The employee helping me was very nice and helpful I ended up…read moreleaving with 2 running bras.

Not a great selection of running shoes for the avid runner. If you are looking for Super Shoes and…read moreSuper Trainers they lack in those. When I do go to try on shoes they rarely have my size in stock. The staff is friendly and helpful. There is no pricing on the shoes which would be nice to see.

For Elyse has the absolute best customer service! From the moment I walked through the door it felt…read morelike a VIP experience. Maddy and Jada were incredibly helpful. I was looking for a few outfits for a trip, and they put together a personalized room for me with thoughtful suggestions that I loved! You can tell they really care, I've never had such a wonderful experience before at a boutique! I will definitely be back, highly recommend

walked in looking for a black pair of bootcut jeans, left with a pair of black wide leg jeans. the…read moreservice is okay, the workers are very pushy when it comes to shopping. they ask "oh what are you looking for" and then they find like items similar to them. they give you a fitting room and then they push more clothing onto you, fitting rooms have a small mirror so it basically forces you to go out and look at the mirrors outside of the fitting room. i needed the jeans for an event which got canceled, i went to return them and i was only given back $98 back in store credit! i needed that 98 dollars back in gas and turns out i just left with some stupid store credit. thanks for the store credit, but the clothing is so expensive.

This shoe store - more specifically, Andy, the owner (I think) - changed my life. This sounds like…read morehyperbole, but I'm serious. About a year ago I injured my foot while playing pickle ball. It's a little better now, but the pain still flares up and is very intense at times. Even worse, I'm a teacher, so I'm often on my feet for 5-6 hours per day, and I would be hobbling out of class at the end of each day. We were going to take a vacation in August that would require quite a bit of walking, so I just wandered in to Nelson's to ask about some comfortable shoes that that didn't look like athletic shoes. After listening to my problem and asking a few questions - really knows shoes/feet! - he made a couple of recommendations. I bought a pair of shoes, then headed off to vacation a few days later. We walked several miles each day, and I was 90% pain-free! It really felt miraculous. I bought two more pairs of shoes from Nelson's since then, and I am almost always pain free after teaching all day! I cannot recommend this store enough!

This is for the Chico location. I went in today to purchase a pair of Taos sneakers. Customer…read moreservice was horrible. They didn't have the color I wanted and would not order for me.

Upon entering Chico's was immediately greeted by both Alison and Hilda. They were both extremely…read morehelpful and patient in helping me find the perfect outfits for my special occasion. Great customer service! Thank you both!

Very rude sales lady name of Sarah I shop only Chico's for most of my clothes! I live in Lake Tahoe…read moreand on my way out of town to Ashland OR last week stopped to get a few things and didn't wear the jeans or a sweater I bought and needed to return it on my way home to Lake Tahoe The tags were on and I had the receipt she argued with me that the sweater was not purchased there ! I argued she finally looked at the receipt and saw I did in fact purchase it and gave me my credit! She was awful and I want everyone to know beware of Sarah !

An awesome dress shop. The quality is exceptional, dresses are beautiful/tasteful, and reasonably…read morepriced. Customer service is great. I recommend this store for dress selection, appropriate for almost any event.

