Quick Fixes is actually quick! Located in Concord Mills at a stand in between Burlington and Kids…read moreFoot Locker. I came here to have my son's necklace repaired that randomly broke in the middle of the necklace. I brought over the necklace around 5 pm, he viewed very quickly, told me it would take 20 minutes to repair and cost $22. I walked around Burlington and when I came back it was repaired. I couldn't tell where he actually repaired until he pointed it out. I wish I took before and after photos. Awesome service and he gained a returning customer!

I needed my bracelet not only repaired but made a tad bit longer ( it was my grandmother's). Not…read moreonly was he FAST, the work was beautiful. The quality of work is incredible and I am honestly amazed at the prices! I have already recommended them to my family, friends and neighbors!

I wanted to buy something nice for myself near my birthday a couple years ago, I'm pretty sure I…read moregot ripped off major big time, If I could take back this item/necklace I would get me a Better one somewhere else. $1,550 for a $250 10k gold necklace only weighing at 6.4g is insane. Then if you wanna do a credit based with them you have to pay the full amount in 100 days which I was never told, I found out below my email saying I would owe $3,050 which is unbelievable. I want my money back

We went here to pick out our wedding bands. Gabby was great! Super patient while I tired several…read moredifferent rings back and forth. She looked online and was looking at the fastest ship timeframe that worked with our timeline. I picked a Leo band that matches my Leo engagement ring. She is getting the ring from two different stores to see which comes first and we go from there! My fiancé picked out two rings and we will see which one comes first and that will be his ring! Note. Don't wait too long to pick out your wedding bands. lol. Just encase they don't have what you're looking for and your size

What started out as a nightmare, turned into a dream. My original engagement ring was destroyed by…read morethe repair company Kay Jewelers used. After many emotional discussions, Kays came through, did what was right, and also helped my husband surprise me with a new wedding band to go with the replacement engagement ring (the style ring I had, is no longer available). I was completely shocked, and cried right there in the store. Chris, the manager, and my husband planned the surprise the night before, and I gotta say, Chris played it off perfectly. It was not his fault, Amy (the assistant manager) or anyone at the stores fault that the repair shop destroyed my original engagement ring, but they were the ones that had to deal with all my crying, and yelling. You can never replace something so sentimentally valuable, but with my husband and Chris surprising me with a new wedding band, to match the new engagement ring, it created a whole new, perfect memory. I don't look at my wedding set and see a replacement, I see the moment Chris handed me the box, that had the new band in it, and the look on my husbands face when he saw my reaction. Thank you, Chris, & Amy for turning my nightmare into a dream. Katie Caruso

Brownlee-Concord is a great store. Ivan and staff have been so helpful with my purchases and…read morerepairs. I even sold some old jewelry and made a nice profit. I'm happy to have them in the neighborhood!

I brought my watch in last minute before leaving for the airport. She had my battery changed and…read moreready for pickup within an hour! On top of that she and the other lady working there today were very kind and we had a nice chat! At the end, my battery change cost me less than $6! Thanks so much for the last minute assistance!

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

Just came in for a quick cleaning. Turns out it's time for my ring inspection. Dylan asked if I…read morealso wanted the rings on my right hand cleaned. I said they're fake! He said that's not what I asked So I said sure! Dylan was very nice. This may be my new Jared's!

They are very helpful to find what you need. They have a lot of different options to choose from.read more

Yesterday morning, my 7yo broke her new necklace. It was from their grandparents, so we wanted to…read morefix it. Fixing it was outside our tool kits or wheelhouse. I called MacP and they said it'd be doable. I stopped by and Richard (the jeweler) gave me a reasonable ball park cost, and said it'd be ready next week. I got a call from the sales associate, Amanda, today saying it was ready. Much faster than original estimate. Also, the repair cost 2/3 of the original estimated cost. I can't even find where the break was! So glad to have these folks in town and my kid is glad to have their necklace back.

My experience was superb with Richard the owner / Jeweler. He refurbished and enlarged my…read moregrandmothers engagement ring and enlarged my own wedding band . The improvement was stunning. They didn't looked this good 28 yrs ago! He also repaired a delicate necklace and added a bead to it. He is patient and talented beyond expectations.

My eyeglasses broke and the optical store could not repair. They recommended Jewelry Mine located…read morein Carolina Mall. The man who waited on me was friendly and gave me a ticket to pick up my glasses the next day. Excellent service and repair.

In my opinion the place is horribly over priced if you try to sell anything they low ball you…read morebelieve me this is not a good place to do business

Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every…read moretime I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation.

I had a favorite bracelet break a link and I brought it in to Malak Jewelers and they fixed it on…read morethe spot at no charge. What amazing customer service. I will always go to Malak Jewelers from now on. Manelle was so kind and helpful. I really appreciate that lovely treatment.

Jaya is the absolute best!! We have been working with her since 2004. She's helped us with…read morenumerous items. The most recent is a custom 20th anniversary upgrade to my engagement ring. I love it! There is no one better!

Ashton delivered exceptional customer service today! She took over for Jaya (by the way is a true…read moreGodsend and incredible asset to the Reed's Jewelers family) to assist with completing my purchase of finding the perfect upgrade wedding band set, a 3 carat princess diamond ring and band. We only spoke over the phone once, but when I walked in this morning, she immediately knew I was. Not only was Ashton knowledgeable but has a heart of gold, it felt like I had know her my entire life..just like with Jaya. While Ashton was doing her magic, Claudia assisted my husband and I with finding the perfect wedding band for him and an additional 1 carat princess cut necklace and 1 carat princess cut earrings set that I've always wanted. We were treated so well. It was well worth the hour drive! We have always purchased jewelry from Reeds for myself, husband, and children. Today, I didn't feel like a customer, but like I was apart of the Reed's Jewelers family. They have a wide range of beautiful jewelry to choose from. The lifetime guarantee and warranties on all their jewelry is by far the best. I highly recommend and endorse this company!