Paula and Dr. Roby gave me the most thorough and informative eye exam I have ever received. Staff…read morewas very friendly and attentive.

They are professional and they really care about your eye health. Dr Roby and his staff are…read morephenomenal

The doctor took a lot of time with me as this was my initial visit. Ordered new glasses and the…read morescript was dead on!

Started coming here after a recommendation from a receptionist at another optometrist's office…read moreafter my original optometrist closed. Love the casual but professional attitude of the office staff - they talk to you like you're a friend stopping by for a visit - and Dr. Garreffa is friendly but straightforward. Good selection of glasses and they cleaned and fixed an old pair I had quickly and easily while I was waiting.

First and foremost, I have been a patient of Morrison Eye Care for approximately 10 years,…read moreexclusively at the Naperville location. Over the years, I've trusted them with my entire family as it has grown, and we've always made the drive because we believed we were valued as patients. On June 27, 2026, we visited the Hickory Hills location for the first time. Unfortunately, it will also be our last visit to any Morrison Eye Care location. It only took one experience for me to realize that, despite being a loyal customer for a decade, we are treated as just another number rather than valued patients. Morrison Eye Care is not the least expensive eye care provider, but we've always been willing to pay for what we believed was quality service. What I find most frustrating is that after spending a significant amount of money--both out of pocket and through insurance--I was overcharged by $10. While the amount itself isn't substantial, the way the situation was handled is what ultimately lost my business. When I noticed the overcharge, I contacted Kristen shortly after our June 27 appointment. She told me she was busy and needed to wait until the doctor came in, asking me to give her a week. I did exactly that. When I followed up on July 9, I was told she was still busy but had a sticky note on her desk about my refund. As a long-time customer, that response made me feel like my concern simply wasn't important. When my spouse came into the office today, he was initially told they didn't show a refund because the employee who handled it was at lunch. Only after I called back I was informed that they did, in fact, see the refund and would process it. At no point did anyone apologize for the mistake. Instead, it felt like the responsibility was shifted elsewhere rather than anyone simply acknowledging the error and making it right. Mistakes happen--I understand that--but accountability, communication, and customer service matter just as much as the care you provide. The issue was never the doctor. My disappointment is entirely with the staff at the Hickory Hills location. Whether you're busy or under stress, patients deserve clear communication, accountability, and respect. I shouldn't have had to discover the billing error myself, follow up multiple times, and continue chasing a refund for a mistake that wasn't mine. After 10 years of loyalty, this experience has been enough for my family to take our business elsewhere. We will not be returning, and unfortunately, I cannot recommend Morrison Eye Care based on how this situation was handled.

I have received quality and compassionate eye care here, not only for prescription lens but for…read moremonitoring for various conditions as I enter older years. Equipment for testing and diagnoses use the newest technologies. Dr. Morrison and all staff are thorough and professional in providing eye care.

I have been a patient of Dr. Garreffa for about 30 years. He is excellent! Very thorough exam;…read moreexplains what he's doing and why; compares results with previous year. Staff people have been there for almost the same length of time that I have been going there. They are very helpful and friendly. Highly recommend him.

Excellent optometrist. Carefully and fully explains everything along the way and takes fully…read moreenough time with each patient. Recommended.

Dr. Andrew and his team are the best! He has been helping me keep my eyes healthy, especially since…read moreI have a high rx. I highly recommend!

Friendly atmosphere. They get are very attentive on your needs. Explain everything in detail. They…read morehave a wide selection of name brand glasses .

Absolutely not. I needed help with an insurance issue, and she and her assistant turned out to be…read morenothing but disrespectful, uncooperative, accusatory, and borderline aggressive. Shocked how they spoke to me and the insurance reps on 3 way calls. If you only need glasses, you can go to Walmart. For a full service optometry experience, this isn't it.

She is the best and nicest optometrist you will ever know. Service is excellent, patient oriented,…read morespeaks Spanish, and her patient care is second to none. She is a jewel in the neighborhood.

Dr. Gindorf was amazing! She took the time to explain the ins and outs of the eye, and why I'm…read morehaving certain issues. Nobody has taken the time to explain why I have a hard time keeping track of my reading position, or why I continuously got pinkeye. She explained thoroughly and in a simple manner I could easily understand. She also provided several options in contacts and glasses and did not force any sales. Was very welcoming. I was comfortable and felt like I was in good hands right away! Would definitely recommend and will be going back!

I have been seeing Dr. Merry Gindorf since shortly after moving to Cicero, Illinois in 1998. I am…read morevery nearsighted, have mild cataracts and some extra problems. I am a visual artist and have severe "lazy eye" which makes it hard for me to focus both eyes together. As a senior person, I have also developed a retinal condition causing me to see shadow doubles of the edges if things - making it hard to read and drive. Although I have seen opthalmologists before, they did not recognize the complexity of my eyesight the way Dr. Gindorf has been able to, assuring I gave the best possible coreective lenses. Because of her intelligence, kind and patient manner with me in the office and her comprehensive care, I have been seeing her for 25 years - I can't imagine a better doctor!

REVIEW TITLE Extremely knowledgeable ophthalmologist with…read moreextensive background in Sjorgens. Dr. Hogan has the drive to find causes and cures for dry eye vision disorders. REVIEW DESCRIPTION I feel the office was prompt and courtesy. I have a coplicated history and I should have brought my previous records there for the phsician to overlook. However, this was not stressed at time I made the appointment. This will be recitfied soon. Dr. Hogan listens, advises and really gets to the point of "dry eye suffers" she offers constrctive advise and really wants to address each and evey issue you are having. This is a sign of an excellent physician and so happy I found her. If you or anyone needs a dry eye specialist that sees patients on the South end of the city and suburbsl. COME HERE! I have been searching for a while for an ophthalmologist just like this.

Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.