The people are always nice and i always get in and out quick! Definitely recommend this bankread more

Unfortunately, I now rely on the card they issued for access to my money, and they pause it…read moreMULTIPLE TIMES PER WEEK. I regret my decision to open an account with First Community more than any other business-related decision I can think of, with the possible exception of that time I signed up for Vodafone internet service while in Germany. Their services have made my life miserable. I am constantly in a position where I go to use my card and suddenly it doesn't work. Often the reason will be that a couple of subscriptions removed their monthly ten-dollar fee, and that was flagged as suspicious. It then falls on me to investigate and fix everything. After recently purchasing a plane ticket to Vietnam as well as travel insurance, I filled out a lengthy visa application and tried to pay the amount of $50. From where I live in Missouri. Not $500, and not inside of Vietnam. $50. From the visa website of the Vietnamese government. Naturally, the payment was rejected by the bank, just like my monthly subscriptions are, just like my digital purchases of movies and books are. They act like it's not a big deal, but it is an enormous imposition. I plan on terminating my relationship with this outfit as soon as I can. In the case of my visa, after that one rejection, the website kept auto-rejecting my card. I wasted close to five hours and ultimately had to hire a visa agent to take care of it for me. Now I am set to travel to Asia, and I know beyond a shadow of a doubt that First Community will leave me stranded there. Not once, but repeatedly. I am sure of it. There will be a time in the near future when I desperately need my money, they will deny me access, and I will have no way of getting in touch with them. My only hope is that I will not be sleeping under a bridge with the rats. This financial institution is the absolute worst. Maybe if you're a kid who needs a place to deposit your money from your part-time grocery store job, or you need a mortgage for a small home in Ellisville and never plan to set foot outside of Missouri. But as soon as I am able, I am going to a for-profit commercial bank rather than this credit union, because experience has taught me that it is preferable to this level of incompetence.

Very efficient branch with friendly representatives. They had me in and out quickly and got all my…read morebusiness taken care of.

PNC or as I call it Previously National City. I think all banks are basically the same, just…read moredifferent logos and buildings. I'll be honest, I did like the customer service better when it was National City. They made me feel good, they called me by name as I entered the bank. It was a "Cheers" type feeling in a bank. Don't get me wrong, I still get good customer service with PNC, but they call me "Sir". Kinda generic don't you think. I love all the on line banking and bill pay. The only time I write a check now is when I get hair cut or my dogs go to the groomer. Plus all my checks are on automatic deposit so It makes life easier and stress free. The new Virtual Wallet is the bomb. No need for me to change banks, I am a happy depositor at PNC.

As a long time business and individual account holder I have been absolutely pleased with the…read moreservice , attention and friendliness of the North O'Fallon staff. When recommending a bank, Central Bank of St. Louis and specifically this branch is my referral. jb

I absolutely love this bank. More importantly I love this location! The people are so sweet and…read moreremember me when I come in- crazy! They are always so helpful and they have great card products, rates and services. I have been banking with them for almost 10 years now. Highly recommend!

Because we have our Home and business accounts through US Bank, I am here multiple times a week,…read moresometimes even multiple times a day! Mainly I use the drive through, and everyone is very quick, consistent, helpful and thorough. If I have my dog in the car (yes, I am now THAT person) they even give her mini milk bones. She is trained to expect them now! I would recommend this branch to anyone.

Great Customer Service !…read more Looking forward to having them bring my agent for years to come.

Workers are very helpful, made the process of getting my life insurance set up as easy as possible!read more

Being in the industry for 5+ years and getting the pleasure of working with multiple great…read moreinstitutions, I can confidently say this is one of, if not the worst banking institutions in the country. It's essentially turning into "if you want to speak with a human there's a fee, and we only employ 2 per location." Better service, lesser fees (if any) and just an overall better banking environment at 5 or more institutions within 3 miles. HIGHLY recommend taking business elsewhere.

It's great to have a hometown bank that is big enough to meet all financial needs but small enough…read moreto know customers individually. First Bank is part of the St. Louis community--they support the Zoo, the Blues and you can find a branch in most neighborhoods and even in outlying areas like when you go to Hermann for Octoberfest. Online and mobile tools are good and I can connect my Mint.Com personal financial manager to my checking account to manage spending and budget. I like that they don't charge for services like depositing a check with my iPhone (like my credit union does). They are very quick on approving loans--I guess that's because it's all handled locally. I started here with basic checking and savings accounts and they have been really helpful over the years, like when my son needed a car loan and when I was interested in investment management services. My brother got his mortgage here too, because he likes the local servicing of the loan.

My experience with Lend Nation on Natural Bridge, Saint Louis Mo has been nothing but excellence…read more Working with Erica is such a pleasant experience each & every time we talk. She has extended the best customer service ever ! (L.F.)

Crystal was very helpful and knowledgeable about the loan process! She suggested the right option…read morefor my needs and was very fast on top of everything! Thank you TitleMax!