I call Cert-a-roof last week after the rains started and my ceiling was leaking. I scheduled an appointment for Them to come look at my roof and see where the leak is and I obviously need to get something repaired and probably an entire section of my roof re-done. I received an email confirmation and have been patiently waiting through all the rain this week. Almost a week later, after DAYS of rain, living with a tarp on my floor, moving furniture, and waiting for Monday, they call to cancel. I received a call today, a few days before the appointment, that we are out of their service area and it wouldn't be cost effective for them to come. First of all, this is extremely unprofessional....even a little restaurant or pizza place would determine if you are in their delivery area. They had my address at the time I made the appointment and it was included on my confirmation email. This would seem like a basic business practice to see if I am in their area and at the very least I would expect a call immediately to cancel and not after almost a week of waiting. At this point, I thought I had an appointment and someone would be able to repair my roof soon. If I had known they wouldn't do so I would have been calling other companies during this week if downpour. I feel that this is their fault/oversight and they should have honored the appointment and done some staff training for whomever answers the phone. I guess I probably dodged a bullet if they are only focused on how much money they are going to make and don't actually care about their customers. read more

Cert-A-Roof - Canceled appt a few days before because it's not cost effective for them. I could have been calling other companies. - Roofing Near Me

This guy is a consummate professional at every level. Showed up on time, did a thorough inspection, called me to explain what he found, then followed up with a nice report that had an explanation of the findings. If you are purchasing a home, use these guys! read more

They took advantage of my situation. Insurance is asking for condition of the underlayment. John told me they can do the inspection and letter. Ev came out and performed a full inspection, which I appreciate. The report came and it was nothing of what I have asked for.. Ev even took a picture of the email from my insurance. Instead, the report deny a certification (which I wasn't asking) Unless they perform the repair/replace broken tiles in excess of $50,000.00 an over inflated price. Even though John promised they can do underlayment certification, however, Ev refuses and kept talking in circles.. They robbed me of $495 then provide a report that I have to repair @ their cost of $50,000.000. Stay away from this Scammers read more

This company parks its trucks blocking the street in the past and now parks trucks blocking my driveway. Unacceptable! read more

Cert-A-Roof - This company parks its trucks blocking the street in the past and now parks trucks blocking my driveway. Unacceptable! - Roofing Near Me

Paul Watrous, the VP of Operations and the son of Les (who's the owner of Cert-A-Roof) emailed my mom on 2/21/20 based on my below Yelp review. He reached out to my mom (only because he still had her contact information on file) sticking to his guns, trying to save face and telling my mom that my below review was "slanderous," while pointing out how he arrived on time and didn't even charge us. All of the other roofing companies we consulted with didn't charge for an estimate. Again, he's trying to "spin" things like he's doing us a favor. He also stated in this email "...I indicated that you would need a complete re-felt and if you were not financially prepared for that then to invest as little money as possible with repairs..." Never once did he say this to us. He told us that any patch job repairs we'd do would just be a waste of money. Period. This company is not honest at all. And being the VP of Operations and the son of the owner, I can only assume he wants to exceed his quarterly goals by scoring the big ticket jobs where his men could get in the most billable hours in as possible. I felt compelled to write the below review because out of the 6 total roof estimates we got, Cert-A-Roof was the ONLY company that said we'd need an entire new roof. And the ironic thing is that Paul didn't even go up on the roof to look around like the other contractors did! He didn't get out his ladder and physically walk on the roof at all, whereas the other contractors did. He probably saw dollar signs when 2 women answered the door (neither of us wearing a wedding band). And I could tell that he was lying based on his body language alone (e.g., "...yeah, you guys really, really need a whole new roof..." while nodding his head the entire time, followed by an awkward pause lasting several seconds while still trying to maintain eye contact, etc). This isn't like going to get your tires rotated and being told you need new ones, when really you could get a few more thousand miles out of them. No. This is a major, MAJOR expense that isn't even necessary at the moment. I felt compelled to write the below review as my civic duty. Please do your comparison shopping. read more

