After investigating our very unique situation, it turned out Family Homes was not actually able to assist (though nor were most of the other companies we contacted). But David more than made it right. I was very impressed by his integrity, honesty, reasonable prices, client-centered approach, and desire to help. His contract was clear, simple, and fair (which hasn't been our experience in this industry). Even though it didn't work out this time, if a need arises in the future for a modular home, our first call would be Family Homes. Thank you, David. read more

I wanted some time to pass before I left a review, so there was time for the warm and fuzzies to wear off. My husband and I are first-time home buyers; he had a life-long dream of owning a home, I did not (I will eventually inherit one, so he will also technically). We had some major changes in life and found us in desperate need of more space at a time where the cost of rent was astronomical (I was accustomed to very low rent at this point) and forget about buying when everything that met our needs would cost $600k or more. We considered a very low-cost mobile home that would have fit our budget, but it was pulled off the market the morning before the open house. We decided to visit some open houses at a park in a neighboring city and there was a new home viewing there as well. The model was beautiful and we started to consider this as a possible option, however, we are still paying on our wedding and our credit situation was challenging. The first visit was fine, everyone was friendly and we were able to view more than one unit. We decided to move forward with a pre-qualification first (We tried a traditional home pre-qual a few months prior and we learned traditional homebuying was not in the cards for us) because we didn't want to hold anything if we weren't viable buyers. When we did not initially qualify, Dave and Heidi called me together to explain why and what I could do to make things happen in the future. They asked a lot of questions about my financial situation and realized I had been very conservative in my income and they thought it would be tight, but it could be done. My husband and I took some family with experience with mobile home purchases, just to make sure we weren't seeing things through rose-colored glasses. They agreed it seemed solid, so we gave our deposit. It takes time for a home to be delivered and installed, which was great because my credit needed a lot of massaging (and paying off of things). I received updates on the home itself from Dave (including pictures of it's original installation - I collect memories, so this was huge) and Heidi and Sam worked overtime to get me financed. As I said, my situation was rocky. I have cried and cursed at (more like to) Dave and company and they remained nothing but professional with me. If they saw another roadblock coming, one of them would address with me immediately so we could resolve. While this was happening, another member of Dave's team was helping my family get through the park approval process and attended every meeting with us. We took ownership of our home on November 3rd of last year. The park we moved to is replacing many units and our front lawn was destroyed in the process of preparations being made. While I didn't think this was a Family Homes issue, I've learned I can reach out with questions and they are still available - Dave told me he would reach out to the park to see what the plan was for the issue, as mine was not isolated. He asked for a bit of time, but would let me know. Well wouldn't you know, he never called me back, but my lawn was fixed within the week. Not half-@$$ed fixed, but fixed in the way I had inquired about having done at our expense. We would definitely recommend Family Homes, especially if you think you are not a home buying candidate - they may just surprise you! read more

David and his team are wonderful they really go out of their way to help you any way they can even after you purchase the home I highly recommend them they're honest caring and on top of any concerns you have I'm a happy satisfied customer, thank you David and team read more

Beautiful homes, HORRIBLE service and business practices. David, the owner and CEO, was condescending, made me feel stupid and was unwilling to answer my questions on the things we needed to send in for THEIR loan. They will tell you that you can shop outside lenders only to find out that because of ONE escrow gone bad, apparently you cannot do that. There was a lot of inconsistency in deadlines and policies. The constant misunderstandings and lies due to poor communication on their end caused for a lot of frustration. For a company that apparently has been doing business for 30+ years they seem to have no set policies in place and seem to be making things up as they go. I can sympathize with a small family owned company but when the owner is rude and they can't get their shit together it may be time to stop allowing David to handle clients and hire more than 5 people. David's wife (Heidi) handles finances and the person, Sam under his wife, doesn't have answers for simple questions. We were told he was advised that he wasn't allowed to speak to us and we were told that specific questions were "David questions" meanwhile David was in surgery and unable to answer said questions. It's a real shame because we really pictured ourselves in one of these homes. It always felt a little off but we kept trying to work with them, unfortunately they cannot say the same. If you want to avoid the headache and anxiety, avoid this company. It's not worth it. We were willing to sign a purchase order but they weren't willing to operate in good faith by not allowing us enough time to read over contracts before potentially losing our deposit. We trusted our gut and canceled and I'm glad we did because I couldn't imagine working with such an awful company one day longer. Good luck to anyone who does continue to move forward with these people read more

