My first visit to this dental office went really well. The office staff were very polite and professional, and the facility was neat and clean. The Dr. was much gentler than other dentists I've been to and did the cleaning quickly. Overall a pleasant environment. I'm glad to have found this place and will go back. read more

Had a wonderful first dental experience at Fallon Dental Group. They are my new dentist office for years to come I'm sure. Thankfully I didn't have any dental problems, but from the welcome to meeting Dr. Bopari to the dental assistant and xrays to the exam with Dr. Bopari to the cleaning with the hygienist and back to the front desk and scheduling my next appointment, it was seamless. Appointment was on time and I was out within about an hour. All very professional and very warm and friendly, making sure I was comfortable at every stage. And very helpful (they were on hold with my insurance for almost 2 hours to confirm my coverage and made sure that I knew how much it would cost BEFORE I incurred any charges). And they have all the latest technology with the xrays and such, it was great. Nice atmosphere as well, nicely decorated, easy to park, all in all great experience, I'll be back. read more

Classy, Modern, New, Fresh, Awesome, latest technology, TV's with XBox in the waiting room for the kids (or me! lol) TV's to watch world cup in the chair, highly trained Dentists that do pain free work (lol I super hate going to the dentist), and a friendly staff with reasonable affordable rates. These are just some of the things I saw today during my trip to the dentists office. This place is a 10 out of 10! I love what Dublin is becoming, we now got a BJ's, new Target, Dicks Sporting Goods, Outlets across the overpass, Dublin Ranch Golf, etc. This dentist office is in the perfect location because its down the street from Dublin Ranch and its right in the newest latest location where there will be more new shops coming. Enough about the location and decor, now to the staff and Drs: I was really impressed today, had a crown put in so this morning I was very nervous. Dr Boparai made me very comfortable because every step of the way she would describe what was about to happen along with what I would feel. Example: "Ok Im going to inject you now and you will feel a slight pinch". I know its very child like or elementary for a 32 year old man to be impressed by this, but if you fear the dentist as much as I do or dont frequent like I do ( once every 4-5 years lol) this is the kind of personal touches that make a person like me feel comfortable in what is normally an uncomfortable procedure. Billing: Very very surprised at the end when I saw my total amount due. For a new place, where its evident that they probably dropped $1 million+ into opening this office, the price tag was very very affordable. I had been quoted almost double by our normal Dr., and so when my wife found Fallon and we gave it a try, it worked out for my pocket book! Im really glad I went here, and I strongly recommend anybody who needs a dentist and lives out here in Dublin, Pleasanton, Livermore to check them out. read more

I love this dental office. The staff, the cleanliness, the quality... I am very particular about my teeth, and Fallon Dental hits all the points for me. They have the latest equipment and their staff consistently provide a pleasant experience. They never pressure me to purchase work I don't need, and have even convinced me not to shell out $$$$ on a procedure I thought I needed. They really look out for their patients and have their best interest at heart. I actually look forward to my appointments every 6 months - that's not normal! I've been coming to this office for the last 3 years and I tell everyone about it; family, friends, co-workers, etc. I'm trying to convince my friend who is now a registered dental hygienist to work here. I want to extend a BIG thank you to the Fallon Dental team for providing such an incredible experience. You are the best of the best!!! read more

I have never loved a dental office before, but I love this office. Not only is it beautiful, clean, organized, well managed, and within minutes from home, but everyone appears to love what they are doing. I actually cried at the counter, because I have never had the chance to address my dental needs and Stephanie has helped so much. Dr. Boporai is amazing. I enjoyed her work because she was very gentle and made me feel comfortable. I have now pulled my husband onboard and he loves them as well. read more

Great staff! Dr. Sanchez was very professional and efficient. Definitely recommend this office!

The front office person, I think her name is Madeana, is rude. She does not want you asking more questions, I was asked to have deep cleaning, when I wanted 'root canal' for the teeth. Was told deep cleaning should be done before root canal. With pain i had undergone for root canal. I later realized, from others, that it's not the case. They just try extract your money and insurance money read more

I just moved to dublin, and I just had a teeth cleaning with Fallon Dental Group. When I got home, I found that the black stains are still on my teeth surface. It is terrible! I knew that those stains are removable, because during my previous teeth cleanings, the dentists (elsewhere) could take them off by simply using ultrasound. I am really disappointed with this service quality. read more

The team at Fallon Dental Group is awesome! The check in was effortless and their equipment is all up to date. Dr. Sanchez is very professional and explains everything clearly. I especially like how he took time at the beginning of my appointment to have a one on one consultation of what I was looking to achieve while in his care. The explanation of benefits and payments was broken down with precision for a very clear understanding. The receptionist was very friendly and welcoming. I'll definitely be here for the long run! read more

My visit was great from start to the end. Friendly staff! Doc my teeth feel great and clean!

