Very professional customer service! Austin also went way beyond coordinating our carpet to be…read morelaid in time for our move into our new home. We were also very pleased with the professionalism of the carpet layers and they did a wonderful job. We will definitely recommend Urban Flooring without hesitation!

Timely, accommodating, knowledgeable and easy to work with. I greatly enjoy my new floors!read more

The carpet installers were very professional. The carpet looks great and everything was cleaned up…read moreafter they finished.

I contracted Lowe's Home Improvement to install some carpeting in two walk-in closets. They subbed…read morethe job out to Keller Interiors. The scheduling process was simple, and even with the current supply chain issues and labor shortage, the installers showed up the day and time window that was scheduled in-store. About a week prior to installation, I received a text to confirm the appointment. The day prior, I received both a text and a call to confirm the appointment. The caller was the actual installer, and also wanted to verify the project to be sure it was the correct one, as he was cutting the carpet to spec. The next day (installation day), I received a call from the installer to let me know he was on his way and it would be about 20 minutes. 20 minutes later, they showed up well within the 2 hour window. I showed them the location of the install, and they got right to work (two person crew). The installers were efficient. They got the job done quickly, cleaned and vacuumed. They disposed of all trash and old material that was torn out. They waited until I inspected the job and then were on their way to the next job. The quality of work and professionalism was admirable. I have seen some awful reviews for this company in other states. But my experience was the complete opposite here in Des Moines. I know much of the job relies upon the actual labor team. These two did a great job and I would happily do business with them again. Thank you!

James was very professional. We were buying carpet squares…read morefor our lower level family room/office. He was helpful to us as we made our decision. James came to do measurements & again was very helpful. James is so polite & pleasant to do business with. We are completely happy with our "New look"......money well spent!! Dwaine & Kay Francis

Great service over there and good prices. Nice range of products. We've done carpet and lvp so far…read moreand more to come. Sales guy Kyle gave great advice, solid communication, and install went well. Highly recommended.

Service completed on 7/8/2026. Ron and Adam did excellent work. Clean and professional with…read moreexcellent communication. Reasonably priced. 5 star. Highly recommended and would use again!

Absolutely knows what they are doing. Been in the business since 1985. I'm particular and they met…read moreall of my expectations!!!. Plus they are so easy to relate to and answered all my questions. I will use them again!! And they didn't leave a mess!!

They did my kitchen floors. Very professional with a large variety of options. Affordable and fast.read more

The flooring options at Louie's are extensive but easy to navigate. The staff is incredibly…read moreknowledgeable and eager to help guide without being aggressive. If you are looking for beautiful floors with guidance throughout the process, Louie's Floor Covering won't let you down!

Tyler did a great job at communicating by text promptly, and answering all of my questions! He…read moreHelped me decide quality and color.

We ordered around 1000 sf of carpet for 4 rooms in our home and 350 sf of plank vinyl flooring for…read more2 rooms. Don Hyde and his son installed the plank flooring and did a great job and cleaned up everything. very impressed by the finished job. Would highly recommend them. The carpet was also installed by a 2 man team and did a great job. Flooring America will always be our first choice.

I Called Jones Professional Carpet Installation and Repair to come out and re-stretch some carpets…read morein my home. They were nice on the phone and ready to try to accommodate my expedited scheduling requirements. They committed to a time on a Saturday and were on time as they committed. A crew of three. The work was done quickly and below budget. They did good work too. Thanks to their crew for doing a great job! I would recommend these guys.

From the owner: Carpet install commercial n residential,specialize in flooding restorationread more

I am very happy with the service I received from Scott and his staff, and I love my floor! I have…read morea 100 year old house, and as things go, nothing is every straight forward. They did a good job of trying to work around all of the challenges an old house presents.

From the owner: Beautiful flooring at warehouse prices.read more