Our car door broke at the last minute, just as we were about to leave for home, and we needed it repaired as soon as possible. After reading the reviews, we knew this was the place to go - and I'm so THANKFUL we did! Carlos provided a solution for us quickly and was really courteous and professional. His entire team made us feel comfortable and cared for, and we understood immediately that this company genuinely lives up to its name. FAMILY! Not only did they fix our door right away, but they also assisted us to get back on the road so we could safely return home to our family. The best thing was that they DID NOT take advantage of our need for a rapid repair. It took less than an hour, and the pricing was perfectly reasonable. Theresa was also very nice and welcoming! She made us feel at ease at their office and even provided us refreshments as we waited. There were no hidden fees, and they did not try to defraud us or add needless charges, as we have seen at other auto shops. Before we paid, we were given a detailed breakdown of the total cost. If there's one thing I can say, it's..... TO GO HERE! You can anticipate quality, excellence, professionalism, and true customer satisfaction! We are grateful for Carlos, Theresa, and the entire staff for taking such fantastic care of us and ensuring our safe return home. Thank you for treating us like family! read more

I recently moved to Las Vegas and unfortunately had my car hit while parked in a garage. Since I was new to the area, I found this shop through Google, and I'm so glad I did! From start to finish, they took care of everything: arranging the tow, dealing with the insurance company, keeping me updated, and making sure my car was repaired with OEM parts instead of aftermarket parts, which was very important to me. Theresa and Carlos were both great and incredibly friendly. Theresa especially took care of me as if I were one of her own, which made the whole experience feel very personal and reassuring. When my car was ready, they even sent an Uber to pick me up. The repair came out amazing, my car looked brand new again! Great service, great communication, and quality work from a family-owned business. I would absolutely recommend them to anyone in the Las Vegas area! read more

Family Auto Collision - Before photo - Body Shops Near Me - Las Vegas, Nevada

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The crew at family auto collision is hands down the best car-related business I've gotten services at. I was unsure about the work my car needed when I brought it into this place but they sat down with me pointed out every single service they recommended. I compared this business to 3 other body shops in the value around the area and they quoted me substantially less than other competitors. Theresa and Al are amazing owners and a single conversation with them shows that they are just two people looking to help people with auto needs. They even washed and cleaned my car before returning to me free of charge! A very splendid gift. I would 10/10 recommend this body shop to all my friends and family. Thank you Family Auto Collision, you guys really helped me ! -Jorge read more

Family Auto Collision - Interior of my car detailed by Family Auto Collision - Body Shops Near Me - Las Vegas, Nevada

Thank you Teresa and the team! You guys did a fantastic job on my car, looks brand new. The paint job you can't even tell it was ever wrecked! Definitely am impressed with the work and will definitely recommend this place ! read more

Family Auto Collision - Before - Body Shops Near Me - Las Vegas, Nevada

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Family auto collision left my car looking new after an accident and did it on a very reasonable timeline, they also provided updates along the entire process. Very grateful for their service read more

this place is awful first of all they had My Car for almost 3 months for front end damage they got paid $10,000 and put used parts all on my car. My headlights are used. They got fog all in them. I drive a Beamer. The owner told me I took such good care of My Car then why did you make my car look fucked up like it does I would never recommend this place to anyone and the other owner. He's a total asshole. He's a jerk. Teresa was cool as fuck but if you ever got a deal with Al get ready for him to start yelling at you he yelled at me like I was one of his fucking kids and that's not OK. Teresa had to back me up. And shut him the fuck up he's a fucking jerk and he fucked my shit up Let me show you some pictures where I was able to put my hand in between my headlight in my hood after they finish my carWho does this who the fuck does this kind of shit? And Brian, the guy at Alacrity I'm going after him next They work together I'm sure he gets a cut of whatever the fuck they get. He's the one that sent me to them. Check these pictures out. I should not be able to put my hand between my headlight and my hood And then they call their self redoing it after they fucked up and this motherfucker had the nerve to say it was my fault dude you just fucking fix my car and the other headlight on the other side is all foggy. They put used parts on a Beamer and they got paid $10,000. I'm telling you do not take your car to Family auto collision. They will fuck your shit up and keep it for months ain't no telling him what they're changing up under your hood all the time they had My Car.fuck Family auto collision read more

Nicest people, very understanding and detailed. Their service is wonderful. I finally find an auto place that I do trust!

