I called these people to ask if they were interested and able to help me fix my car alarm charging…read moreport on the fob. The person on the phone said he would be happy to look into it but had no guarantee that it was repairable so I said I would be there shortly and they took a look at it and went to work in the meantime they checked into a new replacement not only did they repair the one that I have but they also quoted me a price way below what the original manufacturer quoted me if I ever have another problem that is in the scope of services they offer they are going to be getting a call from me I just can't say enough good things about the way they hooked me up these people are the next level of professionals

These guys are serious hardcore radio nerds. So hardcore they are beyond my hardcore nerd ability…read moreto gage their fandom. If you're a HAM and you want to talk shop about radios and that kind of thing, check these guys out. They are major players in the local scene.

The location doesn't seem to matter. I ordered a network amplifier (Sonos product) and set an…read moreinstallation via GeekSquad to bring the part and install in one happy, easy visit. Several automated emails, texts and information sent that I needed to fill out & respond to in order to ensure the appointment would go swimmingly. As advertised, I get a text the night before the appointment stating the arrival window to be between 1:30 & 5:30pm. Game on. On the day of, a notice arrives that allows you to "see" a closer window for arrival. It suggests that 2:20pm is a likely arrival time. I arrive at the installation location roughly 2:30 anticipating a simple and smooth install and music streaming throughout the home inside of an hour. About 3:30 I attempted to find the screen that shows updated arrival time and the website suggests there is no appointment scheduled. I call and the system states that it appears I am waiting on an appointment and to go to the website for any updates. No texts, no emails received since an early morning text. I call back. Go through the maze of prompts. The unintelligible person on the other end, states that the appointment had been cancelled because the part I bought a week earlier had not arrived. Understanding that I won't be back to music filling the home this afternoon, I suggest to the off-shore "employee" that if the part hadn't arrived, then why the text the night before and note the day of regarding the nice little 4 hour window was still being planned for our friends from GeekSquad (a BestBuy affiliate) later in the day. This prompted or shall I say the computer prompted the "employee" to suggest that I would have received an email with any changes in the process. Yep, sorry but I never did. This was promptly followed by a demand that they cancel the entire order and that I indeed will wait for the communication to come across showing the refund in full to my account. Lo and behold that came through nearly immediately. So a painless effort of ordering and setting up an appointment online, leads to 3 hours away from productivity and absolutely no progress in fixing the issue. My strong opinion is to never purchase, order, or plan to visit or schedule an appointment with either BestBuy or their service arm GeekSquad. please avoid the pain of attempting to deal with this hometown (I live in Minneapolis) company. Simply a miserable experience. NOT A BEST BUY. Unfortunately difficult to give less than a 1star rating.

I entered store. Three young men were standing up front talking to each other. Not one said a word…read moreto me. I went to I- phone section and stood looking around for a good ten minutes. Not one employee said anything when they walked by. I finally pulled out phone and did a short video. After fifteen minutes I decided to leave. Too many Best Buy stores to come back to this one. See video.

Went in to get updated phone the 2 guys working we're so awesome l Best service i now have gotten…read moreat any of there stores . They should train in Albertvile how to give great customer service. This is my new go to store and highly recommend it . Thanks again for the great service u guys are the best around!! I hope they appreciate you both as much as I do. Your a 10 star not 5

Literally stood here for at least 15 minutes without even being acknowledged! I understand when you…read moreare helping others and I am happy to be more then patient.. but at least a acknowledgement and a "will be right with you" feels appropriate.....

I love this target location. It is always super clean and well stocked. The staff is also…read moreincredibly friendly. The store itself is not too big and doesn't make shopping overwhelming.

Nice clean classy location and store. People were masked. Ample parking and super easy access to…read moreroute 55. Lot of stuff for family. Good friendly welcomiNg sanitizing crew at entrance. Starbucks has nice view but indoor seating summer of 2020

very helpful, friendly, over and above expectations! Allan Plante at Vicksburg Lane Plymouth…read morelocation.

Wanted to upgrade my iPhone and stopped in on Sunday 9/12. Had a phone on hold for me, waited just…read more15 minutes since they were busy, no problem. Jon came over and I told him what I wanted to do. He got the phone for me and he fully explained about financing, upgrading, etc and patiently figured out the math and final cost. Explained everything! Even offered some suggestions to save even more money, wow! We finally decided I'll wait for the iPhone 13 to come out later this month which he said was no problem. I just wanted to say that all the employees that were on duty were more than happy to help me out! A great bunch of people! Jon helped me along with another employee which I did not catch his name. Also a young female employee greeted me as I came in the door which was very nice to do. Being a former customer service manager for one of the Big Box stores I could not see any reason for improvements! Keep doing what you're doing, I'll be sure to come back when the new iPhone comes out! I hope this can be shared with those great employees! :)

Jon is a pleasure to do business with. He is honest, knowledgeable and always follows through. I…read morecan happily recommend Jon and Arcas Technology.

From the owner: Arcas Technology buys and sells IP telephony, Cisco routing/switching hardware, network storage,…read morecomputer laptops, and Chromebooks and offers repair services.