I found out about this dealership through Carguru and found vehicle that I wanted to test drive…read more Made an appointment with them. From first arriving everyone was very cordial, laid back and no pressure. I decided that I didnt really like the vehicle that I chose to test drive. We decided to take a walk around to see what other vehicles were available. We decided on one and purchased it. I want to say that this dealership is absolutly no pressure, layed back, willing to answer any questions you have and I would definatly recommend them to my family and friends. These guys bring a breath of fresh air to car sales and salesmen. If we buy another vehicle it will be from these guys!!!!

I told Brandon what I wanted and he found my V8 camaro for me. It was a challenge because it was…read morein Canada but Group got it to Idaho! What an exciting car! Now, I want to find a custom, standard old school pickup. I know they can do that for me. Thanks guys!

Tylor, Cody, and the rest of the gang at Group Wholesale knocked it out of the park. I presented…read moreTylor a challenge when I arrived at the dealership. I wanted to upgrade from a vehicle that just no longer met my needs, into a Tundra. Tylor listened to what I was trying to do, asked some questions to make sure he got me exactly what I was after. He then presented some options, and told me exactly what it was going to take, and let me decide what direction I wanted to go. They offered me a fair price on my trade, and showed me a truck that was exactly what I wanted. There were couple things that I wanted them to do, and while they weren't huge things, I wanted them done. They worked hard to meet my schedule, and and made sure things got done, and with perfect results. I have very high expectations and you guys exceed them, every single step of the way.

From the moment we walked in the parking lot we felt good. We met Julie and Shawn who helped us and…read moreanswered all our questions. It took us about 1 hour to decide and we made the best choice for us. Julie had been wonderful and very patient with us. We enjoyed all the drive tests. We walked out with a new Toyota 4Runner TRD. Thank you Parker Toyota team!

BEWARE! UNTRUSTWORTHY & UNETHICAL. SNAKES 100% & this is based off of MULTIPLE experiences. They…read moreripped My Partner off, as well, and took advantage of / Exploited Her! Below are from My Previous vehicle (I now have a BRAND NEW Toyota Hybrid XSE that I paid for in FULL that I had shipped from the Eastcoast) where I experienced extensive damage to My Vehicle when I respectfully declined to purchase their NEW tires (because they wanted an astronomically HIGH price) and simply opted to pay to get My Tires ROTATED. They took ZERO Accountability for it. DO NOT RECOMMEND! WARNING! NO.

I bought my car from NW Group Auto Sales in 2024 and had a really good experience. They were…read morehelpful, straightforward, and easy to work with throughout the process. Even recently, Eli took the time to try and help me with an issue, which I really appreciated. That kind of customer service goes a long way. It's nice to know they still care about their customers even after the sale. Definitely a place that treats people well.

If we could leave no stars, that would be too many. purchased a vehicle from this company and the…read morenext day an electrical issue appeared. The battery was being drained. We spent 1,200 on a new battery and the time it took a dealership to sync the battery to the car. Contacted the company and they had us bring the car in for them to do their diagnostic on it. They had the vehicle for almost 3 weeks and hardly any response from them when we tried to find out what was going on. We didn't have the car long enough to even license it. We finally just said we were coming to get the car. We took the car for trade-in and the dealership pulled up a car fax that showed this car was a lemon and worth only 2100.00 at auction. We were given 2,500.00 for a trade-in for a vehicle that cost us 11,000.00 and 1,200.00 for a new battery. Our loss was 9,700.00. Stay away from this company. They are crooks.

I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I took my 2026 Palisade in for it's first service tooday. I was warmly greeted by the Service…read moreAdvisors. Brody is who ended up helping me. He was very friendly and professional, said the service work would take about 2 hours, it only took 90 minutes, bonus because I was waiting. While waiting, you have access to snacks and beverages. When my vehicle was ready, Brody explained to me what was done, explained recommended service intervals and answers all of my questions regarding future services. In the end, he also informed me that since this was my first service on our new vehicle, it was performed as a courtesy. I was somewhat surprised and very pleased. Midway and their staff totally met my expectations when we purchased and todays service experience. Prior to purchasing our vehicle, I was told by many local Hyundia owners to stay local, this is a family owned business and they treat their customer great. I was not disappointed and will surely tell other of my experience

I just had our Cadillac cts4 car in for a oil change, first time using their services and I was…read moreblown away! The price was very fair about the same price I would pay anywhere else, but they cleaned the car and even took the time to buff out some scratches I had on the roof from a ice scraper lol Talk about service!

