He did surgery on my father. And my father went blind. From what we found out from other doctors he burned something in his eye. Stay away from this place. read more

I had an eye injury and called into the office to see if my insurance covers the visit. They told me I will be covered. I even sent it my insurance via email to make sure I'm covered. They told me I was, so I came in for a visit. A week later they call and tell me my insurance isn't covered and that they will be charging me an out of pocket expense. Even thoough they themselves told me to come in and that I'm covered! I even paid the co fee. Be warned! Check your insurance coverage with your insurance and not with them!!! read more

My husband and I have been going here, somewhere around 1988, (maybe earlier) when father was in practice along with sons and daughter. Both of us have had cataracts removed. In 2022, I didn't know I had a TIA, they immediately sent me to hospital where I was operated on. Very nice competent professional doctors. Carol M read more

Great experience- thoughtful and thorough exam. Took care of my infection and my eye health.

Panton office manager Lisa is reason enough to STAY AWAY! My most recent visit saw this person verbally abusing her staff in full view of all present. Person providing my transportation saw this as well and was shocked. After some insurance issues caused confusion, the manager decided to take her anger to me during a call she made to me. Ive been a medical professional for 30+ years and have never encountered anything like this. By all accounts the Pantons are solid professionals, so why tolerate this horrible treatment of their staff and patients? read more

I'm a new patient and I'm happy I ended up here. I was referred by my optometrist because she believed I required testing she could perform. The equipment was impressive. The staff was thoughtful and guided me through each test. The doctor explained his interpretation of my results and recommended a conservative approach (another exam in 6 months to see if results have changed), which was a relief because so much of the in-office signage was devoted to surgical options and I was afraid that's where he would steer me. I needn't have worried. I feel that we're on the course that's best for my sight, not their bottom line. read more

I love this place. If you need your eyes looked at with really specialized equipment, and actual doctors that guide you through everything that is going on, this is the place. I couldn't be happier. read more

I've been seen by all three doctors over the past few years and overall my visits have been good not great but good. Not because of bad news or anything like that but because of customer service. Not until my last visit and phone calls did I see truly what this establishment has to offer in a time where I seriously need help with my eyes November 2018: I visit the eye center because of double vision. I came right on time for my appointment, several minutes early even. I was made to wait in the lobby for 25 minutes. I over looked this because I do understand sometimes things are not perfect. I was then taken to a room where the nurse examined my eyes. 6 months earlier I was diagnosed with keratoconus by the doctor. He wanted me to check in again to see any progression. After the test I was then placed in an exam room where I waited and sat for another 45 minutes. I again over looked this. I watched as all three doctors milled about almost wondering if I was forgotten. I've see many complaints on other sites about this very problem with this establishment but overlooked it. I'm a very patient person When the doctor finally arrived he reviewed my chart after a brief chat about where I worked and also individuals we both knew. The doctor informed me that my condition had progressed and I was a prime candidate for cross linking. He mentioned to me how important it would be to have this done or my vision could and will worsen. Obviously I'm more than motivated at this point. He informed that I would get a call back in three weeks from the office. He needed time to send my results to BCBS because of coverage for this fairly new procedure. February 2019: You guessed it no call back. No contact what so ever. I called the office and explained the situation to the woman on the phone. During the call i got the impression she didn't have a clue what I was taking about. It was as if nothing happened at all since November. She looked up my file and told me she'd call me back that day. You guessed again! Great job! She didn't call me back. I called them, and the lady proceeded to tell me these things take several weeks I then told her it had been 6 weeks. She promised me she would send my files over and I would be contacted. Today April 8 2019: No call back. I called this morning and explained my situation and my frustration. No apology was given at all. I was asked the same questions as before, it was like I was a brand new customer and this was the first time I'd gone through this which let me know no file was kept of my eye issues no notes of my file being sent to BCBS. The lady told me she had to wait for Elizabeth and she would some how take care of all my problems, I just needed to wait for a call back. Once again no call back. I called them and Betsy or Becky picked up. I explained my situation and frustration all over again to Betsy/Becky and it was again as if I was never a patient there. A bunch of who are you what's your date of birth? I'm not sure what going on? I am so frustrated right now. Especially since the doctor gave me the idea I could loose sight if I didn't get it done. I'm very disappointed in this establishment very poor help was given to me in a time where I need them. I'm still having vision problems and I'm in search now for a new doctor. I feel foolish because I've wasted so much time trusting a doctor and his staff who did not deserve my trust. Make a calculated decision before you have anything major done here, please. read more