We had a heavy rainstorm on Thursday afternoon that resulted in water coming into our fireplace and through the stone facade around the fireplace. I called Paul and within 45 minutes he and a crew of 2 men were at my door. Paul came in to see what was occurring then went up on the roof to investigate. He found a large crack in the concrete chimney cap that was allowing rain to penetrate and flow down the outside of the firebox and down to the hearth. There was no roof leak at all. Paul had his crew wrap the chimney with plastic and gave me instructions on the necessary repairs. I highly recommend Paul and Cert-a-roof for their quality work and customer care. Dennis Witherwax, Fountain Valley, CA. read more

Seven years ago we had a section of our roof repaired by Cert-A-Roof due to leaks. Paul did the initial inspection and oversaw the project. I remember being very impressed with Paul's gracious manner, thorough explanations, and overall professionalism. So, when we had another leak in a different section of the house recently, I decided to call Cert-A-Roof again. This time Ev came out, did the inspection, and we concluded that it would be best to do a complete reroofing of the areas not done seven year ago. It turned out that there was much damage to the wood under the tiles from water leakage due to both cracked and incorrectly laid tiles as well as from termites. About 330 feet of wood boards and 350 concrete tiles had to be replaced. It turned out to be a much bigger job than I had anticipated. But throughout the entire process the men worked hard and diligently, and Ev came by several times to check on the work. At the end, Ev did a final inspection, showed me the pictures he took of the roof, and answered all my questions. He told me he had discovered three cracked tiles that he will send someone out to replace. Again, I was greatly impressed by his thoroughness, integrity, expertise, and professionalism. I especially felt he was honest, and I could trust him. I appreciate the fact that this company stands behind their work I would not hesitate to recommend them to all my friends! Ron M. read more

It was very clear I was dealing with professionals who care about clients and quality from my first contact with Cert-a-Roof. Ev, the estimator and project coordinator, responded quickly to provide an estimate and clear explanation of the process-- including the likely delay in beginning the project. He suggested an engineer who provided excellent plans for permits. There was clear communication throughout the process. Paul also took time to respond to questions and requests. Sean and his team did excellent work, going the extra mile to please us. They were all courteous and cleaned our property daily. I would definitely recommend their entire team. Doug R. read more

I'm left feeling very disturbed, after receiving a quote for $20,000 for a roof repair by cert a roof, I had another roofer who is well known and respected in the community come out to give me a second opinion and quote, which came out to less than $2,000 for the repairs, $18,000 difference!!!! I NEVER leave poor reviews, but in this situation, I had no choice. read more

Contacted Cert-a-Roof for an etimate. Said $399 for estimate with $199 toward the work cost. I told them I was a repeat customer. Then said the estimate would be $199 with all going toward work. The estimate for the same roof area went from $4604 to $7203 in 4 years. Got a second estimate for less than the original $4604 and a longer warranty. read more

Very professional and responsive! They have been extremely helpful with SB 721 deck inspections and helping us through the process. Reasonably priced compared to other companies, and the customer service is excellent. Ev, John, and Paul are the best! read more

We purchased a new home and during the physical inspection we learned we had some roof issues. We reached out to Cert-a-roof and got an immediate response. Paul came and thoroughly inspected our roof and offered us an honest and very detailed report/assessment which included some recommended repairs to get the maximum life out of our roof which we have scheduled. Important to note that there was no pressure in doing the repairs or not with Cert-a-Roof and we were free to shop the repairs out with other roofing companies, etc. This company is very professional and I would highly recommend. read more

Cert-A-Roof - Roofing Near Me

So it's Christmas Eve, it's raining cats and dogs and we had a roof leak! We have a warranty through Cert-A- Roof so I called them first thing in the morning, not expecting anything since it's a holiday. Not only did they get back to me, but they had their crew come out within a few hours and fixed my roof!! It was a Christmas miracle and my family is so greatful for the awesome job this company did. Amazing service, workmanship, and company. I highly recommend Cert-A-Roof for all your roofing needs. read more

My experience with Cert-A-Roof was exceptional. Every person I interacted with was most professional and friendly. They were responsive to my calls and emails. Their work is of high quality and their process is the smoothest I've experienced, even during COVID. Thank you Cert-A-Roof. read more

Had my ceramic tile roof underlayment replacement by a roofing company recently. After the heavy rains this past winter there were some leaks. I called Cert-a Roof to inspect my roof to identify problems with the installation. Ev was the inspector that was assigned the job. He was very professional and through. He took his time and was able to answer all my questions. After his inspection he provided a report that identified the areas that needed attention and suggested how to accomplish the solutions. I would recommend him and Cert-a-Roof any time. This is a company you can trust to do their job. read more