I tried to buy my friend a gift for her 18th birthday, I go in this store for the first time and I…read morebuy a pair of pants that I thought might be cute, however I knew if they did not fit her I would return them as the pants would not fit me and they were $70 that was supposed to go toward her. I informed the workers who I was looking for and that it was a gift, not once did anybody bring up a "return policy" however I ended up seeing it on the receipt the day I went to return them 6 days later(which is within the 14 day return policy.) I walk in the store and talk to the man at the counter and explain that the pants don't fit and I would like a refund. I had my receipt, tags on the pants, and aside from when I finally gifted the pants to her and she tried them on, they have only been in a clean bag that I had also bought that day. The man seemed as if he would give me a refund as well but then says they smell of cigarettes, which they absolutely do not, but even if so I explained that if we can't wash them them that is not our fault whatsoever. But like I said we do not smoke and the pants have been in a smoke free car ever since we found out they didn't fit. The man sends me out the store and leaves me confused because whatever he is smelling neither I nor my friend can smell, because they are brand new and again we do not smoke, nor should someone be expected to alter how the environment they are in smells to accommodate a pair of pants that we aren't even sure will fit. I called the store multiple times with being sent to voicemail Everytime, and eventually resulted to e-mailing the business, I approach the situation as detailed and respectful as I can and it has been several days with no reply. Makes me think they are purposefully avoiding my email so they can tell me it is past the 14 day return policy. It makes me feel like they are just finding any ways to keep money even if it means bad business, it shows greed, unprofessionalism, lack of communication, lack of accountability, and it did not do anything but take my money and leave me with pants that will not fit anybody. I wouldnt even be making this review if they would have answered my email trying to find a middle ground or some form of understanding, even if they respectfully declined my request to return and explained exactly why would be better than being completely ignored. I've debated going back into the store, however the only reason I would even go back at this point is to say this which I have said to you guys about 3 times now all in different forms of communication. You cannot say I have not tried or have not been respectful about this situation and you choose to "reply" with silence. I would not bring my business back here ever, which is sad to say because I really do like the female employees there, all very accommodating and welcoming, the man at the front and whoever is in charge of answering emails is who I am directing this message to as those are the only 2 factors of this store that have absolutely repelled me to spend money at the establishment again. I have been more than understanding, more than patient, giving u multiple days in between reaching out to get back to me, but it is very clear how this business operates based off how I have been treated. I'm not sure if it is because of how I look, maybe the color of my skin, or if you treat all your customers with disregard because based on the reviews many people like this store, hence why I shopped there in the first place, but I have received nothing but bad service since going in to make my return

Edith was sooooo helpful! Made me feel super comfortable (I hate shopping for clothes) GIVE THIS…read moreWOMAN A RAISE! She went above and beyond for me! Hope the management team knows what a gem she is!

I have been shopping at Torrid since I was a teen in the 2000s and this is the first time I've felt…read morecompelled to leave a negative review. I don't expect others to cater to my own short comings, but I don't think the employees at this location understand certain social cues. I was with my mom who was kindly treating me to some new outfits and I had 4 employees all walk up to me one after the other asking me the same question when I kindly explained why I didn't want to try anything on. I became overwhelmed due to my social anxiety and just wanted to buy my stuff and leave. When I got home I noticed that a pair of Jean shorts I was about to try on had a decent sized neon yellow stain on the side. I'm assuming maybe it's from a security tag? So I went in a week later (today) to do an exchange and felt like I was treated like I stole them. I gladly provided my receipt but and when I went to look for something to exchange it felt like I was an annoyance or something. While I was grateful for not being bombarded like last time, the cashier was pretty rude. She just looked at me and expected me to know what she needed and I fumbled over my words because I didn't know what number she was talking about since all she did was say "T" and look at me for my response. I assumed they were going to scan the barcode. When they did the transaction at the end there was a refund amount and since it was on my moms card I didn't have it with me. I asked if it had to be the exact card and explained it was my moms card used, the cashier responded again with a tone that seemed like I was trying to steal and maybe get money on my own card or something? Which is funny because she was able to just send it through automatically to the card even though I didn't have it...why did I need to provide it? I don't know if this was her intention, but it really came off that way. I know what it's like to work in retail and it sucks...but I never would've treated someone that way when they had a receipt right when they walked in... I will most likely be shopping at a different location or online.

The personal service they gave us was amazing; the saleswoman that got us almost every shoe in the…read morestore and was still very pleasant to us, wow she was super nice. The manager was super nice to us too and also very helpful with our shoe purchases. My fiancé and I will definitely come back to get our shoes for the "First" dance!

Ordered two white leotards for a wedding that we were assured would be there a specific day, they…read moreweren't. So the next day we received a call that they got the order.. Completely messed up. We ordered two short sleeve and they ordered one tank top leotard... Way to completely mess up an order, I would not recommend going through this place, especially for important occasions and a time limit. They are very unreliable.

Visited December 30th...see my receipt as always…read more This Marshall's is in Oroville. It is next to Petco and Raleys on Myers Street. I am adopting a rescue pup so I decided to stock up on more toys for my new addition. Prices are super reasonable and the line moves pretty quickly. They have a ton of clothing as well as furniture...shoes...Bedding and more! Plus snacks! Many Xmas items were dramatically reduced! Great experience with a super friendly employee ( I think her name was Morgan ). Clean inside!

Nice selection but very expensive if you like to pay top dollar for some cheap items this is the…read moreplace to shop.