7.1.24 I was in the area so I stopped in for some shoes I…read morehave been trying to buy on Skechers online. Every time I try to check out online it tells me to check my information. All is correct but it just won't go through. (Stupid) Anyway, they had one pair I wanted but not the other. A nice gentlemen called other locations for me and none of them had them either. I ended up buying my hubby a pair and the pair I wanted at 50% off. I am taking 1 star away for the security guard who was working for watching me like a HAWK. He even came over and looked at my purse. Look away buddy nothing here to see.

Great customer service! Store is always clean and orderly. We like that they brought back the buy…read moreone get another pair 50% off

I have been doing business with Fleet Feet for about 4 years now. This is a real runners store and…read morewith several Houston locations makes shopping with them easy. Their sales associates are knowledgeable about running and the importance of wearing the proper shoes. They will do a free analysis of your feet, stride, etc. using a machine they have to make sure you buy the right type of shoe for YOU. Finally their prices are competitive and they have a rewards program to help lower your purchase price. A month ago, I visited this store to get a new pair of New Balance 860's and was waited on promptly and professionally. They had a good selection of colors and provided excellent customer service. I will continue to do business with Fleet Feet.

Arrived Sat around 10:40am a few customers inside and plenty of staff around 4-5…read more I walked in and shortly after looking around was greeted. The sales rep measured my feet and after a few questions to determine what I needed the shoes for the rep came up with 2 choices for the brand I was looking for Hoka The Clifton 9 and the Bondi 8 The Clifton9 is soft and pillow like feel and the Bondi 8 was a little firmer. I choose the Clifton 9 after trying both on a few times and walking around the store. These will be my work shoes as I stand and walk a lot. The rep recommended these since that is why I was buying shoes. I recommend this place as the rep was helpful and not pushy or in a hurry and answered all my questions and was super helpful. Price was not too bad either as I look as it is an investment in my foot health and comfort.

The new manager was so considerate and attentive, and took the time to help us pick out an outfit…read morefor a company party. The staff were very helpful, asked several times if we needed assistance, the store was very clean and orderly, and they were restocking as we spoke, the prices were on the high side, but that's not of their own doing but they had plenty on the clearance racks, and they were sure to point that out and to let you know of additional savings very helpful and we will return.

Inez , the manager there always greets me with a smiling face. Also the employees there are always…read morekind and helpful. The customer service and selection are always top notch. Im Personally thanking Inez , and her staff members. I'll certainly keep shopping here in the future. - Will

The clothes were pretty but I felt bombarded with how the employees were approaching me. I see…read moreprevious reviews talking about rude employees, so I assume management has them try being closer with the customers as a way to "fix" that. But this was too much, I felt I couldn't browse in peace. I wanted to actually try some items on, but I didn't want to answer more questions, so I ended up just leaving without buying anything. I'm not blaming the employees because they were very nice but I have a feeling that management is the one putting the pressure on customer interaction. Ease up on it a bit, some customers want to be left alone and will ask for help if they need it.

I feel the store is good, but the customer service rep that attempted to help me was new and/or…read moreuninterested in our repeat business. I was directed to lower quality shirts as direct exchanges, when I chose to order direct replacements I was met with attitude, to the point of getting others to service my return. 1 out of 10, frustrating! John from Houston

DeShawn helped me with an almost impossible task of finding shoes to fit my wide feet. He went…read moreabove and beyond to find the right size and style for me. Thank you DeShawn for being THAT guy!!

A DAY OUT WITH MY GRANDSON…read more I stopped here to buy my grandson some Nike gear but could hardly find anything. They do not have much of a selection for youth boys, but they have a nice extensive selection for girls. We got a few items that were on sale such as Nike joggers with matching sweat tops and some Nike shirts. The selection of colors were extremely limited. In addition to shopping for my grand baby, I ended purchasing some new Nike workout gear for myself. They have a large selection of workout items for women. Their main attraction, however are the shoes. Their shoe department is huge and it's mainly what customers come for. The overall shopping experience was not bad. The staff was friendly and welcoming. I would suggest coming to this place early when the doors first open in order to beat the mad crowd! Especially since it's income tax season, lol!

Convenient hours & Efficient service at reasonable price in West (Spring Branch) / Memorial arearead more

This location is closest to us nowadays so it's become our go to shoe store. Hubs has had at least…read more3 pairs in the last 10 years and most recently bought a pair here. The staff were super friendly & helpful, even helping my husband select a trendier shoe than what he's had in the past. We waited for a bit due to another customer (let's just say she was a regular, and not the friendly kind) and the staff never let that show - super friendly! These are pricey shoes that can last you a good while if you care for them properly & while they aren't the latest/trendiest New Balance or Ones, if you're on your feet all day for work, hubs says they're amazing.

This was the 3rd Boot Barn that we visited while shopping for boots. The first one that we were…read moregreeted and acknowledged (Memorial City, 290 & Cypress) was the Cypress store. Donovan went above & beyond to make sure we were completely satisfied with our purchase. He definitely knows his stuff about boots & insoles! And love that we get more "bang for our buck" since they give Rodeo volunteers a discount with badge! Saving money is always nice but when it comes with great customer service it makes for a great shopping experience! We will definitely continue to shop this store more often!

Excellent customer service. Maggie was such a big help. She assisted in sizes and looks.read more

12.17.24 If you are looking for something new try here…read more They have tween sizes, juniors and plus size. The ladies are always ready to help you when needed. The store is not big but they have a nice selection. Cato also has shoes, jewelry, purses, sunglasses and other accessories. Sometimes I find a lot and other times none. You just have to go often. Great pieces sell out fast. The prices are very reasonable.

They close earlier than their advertised hours. Wasted a drive up here. Woman saw me coming up to…read morethe doors and still locked it.