Helen and Joanne are amazing stylists!! Both are amazing and very professional. Pricing is always…read moregood and reasonable so I always make sure to tip generously! Overall a great establishment and I will go here for many years to come!

EDITED from 1 to 4 stars: The owner, Mrs. Julia, personally…read morecalled to apologize and refunded me $30 to help rectify the situation. I was informed that the hairdressers are contracted out. Therefore, I would recommend going over pricing before sitting in a chair so you're not surprised when it's time to pay for services. I really appreciate Mrs. Julia's sincerity and customer service. ------------------- I went to this salon based off of reviews and service prices listed online. The establishment was nice and clean on the inside, there were only two hairdressers working with the rest of the chairs sitting empty. The original hairdresser I had booked with had a migraine and called out, so I was rescheduled with Helen. She cut my both children's hair. Both of my girls had trims only - maybe an inch a piece on dry, clean hair. That's it. No wash, no dry, no curl or style. Just trims. Based off the pricing online, I was expecting to pay maybe $20 per child (online said kids cuts are $13 and up). They charged me $100! For two trims! When I asked the front desk receptionist about the high prices, she verified with me that they had not received any additional services that would make the price increase that much, stated that she didn't believe the website had been updated in a while & that basically the hairdresser set those prices and there was nothing she could do about it. She was sweet and kept apologizing but I highly recommend you take your business elsewhere. The prices are outrageous and it's basically a "well, that's just how it is" attitude. I expect more out of a Sugar Land business. Very disappointed.

Elle is amazingggggg! She's comfortable to be around , great at colors, specialty cuts, blowouts,…read moreeverything! So worth it:)))

Went to Stephanie Solano, gave a picture of how I wanted it. I had been growing my hair for 7 years…read moreand I was afraid to cut it and I told her. I wanted just a little off. She cut off most of my hair. For no reason. It's so awful I can't wear my hair down at all. Then made me pay for it at the end, when she knew she messed up. I had to call later and complain, and the owners would not call or speak to me directly. It will take me years to grow my hair back and has completely derailed my plans.

excellent service! donated my hair and i love my hair cut! Amy was very nice and grateful that i…read morewas donating my hair. this place was very close to my shop. Olah Automotive! i will come here to get my hair cut from now on!

Y'all.. I can't say enough good things about this salon and their stylists. I used black box dye…read morefor 2 years!! This was how dark my hair was 7 months ago!! It took 3 visits to get this blonde, but they did it perfectly. They care about the integrity of your hair. They are always super kind, offering snacks and drinks and take out menus for restaurants in the area. I am never going to another salon. Their prices are super reasonable. Love love love LOVE this salon.

I love coming to New Looks for my annual haircut. This most recent time I went I just got a trim on…read moremy already long hair and it came out to about $29 including tip so a great price for a womans cut! I'm always able to just walk in and be seen immediately

I brought my mom and grandma in for highlights, root touch up, toner, haircut and blowout....Donna…read morewas amazing again. $155 for each. Very reasonable priced and they do a great job!

This is behalf of my mom. Overall, walk out not getting what she wanted. She thought she was paying…read morefor permanent hair dye and at the end is when it was revealed that they only carry semi-permanent dyes only. Overall better communication was needed. This was her example of the color she wanted. She did not want as much highlights on the example but still wanted bright color to come out. That is her hair fresh out of the appointment & lightly damp still. Not worth the price paid.

I visited Madison Reed for an all-over color and blowout, and while the blowout itself was fine,…read morethe color service was extremely disappointing. The colorist left noticeable staining all along my hairline, my ears, around my neck. It was not subtle, it looked sloppy and unfinished. This is something that should have been cleaned before I ever left the chair. Instead, I walked out of the salon looking like the service was rushed and incomplete. I've since had to spend hours trying to remove the dye from my skin, and ultimately had to rewash and restyle my hair the very same day because there was no way I could comfortably go out in public like that. For the price point, this is simply unacceptable. When you pay for a professional color service, you expect to leave looking polished, not like you have to fix the work yourself at home. I'm sharing this because I think it's important for management to be aware of the quality control here. I would appreciate someone reaching out to address this situation.

very professional, welcoming staff that understands what you want and communicates their vision…read morewell. i come here to get long layers and my hair always feels so much lighter and textured! they also recently remodeled the interior and this place is stunning. trust them to work their magic!