Fallon Dental is the best! Dr. B. and her staff were an amazing breath of fresh air. Dental work is the last thing I want done, but they made it very comfortable and easy. I absolutely didn't mind commuting two hours from Sacramento to make sure I get the best treatment. Hats off to Sabrina, Denetria, Alana and Troy.. THANK YOU! read more

The best dental experience I've ever had ! I actually look forward to going to the dentist ! All staff extremely friendly . And go out of there way to accommodate you . And make you feel comfortable !! read more

Customer service at the front desk is terrible. I canceled a service and they went ahead with it anyways. My daughter went for a cleaning and they left all the plaque on her teeth. I went for a cleaning once, they said I needed a filling which I accepted, so they did it, and then they did not perform the cleaning at all. They have had several shortcomings since I started going there a couple of years ago. I'm looking for another dental office for my whole family. I would not recommend. read more

Dr. Sanchez did a great job on my crown, which had a number of complications. I heartily recommend him.

Overall friendly vibes and made my visit a great experience, even though I was getting fillings. Sabrina & Alana who were at the front desk were very kind, knowledgeable, and welcoming. Dr. Boparai & Courtney (hygienist) made the procedure a breeze. They made me feel really comfortable and being able to watch The Price is Right made the time go by quickly. The whole procedure only took around 35/40 min - not bad at all!! I would definitely recommend anyone to Fallon Dental Group if you're looking for a new dentist with a well-run office! read more

I love the smiles dentistry chain. I've been to Livermore's, Davis', Folsom's, and now Dublin's offices. (I moved away 3yrs ago for college) The Davis and Folsom offices were AMAZING. Great customer service, I loved my hygienist and really everyone there in both offices. I was treated nicely, I felt comfortable and welcome. They even made sure to pull my files from Livermore and help me transition easily. After I moved back home, I transferred myself back to Livermore's location. I struggled with their customer service. They made it difficult to transfer back, they had no patience with me. They wouldn't answer my call even after I had just gotten off the phone with them. When I went in, I felt really criticized and attacked. I was also annoyed because they didn't have my old records from Davis and Folsom so we wasted a lot of time going over procedures I had already done. When we scheduled my next appt, it never went through. Then again, with the terrible phone service, I worked with them to update my contact information so they wouldn't be calling my mom and two days later I find out that also never went through because they still ended up contacting my mother instead of me to confirm my appt. Because of their inability to provide quality customer service, I decided to switch to Dublin's, which I LOVED. They answered their phones, didn't make me feel attacked, they were able to get all my files from the other offices including livermore. Each employee I came in contact with was GENUINE. It was like we've been friends the entire time. I felt so at home even though the dentist gives me so much anxiety. Dr. Singh is AMAZING and so gentle. I love that office and they have done such a good job taking care of me and providing QUALITY CUSTOMER SERVICES on all aspects of my experiences with them. read more

Fallon Dental is a great place to go! I am always impressed by the friendly and knowledgable staff, the cleanliness of the office, the high tech options, and the level of care they provide. I have always been hesitant about going to the dentist in the past, but now really look forward to it. Great place to check out! read more

Excellent Dental practice. Great doctors, awesome hygienists and friendly front desk admin. If your the type that is afraid of dental work, don't worry they're accommodating here. Highly recommended. read more

Brought my 3 year old in for his first exam and I was more than pleased with the staff at Fallon Dental Group, so patient and kind, definitely recommend them for a go to for family dental office! read more

I'm very happy I found Fallon Dental Office! I had an issue with my previous Dental Office where they've been telling me different reasons on why my treatment is not covered by my insurance and should be paid out of pocket. I explained my bad experience to Fallon Dental Office and they accomodated my financial concerns! They explained to me clearly what my insurance coverage is and why its not covered which is all I need. I can't wait to have my long term treatment plan with them and will be bringing the whole family next time. Please continue being honest to your patient and for sure you will be one of the successful clinic in Dublin! read more

My son Timothy went in today to have his 4 wisdom teeth pulled, went under full anethesia and got 2 after surgery pain killer prescription- drop off the prescription at Kaiser but got a call from Kaiser that I need to pick up the prescription slip and bring them back to Fallon Dental to have the doctor "dated" & "initial" the prescription slips so they can complete the order. So "very inconveniet". I would expect people in health care industry would pay attention to details. A 20 mins medicine order ended up being a 2 1/2 hr process while my son are coping with pain at home -waiting for his medicine. Not a good gesture of proffesional care.... read more

