If TEN STARS were an option, Family Auto Center would earn every one of them. I initially brought my vehicle to Family Auto Center in Vacaville for a specialized installation that only certified mechanics can perform. Although it's a 45-minute drive from my home, it quickly became clear that the distance was irrelevant -- the quality of service was worth far more than the convenience of proximity. From the first interaction, the professionalism, transparency, and efficiency of Sean, Nicole, and their team stood out. The installation was completed flawlessly, pricing was fair and clearly explained, and my vehicle was serviced promptly without compromising attention to detail. What began as a one-time visit has turned into a long-term relationship. Family Auto Center is now the only place I will take my 2024 Ford Explorer -- whether for routine maintenance or more complex repairs. My husband's experience further confirmed what I already believed. He owns a 2007 Nissan Titan that he's deeply attached to and has been carefully researching where to invest in significant restoration work. He is not someone who makes quick decisions -- he studies reviews, checks BBB ratings, gathers multiple estimates, and asks thorough questions. Yet after meeting Sean, observing how the team interacted with customers, and hearing the clarity and depth with which repairs were explained, he didn't need any of that. As we left, he simply said, "That's the guy I want fixing my truck." That statement speaks volumes. What impressed us most wasn't just technical expertise -- it was integrity. In an industry where customers can sometimes feel uninformed or vulnerable, particularly women with limited mechanical knowledge, Sean and his team operate with refreshing honesty. There is no upselling, no inflated urgency, no vague explanations -- only straightforward communication and well-documented recommendations. I've had experiences with dealerships and quick oil-change chains that left me questioning both pricing and necessity of suggested repairs. At Family Auto Center, I feel informed, respected, and confident in every decision made regarding my vehicle. The name "Family Auto Center" is fitting. Not only is it family-owned and operated, but the culture reflects accountability, cooperation, and shared standards of excellence. You don't feel like a transaction -- you feel valued. It's rare to encounter a business that combines deep mechanical knowledge -- from vintage vehicles to today's complex computer-driven models -- with genuine warmth and ethical consistency. Even conversations with other customers in the waiting area reflect the same theme: long-term loyalty built on trust. I rarely take the time to write reviews. But when a business consistently demonstrates integrity, competence, and respect, it deserves recognition. Thank you, Sean and Nicole, for running your business with authenticity and expertise. You've earned not only our trust, but our continued loyalty. read more

I had an engine repair that was stressful to workout with the warranty company. Family Auto stepped in and put my mind at ease. They repaired my car and all the details were worked out. They're an awesome business and a gem in our community. Please support them. read more

I had a great experience here. The communication was clear and consistent, and it's obvious they're knowledgeable and honest about vehicle care. Truly a hidden gem. I wouldn't hesitate to recommend them for any maintenance issues. read more

We needed the rear carriage of our Edge replaced. Nicole helped us decide which option was best for that vehicle and most cost effective for our budget. Their honesty about what future work can be delayed and what needs to be done soon, helps us plan for it. read more

Location- right around right corner from me which is great as I can walk home Small family business with good communication Had oil change and no problems They have an intuitive coupon program by signing up UPDATE: they have moved to "hamburger" hill area and took my my old auto shop location. I will try them for auto repair and see how it goes read more

I can always count on Sean and Family Auto Care to take care of my needs for my older (2000) Chevy Tahoe and also our Toyota Yaris. I recently bought new tires for my Tahoe and they checked all the components in the suspension. I now know if and what wil need to be repaired for longer lasting tire wear. read more

My friend and I were told by AAA we would probably be ok to continue driving my car when wouldn't you know it we make it to the next town over before breaking down for the last time on the 4th of July! Luckily, Nicole, Sean, and the folks at Family Auto Care helped us out 1,000,000%!! Highly recommend this auto care shop as they were quick with diagnosing and addressing the issue with our car! Thank you again Nicole and Sean! read more

Easy to schedule, good accurate assessment of problems and fast repairs. Also, gave us a ride too. Would not hesitate to recommend this auto repair service to anyone. read more

