Reading the reviews on NextDoor led me to Central Bank in Wildwood, MO. Met with Jacob Hendrickson…read morethe Assistant Branch Manager who spent all the time necessary to open checking and savings accounts for my wife and myself. He was patient, courteous, knowledgeable, and the type of person you'd want to welcome in your home. He spent nearly 2-1/2 hours with us going over all the benefits of the programs available and I could not wait to get home to withdraw all monies and cease all operations with Bank of America. Central Bank should be thankful for the service Jacob offered because you just don't find that level of service anywhere. We are so happy with our new bank and could not be more pleased to have met a true professional, Jacob. If you are not happy with your bank, go see Jacob and you will be happy you did so. After 22 years with BofA, they never offered me the service Jacob did nor were they as kind or considerate of my needs as Jacob.

Nice little bank branch conveniently located for me in Wildwood. They have safety deposit boxes…read more We've used it for many years for safety deposit box, CD's checking, savings and ATM. Located next to Dr. Buehler, finest Vet in town And Pet Clips.

I can't say enough good things about this branch, specifically She'lia. I had the pleasure of…read moremeeting her when I had to go in for a cahier's check. Not only was she able to help me with that, she's been of assistance to me every time I've been in, and at times, I've called her with questions, etc. I've moved away from Eureka, but continue working with her and the Eureka branch, despite have a couple of other locations closer to my new address. I've never had such personalized attention from a bank before. They've set a new, higher standard for banks.

Idk what Mattie yappin on about but they were extremely nice to myself and everyone else that came…read morein needing help. We're able to dispute a transaction and print me a new card on the spot all within 30 minutes. Just be sure you have all the information yourself to help the process speed along!

So i go to the branch on halls ferry i go to the desk to tell them i was going to make a big…read morewithdrawal they told me to go to the atm machine i said are you sure then i told them how much i was taking out(reason i am saying them is because the manager was involved in the conversation after the teller told her i was withdrawing alot of cash ) she said that much is in the machine i walk over to the machine out identification on scanner and hit button to have transaction on screen young lady answered she said hello i said hi i then told her what i was taking out and who told me to come over to the atm she said there isn't that much money in the machine you should go back to the desk i then told her i went there first she said hold on screen went black she came back with an attitude she said how much i told her how much let me stop m here reason i wanted it done at the desk is so they could count it and i could stand up and block a person's view of the cash being counted and as a security function, now back to her she then told me i have dealt with you before do you want another teller i said "i want my money thats all"so i asked would i have to to count it she said i would if i was you so the machine put out three different drops in hundreds i just put it in my pocket and walked out of that branch ,,,, my main concern was what if a senior citizen came in alone and this happened to them and some one saw this and followed them this is where true customer service comes in in other banks at least and i mean at least most banks would not tolerate this !!! From the entrance to my exit all at that branch that day was so sad and i got so upset thinking suppose they have someone get hurt or killed for their lack of compassion when help was simply asked for. So if you still want to bank at this brach godbless you btw i did speak. To a manager at another office and was told they would speak to all involved and said i was right afyer i hit their fb page. Godbless

Excellent service. Staff friendly, knowledgeable and ready & willing to help. Graded appropriately,…read moreand in a timely manner. Very pleasant on their faces. Thanked me for coming in..

I went into this credit union on a busy weekend and was quickly greeted and assisted. To say I had…read morea million and a half questions is saying it lightly. However, the assistant manager and the personal banker I dealt with were highly professional and answered all of my questions. I also had a toddler with me who they both helped keep entertained and I reviewed my options and made the best decisions for my family. I am so happy I took the plunge and made the switch. Couldn't ask for better customer service. Best banking experience ever!!!

Very professional and friendly staff. It may not have many branches but they make up for it with…read moreexceptional service.

I have recently dealt with FCNB in Steelville Mo, Cuba Mo, and Rolla. Wanda, Shannon, Jill, Paige…read moreand Charisma helped me through a situation with a dear relative with the utmost care, kindness and professionalism. Yes, I know their names but I knew none of them just a short month ago. I will be opening an account there as well now just because of them. FCNB FAMILY COMMUNITY NOTEWORTHY BANK is what those initials mean to me. Thanks to all of you mentioned for jobs well done and the caring you show your customers.

From the owner: FCNB Bank is a Missouri-based community bank that has been serving local customers since 1906…read more Headquartered in Steelville, it offers personal and business banking, lending, mortgage, and insurance solutions while maintaining a strong commitment to the communities it serves.