All of the workers are usually busy stocking the isles with new items. The value is always great…read morefor the price. You are guaranteed to find some very unique pieces for building your wardrobe. Sometimes, finding your size may be a challenge.

Recently came here since I was in the area checking out all the stores nearby. I thought I could…read morefind some good Halloween decorations here but I just didn't. The store layout is a bit different think of her to other TJ Maxx stores. Overall, I thought the selection that was offer here was pretty much Bare Bones and the same as any other TJ maxx. The lines here move and the average pace but I do say that this place had very affordable items. I do like their competitor that's also under the same banner on the other side of the street Of the strip mall. Overall, I thought this place was average at best.

Never again. Live wrapped around. 15 people 2 cashiers. In line for 20 minutes so far as I write…read more this. I remember why I only come to any Burlington maybe twice a year. But never again. I'll stick to Marshall's and Tjmaxx. They respond better.

The worst part about this store is the lack of a customer service desk and the cashier had…read moredifficulty understanding English. She had a hard time understanding the concept of an even exchange for two identically priced items when I presented her with the two pairs of pants and my cash receipt from a few days ago. The pricing was an ok value. The selection of men's sweaters was almost nonexistent. It was bad enough to wait in line once, twice was too much. Plus they didn't react at all to the extra long wait. Too many chiefs and not enough cashiers. Absolutely no customer service personnel.

Just completed a return (even exchange) at this Target location. Employees were very pleasant,…read moreextremely efficient, and so helpful. I had called ahead to ensure that the item I needed was available. The team member who answered the phone (Rebecca) directed me to the appropriate department, and the team member (wish I had gotten her name) who ultimately confirmed the item was available was equally as friendly and helpful. The return was handled quickly and professionally. Kudos Target for making this customer/guest extremely happy.

Little boys are playing soccer and the balls are rolling all over the narrow aisles. Also, piking…read morethe balls over displays. Not safe store for shopping. Babies, and elderly are at risk.

Great store, been going here for years, employees are nice, and helpful. The only complaint I have…read moreis the unpackaged merchandise sitting in certain areas of the store, sometimes it's been in the way of getting what I want. Overall though, This location is very neat and nice.

The store is kept neat and they have really good deals. I went in looking for the viral Snoopy…read morebracelets but unfortunately they were gone. I did find some great clearance on coffee sugar free syrups and different chocolate for my mom. They also have really cute candles and home decor. The staff was friendly.

As a kid, I loved playing dress ups and apparently this has stayed with me as an adult. Only now,…read morethe reason for wearing costumes is some fun themed party. Y-Me, Pickwick Society Tea Room and CD and Me have all joined together for a tea party benefit for Y-Me so of course a bunch of us in Frankfort are going, tickets bought, done. Then we noticed the fine print that tea party hats are encouraged. Tea party hats sound fabulous but I don't have one, aack! Once again Kristin S. supplies a place to buy the right apparel. (She's getting pretty good at helping me spend money.) Go to T J Maxx, they have all the Derby Hats you need. Call these bonnets what you will, they did indeed have a healthy and varied supply of them. I got one for my daughter, one for her friend and well, two for me. I couldn't decide between the white and the black! I also managed to find part of a house warming gift and then I had to just steer the cart to the register. Fun items at good prices! Can't wait to wear my fine bonnet to the tea party. One lump or two?

Terrible experience with a dress sale station, Inside the plaza. I brought back a dress to exchange…read moreit for a different size or style. The owner or shop said no because it was the "last one" in this style. I paid $110 had my purchase receipt and the dress is in mint condition. No sense of customer service. I will never go back in there.

large selection of clothes and other crafts, overall good service would definitely go backread more

Sale prices need to ring up properly without staff having to go to the merchandise to check it…read more Staff is friendly but this location as well as ALL Dollar General locations could use better lighting in the parking lot area. Also this location needs a Security Guard to protect staff and assets. Rough Neighborhood to say the least.

A friendly helpful staff that helped me find what I needed quickly . They don't have a large…read moreassortment of things , but you can find many things you need .

Purchase shampoo for my sister out of the JCPenney's in North Riverside because I work in that area…read moreI live near Orland Park so I returned the shampooed to the Mokena store such nasty attitudes about a return. The shampoo was never opened. It sat in my car so that I can return it and when I got there, I guess because it sat in the car with hot temperatures, it leaked a little well. Lori explained to me that it had been opened and they weren't sure if they could take it back I reassured her. I never opened it. It never came out of the bag. Well, I don't know. I'll have someone go to the hair salon to open up another and see if there was a seal that was on it as she asked another employee to do that. I told her it was never opened. It never came out of the bag well, I don't know that well, I'm telling you it didn't come out of the bag so if it wasted, it may have been due to the heat, but of course well I'll have someone do it this time. No thank you no smile on the face just nasty attitudes and I'm wondering is because of my melanin.

I was here this past Monday evening as I had seen some socks on sale online. Went to the checkout,…read morewhere the young girl immediately tried to talk me into signing up for a credit card. After I told her no she continued her pitch for me to get a credit card that I do not want. And even made her unwanted pitch a third time. Why does the word annoying come to mind... She rang up the socks at a higher than expected price, so I said I thought they were on sale. She said no they're full price, $22. When I got to the car, I decided to check the price online. $5.50 less. I decided to go back inside and I told her they are on sale online, can't you honor the price? Let's be real about JCPenney's situation. It was 7:00 p.m., I don't think I even saw five shoppers in the whole store. She said "No, that's an online price". That's all she had to say, she couldn't bother to say anything such as "I could ask my manager". I told her, get a manager for me. He came up front and adjusted the price for me. So what is the problem with the young brunette at the checkout who showed no regard for a customer satisfaction with her short and unhelpful answers? But, she was very willing to use words when she was trying to talk me into a credit card I have no need for. And not once or twice, but three times. I hate to see this story go out of business because there are few brick and mortar retail stores like JCPenney. If their prices in the store were as advertised online, wouldn't they bring in more traffic? And if they had something that resembled friendly and helpful customer service more people would probably shop here also. She had plenty of time to help me, there was no one in line behind me.