Really appreciated the great job Al and his team did on my front end. Looks great and at a very fair price. Having spent a few years in auto repair I can see that this is a well run shop and will definitely return. read more

Got my Tesla fixed after an accident from an enterprise driver. Smooth service and also very informative through the process, I will be coming back here - if I ever need in the future! read more

The best body shop in town! Theresa and Lacie are attentive and keep you updated on a daily basis! They made my first accident process so smooth and easy! Will recommend to all my friends and family read more

Family Auto Collision - and they got me a little gift to cheer me up - Body Shops Near Me - Las Vegas, Nevada

What a great group of people. Honest, super Commicators, The work is extremely well done. I have never done a review before, but for the company I was anxious to do it. They just really go out of the way to do the right thing. Highly highly recommend 1 read more

Al and Theresa are amazing with the repair on our car. It was an awesome job and they keep us updated on everything. The car came back to us like brand new. It was great work. The price to get it fixed was good too read more

I had an accident in February of this year and this workshop was recommended to me for the repair of my Kia Forte car. The truth is that they left my car as if it had come from a new factory. They are very dedicated and diligent in their work. read more

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We had our son car fixed here. They came & picked the car up & they were very prompt on getting back to you to let you know how it was going & what was being done. Teresa the owner was very nice & called letting me know everything. Picking up the car it was washed & cleaned & ready to go. Excellent job Family Auto Collision read more

I would like to thank Theresa and everyone at Family Auto Collision. This was my first accident, and I had no idea what to expect. From start to finish, the experience was seamless and stress-free. It was well worth the wait. You can't rush perfection or safety. Customer service was impeccable. I will definitely be referring to my clients, friends & family. Thank you to everyone at Family Auto Collision. read more

Theresa and crew are the best in town!! I've had several cars repaired over the years and they always deliver expert work. I highly recommend them. read more

My boyfriend is a great driver & I'm not just saying that. Unfortunately we all make mistakes and he hit our neighbors car. Just a little damage, nothing big. We called a few places and Al helped us out! He was amazing from begin to end. Fast response and we were able to handle it all over the phone. Gave suggestions and advice to help us with our neighbor for her transportation while her car was in the shop. Super fast services only a few hours. Just phenomenal service. Really could not be happier with them. I hope we don't go through this again but if we have to we will definitely be reaching out. Thank you so much Al for being so professional and helpful during the process we really appreciate it. The car looks great also! read more

I am an 85 year-old-veteran and have owned 36 personal automobiles over the years. I've had mechanical work done on those vehciles in at least 40 different states. I belive I have acquired a lot of knowledge in selecting Auto Mechanics. About six months ago I discovered Family Auto Collision simply because it is only 10 minutes from my home. The first thing I found out about this auto shop was they really are a family owned and operated business for many years. I had some small work done on my KIA, suprisingly, the work and price was great. Next, I brought my daughter's Ford Escape in for several more expensive repairs. Again, the service and work was truly professional, as was the modest, affordable charges. Last, was my BMW. This was the real test because I had been given a sizable estimate by a dealer for work that had to be done to continuing driving it. The family performed the same work for easily 1/3 less. During all my interaction with this truly professional auto repair company, I honestly felt I was treated more as a family member, than a customer. I don't have to look for anther auto repair dealer again in Vegas. Family Auto will always have my business in the future regardless what kind of vehicles I may come to own. read more

Family Auto Collision is my now go to shop. I recently moved out here to Vegas and got into a wreck and didn't know where to go. Had tried a few places that weren't any luck. I found Family Auto Collision on google and gave them a shot. I wish I would've went to them first! They were very helpful, respectful and continued to update me about my vehicle. They made sure i was very well taken care of! Thank you so much Laura and the owners of Family Auto! You guys definitely made me very happy and satisfied! Please go to them for any collision needs!! They will make sure it's done right and correct! read more

Family Auto Collision - Body Shops Near Me - Las Vegas, Nevada

If I get this stars I would be and were very very happy with their work with their service with everything they did. The manager was was fantastic. The work was fantastic and they treated my mother would kick gloves and I loved it so yes, I would recommend this place to everybody. Great place quality work. read more

They did a great job repairing the damage for my Blue Kia Soul which was damaged in the front left fender bender (driver's side). I was glad to get it back so soon (within 2.5 weeks) from them despite the setbacks they faced from the dealership supplying the parts needed for the repair. I also liked that they are easy to contact whenever I had to contact them throughout the repair. Payment was processed through my Progressive Auto insurance which was easy and seamless overall and I only had to pay my deductible during pickup. read more

Amazing business. Kind, helpful, wonderful customer service. The whole team went above and beyond to make sure everything was set with insurance, rental car, and quality of job. They communicated with me regularly every step of the way. I hope I won't need to get repairs on my car again, but if I do I know where to go! read more

I just have to say that this place is very professional and very helpful. my car was stolen and I was so stressed out didn't know what to do I called this place and I ended up speaking to the owner of the place and she was wonderful! she even helped me with reaching out to my insurance company to help with the process of getting my car fixed due to all the damage that was caused. They have been communicating with me every step of the way the mechanic that i have been working with is great as well. I would recommend this place to anyone they are now and will be my families go to. anyone that has a KIA make sure you have a kill switch or a push start. thank you so much Family Auto Collision!! read more

Family Auto Collision is top notch when it comes to vehicle care. They are communicative, professional and did such a beautiful job on my car! 10/10 recommend! read more

Excelente Servicio son personas de gran corazón y muy profesionales buenos precios. Lo mejor muchas gracias por todo!