Professional service at a very reasonable price. Kind and clear in the way they communicated details to their customers, and very understanding when plans and timelines had to change. Highly recommend! read more

I am very thankful to have Paul work on my roof and it was completed within two weeks as he promised! I replaced all of my underlayments and custom made two skylights. Paul also corrected some of the tiles placements that were put incorrectly by the previous roofer. My roof was very old and had leaks everywhere. Paul came to my house on time and gave me a 14 pages detailed inspection with photos and explanations. He has been very patient to answer all kinds of my questions during the construction. I chose to work with Paul after looking through all the reviews on yelp and I am so glad I made the right decision. I had several bad experiences with other contractors who did not have good reviews on yelp or did not even have a yelp page. After learning from several lessons and wasted so much money on the other contractors, I know it's very important to pick a prestigious company with a full star review. Trust me, you dont want to waste your money and drag your project for a year! I will refer Paul to anyone who needs the roof project and I will definitely have him work on my roof in the future. read more

We had a leak in our baby daughter's room! We had Paul come out to take a look at it (same day) and he was very friendly and accommodating. The repair work was quick, easy and professional! I've never had roofing problems before so I was scared it would be a lot of work to fix (and more expensive) but I my expectations were blown away by Paul! I can't even tell there was a leak there!!! I definitely recommend Cert-A-Roof and will use them again (fingers crossed I don't have to) just saying =) read more

As a homeowner anything that happens in your home that needs to be fixed can be quite stressful. We had a leak in our room but my husband was out of town. I called and had them come over to check it out. They were professional and efficient and also reasonable in their price. I felt good having them take care of the problem and it was done even before my husband got back. I'll recommend them to friends and family if the need arise in the future. Thank you! read more

My neighbor noticed a broken tile on the side of my roof and I was referred to Cert-A-Roof through a friend who had used them in the past. I called on a Friday and was able to get an appointment for Monday afternoon. Martin, the inspector, called to let me know he was running a little late. When he arrived he took a look at the roof and told me that the broken tile was a non-issue and was purely cosmetic. I appreciated his honesty and professionalism. He even waived the inspection fee! I will definitely use them again. read more

We needed to have our roof assessed as we have had several leaks over the past year. Paul came in and thoroughly examined the condition of our roof. Although I did not interact personally with Paul, my husband, Trevor worked with him from the beginning. He was impressed with Paul's professionalism, his commitment to quality of work and to customer satisfaction, as well as with his strong ethics from the start. Paul was on time and answered all questions that we had. After Paul's preliminary assessment, we decided to request a quote, which Paul provided very promptly. Having worked in the construction/building industry, I knew what range to expect for a fair pricing. Paul came in right in the range, not submitting an over-inflated price or a low-ball price (which is a bait and switch method by the way that many roofers will use). We scheduled the project for few weeks later. The job started on time and lasted the expected time frame. The workers were efficient, polite, clean and reliable. Paul continued to be detailed-oriented, reliable and honest throughout the entire process. He also continued to maintain a constant line of communication with my husband via phone and email (which is a real breath of fresh air considering that roofers we have worked with or attempted to work with in the past would not even bother returning phone calls...). We now have peace of mind that our house is well protected and that our roof will not leak, not only because of the wonderful job that Paul and his team did, but also because of the strong warranty that comes with the job performed. Thank you Paul for a job well done. We will make sure to refer anyone that we know who may have roofing needs to your company. read more

We have used Cert A Roof to repair two different leaks in our Spanish tile roof over the past 5 years. They are well trained and experienced in locating and repairing leaks. They make a thorough inspection of the entire roof and provide photos and a detailed report of their inspection (they charged $99 for this but if you hire them, it's applied to the final repair cost). They are not the least expensive company around but I'm confident they know their business and I've never had an issue with their work. By comparison, I had work done once by another company and the first heavy rain, we had a huge leak. The area they supposedly had repaired had to be torn up and completely redone. They also left pieces of broken tiles and a pile of nails on my roof! If you treasure your home, you can trust Cert A Roof to do a superior job on your roof! read more

