Wonderful team here. Dr. Frame is terrific--thorough, kind, listens, makes time for you and yet…read morestays on schedule. Staff bends over backwards to make sure you're taken care of, including keeping an eye on maximizing your benefits. Completely disagree with the person who complained about them being aloof or not helpful!

Dr Frame was very nice and thorough, and he put my daughter at ease during the exam. However, the…read moretwo ladies on staff in front of shop were aloof and minimally helpful. Next to no help in selecting frames, and so cold in contrast to their demeanor with other customers. We didn't get a printed receipt or prescription, as the staff seemed intent on rushing us out of the store, despite our attempts to be friendly, there being no other customers and the store not due to close for another 90 minutes. We will not return nor would I recommend Family Eye Care.

I'm truly grateful I discovered this place. Mr. Minas is not only exceptionally skilled, but he…read morebrings a rare kind of care and craftsmanship that you simply don't see every day. I originally came in just to repair my old glasses, and within less than minutes -- they were perfectly restored. What I thought would be a quick stop turned into something much more special. As I looked around, I found a frame that felt as though it had been waiting just for me -- the perfect match. To my delight, I left that very same evening with a beautiful new pair of glasses and lenses. The entire experience was truly exceptional. The reviews were not lying! After visiting so many other stores where I left empty handed and enduring a poor service, I can confidently say this was the best experience ever. Thank you!

The best eyeglass shop in Cook County. Far superior than any eyeglass shop in the city of Chicago…read moreand surrounding suburbs. I stood in amazement as he repair my designer glasses (which I was told by other shops, could not be repaired) in a matter of minutes .His professional and skilled expertise cannot be matched nor duplicated.

I wish I could give this place more stars. My mother was taken to Loyola in Maywood to have…read morecalcification scrap off her eye lens every month for a few years. I felt so bad for her because she constantly rubbed her eyes and couldn't see very well. This went on for years so when I took her to the Doctor, I ask why she had to come back every month and wanted to know what her problem was. They just walked away and would't answer me. I was referred to take her to Panton eye center so I made an appointment. Her first visit I was told that my mother was in a lot of pain and needed to be put into the hospital to have surgery. A few days after the surgery, first thing my mother said was 'my eyes don't hurt and I can see.' It was such a excellent experience for my mom that I won't go anywhere else because these Doctors are the best. I love the fact that when I call for an appointment, the staff is very effiencent in making sure I had all the information in advance of what they needed and of course checked to make sure my insurance would cover there services before I schedule an appointment. I decided to write this because I want someone who is seriously looking for a great Doctor to know you have found one. I have another appointment tomorrow and was looking up the address and couldn't believe some of these reviews. They have nothing to do with how good the Doctors are which surprises me that they are considered reviews. I can't believe anyone would think that they can walk into a doctors offfice and think that the Doctor that is waiting for his first client, that has an appointment, would see them on the spot. It takes more than 15 minutes to see the Doctor. Then the patient that has an appointment will have to wait and so on. Thats why its called an appointment. I can honestly say, you will walk away with the best care and professional service you could possibly receive. Before any of you decide to write a review for anyone give yourself a day to think about it. Remember what comes around goes around and we all have bad days. You shouldn't take it out on devoted passionate people who go to work everyday and take pride to help those who need their expertise.

I had an eye injury and called into the office to see if my insurance covers the visit. They told…read moreme I will be covered. I even sent it my insurance via email to make sure I'm covered. They told me I was, so I came in for a visit. A week later they call and tell me my insurance isn't covered and that they will be charging me an out of pocket expense. Even thoough they themselves told me to come in and that I'm covered! I even paid the co fee. Be warned! Check your insurance coverage with your insurance and not with them!!!

Staffing and Doctors very friendly and professional. Location and office is clean.I will recommend…read moreto all.

Excellent experience. Doctor explained everything in…read moredetails. Nice ladies at the front deck. Modern equipment and office.

Visionman you were the Best optician and friend anyone could possibly want…read more Your humor and love for life lives on in my memories of you. Miss your smiling face. Dr. Loretta De Koster from Melrose Eye Care

This was my favorite place to come to, I can't believe all the comments left on here about Randy…read moreshowing that he has passed, I had no clue, as I just saw him a couple months ago and was ready to come back for a new set of contacts and of course to visit him. He was more than just your typical eye doctor, he was my friend, always made me laugh with his unique sense of humor and his cool gadgets, loved animals. He was a great person and he will definitely be missed.. can someone please message me and tell me what cemetery he is at? GOD rest his soul. Thank you

Great Service. Very competent doctor. Speaks Spanish. Old fashioned customer service. Highly…read morerecommended

I had contact dermatitis around my eyes & needed someone immediately. Not only was everyone kind &…read moreefficient but I felt I got great primary and follow up care. I was looking for this clinic to schedule an eye exam & am so surprised by some comments. I think they're wonderful & plan on scheduling this week as my primary eye doctor.

Don't believe these bad reviews! Go see for yourself the exceptional care provided by the NEW…read moreowners. The staff was very warm and welcoming. The doctors were fantastic and took time to explain everything they were doing. I will be back as well as the rest of my family. 10/10 experience.

This place is so pathetic. I took my eyeglasses to get a prescription, and I could sense the…read morenegative energy as soon as I walked in--they were not interested in helping me. They instantly gave me the runaround, claiming they couldn't put lenses in the frame because it didn't have a screw. I went to BIG OPTICAL OAKPARK afterward, and they easily popped out the lenses and put them back in, taking care of my needs with ease. I was very happy to give them my business. They also have such a wide variety of cool frames that are out of this world. This will be my favorite store from now on. After being a customer at My Eye Dr. for so many years, I will not be returning. How can you be an eyewear professional and have no idea what you're talking about, making excuses about a metal frame, etc.

I had an appointment a few weeks ago. One thing that aggravates me is when I have a scheduled…read moreappointment and the provider runs late/runs over and no one says anything. After 15 minutes, a young lady walked up to the front and said to come to the back to start the pre-exam, whatever that was. I asked how long would I have to wait for the actual exam and she said about 15-20 minutes. I said, "No, thank you, I'll have to reschedule". I rescheduled for March 11th, but after reading the reviews, I think I'll cancel altogether. What's interesting is someone from their staff is reading and responding to these reviews, but no attempts are being made to rectify the issues, as they keep getting poor reviews. I hate this because this was a neighborhood retailer I wanted to support. Two stars because they have a nice selection of frames.

The office appears neat, clean and organized. The location is great. They have great lighting. They…read morehad ample staff availabe when I went recently. I was able to get my glasses adjusted. I wish everyone all the best in Yeshua's Name!

I brought my son in for contacts and glasses. They were professional and efficient. My son loved…read morehis contacts and glasses. Since then I've had to reorder another pair of eye glasses for him as he broke a pair. I also order my contacts from them. This is a great place for all your eye needs.