Went in today for an emergency Root canal, had the best experience, was kindly taken in last minute to see Dr. Alan Chee who did the procedure, when I arrived I was kindly greeted by the front desk girls and the office manager had my tx plan ready to go and throughly explained to me every step even helped me get in for a crown after with Dr.Boparai, highly recommend Fallon Dental Group! read more

Seniors beware! Fallon Dental group is opportunistic. A senior covered by Medicare Dental Option was denied standard teeth cleaning (which was covered under Medicare) and pressured to do a deep cleaning (which would have resulted in OVER $600 out of pocket expenses). We went to another Dentist who said no infection was present, numbers were within expectations 1,2,3, and an occasional 4 near implants and that deep cleaning was not necessary. Unbelievable to try to take advantage of our senior citizens. One good thing they did was transfer the Xrays to another dentist at no cost ... for that, I thank them. read more

Fallon Dental Group is my selected dental office from my insurance since I moved to this area a year ago. I was putting off my dental visit due to the misleading and deceiving reviews. I am so glad I finally tried out this office. Dr Boparai and her team were absolutely fabulous. They provided quality and professional dental services. My entire dental visit with this office was completely satisfactory. I definitely recommend this office. read more

Recently chipped my two front teeth playing football and after feeling uneasy about the appearance of my teeth I was pleased when I went to Fallon Dental Group after a friend referred me to them, they were able to get me in immediately, and the staff and doctors all worked hard to help recover my smile! read more

This was my first experience and I was quite impressed with the service I was provided with. I was greeted with a hearty hello and warm smile upon entering and was tended to rather swiftly. The appointment was for my son and although it was his first check up (1 year old) Dr.Phillips was extremely patient and welcoming to my sons protests. I definitely would recommend this office and as far as the dentist goes I am looking forward to my future experience. read more

I started taking my kids here after a bad experience with another dentist. Dr. Boparai showed us what a good dentist is all about. Her office is run well, everyone takes the time to explain procedures and explain treatment plans. If you are a mom with kids, reliability, quality and a pleasant experience is all you care about, and this is one place you can count on!!! read more

I won't recommend this place at ALL. First, the front desk young girl has a serious attitude. If you don't buy anything ( everything there is SUPER expensive, it's 10X more expensive here than other dentist, I'm NOT kidding), she will give you a dirty look and show you her attitude. Secondly, their dentist is nice, but with heavy accent. I can barely understand it. Third one, it's still the front desk lady, she will be nice with you at the beginning when she tried to talk to you purchase the expensive option, if you say no, she will just turn around at you and walked away! very bad experience. read more

All I needed to do was find a closer dentist for a routine checkup, so I contacted my provider and they sent me here. Fallon Dental Group is a brand new facility, and the rooms were almost fun to be in, because you could watch the monitors, and the dental assistants are always showing you the footage of your mouth, first-hand! And you could watch TV while your teeth are cleaned! This also means excellent X-ray tools, so you're not running in and out of different rooms. Everyone on the staff was very kind and courteous, and always informing you of the next action or approach to your exam, making things very comfortable. I'm not a picky person at all, but I could imagine someone frightened of the dentist having a very easy time here. I knew I would need some added work like fillings or crowns, and the office gave me a number of options to choose from, instead of just a 'bill.' To top it all off, it was the most painfree experience I have ever had at a dental office. Very experienced crew! Thanks -Patrick read more

I write this review with sadness because honestly when I started coming here I used to love it. All of the doctors have been good since the beginning including the ones who are no longer employed here (Dr. Sanchez and Dr. Phillips). What I am not okay with is the treatment I have gotten when I opt for fillings which are included under my covered benefit vs. tooth colored fillings which I have to pay extra for AND also with issues not being taken care of during the same visit. I came for my prophy cleaning on 10/17/18 with Dr. Singh. During this visit I complained of a large piece of my molar (tooth #30) breaking off recently. Dr. Singh told me she would be able to take care of this with a filling. Besides being asked to come early for my scheduled appointment (which I tried my best to because working in healthcare, I understand), I was asked to COME BACK for another appointment to get my tooth fixed. I agreed because the doctor told me that she could fix tooth #30 and fill other two other cavities in the same appointment. I was then walked to the front desk by RDA Paolo (who is great, btw!) to talk to the receptionist about my fillings. She explained the pros and cons of tooth colored fillings (not covered by my insurance) and amalgam fillings (completely covered). When choosing the covered benefit and explaining that I could not spare the expense for white fillings at this moment she further tried to convince me to get the service that I have to pay extra for and already said NO to. She then told me that because I was choosing amalgam fillings and that they "take longer" that I would have to get my 3 separate fillings in 3 separate visits when the doctor had originally said she could do 3 fillings in one visit!! The worst part is that I was scheduled 2 and a half weeks out and my broken tooth would not even be the first one to get fixed. SO here I sit with a broken heart because I loved this place AND a broken tooth, obviously. :( I came to them all the way from San Leandro so I will be choosing a different provider closer to my new address and will also be cancelling my future appointments with them. Clearly my business is not appreciated. read more