Paul Watrous and the entire Certaroof team have been nothing less than professional and attentive to my roofing needs. I had a poor job done by another company and Paul and his team had to come to my rescue to do an emergency estimate and tarp. They did so in a very timely manner and even when I needed them to come back and make adjustments to the temporary tarp, they did so expeditiously, and not to expose my home to any further water damage. I appreciate their great service and reassurance that I could depend on them to do what they promise. I highly recommend this company for inspections and repairs. read more

We called NRCIA in the middle of our re-roofing project because things were not going well and we were catching mistakes (wrong material, bubbles, open untorched areas, etc.). NRCIA paired us with Cert-A-Roof and Paul Watrous came out to our home. Paul met with us and our roofer as he did his inspection. Our roofer kept defending things and arguing what the right way was to do things. However, that evening, before we even got the report, our roofer called us to apologize and to tell us that in seeing things with Paul he knew that the job was done below standard and that they couldn't patch all these mistakes so they wanted to redo the roof from scratch! We will have Paul come out again before we close the job. Thank you so much Paul! read more

We were planning to move and knew that repair was needed on the patio roof which had a leak. I was drawn to Cert-A-Roof since they had they provided a guarantee that would be essential for the home sale. They inspected the roof and provided a clear description of the work that was to be done. The roofers showed up as scheduled and made the specified repairs. Their painting of the flashings matched up very well with exterior painting we were doing at the time. The roof passed the home inspection and the warranty proved to be helpful with the buyer. I would highly recommend this roofing company. read more

100% recommended. The report was priceless. The additional information and recommendations for further inspections were invaluable. If you are wondering about the condition of your roof, save yourself a ton of money and stress by hiring these guys. Paul was great and consider yourself lucky if he's your inspector! Hiring Cert-a-roof is one of the smarter things I've done to provide peace of mind. read more

Paul and his team are wonderful! The roof of the house I was purchasing was very old, so I asked three roof contractors to inspect the roof when it was in escrow, but Cert-A-Roof's inspection was much more accurate and thorough than others and their report included all the details I needed to know. Due to the age of the roof and the significant issues with the roof, Paul recommended replacing the whole roof after closing the escrow instead of wasting a lot of money on repairing it. Paul was very flexible in scheduling the work. For several reasons, I had to reschedule the work and every time Paul would kindly accept to change the date without complaining. He was also very patient in answering to all my questions regarding the wood replacement, quality of the materials, selecting the color, and etc. His crew finished the work in one week as promised and the roof looks very nice now. During the work, Cert-A-Roof guys were very careful to not make a mess and they would clean the area every day after the work. They also finished the work with minimal noise so the tenants had no complain at all. When installing the new roof, Paul's crew would care a lot about the details and the final product was with a very high quality. Paul is professional and honest and always puts work ethics first. He is an expert in his work and never sacrifices the quality of the job for something else. If you are looking for a roof contractor, Cert-A-Roof is the one, I am sure you will never regret it. It was a pleasure working with Paul, and my wife and I are really grateful for the great job he and his crew did. read more

I was referred to Sedi through a neighbor because I was having issues with the roofing company who had done a very poor inspection before purchasing my home. Sedi was able to listen to my concerns and give his professional advice by doing a thorough roof inspection and provide a detailed report. He was right on-time and very careful to wear his shoe covers inside the house. I will definitely hire them to do the inspection for any home I purchase in the future. Thank you so much Cert-A-Roof for having people like Sedi as part of and representing your company. read more

We sold our home, and 5 days before we closed we noticed a roof leak in our loft. Paul had done a roof inspection for me before on another property (also awesome service!), so I called him immediately and he came out the SAME DAY to take a look at the leak! He assessed the problem for us, was ready to come back within a few days to fix the leak, thoroughly fixed the problem that weekend, and we were able to close on time as planned - all in the midst of a pandemic! Thanks so much Paul and team! Highly recommend! :):) read more

I am not a writer of reviews, but I think Paul Watrous deserves a big shout-out for their work. He has gone above and beyond to help us out in time of need and provide a high quality service. He and his men have been on time and have worked with us when our schedule was busy. It's not easy to find good quality and reliability in contractors, so I highly recommend Cert a Roof. read more

I just did the biggest jerk thing ever! I canceled my estimate appointment 10 minutes they were supposed to show up! My daughter got into a car accident yesterday and is not doing well. Been going back and forth with ER visits and doctors and needs another CT scan right now. My appointment slipped my mind entirely in the chaos! They were so sweet and understanding and told me to call back when everything was calm again. Thank you cert-a roof! read more

Cert-A-Roof fixed my roof on my multiapartment building. Could not be happier with the work!!!