Took our truck in asked for the service writer I mad appt with was taken to service desk but he was…read moreon phone and didn't acknowledge nor advise so we stood there waiting. Finally another service writer came and helped us. He wrote it up, asked if we wanted the tires rotated we said sure. He noted inspection would be done with oil change. We never got the inspection report results nor did the paperwork note the tire change. So we don't know ?? The cashier said truck was out front and she was going to lunch !! it wasn't out front so back in finally someone found it in the back! Won't be back.

We visited Parker Subaru in Coeur d'Alene with no intention of buying a car…read more None. We were there to look, learn, compare, and maybe file the information away for some future decision. Apparently, Parker Subaru did not receive the memo. For context, my wife and I have purchased 22 Hondas over the years and currently own a 2025 Honda CR-V Sport. So, for us to break our Honda streak--and while already owning a vehicle in this same general category--says something. Yes, we were impressed with the Subaru Outback, but this review is not primarily about the vehicle. Cars are personal decisions. This review is about Parker Subaru, and especially about Kyrus Condon. The dealership itself checks every box: immaculate facility, comfortable design, wide selection of models, trims, options, and colors, plus an indoor service bay. Everything about the place felt clean, organized, and professional without feeling cold or corporate. And the people were even better. Every person we met was a true professional, including Vance Allen in finance, which is usually my least favorite part of buying a car. Vance made that process clear, comfortable, and surprisingly pleasant. But Kyrus Condon is the one who turned a casual visit into an outstanding experience. Think of the worst attributes people often associate with car salespeople. Now imagine the exact opposite. That is Kyrus. I am in my 70s, so naturally anyone in his 20s still qualifies as a "kid" to me. But from the moment he greeted us, we had the sense that he genuinely had our best interests in mind. Not as a sales technique. Not as a polished routine. It simply seemed to be who he is. Kyrus has the rare ability to make you feel like work is his excuse to meet people and try to make their day better. You cannot train that. You cannot script it. And then there was his knowledge. My wife and I could not get over his database. There was not a question we asked--and I ask more questions than a toddler on his first trip through a natural history museum--that he did not answer quickly, clearly, and accurately. At one point we began trying to manufacture questions just to see if we could stump him. Curses, foiled again! After our test drive--which was supposed to be nothing more than information gathering--we found ourselves asking Kyrus for the sale. That, I suspect, may qualify as a lane departure of its own. From there, the next steps were easy, pleasant, and refreshingly free of pressure. And that includes the pricing. I came in mentally preparing for the usual dealership dance, but Parker Subaru presented a price that beat both my best-case scenario and what I was already willing to pay. It did not feel like something we had to wrestle out of them. It felt like one more expression of how they do business. Parker Subaru earned our business. Kyrus Condon earned our trust. And now, somewhat unexpectedly, I find myself not only happy with the Subaru we purchased, but also contemplating whether our relatively new CR-V should be traded for an Outback Wilderness--because apparently, once Parker Subaru gets your attention, it does not let go easily. Highly recommended.

I just purchased my second Subaru but the first from Steve Yost & Parker…read more When I arrived to the dealership, I'd already seen where the Wilderness Subaru's were located. It was a hot afternoon and Steve came out to see what I was looking at. I'm very particular about the color of my automobiles, so I wanted to view the various colors. Steve said he had the one I wanted on the showroom floor which he did. I wanted a bunch of upgrades and he found the car in Parker's lot. Made the purchase & picked the car up the next day. When I spoke to the A J Carr Finance he reviewed the car protections that can be added. We talked and suggested a couple items, i.e., oil changes, chipped windshields, ripped interior...items I needed. I had a special coating put on the exterior of the car because I'm an outdoor gal which does a lot of gravel/dirt driving. When I arrived the next day, Steve was with another customer but that didn't slow all the other staff members down. The staff helped move a couple items to my new car, walked me through the car and how some of the new features worked. It was fabulous and I wish I would have purchased my first Subaru from them. The staff at Parker work as a team which is how I think every auto dealership and retail businesses should work.

Ordered a Maverick put my deposit down they kept me informed…read moreon what was going on and when it was built shipped and here. Truck runs great rides better that I thought it would. Easy to work with everyone was nice nobody tried to take advantage of us no pressure at all. Great to do business with.

Scheduled an oil change on line. They called me two days later and said there was a glitch and…read morewould have to push it out another week. I'm only here for one week. So had to drive to Spokane Ford Dealership for my oil change. After reading the reviews I'm glad it worked out that way. Not impressed with the service department. Still got a reminder for the oil change appointment even though they canceled it. I live in a very small town in Texas and I don't even have to make an appointment at my Ford dealership. The Ford Dealership I use in Dallas has a Fast lane for service. I really thought 6 days out was plenty of time to schedule an oil change.