Considered this place for eyecare for my child. Came in for a few questions and the doctor was rude and arrogant. Completely shut me down while I was talking. I will not be going back. read more

I unfortunately trusted Dr. Panton to perform cataract surgery on my one eye about 2 years ago. It was not successful. He admitted he used the wrong prescription and would compensate on the surgery on my other eye. I paid $2500 for a multi focal lens that would eliminate the need for glasses. I requested he refund the money since he made an error, but he refused. I had cataract surgery on my other eye at Kirk Eye Center in River Forest and paid for a multi focal lens. Dr. Carter Kirk performed a success surgery and then performed laser surgery on the first surgery and I'm free of glasses. I could never recommend Panton Eye center. Highly advise you go elsewhere. Poor customer service and they make you wait a couple of hours for an eye exam. Very unprofessional. read more

I wish I could give this place more stars. My mother was taken to Loyola in Maywood to have calcification scrap off her eye lens every month for a few years. I felt so bad for her because she constantly rubbed her eyes and couldn't see very well. This went on for years so when I took her to the Doctor, I ask why she had to come back every month and wanted to know what her problem was. They just walked away and would't answer me. I was referred to take her to Panton eye center so I made an appointment. Her first visit I was told that my mother was in a lot of pain and needed to be put into the hospital to have surgery. A few days after the surgery, first thing my mother said was 'my eyes don't hurt and I can see.' It was such a excellent experience for my mom that I won't go anywhere else because these Doctors are the best. I love the fact that when I call for an appointment, the staff is very effiencent in making sure I had all the information in advance of what they needed and of course checked to make sure my insurance would cover there services before I schedule an appointment. I decided to write this because I want someone who is seriously looking for a great Doctor to know you have found one. I have another appointment tomorrow and was looking up the address and couldn't believe some of these reviews. They have nothing to do with how good the Doctors are which surprises me that they are considered reviews. I can't believe anyone would think that they can walk into a doctors offfice and think that the Doctor that is waiting for his first client, that has an appointment, would see them on the spot. It takes more than 15 minutes to see the Doctor. Then the patient that has an appointment will have to wait and so on. Thats why its called an appointment. I can honestly say, you will walk away with the best care and professional service you could possibly receive. Before any of you decide to write a review for anyone give yourself a day to think about it. Remember what comes around goes around and we all have bad days. You shouldn't take it out on devoted passionate people who go to work everyday and take pride to help those who need their expertise. read more

Excellent care and thorough staff. I've had routine care at Panton Eye Center for 30 years. This year I required cataract surgery. All went well and I'm very pleased with the outcome- no glasses required now that I have trifocal artificial lens in both eyes. read more

Dr. Peter Panton has been my ophthalmologist for approximately nine years. Six months ago I underwent cataract surgery under his direction. My eyesight is worse now than it was prior to surgery. I paid $2500 to upgrade to a multifocal lens which would not require me lto wear glasses.He told me he used the incorrect prescription lens and would compensate when he performed the cataract surgery on my other eye. Since I was so disappointed in the outcome of the first surgery, I would not have him conduct surgery on my other eye. I went to Northwestern University medical school to see the director of cataract surgery. He told me my other eye is not ready to have surgery. After that exam I wrote a letter to Dr. Peter Panton requesting he either put in the correct lens in the eye that he put the wrong prescription and or that he would refund my $2500 I paid for the upgrade to a multifocal lens. Today which has been approximately two weeks Since I sent a letter requesting 1) either operate on the eye and put the correct lens in my eye at no charge to me or 2)refund the $2500 I paid:for the upgraded lens, but have not heard back from Dr. Peter Panton. I think it is unconscionable that he would want to do surgery on another eye because he made a mistake on the lens on the first one. A very dissatisfied and unhappy patient. Highly advise you get a second opinion before deciding to have surgery with him. Rick McVey read more