Like Amin and Mike's reviews below, I had similar experience with Fallon dental. Dr Boparai is fine and so was her assistant who treated me well. As far as the quality of filings done on my teeths (around 8 in a week); I would give it a 7 out of 10 for quality of work performed as some tooth still have pain. Then I had appointments for 1 tooth extraction and bone graft and in few months after that possibly an implant on same tooth. But its pulling tooth with front office Manager Sabrina Sudharshana. She is very short and dry and lacks customer service skills. Of course also very moody and depends which day of the week/time you catch her. She is very unstable in her behavior when dealing with me. When asked for a ballpark quote of what the charges were for extraction, bone graft and implants when asked; I wasn't responded back to hence I cancelled my appts with them. An email came back to me but it was too late for me to re-consider them by then and even that email stated a quote cannot be given. Also I learned She does not know what the other employees do there so she asked for me to go to a specialist for a re-evaluation before Dr Cangini will see me which I had already done and paid approx. $300 for with their referred specialist two-three weeks prior to her asking me. Apparently, patient's file is not notated of any movements or her failure not to read the chart before calling a patient and create confusion. So my advice, be very careful when dealing with them and their pricing vs what your insurance will cover. Always ask upfront what their cost is per treatment code and then call your insurance to verify what your share of charge will be. This dentist feels more like a retail business and less a service oriented business for treatment and making patient's feel calm and relaxed...... read more

Crazy conversation with Sabrina Sudarsana - she argued with me about insurance coverage before I even came in. All I needed was a referral to an endodontist!!! NO crown needed here I have different insurance that I would use to get my crown. All I have to say it make sure you find out with your insurance what you're required to pay. I was not even going to this dental office for a crown and Sabrina made a crown a huge issue, and she called my previous dentist wish is a HIPAA violation. According to our dental insurance we have a contracted amount, that is all we have to pay unless we choose an item above the contract, I would highly suggest that you check your insurance to make sure they have not over billed you. Iv e already had one dentist quote me that my daughter needed 9 porcelain inlays and crown lengthening $7300 then as I asked more questions they turned into simple fillings. I absolutely refuse to pay more than I am required to. These dental office are like used car salesmen, scammers. Just because they do in house crowns does not mean you have to pay extra, they are still required to offer you the contracted benefit, if YOU CHOOSE the Cerac crown then you do pay the additional fee. Either way always ask for a Treatment plan and get it approved by your insurance. first dont let this office tell you because they do cerac crowns you have to pay extra and have to take that crown not true, they have to offer you the contracted benefit. read more

I wish I was never given the office as my primary location. And I wish I could give ZERO STARS. I am 7 months pregnant and called to schedule an appointment due to an extremely uncomfortable tooth ache. The next day I was in and was told I need a root canal. I opted for an appointment about a week and a half later in Livermore. At the time of my appointment the pain had slightly subsided so I figured I could wait. Later that evening the pain was so unbearable I began calling emergency dental offices because Fallon was closed. I took a Tylenol and as the pain subsided I decided to wait until Fallon opened at 7am. I called at 7 and was on hold until after 8am. They were unable to schedule me an appointment and instead gave me phone numbers of offices to call myself when they opened. I opted for a different dentist who offered to come in early to fit me in his packed schedule to drain my tooth to make me comfortable and relieve the pain. I ended up having to pay OUT OF POCKET. Soon after, someone from Fallon called asking if I wanted to keep my root canal appointment. YES I WOULD! She proceeded to tell me they could have drained the tooth at their office. THAT OPTION WAS NEVER GIVEN TO ME BY THE DENTIST. She also offered to call to see if she can get me a closer appointment, to which I never heard from her again. All I was told is I needed a root canal and the specialist isn't in for another 3 weeks so I needed to go to Livermore. I wasn't told the pain would come and go or that I even needed antibiotics. I ended up getting antibiotics from the other dentist I went to. I AM APPALLED at the level of service I received from this dental office and I will NEVER recommend this place to anyone! read more

