Wonderful team here. Dr. Frame is terrific--thorough, kind, listens, makes time for you and yet stays on schedule. Staff bends over backwards to make sure you're taken care of, including keeping an eye on maximizing your benefits. Completely disagree with the person who complained about them being aloof or not helpful! read more

Dr Frame was very nice and thorough, and he put my daughter at ease during the exam. However, the two ladies on staff in front of shop were aloof and minimally helpful. Next to no help in selecting frames, and so cold in contrast to their demeanor with other customers. We didn't get a printed receipt or prescription, as the staff seemed intent on rushing us out of the store, despite our attempts to be friendly, there being no other customers and the store not due to close for another 90 minutes. We will not return nor would I recommend Family Eye Care. read more

We have gotten my son's glasses here twice now and have had great experiences. They have a great selection of kids' frames, are very helpful, and offer good advice. Will continue to get glasses here. read more

Very bad service by the front office & the eye doctor. Shun them like plague. After 50 minutes of waiting they told me that doctor will not see me, as I was late for the visit. read more

Went in here after a bad experience somewhere else. The two women were extremely helpful and nice. Got my sons prescription filled and was out the door in less than 5 minutes. Great service! read more

Met Dr. Frame (real name) at my Lion's Club meeting 10+ years ago. I have been a patient ever since. He and his staff are very friendly and knowledgeable. Proud to call you my eye Dr. Keep up the great work! I would have given 10 stars if I could of! read more

I usually hate buying new glasses because I feel that it's like buying medical equipment from a car salesman. And usually you end up paying way more than you wanted. This clinic was very different! The two women up front were very straight forward and I knew exactly what I would be paying. They were friendly and polite, and they also helped me find frames that I'm very happy with. Also, they have a separate section for budget frames so I didn't have to sort through overpriced frames to find what I could afford. The doctor was friendly and efficient. His equipment is updated, so he doesn't need to be near the patient for too long- which helps with COVID nerves. He can control the prescription machine remotely, giving the patient a bit of space. He also was a reciprocal friendly chatter, which I liked because I like having conversations when I'm at an appointment. Overall, I will definitely be going back and taking the other members of my family. I'm glad I found this eye clinic! read more

Thoroughly excellent care all around. I was sent here by a friend and I am so grateful she recommended Dr. Frame as I've lived in Oak Park for 20 years but never knew about this practice. Exam was very thorough and the results so helpful as I was given a new prescription that immediately improved my vision. I didn't get a pair of purple frames- my usual style! -but I do love my cool blue ones. Danish, I think. Really stylish. I bought contacts and glasses and love both. Dr. Frame was also great with my teenagers. They haven't needed glasses yet but we will return here as needed. read more

My 5 year old was pretty nervous about his first visit. Now he says he wants to go back to the fun doctor. The receptionist was very nice and accommodating and Dr. frame is great! read more

I was extremely pleased with the professionalism of this office. The clerks at the front desk, Melissa and Christina, were amazing! They were patient, friendly, efficient, and walked me through the process with a pleasant, genuine demeanor. With so many eyeglass frames to choose from, I was confused and a little overwhelmed. But, Melissa helped me pick the perfect glasses, within my budget, and I love them! (I get compliments all the time.) Let's not forget the Doctor. Dr. Frame was great. He explained the Exam process to me and answered all of the questions I had ready for him. I was out of there in less than an hour, yet, I felt as if I had a thorough, comprehensive visit. I highly recommend this office! read more

Great place! Found it online from yelp reviews and they delivered! Super friendly, clean and fast! Took my two girls, 5 and 20 months and the optometrist was great with them. So glad we found them, they're kind of tucked away inside a professional building but a real find and we're switching our eye care to them! Thanks! read more

Everyone in the office is very nice and willing to help. Dr. Frame is very thorough when doing eye exams. He takes his time and really gets to know his patients. The whole office provides the same care to its patients. I have my whole family coming to Dr.Frame and I will continue to recommend people to his office. They are all very patient, understanding, and caring. You will love their new location its very cozy and nice. read more

I knew it was time to finally get prescription eyeglasses, and I wanted to patronize a local eye doctor, so I chose Family Eye Care in Elmwood Park. I was able to schedule an appointment that was convenient for me. Dr. Frame took his time with me and was very thorough. His staff was very professional, polite and friendly. I am happy to be a patient of Dr. Frame's. read more

Told me contact fitting was going to be $100. After they start exam, they tell me that it's actually going to be $225. I said no thanks and left. Shady upselling. Beware! read more

I'm always impressed by the friendly service and the presence of some of the most modern examination equipment. Also, the new State Eyewear brand is a nice update. read more

I was long overdue for an eye exam and needed some new glasses. I came to the right place. Dr. Frame was very professional and knowledgable with answering all of my questions. I am very particular about my eyewear. I have been told I have a petite face so I wanted to be certain about the glasses I selected. The staff was very kind and patient with me while browsing their selection. They have a wide variety of styles for all different tastes. After a thorough review of most of the frames, I found the size and color I wanted. I would highly recommend Family Eye Care of Elmwood Park and I will definitely be back. read more

I was recommended by a good friend and this place is amazing they are so attentive and professional, I felt so comfortable and they are very good. I highly recommend this location for your eye care, I'm taking my daughter for the next visit. read more