I have to say that my first review and crossing of letters between the doctors and myself I went to Panama, I asked them for my record and they give them to me as I told them my intentions of not returning to them. My doctor in Panama checked my eyes and when I explained that I was planning on finding another doctors here he recommended me going back to Panton as they were my doctors for many years and so was my mother. I have to say that in one of the letters they kind of apologize and when I came back I wrote them a letter asking them if it was ok to return to them at which they responded that they would be more than honored to keep taking care of my eyes as they did for my mother. I make an appointment and everything went very smoothly and the treatment was the best this time, I also saw new faces in the reception area and they told me in the letter that they addressed our concerns to them and made changes to try and correct many problems and I hope so as I told them in my letters that this girls are the first faces we see when we go there, and remembering some of their words "we have moments of teaching" referring to the fact that I am a professor. I hope that everything goes well, my eyes were good and with a good vision thanks God. As I said before these doctors were taking care of us for more than 15 years, and the behavior of the front girls were never the best, this is one example that shows that we should speak out and let know our concerns and especially when it comes with bad treatment of the people that represents doctors because is not fair to take that kind of behavior and because they were never told as I did in my letters the behavior of these girls and the manager of the office that never did anything to correct that. I hope that things will get better because I have to say that they are good doctors and with a good practice. I hope my English this time is good because in my previous review was not as I was very upset and my grammar was very bad. Good luck. read more

Get your LASIK here (plus all other eye services)! Dr. Peter Panton performs the most current eye correction surgery available - no "mall" surgery with old lasers - they are the real deal. They are so thorough and careful, I felt totally at ease on the table. It was great, I had the LASIK, then could see a little after an hour, then even more clearly after another hour, and drove myself the next morning. I had coke bottle glasses, so it changed my life. They have ophthalmologists and optometrists. They are fluent in Greek for sure, and I think other foreign languages. read more

I've been a patient here for the past 4 years and my last visit was the worst experience I've had at any eye clinic. My last visit consisted of me sitting in the examination room in silence with the doctor blankly staring at the computer screen the entire time - he, in total, spent less than 5 minutes with me, signed a prescription for glasses, and promptly left. When I made my appointment, I requested Dr. Robert Panton, whom I've never had an issue with, but instead I got Dr. Peter Panton who was awful. The billing there has also increased - more than double since last year's visit. During my entire visit I felt like I was an annoyance to them - to both the staff and Dr. Peter Panton. Needless to say, I won't be returning and will be taking my business elsewhere. read more

Excellent doctors, excellent patient services! Besides the long wait that u will experience they are amazing!!!

I had the lasik procedure with Dr Peter Panton about 5 years ago and I'm still going strong. My vision continues to be better than 20/20 and has not wavered. Dr Panton is extremely knowledgeable and thorough. I felt totally at ease with him. To date this is one of the best procedures I did for myself and I believe Dr Panton is one of the best ophthalmologists around. Look no further for your eye procedures. read more

I went in on a Wednesday and the front desk assistant Carolina was kind enough to open the door for me to schedule an appointment. But she asked the doctor if he can take me in that same day and he said no even though he was there and was doing nothing but waiting for other clients. So I then registered with the assistant instead and scheduled the appointment for Saturday 8am. Sure enough, I go in at 7:50am and the other lady with dark orange hair with an attitude about even being there said they couldn't contact my insurance so I had to pay $160 today. Are you kidding me?! Couldn't have called me at least a day before to avoid all this!? That's the reason why I didn't complain about the doctor not taking me Wednesday. I haven't seen the doctor and already had to many problems. Looking for another DR ELSEWHERE. *adding to review* 30 min later after I left and heading to work I get a call from the assistant saying they did get a hold of my insurance and gave me my co pay. Girl.... if I can leave no stars I would read more

I took my mom there for her cataract surgery, every one there was so nice and professional, they comfort my mom who was freaking out about having surgery done. The place was clean, everyone from the doctors to the front desk was amazing....good job guys read more