It was my first time here and I needed a simple trim and face framing layers. I expected a wash,…read morecut and blowdry but the stylist started cutting my hair dry, which was fine. She asked if I wanted a blow dry and I said yes. She proceeded to blow dry my hair with no water, no heat protection, just on my dry brushed out hair. I just felt like she wanted to get it over with and not put in any extra time or effort. On top of that it was $75!!! Which I find absolutely crazy since I received a dry cut with a half hazardous blow dry. Everyone was very nice but I was not happy with the quality of the service for the price I paid.

I scheduled a consultation with Trung Nuguyen at the Black…read moreTulip Salon. The shop was pleasant, calm and serene. He was very knowledgeable about my hair texture/color. He was able to come up with a plan to correct my, self hair dye disaster. On the day of the appointment, he was very meticulous and explained the plan of action. I will be forever grateful for his knowledge and expertise. I came in with a hair mess and left with a beautiful color and hair style. I recommend Trung for your hair coloring and styling care.

Trung is such an incredibly talented artist. Throughout the years, every vision I had and every…read morevision he had he made it come true. I always trust my hair with him 100%, no questions asked. His studio is always comfy, welcoming, clean and professional. Highly recommended! Pictures speak louder than words

I had my make-up done and the young lady did an amazing job!! Definitely going back and I recommend…read moregoing here!!

I don't typically leave negative reviews unless I genuinely feel the experience warrants one…read more This review is a serious warning to anyone with African-American hair, African kinky hair, coily hair, or highly textured curly hair: please think twice before booking services here. Based on my experience, this salon clearly does not have the knowledge, technique, or experience necessary to properly work with these hair textures. I booked two appointments for my daughters at Blo Blow Dry Bar in Sugar Land, Texas for basic wash-and-blowout services. Before booking, I clearly noted in the appointment comments that my daughters have African kinky/coily hair textures. Prior to the appointment, the salon called and asked whether I could come earlier because they were unsure if the stylists would be able to complete the service within the scheduled timeframe due to my daughters' hair texture. Although I explained that I work until 5 PM, I still rearranged my schedule and came earlier so they could assess my daughters' hair beforehand. When we arrived, I again specifically asked whether the stylists had experience working with African textured hair. One stylist even asked to touch my daughter's hair to feel the texture before beginning. After examining their hair, I was told they may need to charge additional fees for extended styling time, including flat ironing and curling. I clarified multiple times that I was NOT requesting styling, curls, or flat ironing because my daughters were getting braids a couple of days later. I only requested a simple wash-and-blow-dry service. The stylist then reassured me that, since we only needed wash-and-blow-dry services, extended timing likely would not be necessary. I arrived at approximately 5:05 PM. My first daughter was taken back around 5:15 PM, and my second daughter approximately 10-15 minutes later. Both services were completed within less than 45 minutes before the discussion about additional charges came up. At no point was I clearly informed that additional charges would definitely apply. I was only told they would "let me know" if extra time became necessary. After the appointments were completed, I was unexpectedly charged an additional $15 per child for "extended blow drying." The final results absolutely did not reflect the price charged. For approximately $70 per child for a basic wash-and-blow-dry service that lasted barely 45 minutes, I expected significantly better results and far more experience handling textured hair. What made the experience even more disappointing was how uncomfortable and demeaning the overall interaction felt. We regularly visit other salons, including Cherry Blow Dry Bar, and have never experienced this level of discomfort or lack of professionalism regarding our hair texture. At one point, after seeing the final results, I genuinely asked the stylist whether she was proud of the work completed because the outcome did not reflect the pricing, the added fees, or the level of service we were promised. See attached photos of what approximately $70 per child looked like after a basic wash-and-blow-dry appointment. The photos speak for themselves. I also have time-stamped iPhone photos confirming both my visit and the condition of my daughters' hair immediately after the service, before anyone attempts to dispute that we were there. My issue is not simply the additional charge. It is the lack of transparency, the disappointing results, and the feeling that my concerns were not taken seriously despite communicating everything clearly upfront before the appointment. If a salon is not experienced with textured African hair, it is completely acceptable to say so honestly before accepting appointments, charging families additional fees, and delivering subpar results. Customers deserve transparency, professionalism, honesty, and respectful treatment.