Roof

    4.7
    (166 reviews)

    I call Cert-a-roof last week after the rains started and my ceiling was leaking. I scheduled an…read moreappointment for Them to come look at my roof and see where the leak is and I obviously need to get something repaired and probably an entire section of my roof re-done. I received an email confirmation and have been patiently waiting through all the rain this week. Almost a week later, after DAYS of rain, living with a tarp on my floor, moving furniture, and waiting for Monday, they call to cancel. I received a call today, a few days before the appointment, that we are out of their service area and it wouldn't be cost effective for them to come. First of all, this is extremely unprofessional....even a little restaurant or pizza place would determine if you are in their delivery area. They had my address at the time I made the appointment and it was included on my confirmation email. This would seem like a basic business practice to see if I am in their area and at the very least I would expect a call immediately to cancel and not after almost a week of waiting. At this point, I thought I had an appointment and someone would be able to repair my roof soon. If I had known they wouldn't do so I would have been calling other companies during this week if downpour. I feel that this is their fault/oversight and they should have honored the appointment and done some staff training for whomever answers the phone. I guess I probably dodged a bullet if they are only focused on how much money they are going to make and don't actually care about their customers.

    This guy is a consummate professional at every level. Showed up on time, did a thorough inspection,…read morecalled me to explain what he found, then followed up with a nice report that had an explanation of the findings. If you are purchasing a home, use these guys!

    HPM Solar

    HPM Solar

    5.0
    (110 reviews)

    Had to have roof replaced due to leaking during rains . Solar panels needed to be removed…read more They coordinated with the roofing company so everything would go smoothly. They were professional, clean, cordial, and the end result was exceptional. I am very pleased with the work performed and everyone that was involved. I hope highly recommend them especially since it's so hard to find a company that will still be around in years to come. My worry was that the installation may contribute to future leaks due to rain. I observed the installation process asking questions and am satisfied that I won't have any issues.

    Our first solar system was installed through Project Solar, which outsourced the installation, and…read moreunfortunately it was a nightmare from start to finish. Because of that experience, we were very cautious when we decided to add more panels and reached out to several different companies. From the very beginning, HPM Solar stood out. They were easy to work with, communicated clearly, and consistently kept me informed about every step of the process. There were no surprises and no guessing about what was happening next. We were also extremely fortunate that an earlier installation slot opened up, allowing HPM to fit us in just in time to take advantage of the expiring tax credit -- something we truly appreciated. The installation crew was excellent: professional, efficient, and respectful of our property. They did great work and made sure everything was cleaned up before they left, which really showed their attention to detail and pride in their work. Overall, the entire solar process with HPM Solar was very smooth and stress-free, a complete contrast to our previous experience. I would absolutely recommend them to anyone considering solar.

    Falcon Ridge Roofing - roofing - Updated August 2026

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