Both Drs. Panton are great, medically and personally. They've done cataract surgery on both eyes, "secondary cataract" surgery in one eye, and I've had to have a couple of emergency visits for eye injuries. My then-six-year-old son got glasses there, and I know a few doctors who go there, which ought to tell you something. Beautiful offices, too, very competent and efficient staff, and the best eye shop around, complete with optometrist/oculist. read more

Sunday morning I wake up with excruciating pain to my right eye. I could barely open it with tears running down my face. I haven't been at my current eye doctors place for 5 years and when I had called them they said since I would be considered a new patient they could not prescribe any antibiotics. They told me to call the next day to be seen. My sister then suggested that we call the ophthalmologist that I saw as a child which she is still a current patient. I'm like "no way are they going to see me since it's been forever that they have seen me. " Dr.Peter called me back immediately and said he would meet me at the office in 10 min! Needless to say he saw me, prescribed me antibiotics, numbed my eye( that was the best) finally some relief, and confirmed that I had a tear on my cornea. I can't tell you how grateful I was that he came in on a Sunday to take care of me. I live in Northbrook but I will be coming back to them with my kids. My brother who was also with me is like I'm coming back here too. Pretty amazing thank you so much. Pain is a terrible thing and I appreciate the time you took to take care of me! read more

So I'm torn about this review because the doctors here give decent medical care. However, their bedside manner leaves very much to be desired. During every single visit Dr. John kept interrupting me while I was trying to explain my symptoms. Not just once - continuously. I just gave up trying to talk - he obviously could read my mind. When I finally got to ask a question, his answer was condescending. Not to mention that I was there for a routine follow-up exam yet it took me 2 hours to get out of there. There are better doctors out there - I highly recommend looking elsewhere. read more

(I'm writing this as I'm waiting for the doctor to show up in my room. )The doctors and staff are very nice but my concern is with the wait time. I've come to my appointments on time every time and even 30 minutes before my appointment time but I don't see a doctor until after 40+ minutes after my appointment time. As my appointment today is at 9am, they sat me in the room around 9:20am. The intern came in around 9:40am. The intern did the exam which lasted 10-15mins. At the end he put in the dilation drops into my eyes and he said the doctor will come to see me soon, that was at 9:55am. I'm still waiting for the actual doctor to come into my room, it's 10:46am NOW. The drops only need 20-30 mins for the eyes to dilate. As my room door is open, I can see the doctor walking in the hallway and going into other patients rooms that came after me. It is now 10:54am and I just approached a worker here and she did apologize for the the wait. As I explain to her that the doctor is seeing other patients first that came after me and that I feel that it's not fair. She told me that she did tell the doc to go in order but he does what he wants. I went back to my room and I saw her say something to the doctor. He came right in after that (10:57am). He never apologized for the wait. I made it into my car by 11:10am. Don't think I'll ever go back. read more

If you want excellent service and attention to detail this is not the place for you! I didn't make it past the reception to make my very first appointment for my son and me. I had to wait on a call back to prove that I wasn't lying about being insured which was slightly insulting however I know this is a "for-profit" business and I hope they are treating everyone like they are lying about being insured. When I returned the call to tell me what I already know (that I'm fully insured), I had the incredible displeasure of speaking with a different receptionist. The second receptionist was very rude and apparently distracted because I gave her my name at the beginning of the call and she ask me for my name three additional times during the time on the phone. When I told her this was the third time I gave her my name she said I didn't have to be mean. I told her she was not listening especially when I spelled it for her each time. Also when I told her based on her comment, I didn't want to risk the doctors mistreatment based on her unacceptable behavior and lack of client service with my eyes so I no longer needed to make an appointment. She began to get loud with me on the phone and over-talk me to get her point across. I then told her again, because you are not listening and busy over-talking me, I do not need such treatment and for the second time I no longer need an appointment from this office. This was really sad because my son's pediatrician referred us to this office which is conveniently located down the street. I did call the pediatrician's office and asked them to not refer additional people to that office because of the rude and insulting client service which is the opposite of their office. This was the worst experience with a receptionist I've ever had. Perhaps the doctors are not aware of what is REALLY going on...they would get more money/clients with a human greeting their clients opposed to the beast running them away! read more