I came in there today to find out they let go one of the BEST sales reps they had! I walked in and…read moredid NOT receive a warm welcome ! No one helped me find a size & I did not purchase my usual 3 pairs of shoes . Noonie always made that happen! He had excellent customer service & I always left there happy and laughing. Not to mention The managers are rude .

This place sucks. I was in here for over an hour trying to get shoes due to them being under…read morestaffed. Then when I get in the long line to make a purchase they lost the shoes !!! Terrible service. They don't deserve any stars.

A friend from out of the country needed new safety shoes? We stopped here after hearing great…read morereviews!! The selection is large and the customer service is great!! They also had a few shoes on sale, which was a pleasant surprise!

the manager Jose is a smug young kid with a poor attitude. I wouldn't recommend this place to a…read moresingle person. the selection is rsther tame and the customer service which was so highly reviewed on google is crap now. Wish I would have read help instead. do yourself a favor take the middle man out and go straight to a redwing or straight through the boot brand. You'd think being a work boot branded store they'd be a bit more knowledgeable about proper fit but I didn't feel that all during my purchase. I won't every be back here

They are always able to help me out with running or walking shoes. It is a little deceiving that…read morethey have more colors of shoes in the back than what is displayed on the wall. So if you find a style you like and you don't like the color, just ask if they have other colors they will bring out all of them in your size. They have a great computer sizing system to find out your size and whether you need inserts. On one of my recent trips I discovered that I was an 11 1/2 and not an 11. This changed my life. I am phasing out all my size 11 shoes and buying 11 1/2's. The shoes are sold at manufacturers retail price. There are some shoes that go on sale, but it doesn't seem like many. They have a good reward system, but not great. Most of the employees are very knowledgeable and able to answer any questions you have. They are also able to recommend shoes based on your needs.

I came in know what pairs of ON and Hokas I wanted. Once I went to ask for my sizes the older lady…read moreworking had a meltdown because I didn't have a "appointment ". And told me it would be about a hour wait. To buy shoes. So I ended up just going to dicks but I usually prefer to help the smaller businesses, and after that experience I was turned off from the store. Wish they can do better

New DSW.. So I suppose I should cut it some slack. The place…read moredid have all of the usual, a nice, large selection. I always search for shoes more than 40% off, but I guesss they're too new for the shoes to be that low priced. Everything is well priced all together. Once again, they're new, so I expected them to be a bit understaffed. I didn't really have anyone help me or the people next to me, so I think they'll need some new hires. I know I a man and don't usually want help, but, I've said this before, I'm not the July one that'll go here.

When it comes to shoes, I'm always willing to check out any place that advertises good shoes for a…read morebargain price. DSW is definitely the place to go for this! They have a wide variety of well-priced shoes, not only on the main floor, but also over in clearance. Not only do they sell shoes, but they also have a good variety of other accessories like bags and scarves for men and women alike! This location recently popped up in the new strip mall, so it is at the top of the line in appearance, which made me feel like I was shopping at a store more upscale than the prices reflected! 5 stars in this aspect! The customer service that the employees provided was great, I felt like they were there if I needed them to be, but they weren't overly stalkerish. They also told me about how they could ship me the shoe I wanted directly to my house for free shipping if I couldn't find my size in their store, which I thought was a great customer service feature. Once I went to check out, I couldn't remember if I had any rewards through the rewards program and they were able to look it up with just my phone number, which I thought was very convenient. All in all, I will continue to come back to DSW locations. If all of them are as good as this one, then they win in my book!

Betty helped at check out... she was Great! I had an item that was advertised for a black Friday…read moresale, but it was not ringing up at the advertise price. Betty took her time while I was looking for the sale on my phone, she never hurried me She understood why I was looking for the sale price. She made my check out a very enjoyable experience..

Manager seems racist toward afro americans. I had a lady in sephora who refused to take my phone…read morenumber for points. She kept smirking at me. When I asked for my manager she told him I was very angry and argumentative. He came out I took her side. When I walked of he said they are always angry and you have to fight sometimes.

I can't say enough good things about this shoe store for little kids. I have been taking my son…read morehere for his shoes for almost over a year now. The owner, Millie is so great and wonderful with my son. The shoes are a little pricey, but it is so worth the money. I feel great knowing that my son has shoes that fit him properly and are supportive for his little feet. Great job Big and Little Shoes!

We've been buying shoes for my 3yo here for probably 2 years with good service and selection…read more Recently a pair of New Balance we got tore in the top, where you wouldn't expect it after just a month or two of wear. I brought them in and asked if there was anything they could do and they said of course, no questions asked they would replace them! Very nice. I'll have to take my kiddo back in to pick out a new pair. It is really nice that they stand behind the products they sell and I like to support local businesses:)

This place was fantastic when it had the previous name-Sandlers . Since then, I can only give it an…read moreaverage rating. The selection seemed not to be as good as before.

I live in Lansing so I like to shop in Lansing and support the businesses in my town. I've shopped…read moreat Nobles for years and today was so disappointing. I'm the first one in the store at 10 o'clock at 10:11 I left because this guy was just too busy at the desk doing something then left for the storeroom what could be more important than a customer waiting to be helped with shoes ???plus there were papers on the floor from last night and things don't they clean up at the end of the night? What is happening to this wonderful store we have in our town