Family Auto Collision is the place to go for fast and quality service! Their response time is quick and their customer service is excellent. Their value to help customers is top tier! read more

Al & Theresa , words can't say enough to express the gratitude and thankfulness I have for you, the crew and all that you have done for me. I'm a senior citizen on a fixed income. A random hit and run left me with a totaled vehicle. When other shops refused to help me some also told me to just buy a new car. I was devastated and very worried. My income is not enough for a new car I literally cried and prayed for help. I was referred to Family Auto Collision and I'm so thankful to all of you. My car drives excellent, just like it did before the accident. Al & Theresa are true blessing Cheers for family Auto Collision Ellen Bowers, Dodge Nitro. read more

Theresa and her staff are amazing. They have worked on multiple vehicles where we have needed to work with insurance companies and she has been so helpful. Theresa and her crew are always there and make the process so much easier. Their overall work performance matches their customer service 100%.  They are honest, helpful and affordable. I would recommend them to anyone. read more

Was experiencing engine issues and a co-worker recommended Family Auto Collision. They were able to pinpoint the problem and got my car back on the road in a very timely manner. 10 out of 10! read more

family auto collision is the best in service, and quality. they value you as a customer, they are kind and understanding! you are in the wrong place ,if you are not here ,for all your car collision,and body work that is needed for your car.then you are definitely in the wrong place! they treat you like family and they value their customers and you wont have to break the bank in order to receive great service! read more

Thanks to Al! He helped us in every way possible, took the time to give us updates. Thanks again family auto collision! I would recommend this place for anyone! Amazing service. read more

Got in an accident in Nov and they still have my car this day. Al and Theresa are always making up different types of excuses and always delay with my vehicle. Theresa is the fakest person to talk to and Al definitely does not know how to work on updated vehicles. The receptionist is not knowledgeable about what's going on around her and they lack at keeping the customer informed. This business is so sketchy and I highly DO NOT recommend anyone to go here. You'll prob never see your vehicle again. read more

I highly recommend Family Auto Collision. Not only did they repair all the damages to the car, they did so earlier than expected and detailed and washed the car, inside and out. The staff is friendly and professional. Great value, great service. Five stars hands down! read more

Took my car here for collision repair on recommendation fro Towbin Kia. Trudy a great job on the repairs. They kept me updated every few days as to how things were going on the repairs. Kept in contact with both of the insurance companies on a regular basis. Car looks great. Very happy with them and I do recommend them if needed. read more

The whole team down at Family Auto was amazing! I couldn't be more satisfied with the work I received. Everything was done professionally and correctly! The communication with the team was fantastic and it really doesn't get much better when it comes to anything mechanical related. Couldn't be happier!! read more

The worst, worst place to get your vehicle fixed is here, I don't know how they have good reviews, I dare say that maybe they are made up by themselves, I had an accident and unfortunately the insurance paid these people more than $5,000.00, first they are very nice and after they are already doing the work they no longer answer the phone, the customer service girl doesn't know anything and only answers: allow me a little bit, when my car was supposedly ready and I checked it, they left the paint different from the car, from a distance you can see the difference in colors, it didn't have any support on what is the bumper and plastics that they removed, they broke the water tank line to clean the windows I suppose when they removed the hood, of course I went to have it fixed again and they wanted me to pay out of my pocket for the rental of a car while they fixed the mess they left, of course I said no and they wanted to lend me an old van, that you couldn't open the doors and the floor of the van looked like the dogs were sleeping in it, as well as a pile of trash, of course I didn't want to and finally they lent me a more decent car to move around and of course they didn't leave my car the same but they weren't going to fix anything because they already had their $5000.00 in their business, so if you want them to leave your car like shit go and take it there. read more

My vehicle had been stolen from the parking structure at New York New York hotel in Las Vegas my vehicle was recovered 7 miles away at a strip mall sadly to say, my catalytic converter was stolen and there was damage done to my car Al and Teresa took very good care of me. They went out of their way to make sure I was satisfied. I would highly recommend this body shop. read more

Dropped my F150 off with some fenderflars and a big scratch, now my truck's like new! So happy with Truck I left them my fusion with a jacked bumber, finshed job earlier and car is all fixed. Good communication and true to their words. Would recommend..... read more

Took my car here to repair my front bumper that was damaged in a Carwash and needed to be fully refinished. Al at Family Auto Repair was very professional and did an amazing job repainting my bumper and matching it to the rest of the 14 year old paint. I was very impressed! I will be coming back for more work as they have great prices that compared to other body shops, definitely recommend! read more