Had a great experience with these professionals. They came to repair a roof leak/broken tiles, and drywall repair. We had this repair done by another company before but it wasn't done right and the roof kept leaking. These guys were extremely professional throughout. Received a nice detailed proposal to start and the scheduling of work to accommodate my calendar was a nice accommodation. 5 year guaranteed work. Nice! read more

I had Cert-A-Roof come out to do a roof inspection and get a roof certification for a home in Colton that we had in escrow. The inspector Sedi arrived before the appointment time, took time to show me the evidence of leaks and explained everything very well. He even helped with some other issues that I needed help with. He had the report to me that afternoon. Even though we weren't able to get the roof certification right away due to leaks and necessary repairs, I definitely will use Cert-A-Roof again and would recommend you give them a call. read more

Les and the entire Cert-A-Roof team are everything you hope for when you embark on a project as demanding as roof work! The pricing estimate process up front could not have been more transparent and thorough. Les and the Cert-a-Roof team provides an in-depth written report supported by photos and recommendations -- none of the back-of-the-napkin type of stuff you get elsewhere. Booking the work was done efficiently, with casual check-ins handled promptly and responsibly so we always knew the work was on the team's radar... The work itself was done efficiently, responsibly, and so thoroughly! The crew arrived on time, walked us through the entire job, handled unexpected changes in weather like champs, and documented each stage of the work so we'd have before + after photos to confirm the changes. In the end, what more could you really ask for than that? The guys who worked on our house couldn't have been nicer or more courteous, and the work was executed perfectly. No, fellow homeowners, you don't want to need to do roof work...but if you must do roof work, this is the way to get it done. read more

My roof In Talega was leaking so I called two separate companies and one was cert a roof!! Paul Watrous the owner Was much more thorough than the other roof company and so professional!! He is So kind and really cared about My concerns. His guys were so professional and made sure all debris was cleaned. They worked efficiently and did an exceptional job!! I'm a realtor and I will recommend him to all!Thank you Paul!!! Carol Kohler read more

Cert-a-Roof is a great company to work with and their staff was very courteous. My wife and I needed an inspection done quickly on our roof after our primary inspector told us he would not walk on it since the roof looked old and suspect. They sent PJ out to take a look and he was very nice and explained not only his process, but also what he recommended to be done. When buying a home, the last thing you want to hear is that you need a new roof, but with PJ's thorough report we were able to get most of the cost recovered by the sellers. We have not closed escrow yet, but I wanted to get on here quickly to spread what a great job they did. Thank you!! read more

We are looking to replace our 20 year old roof on our 60 year old home. We also plan to keep the home until our son inherits it. We contacted Cert-s Roof to look at existing roof, but more importantly to give us some guidance as to how the new roof should be applied, materials to use, etc. In other words , consult before accepting bids from local roofing companies. We reviewed a few bids and discussed the pros and cons of each. This process was incredibly helpful, as the myriad new materials available can get confusing, as well as the correct application of the materials. We felt that we were educated and now have a better understanding of our needs. Paul was very patient in explaining materials and processes and gave us some info that we had not even thought of before. Roofing is expensive if done right! Spend a few dollars and get an independent review of your existing roof and advice for a new one. this could save aggravation and worries in the future. Thank you,, Paul for being there to help. rds Burbank, CA read more

Paul came out, on time, curteous, informative, helpful. Had water leaks -he inspected inside to look for roof leak internally then externally. Climbed on roof, found issues, report sent within hours. Highly recommend- a company that cares. read more

Quick shout out to Stephen, Paul, and the great crew at Cert-A-Roof. Stephen performed an excellent inspection prior to us moving into our new home earlier this year. We reached out to Stephen again when we wanted to update the roof for solar panels, and he quickly got us an estimate with different pricing options for us to choose from. The project itself was completed in a very timely manner, and the roof looks great. Paul did a great job of walking us through the overall process and answered all of our questions quickly and professionally. I would definitely recommend the Cert-A-Roof team to anyone looking for quality roofing work. read more