BEWARE OF FAMILY HOMES: The most unprofessional, sketchy, and unpleasant experience ever. Feels like you're buying a house from a craigslist ad. Nothing about the experience is professional in the slightest. Not to mention the bold faced lying by their employees. Please take the time to read this before signing any kind of contract with this "business". Day 1: We tour an open house. We like the building and we speak to a family hms "employee" about the financing options. He explains how they have internal financing that is "really hard to beat, but if you can find a better approval, you're more than able to use another approval". Then get told we need to put a $500 deposit before we can do a pre qualification, and that the deposit is refundable for 3 days. So we deposit $500 on Monday. Are told we will know about the status in the morning on Tuesday. Day 2: call the "owner" of this "business" and are told their "finance department" is actually closed on Tuesdays. (Big red flag). Ask the "owner" if our 3 day hold will be extended because they never told us their "finance department" is closed, and are told no. Meanwhile he refused to answer anything regarding the process. Or about what documents we would need. After asking what tax documents we would need for the approval we're told "If youre looking for free financial advice, you're barking up the wrong tree". Red flags flying everywhere, what financial advice would he be giving by telling us which tax documents we would need to supply to THEIR LENDER as first time buyers? Day 3: We are told we will know about our pre qualification in the morning. After calling for updates all day long and getting none, fast forward to 450pm and we get a call saying that we are in fact qualified, and that we will have until 5pm the next night to read the purchase order and sign it to commit to the project, or get our $500 deposit back. We see their numbers,and immediately apply for another loan through a lender that we have actually heard of before since we really did not trust financing through whichever lender this "business" uses. And as you know it, the literal first place we apply, they beat their rate and we decide we wont use Family Hms financing. Problem is we cant talk to anybody because this "business" takes every opportunity they can to not work. So again fast forward to the next day. Day 4: We call the "owner" again to discuss the better loan that we found, and how their employee told us we were able to get a better loan through someone else. The "owner" basically says his employee lied to us. Then were told we will have the purchase order later in the morning so we will have time to read the 15 page document and show it to our advisors. Ask for updates again all day long knowing our deadline is 5pm. Fast forward to 450pm, 10 minutes before our deadline. They finally email the purchase order over and expect us to make the decision to purchase in those 10 minutes. We ask our realtor if we can have an extension until 5pm the next day. He calls the "owner" and by that time we kind of knew the type of person this "owner" was so we were not shocked that he refused to extend the deadline past 10am in the morning. Leaving us no time to have our advisors check out the document, it was an easy decision to not do business with David Franzoni. After the bold faced lying by the salesman, the absolute lack of professionalism by David Franzoni, and his inability to operate a transparent or efficient business, we decided to take our deposit back and to give our money to someone we felt we could actually trust with our first home. I wouldn't recommend this "business" to anybody that values their own money, or respects their own time. Will note, although shocking, we did get our deposit back. read more

Family Homes just added three more homes in my community and everyone of the customers feels exactly the same way I do about them. I'm telling you get them to do your home and you will be happy! read more

Do not work with Family Homes. David is self centered. He will make you believe you are making a great purchase, but his in house lender will do what is best for them. Horrible man to do business with. read more

I had the pleasure of meeting David and the team at Family homes in 2019 when I bought my home through them. I had a lot of questions about the value of buying a manufactured home and David took his time to explain the process and value to me. It was at that moment that I knew I was working with the right person. When it comes to professionalism, patience, and integrity, David and the team rock! I recently decided to sell my beautiful home so that another family can enjoy it and David and the Family Homes team were there once again to guide me through the process. I should also mention that throughout the time I was in my house, David was always available to answer any questions I had about how to care for the house. That level of service and care is priceless. If you're looking to buy a beautiful modern manufactured home, trust me, Family Homes is the team you want to work with! I will forever refer people to them, yes forever! read more

2 weeks after i spoke with David, found out they had finished in our area making homes, he called. Our home was falling down around us he offered us the perfect house. 7 months later we are sitting in our Beautiful Home. We were treated Great the whole time by David and the rest. They treated us like Family no matter what if I had to do it again I would with no hesitation they are the Best. Thank you David and all of your Family. read more

My Wife and I met David and Randy of Family Homes during our search for a new place, All I can say is OUTSTANDING SERVICE. David and Randy were honest and communicated with us every step of the way, They walked us through our fears and apprehensions, Explained every step we would go through, followed up on every question. I waited for things to pop up unexpected that would slow or halt the purchase, This did not happen. If you are looking for a new Modular home or a previously owned modular home this is the place to start, I wish I had. read more