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    Fancy Tails

    5.0 (1 review)
    Closed 8:30 am - 3:30 pm

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    4 years ago

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    Puppy Cuts Pet Spa - Easter coming

    Puppy Cuts Pet Spa

    (11 reviews)

    I brought my 19-week-old miniature poodle, Coco, to Puppy Cuts Pet Spa in Loxahatchee on a Thursday…read morefor a scheduled full groom (bath and trim). Unfortunately, I will not be returning and strongly advise other pet owners to look elsewhere. That evening, her coat carried the exact same unwashed odor as when she arrived, with absolutely no scent of shampoo. Over the next two days, she began aggressively scratching at her throat and neck area. Running clippers through a dirty, unwashed coat causes severe skin irritation and razor burn, which is exactly what my puppy experienced. It is clear the vital first step of the bath was skipped and she was dry-clipped. Friday and Saturday morning after removing Coco from her covered crate, the scent was another clear indication she did not receive a bath. To make matters worse, while checking out, I overheard a staff member (a conversation between the co-owners) did not want to hand me my puppy, stating she would not 'take credit' for the groomer's (Ashley) work. When I reached out to management to politely request a partial refund for the skipped bath, I received a corporate response dismissing my observations and refusing to adjust the bill unless I brought my already-injured puppy back into the salon for an 'evaluation.' Be careful bringing your pets here. A reputable salon should prioritize a puppy's physical comfort and transparency over protecting a rushed job. I will transition my baby's grooming care to a business that values transparency and quality.

    After trying several groomers, some ok some not ok, I found puppy cuts! I am so happy with how my…read morebaby looks, how he is treated and how he looks. He loves to go there, which tells me a lot and they did such a nice job for Toby's 13th birthday! It's a great place!

    Pet Spa & Beyond - Jennifer &  Zen

    Pet Spa & Beyond

    (15 reviews)

    Amazing always! Jennifer and her team are very detailed oriented and so kind!!! your pet will feel…read morecomfortable and safe. And grooming is outstanding, she also does non-anesthetic teeth cleaning! Highly recommend.

    Betty was AMAZING! Let me say that one more time - Betty was AMAZING!!!! I have been to an…read moreobscene amount of groomers trying to find the perfect one for my fur baby. I messaged the salon on yelp and Betty responded within minutes. She gave me a price quote and that was the exact amount she charged. No hidden fees, no long hair fees, no anything. Amazing prices by the way! Especially for the great work she does! When we got to the salon we saw all of the pictures on the wall of all of the stars Betty had the pleasure of working with while she was grooming in Beverly Hills, CA. Beyond impressed. She has her two lovely doggies in the front of the shop which I love! If the shop is good enough for her babies then it is definitely good enough for mine. She took her time to get my Yorkie comfortable with her before she brought him in the back. No constant barking dogs, no dirty dog odor when you walk in. The salon is very clean! I told her to cut his hair short and she actually did! My dog has never had such a great haircut! Not one uneven spot, he smelled amazing as well. He is fussy about his feet so in order for her not to stress him out too much she only cut the nails that really needed to be cut. She truly took care of my baby as if he were her own. When he was ready to be picked up I received a text message and a phone call which was awesome because I hardly ever answer my phone. I am so mad I didn't take pictures when I picked him up but I definitely will the next time. Also, every groomer I have ever gone to I had to bring my dog some water because he was always crazy thirsty from being at the groomer for hours and hours. This did not take long at all and he did not even need any water! I know it sounds like such a small thing buttttt if you are a mother of fur babies you know what I mean! Betty I cannot thank you enough for such a great experience. I cannot wait to bring him back along with my other doggie.

    Fancy Tails - groomer - Updated August 2026

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