My family was extremely satisfied with the level of professionalism and quick turnaround. A little background story: our VW was overheating for a long time. She decided to do the "right thing" and use the VW service center in Vacaville. After over a month at the VW shop, replacing a bunch of items, and spending tons of money the VW people told us that they didn't know what is going on and gave us our car, without fixing the problem. We talking to a trusted mechanic (who specializes in Japanese cars - Bill's Shop in Fairfield), he advised us to try Family Auto Care. We took his advice and the car was up and running in two!!!! days. We want to thank you guys for fixing our car with outstanding customer service and accuracy. I highly recommend this shop based on our experience! read more

I have been going to Sean and Nicole for years. They have always been timely and they've explained everything to me so I can understand it. But on top of that they have been friendly and respectful to me, which not all mechanics are. They truly care about their business and their customers and it shows. I highly recommend them for any needs you have for your car. They are amazing! read more

Family Auto Care was so welcoming. My friend and I were having car trouble on the 4th of July. With no auto shops open we lucky found Family Auto Care. We later found out that it was there first year opening up on the 4th of July!!!!. They were direct and honest with the diagnosis of my friends car. For reference we were coming from the bay to Folsom lake. Car keep turning off and we had to get the car towed. While waiting for triple AAA. Nicole offered us popsicles while we waited. Being more than an hour wait. They offered there office so we wouldn't be outside with the heat and had great conversations with Nicole. We were extremely lucky to have found this place! Definitely recommend coming here with any car problems. read more

Reasonable prices, great people, great atmosphere. Whenever I need service again, I'll definitely be back. Thank you.

Went to Family Auto Care for years before we got a couple new cars with services included. Just came back as soon as we had a vehicle no longer covered as we always appreciated the great work Sean does as well as the fairness and honesty of Sean and Nicole! read more

We always have great service. Sean and his team are very thoughtful and assure our vehicles are safe to operate.

Based on a friend's recommendation I decided to give them a try on helping me with a parasitic draw on my 2017 Honda CRV-EXL. I explained what I knew thus far and they confirmed my statements, even stating that issues I stated with my fuses were incorrect and everything was working fine. I provided the a Service Note from Honda and Sean was honest in sharing that it's been awhile since he did a software update on a Honda, but was willing to do it if I waited for his go-to person to return the next week. The update was installed and the total cost was ~$300. A huge relief since another mechanic stated they would need to remove my dash and test each electronic module to find the defect. read more

I needed a synthetic oil change, and Sean took great care of me. His prices are very reasonable, and he explained the whole process to me. I wish I lived closer to Vacaville so I can visit Sean whenever I have car needs. Sean went above and beyond by teaching me how to check the oil level in my car. He understood that I don't always make it to the car shop every 5,000 miles so he taught me how to put oil in my car. Not only that he even filled up the windshield wiper fluid for me since it was empty. But, really, how often does your car shop teach you how to add oil to your car? read more

I have a handicap I have a handicap vehicle with some Modified parts that Sean Has taken the time to learn. He Has helped me several times Figuring out challenging problems. I love these guys! read more

Sean and his team do a great job. They ate knowledgeable and able to work through unusual issues to find solutions that don't cost a ton of money. Highly recommend auto service.. read more

Thank you Nicole and Sean for getting my vehicle repaired! I had a severe coolant leak and they were able to diagnose the issue and make all the repairs that day! Always a positive experience here! read more

Referred to Family Auto Care a couple of years ago. The owner Sean has always been friendly and willing to listen to our issues and concerns. He has been honest and straight forward and giving us options on the different ways to repair our vehicle. letting us decide which way we wanted to proceed with the repairs. read more

My car ended being a lot more complicated than expected, and throughout the whole process, they were very communicative to me, calling me daily with updates. Sean & his team are kind & professional. This is my third time at this shop & I'm impressed and grateful every time! read more

I had issues with my speedometer cables, they researched the parts and found a solution. Very honest and knowledgeable about your vehicle. Great prices and great communication. Can't say enough good things about Sean and Nicole. read more

Thank you Sean and Nicole for your service. My Nissan truck is now running smoothly again. I will be back for some maintenance services you recommended. Thanks again!! read more

Good service. Honest prices. Christian family even give you a ride home if you need one Shawn. And his employees are very. Kind and. Nice. To people to. They go above and beyond to help thanks. So much read more

Always great reliable and honest service from Sean and his team. He has taken care of my cars for many years. read more