Needed an eye exam and looked on Yelp for one close and this place showed up and I'm glad it did. The two assistants at the front, I'm sorry I can't remember their names, were both extremely helpful not only with getting checked in, but helping with my glasses selection. Dr. Frame was beyond nice and asked tons of questions to make me feel comfortable. He explained to me everything he was doing and why and I felt super comfortable taking his advice. Will definitely be back not only to pick up my new glasses but for any future needs. read more

Till this date, I have never written a negative review for any business. However, after my interaction today with the two receptionists/nursing assistants at Family Eye Care of Elmwood Park, I am compelled to rate this facility poorly. I purchased a voucher for $250 worth of designer prescription sunglasses and eyeglasses in June, 2011. The voucher clearly stated that there is no expiration date. When I went in late this afternoon to collect the value of my voucher, the receptionist refused to honor the agreement. She simply refused to accept it. I asked why she wouldn't accept a valid voucher. She merely said that the voucher was purchased in 2011. She relented that although it is a legitimate, active voucher, I should try to get my money reimbursed from dealfind (website through which I purchased the voucher) instead. Her mannerism were cold, mechanical and uncivil. I pointed out to her that I made a full hour long journey to pay her facility a visit. She paid me a perfunctory apology but refused to let me see the doctor. I was willing to wait for hours in order to see the doctor but she told me to leave the premise. I requested a written letter stating that Family Eye care refused to accept the valid dealfind voucher. She refused to give me anything in writing. I was extremely dissatisfied with the customer service. Family Eye Care of Elmwood Park is a profit-oriented business that employs morally fraudulent practices to rob deserving patients/customers. If you would like a facility that values patient care and satisfaction, I would recommend you to go elsewhere. read more

Family Eye Care has a great selection of eyewear and the prices are reasonable. Excellent friendly staff and Dr. Frame. Christina was helpful when I asked questions and helped me select the right frames that fit just right. I highly recommend and will return! read more

Dr Johnson was friendly and realistic about not harping on me for what I've been doing with my contacts. The office staff was extremely courteous and helpful. read more

They took me as a walk in! And the customer service outstanding! They helped tremendously with picking out glasses! Thank you!

Dr. Frame is the best! He is extremely professional and has the latest technology to tell you how your eye health. I appreciate that! His front end staff is also top notch. So happy that this office is close to me and my family! read more

Christina is a God-send. She was so patient, understanding and quite knowledgeable when my Health Insurance and it's vision coverage sort of abandoned me in my hour of discomfort and need. She was consistent in helping me to navigate through the continual denial of vision coverage from my insurance and stuck it out for over 3 weeks of multiple phone calls, conference calls and alternative ways to get the care I needed. Although I was not able to visit, because of the of my stupid insurance, I was so glad for her patience through the longer-than-normal phone calls, the wisdom, the knowledge of this industry and her eye care is absolutely genuine. Thanks Christina, hope to still visit you and Family Eye Care soon. read more

I am writing this review with my new progressive glasses that I got from Dr. Frame's office. Starting to get use to them, as he and the girls at the office (Christina and Melissa) said I would. Thanks Dr. Frame and thank-you girls for helping me pick out such a GREAT frame (Gwen Stefani's). I have gotten so many compliments from people. And Dr. Frame, thanks for hiring such friendly and helpful girls at the office. Did not care much for the women you had before. These girls have such GREAT customer service - YOU HIT THE JACKPOT! read more

First time at this location and not disappointing at all, the front desk was very professional and thorough in assisting me with my question from price range to estimated wait period you name it they hit it. Dr. Frame is one of the few I have dealt with that I would highly recommend, broke down everything to me to where I understood the information and was pleased when walking out knowing I was not in the dark when it came to my eyes. Will and have recommended to family as well as friends. read more

Dr. Frame was great. He answered my questions and addressed my concerns. The team was very helpful in picking out my frames. She was patient, provided suggestions and even took the time to calculated the final prices on some of the frames. read more

I have seen Dr. Frame for the past six years. I trust him to examine my eyes with the utmost care and to share his recommendations for my eye health. His office is easy to access and his staff professional and attentive. read more

Even though my ophthalmologist has a glasses center, I prefer to stay with Family Eye Care to get my glasses.

Needed a new eye doctor and couldn't of found a better one! The staff were very friendly and helpful. Won't be going anywhere else!!!

Dr. Frame is excellent. He is thorough and professional. He is also patient with my young children when I need to bring them to my eye appt. I try to schedule my appt for a time when I can come solo, but it is nice to know that I can bring them (with their silent activities) if needed. Dr. Frame is knowledgeable and I would definitely recommend him, but it might be costly if you don't have insurance and need a full exam. You can ask for their costs ahead of time. I am a little uncomfortable looking at frames with the office staff (like it's a sales thing) and the prices are a little high in my opinion. But they will give you your prescription if you ask and you can shop around. They do have a nice selection of frames and accept my insurance, so I might end up returning and getting my frames there anyway. It's just nice to know what's out there and not feel rushed to make a decision, which they understand. I highly recommend him. Little to no wait time. Ease in scheduling. Professional and thorough. read more