I am added on my husbands dental insurance plan (cigna), when i visited fallon for regular check up, i was adviced to get my 10 yrs old crown be replaced. They were having a 20% off promotion going on...it was going to cost me $565 ($707 without promotion). so I had got my old crown removed and got it replaced with a new crown (emax) by Dr.Sanchez. He did great. It was a 2 .5 hrs procedure and he has done it with extreme care and perfection. The finish looks flawless and the procedure also felt smooth. I definitely recommend him for the crown related procedures. The rest of the staff was friendly, decent in accommodating the treatments, in scheduling/rescheduling the appointments, explaining the costs and benefits, there was no cribbing whatsoever. Clean and pleasant offices with latest hit songs in the background :). read more

Beyond impressed with this dental group. Brand new everything which is amazing, because who wants to go to an old weathered dentists office?! State of the art equipment, amazing staff, brilliant dentist & perfect location. Felt cared for at each and every step. They walk you through your benefits, customize a treatment plan and ensure you're comfortable with each care option. Dr. Karleen Boparai is a seasoned pro, with a steady hand and the perfect bedside manner. read more

I haven't been to the dentist in 7 years after i got out of the military. I looked online and this dental group had a special for xrays and cleaning for $59.00 so i booked it. Let it be known that I do not have dental insurance...after the x rays confirmed how bad of shape my teeth were in, I asked Dr. Boparai about financial avenues that could help me afford the 2 crowns, one root canal and multiple fillings....with all this being said Im not ignorant to the fact that having no insurance,( usually)will require a down payment. I was presented with multiple avenues to afford and i chose the in house payment plan..( does require half of the procedure(s) cost down) and then monthly payments. Again these were just quotes, so the amount can change after the procedure is done depending on what they come accross during your procedure. I have read the previous crappy reviews and people being charged differently than their quote and attacking this place and I can tell you that these people are not gold diggers, if you're mad about the cost of your teeth or the quote they gave you and it changed, get over it and take better care of your teeth. They're only trying to help and not pick people apart for their money. During this visit, the dental assistant who helped, i believe her name is courtney and the two Dr's who performed the exams, Dr. Karleen Boparai and the hygienist caroline?... Were nothing but amazing and funny to listen too. So to summarize, the initial 59.00 xray and cleaning turned into some major procedures and i ended up paying $800.00 for some major work needed...am i mad, not at all. It was my choice to follow through with it because it is needed. I have many more appointments to make to get my teeth back to where i want them, but i will only go through this dental group. These people were nothing but amazing, kind and caring to me. I will be bringing my family back here for sure! read more

Had my first visit here this morning, and I gotta say it was the most pleasant experience Ive had in a dental office in a long time. From the receptionist, to the doctor everyone is friendly and welcoming. This office is very well put together. All the equipment is digital which makes things run much more smoothly and efficiently. The staff is well experienced. Overall would highly recommend this office to anyone in need of any type of dental work. read more

Awesome experience ! Dr. Bopari is very good and thorough. I had avoided wisdom teeth extraction for 9 years and after consulting with her, I felt more confident and comfortable to get it removed. The surgery was performed by Dr. Patel. He did a great job. He also calls and checks on his patients after the surgery. Surgery was very smooth, thorough and performed with care and uttermost due diligence. He is simply the best ! Extra friendly team and staff ! Highly recommend ! Facility is new and they have the latest technology and equipments. read more

Been to dentists for over 50 years and big coward when it comes to pain or even anticipated pain. Dr Boparai crowned 2 deep molar cavities with no pain and little discomfort afterward and did both in one stop instead of two. She also called me twice to follow up. The past year their whole staff has bent over backwards for me as I have needed extensive bone grafting for implants. They all are awesome. The front end staff is efficient and friendly. I will keep going to these guys - love them. Gary S. read more

I made an appointment at least one week before we ready to go. But on that appointment day, I got 3 calls. 1st call was remind, which is normal. 2nd call still said confirmed our schedule, and I said OK. And almost 30 miniutes before our schedule, 3rd calls came in and said need confirm our insurance, I told a lady nothing change about our insurance, but she said I need provide proof of evidence about nothing change. I told her she can call our insurance company to verify because this Dental office was referraled by our insurance company, and this is not first time we have service here. And there was NONE of issue for our insurance before. Finally she said she has to cancel our appointment for no reason. I almost speechless because I was driving on the way to the dental office, and cannot understand what type of proof of evidence she will need. So disappointed with unprofessional service. read more