I have been taking my cars to Family Auto Care for many years I love their service their attentiveness to their clients and just recently I had an emergency and I needed to have a car repair done as soon as possible and in a day they were able to locate a part that was very hard to get and put it into my car and rearrange her schedule work a little bit of extra time and into their schedule to take care of me and my family and I love Sean and Nicole and what they do for us at our favorite place to take her car is the only place we take her cars! read more

My regular mechanic was swamped and referred me to Family Auto. They squeezed me in the same day and took care of the defective alternator and tensioner. Their work was clearly described and fairly priced and they kept me informed on their progress. Very refreshing to find competent and effective communications in an auto servicing enterprise. I'll be back if I need more work on my 2003 Focus. read more

Came out to get an estimate, owner was very rude and unprofessional and also couldn't give me a real quote and was trying to add additional services that my truck did not need, i ended up taking it to another shop in town and i recommend to stay away from this business read more

Subaru went in for brakes and replacement window motor. Service was efficient and friendly. They even offered me a ride home while they repaired my vehicle. I'm sure we'll be back! read more

My car broke down and I had a blown head gasket. Had it towed to Family auto care and Sean took great care of my car. He kept me aware of other problems he found and got everything fixed. They were even nice enough not to nickel and dime me that when they found a couple of minor problems they fixed it without charging me. Very kind people that work there! I will now be taking my vehicle to them and them only for all of my car issues. Thank you Sean and Family! read more

Sean and his team maintain both of our Subarus. We got really tired of the manufacturer recommending more and more unnecessary maintenance. We believed, as most do, that only the manufacturer can safely maintain a new car. In reality they probably need to sell you more than needed to meet their business model. We trust Sean and Family Auto Care for all maintenance needs. Give them a try, you won't be sorry! read more

They have good diagnostics and work on hybrids. They gave me a clear picture of the problems with my vehicle, however it's probably just not worth fixing. read more

Family Auto Care - Auto Repair Near Me - Vacaville, California

I took my Civic in today to get my AC looked at/repaired. Sean and Nicole were extremely nice and friendly and I felt like I got great service at a great price. I will be recommending Family Auto Care to my friends and family and will definitely be back! read more

Ive been battling my car battery for awhile now. I work in the bay and live in Vacaville so I was trying to find a mechanic to fix it as soon as I got in town from work. Sean checked out the problem, said it was definitely the battery, and even after closing time put it in for me. Im very appreciative! Thank you for squeezing me in! Ill for sure use them again! read more

I moved to Vacaville just in time for the Covid lock down. Family Auto Care was recommended by my neighbors on the Nextdoor app. Wow! Was I surprised! Not only are the owners, Sean and Nicole, friendly, honest, & upfront about all prices and work that needs to be done. They go above and beyond for their customers. This is my favorite family owned business in Vacaville. They have also done work on my husband's truck. I would recommend Family Auto Care to anyone who would listen. read more

We have taken both of our vehicles to Family Auto Care for both service and repairs. We have found a trustworthy and honest Auto shop. The service is always great and been on time. Fair pricing with great service. As this is a great Auto shop it is best plan ahead and get on the schedule. We will only use this place from now on. read more

This company's business was very easy to fund in Vacaville, CA prices are great, I will be coming back! Thanks...

Took my 2013 Volkswagen Jetta into Sean and his wife to get some repairs/sensors fixed. They were super helpful & kept me updated about what needed repaired. Fast, friendly & reasonable with price/time. I will continue to take my vehicles to them no doubt! read more

I've been to many car & motorcycle shops over the years to include a lot of the large ones like Midas etc. Can honestly say that this one is awesome and a rare gem. They treat the customers and cars with the utmost respect and quality. This is evident in the work they do and their interactions with the customers. Sean and the crew are always transparent about the condition of your car and what needs to be done. They want to ensure the customer understands what's going on and that they are in alignment on the way forward. The shuttle service is another huge bonus and much appreciated. 5 star business, highly recommend ! read more

I am extremely grateful to Sean, his wife Nicole, and his staff for their professionalism and the outstanding work they did in replacing the engine on my truck. They are top notch when it comes to both service and customer service. I definitely recommend this family owned auto shop. read more